{"id":530968,"date":"2024-07-25T12:46:38","date_gmt":"2024-07-25T19:46:38","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=530968"},"modified":"2024-08-26T16:44:31","modified_gmt":"2024-08-26T23:44:31","slug":"genesys-agent-copilot-workshop-latam","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/genesys-agent-copilot-workshop-latam","title":{"rendered":"Genesys Agent Copilot &#8211; LATAM"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-navy&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Sea el primero en conocer en EXclusiva Genesys Agent Copilot<\/h1>\n<p class=\"h4 font-weight-bold\">Agosto 14 | CDMX | 8:00 am<\/p>\n<p>Ritz Carlton Hotel |\u200b Ballroom C &#8211; D[\/vc_column_text]<div class=\"btn-container   vc_custom_1724713388810\"><a role=\"button\"  class=\"btn btn-primary\" href=\"#form\" target=\"\" rel=\"\">Reg\u00edstrese ahora<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;form&#8221;][vc_row background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\">Forme parte de este grupo selecto de l\u00edderes de Customer Experience y conozca soluciones de Genesys Agent Copilot que ayudaran a mejorar la Experiencia del cliente.<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_advanced gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init noknown noprefill nopp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Bienvenido de nuevo,<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">\u00bfNo es usted?<\/a><\/p>\n    <div class=\"form-row cb_off white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_off  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7014X000003Af97QAC\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/530968\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"events\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"es-mx\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/530968\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"530968\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Email Corporativo\" placeholder=\"Email Corporativo\">\n        <label for=\"fe192\">Email Corporativo<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_off el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_off  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"Nombre\">\n        <label for=\"fe190\">Nombre<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_off el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_off required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Apellido\">\n        <label for=\"fe191\">Apellido<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_off eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_off required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Empresa\">\n        <label for=\"fe193\">Empresa<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">S\u00ed. Deseo recibir informaci\u00f3n de Genesys por correo electr\u00f3nico o tel\u00e9fono.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"Event\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"Genesys Agent Copilot &#8211; LATAM\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/530968\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Reg\u00edstrate ahora\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Reg\u00edstrate ahora\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>Al proporcionar su informaci\u00f3n, usted acepta nuestra \n <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">pol\u00edtica de privacidad<\/a><\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4 font-weight-bold\">Gracias por su inter\u00e9s.<\/p>\n<p>Nos comunicaremos con usted directamente para confirmar su asistencia al evento.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h2 style=\"text-align: center;\">Agenda<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"component-agenda agenda-tabs heading-h3\"><div class=\"agenda-title-group-container\"><h3 class=\"agenda-group-title title text-center\">Genesys Agent Copilot<\/h3><\/div><div class=\"agenda-dates\" data-opened=\"3\"><div class=\"agenda-date-container \" data-date=\"\"><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title\" data-time=\"1790496000\" data-start-time=\"08:00 AM\" data-end-time=\"08:30 AM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">08:00 AM &ndash; 08:30 AM<\/p><h3 class=\"agenda-title title\">Registro y Bienvenida<\/h3><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1790497800\" data-start-time=\"08:30 AM\" data-end-time=\"08:45 AM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">08:30 AM &ndash; 08:45 AM<\/p><h3 class=\"agenda-title title\">Introducci\u00f3n<\/h3><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1790498700\" data-start-time=\"08:45 AM\" data-end-time=\"09:45 AM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">08:45 AM &ndash; 09:45 AM<\/p><h3 class=\"agenda-title title\">Desayuno y Charla con James Waldorf &amp; Open Conversation<\/h3><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1790502300\" data-start-time=\"09:45 AM\" data-end-time=\"10:05 AM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">09:45 AM &ndash; 10:05 AM<\/p><h3 class=\"agenda-title title\">Demo<\/h3><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1790503500\" data-start-time=\"10:05 AM\" data-end-time=\"10:30 AM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">10:05 AM &ndash; 10:30 AM<\/p><h3 class=\"agenda-title title\">Genesys Agent Copilot Open Conversation<\/h3><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1790505000\" data-start-time=\"10:30 AM\" data-end-time=\"10:45 AM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">10:30 AM &ndash; 10:45 AM<\/p><h3 class=\"agenda-title title\">Cierre<\/h3><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><strong>L\u00edderes de Genesys Globales y de M\u00e9xico<\/strong><\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;534288&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1724715727184{margin-bottom: 2rem !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"text-orange font-weight-bold mb-0\" style=\"text-align: center;\">James Walford<\/p>\n<p style=\"text-align: center;\">Senior Director, Global Innovation | DX AES<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;534287&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1724715676460{margin-bottom: 2rem !important;}&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"text-orange font-weight-bold mb-0\" style=\"text-align: center;\">Mauricio Garcia-Cepeda<\/p>\n<p style=\"text-align: center;\">GM y VP &#8211; Genesys M\u00e9xico<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-navy&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;] Sea el primero en conocer en EXclusiva Genesys Agent Copilot Agosto 14 | CDMX | 8:00 am Ritz Carlton Hotel |\u200b Ballroom C &#8211; D[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;form&#8221;][vc_row background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;] Forme parte de este grupo selecto de l\u00edderes de Customer Experience y conozca soluciones de Genesys Agent Copilot [&hellip;]<\/p>\n","protected":false},"author":1048,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-530968","events","type-events","status-publish","hentry"],"acf":{"utm_pass":false,"item_nav_hide":"no","disable_chat":false,"asset_expiration":"","event_end_date":"08\/14\/2024","event_start_date":"08\/14\/2024","event_content_template":"a1","text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"no_index":false,"no_follow":false,"additional_content_template":"a1","event_type":"cxtour","event_status":"ontime","event_header_bgc":"orange","form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"disable_next_steps":false,"display_desc":false,"title_align":"left","event_partners_columns":"5","additional_content_position":"default","remove_agenda_nav":false,"remove_speaker_nav":false,"remove_venue_nav":false,"remove_faq_nav":false,"remove_sponsor_nav":false,"remove_partners_nav":false,"hide_navigation":"false","hide_footer":"false","meta_title":"","meta_description":"","meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","event_location":"Ritz Carlton Hotel  |\u200b  Ballroom C - D","event_venue_name":"","country":"Mexico","venue_map":{"address":"Av. 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