{"id":562495,"date":"2025-03-19T11:06:23","date_gmt":"2025-03-19T18:06:23","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=562495"},"modified":"2025-12-03T12:14:18","modified_gmt":"2025-12-03T20:14:18","slug":"executive-roundtable-construyendo-una-vision-para-cx2030-chl","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/executive-roundtable-construyendo-una-vision-para-cx2030-chl","title":{"rendered":"Executive Roundtable Chile: Construyendo una visi\u00f3n para CX2030"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1048,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-562495","events","type-events","status-publish","hentry"],"acf":{"event_type":"industry","event_status":"ontime","event_start_date":"04\/24\/2025","event_end_date":"04\/24\/2025","event_location":"Jueves 24 de Abril | 6:30 pm","event_venue_name":"","country":"Chile","state":"Florida","venue_map":false,"meta_title":"Executive roundtable Chile: Construyendo una visi\u00f3n para CX2030 | Genesys","meta_description":"Explore c\u00f3mo la IA est\u00e1 redefiniendo la CX. Cupos completos, pero puede acceder al reporte \u201cCustomer Experience in the Age of AI\u201d y conocer la visi\u00f3n hacia CX2030.","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"disable_chat":false,"enable_ab_test":false,"event_header_bgc":"orange","event_header_title":"Executive roundtable: Construyendo una visi\u00f3n para CX2030","event_description_title":"AI-Driven CX: The Future is Now ","event_description":"Cupos completados.
\r\n
\r\nConozca nuestro reporte de Experiencia de cliente en la era de la IA: https:\/\/www.genesys.com\/resources\/customer-experience-in-the-age-of-ai
\r\n
\r\n","disable_registration":true,"form_header_alignment":"left","form_header":"Confirme su asistencia","form_button":"Reg\u00edstrese en el evento","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","nolazy"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"7014X000003AhRjQAK","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"custom","ar_custom_title":"Gracias por registrarte. Nos vemos el pr\u00f3ximo 24 de Abril a las 6:30pm","ar_url":"custom","ar_custom_url":"","custom_ty":"
\n
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\n
\n

Gracias por registrarse en nuestro eventa Executive roundtable: Construyendo una visi\u00f3n para CX2030.<\/strong>\u00a0Esperamos con entusiasmo conectar con usted y conversar sobre c\u00f3mo Genesys puede ayudarle a ofrecer el siguiente nivel de experiencia para sus clientes y empleados.<\/p>\n

Muy pronto el equipo de Genesys se pondr\u00e1 en contacto con usted para confirmar su asistencia, y brindarle m\u00e1s detalles sobre el evento.<\/p>\n<\/div>\n

\u00a1Nos vemos pronto!<\/p>\n<\/div>\n<\/div>\n<\/div>\n"},"additional_form_content":"

\u00danese a Nosotros en nuestra Executive roundtable: Construyendo una visi\u00f3n para CX2030.<\/strong>
\nDescubra c\u00f3mo Genesys ayuda a las organizaciones a transformar la experiencia de clientes y empleados con innovaci\u00f3n en IA de \u00faltima generaci\u00f3n.<\/p>\n

Viva la IA de Genesys en acci\u00f3n y aprenda c\u00f3mo convertir cada interacci\u00f3n en una experiencia memorable\u201d.<\/p>\n

Explore:<\/p>\n

    \n
  • CX que escala. IA que impulsa resultados.<\/li>\n
  • Equipos empoderados. Flujos de trabajo simplificados. Mayor productividad.<\/li>\n
  • CX simple. Alto rendimiento. Impacto real.<\/li>\n<\/ul>\n

    \u00a1Le esperamos!<\/p>\n","disable_content_section":false,"event_content_template":"d2","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":false,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"disable_agenda_section":false,"disable_speaker_section":false,"disable_venue_section":false,"enable_map":true,"disable_faq_section":false,"disable_sponsor_section":false,"disable_additional_content_section":true,"additional_content_template":"a1","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","custom_canonical_url":"","disable_next_steps":false,"next_steps_type":"default","ns_title":"","resource_next_steps":"","external_registration_link":"https:\/\/enterpriseconnect.com\/passes-pricing","text_content_2":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"24\/04\/2025","agenda_tab_label":"","agenda_details":[{"agenda_title":"Recepci\u00f3n","agenda_start_time":"18:30:00","agenda_end_time":"19:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Charla","agenda_start_time":"19:00:00","agenda_end_time":"20:00:00","agenda_single_description":"

    En nuestra charla “AI-Driven CX: The Future is Now”<\/strong>, exploraremos c\u00f3mo la inteligencia artificial est\u00e1 transformando la experiencia del cliente (CX) y c\u00f3mo tu organizaci\u00f3n puede aprovechar su potencial.<\/p>\n

    Durante la sesi\u00f3n, abordaremos temas clave como:<\/p>\n

      \n
    • IA como diferenciador clave<\/strong> \u2013 \u00bfPor qu\u00e9 el 83% de los l\u00edderes de CX consideran la IA esencial para el futuro?<\/li>\n
    • Lealtad y valor del cliente<\/strong> \u2013 C\u00f3mo la IA fortalece la relaci\u00f3n con los clientes y maximiza su valor a largo plazo.<\/li>\n
    • Interacciones m\u00e1s emp\u00e1ticas<\/strong> \u2013 Descubre c\u00f3mo la IA puede humanizar y mejorar cada interacci\u00f3n.<\/li>\n
    • Implementaciones \u00e9ticas<\/strong> \u2013 Estrategias para adoptar IA de manera responsable y efectiva.<\/li>\n
    • Personalizaci\u00f3n en CX<\/strong> \u2013 Casos de \u00e9xito sobre c\u00f3mo las empresas est\u00e1n utilizando IA para crear experiencias \u00fanicas.<\/li>\n
    • Detecci\u00f3n de puntos cr\u00edticos<\/strong> \u2013 C\u00f3mo la IA ayuda a identificar y resolver los desaf\u00edos en el recorrido del cliente.<\/li>\n<\/ul>\n","agenda_session_speakers":false},{"agenda_title":"Genesys en acci\u00f3n","agenda_start_time":"20:00:00","agenda_end_time":"20:15:00","agenda_single_description":"

      A trav\u00e9s de una demo guida por expertos de Genesys, exploraremos c\u00f3mo la inteligencia artificial est\u00e1 revolucionando la CX y c\u00f3mo su empresa puede aprovecharla para ofrecer interacciones m\u00e1s personalizadas, emp\u00e1ticas y eficientes.<\/p>\n

      <\/h3>\n","agenda_session_speakers":false},{"agenda_title":"La magia del networking","agenda_start_time":"20:15:00","agenda_end_time":"21:00:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"display_desc":false,"title_align":"left","ns_subtitle":"","event_speakers":[{"speaker_name":"John Atkinson-Abutridy","speaker_position":"","speaker_description":"Experto en Inteligencia Artificial, investigador, docente y consultor con +25 a\u00f1os de experiencia. Doctor en IA por la Universidad de Edimburgo, ha colaborado con instituciones como MIT, IBM y la Universidad de Cambridge\r\n","speaker_image":false,"speaker_social":false}],"text_content_3":{"sub_title_h4":"Unmissable sessions featuring Genesys","text_content":"

      Don\u2019t miss these insightful sessions led by Genesys thought leaders:<\/p>\n

        \n
      • Can Journey Analytics Drive Digital Channel Success?<\/strong>\n
          \n
        • Monday, March 17 | 10:00 AM \u2013 10:45 AM<\/li>\n
        • Genesys Speaker: Elcenora Martinez<\/li>\n<\/ul>\n<\/li>\n
        • Customer Interface of the Future: How Gen AI Supercharges Conversational AI<\/strong>\n
            \n
          • Wednesday, March 19 | 8:00 AM \u2013 8:45 AM<\/li>\n
          • Genesys Speaker: Rahul Garg<\/li>\n<\/ul>\n<\/li>\n
          • Don\u2019t Let AI Accelerate Agent Burnout<\/strong>\n
              \n
            • Wednesday, March 19 | 3:15 PM \u2013 4:00 PM<\/li>\n
            • Genesys Speaker: Rakesh Tailor<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n","cta_text":"","cta_url":""},"event_agenda_title":"","remove_agenda_nav":false,"event_agenda_nav":"","event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","remove_venue_nav":false,"event_venue_nav":"","event_faq_title":"","remove_faq_nav":false,"event_faq_nav":"","event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","additional_content_position":"default","toggle_exceed_chat":false,"event_agenda_opened":"1","event_faq_opened":"3","event_start_time":"18:30:00","event_end_time":"","event_link":"","get_started_config":"default","gsc_tab":false,"enable_global_intellimize":true,"enable_intellimize_api":false,"enable_anti_flicker":false},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/562495","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/1048"}],"version-history":[{"count":13,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/562495\/revisions"}],"predecessor-version":[{"id":606777,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/562495\/revisions\/606777"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=562495"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_priority?post=562495"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme?post=562495"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_bundle?post=562495"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme2?post=562495"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_capability_sitewide?post=562495"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_products_programs?post=562495"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buying_job?post=562495"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buyer_persona?post=562495"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_sector?post=562495"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_segment?post=562495"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}