{"id":398434,"date":"2021-09-16T13:52:58","date_gmt":"2021-09-16T20:52:58","guid":{"rendered":"https:\/\/www.genesys.com\/events\/genesys-g-summit-latam-2021"},"modified":"2021-11-10T03:57:53","modified_gmt":"2021-11-10T11:57:53","slug":"genesys-g-summit-latam-2021","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/es-mx\/events\/genesys-g-summit-latam-2021","title":{"rendered":"G-Summit Latam 2021"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":49,"featured_media":403530,"parent":0,"menu_order":0,"template":"","tax_priority":[54],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-398434","events","type-events","status-publish","has-post-thumbnail","hentry","event_type-g-summit","tax_priority-54"],"acf":{"is_external_registration":["External Registration"],"disable_content_section":false,"media_content":{"select_media":"video","content_image":400901,"content_video":"https:\/\/www.youtube.com\/embed\/J0gfgwIVMrw"},"disable_agenda_section":false,"no_follow":false,"meta_twitter_description":"","meta_facebook_description":"","asset_expiration":"","event_location":"Virtual","w_tycontent":"

Gracias por registrarte en G.Summit Latam 2021, te esperamos para que vivas con nosotros el \u201cPoder de la empat\u00eda\u201d<\/p>\n","event_description_title":"\u00a1Empat\u00eda en Acci\u00f3n!","event_description":"Participa con nosotros el pr\u00f3ximo 10 de noviembre en G.Summit Latam, el evento que re\u00fane a visionarios de Customer Experience, l\u00edderes de pensamiento de la industria y partners de tecnologi\u0301a de todo LATAM.","form_button":"Accede al evento","external_registration_link":"https:\/\/protect-us.mimecast.com\/s\/hdzvCM859nHZ929wTwwzEo?domain=gsummitlatam2021.com","additional_form_content":"

 <\/p>\n

\u00danete con nosotros al evento m\u00e1s importante de Customer Experience<\/p>\n","meta_description":"The CX event in Latam. Join to learn about how to improve your customers and employees experiences using the latest technology.","meta_twitter_title":"#GSummitME","form_header":"Reserva tu espacio","nav_logo":400331,"event_end_date":"11\/10\/2021","event_start_date":"11\/10\/2021","event_header_image":"https:\/\/www.genesys.com\/media\/GettyImages-596929406-bogota-colombia-scaled.jpg","event_content_template":"a1","disable_speaker_section":false,"event_speakers":[{"speaker_name":"Elena Pueyo Urssa","speaker_position":"Sr. Principal Strategic Business Consultant EMEA at Genesys","speaker_description":"","speaker_image":400309,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/elena-pueyo\/"}]},{"speaker_name":"Andres Cano Serna","speaker_position":"Customer Experience Director CA&Ca at Genesys","speaker_description":"","speaker_image":400310,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/andrescanoserna\/"}]},{"speaker_name":"Charlie Godfrey","speaker_position":"Sr. Director Business Consulting Global at Genesys","speaker_description":"","speaker_image":400312,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/charliegodfrey\/"}]},{"speaker_name":"Mariana Paj\u00f3n","speaker_position":"Ciclista de BMX, doble medallista de oro ol\u00edmpica","speaker_description":"","speaker_image":403249,"speaker_social":[{"social_site_link":"https:\/\/www.instagram.com\/marianapajon\/?hl=es"}]},{"speaker_name":"Camilo Rubiano","speaker_position":"G.Summit DJ","speaker_description":"","speaker_image":400930,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/peterggraf\/"}]},{"speaker_name":"Mauro Vargas ","speaker_position":"G.Summit Host","speaker_description":"","speaker_image":401987,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/maurovargas\/"}]}],"event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"10\/11\/2021","agenda_tab_label":"","agenda_details":[{"agenda_title":"Time Zone (GMT-5)","agenda_start_time":"09:00:00","agenda_end_time":"12:00:00","agenda_single_description":"

\n
\n
\n
\n
\n

09:00<\/strong>\u00a0 Bienvenida a G.Summit Latam<\/p>\n

 <\/p>\n

09:10\u00a0 <\/strong>Empat\u00eda en las empresas: Humanidad para impulsar resultados<\/p>\n

 <\/p>\n

09:37 <\/strong>\u00a0Fortaleciendo el ecosistema de CX hacia una atenci\u00f3n m\u00e1s real y tangible<\/p>\n

 <\/p>\n

10:10<\/strong>\u00a0 \u00a0Haci\u00e9ndolo realidad: Entregando empat\u00eda a gran escala<\/p>\n

 <\/p>\n

10:37\u00a0 \u00a0<\/strong>Guest Keynote Speaker Mariana Paj\u00f3n – El camino al oro tiene 3 pasos: So\u00f1ar, Trabajar y Disfrutar<\/p>\n

 <\/p>\n

12:00\u00a0 \u00a0<\/strong>Cierre<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","agenda_session_speakers":false}]}],"additional_agenda_content":"

Invitada Especial<\/strong><\/p>\n

Mariana Paj\u00f3n, <\/strong>es una es una deportista Colombiana, ciclista de BMX, y medallista de oro en los Juegos Ol\u00edmpicos de R\u00edo 2016 <\/sup>y Juegos Ol\u00edmpicos de Londres 2012.<\/p>\n

Reconocida\u00a0 por ser\u00a0 la \u00fanica deportista Colombiana en conseguir un bicampeonato ol\u00edmpico y la\u00a0primera mujer latinoamericana en conseguir dos oros ol\u00edmpicos en un deporte individual.<\/p>\n

Conoce m\u00e1s sobre Mariana aqu\u00ed<\/strong><\/a><\/p>\n

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Brindar un servicio emp\u00e1tico influye en la forma en que los clientes perciben a las marcas, se identifican con ellas y determinan si permanecen a largo plazo o prefieren llevar su negocio a otra direcci\u00f3n. Genesys lo reconoce y es por esto\u00a0 que apoya a las compa\u00f1\u00edas a entregar el poder de la empat\u00eda en cada experiencia.<\/p>\n

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\u00danete con nosotros al evento m\u00e1s importante de Customer Experience en Latinoam\u00e9rica y conoce a profundidad sobre la empat\u00eda, sus pilares y c\u00f3mo esta hace parte importante en la estrategia de tu compa\u00f1\u00eda.<\/p>\n","cta_text":"","cta_url":""},"disable_venue_section":true,"enable_map":false,"disable_faq_section":true,"disable_sponsor_section":false,"disable_additional_content_section":false,"additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","meta_title":"","meta_facebook_title":"","event_venue_address":""},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/398434","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/users\/49"}],"version-history":[{"count":6,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/398434\/revisions"}],"predecessor-version":[{"id":408147,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/events\/398434\/revisions\/408147"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media\/403530"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/media?parent=398434"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_priority?post=398434"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme?post=398434"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_bundle?post=398434"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_contenttheme2?post=398434"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_capability_sitewide?post=398434"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_products_programs?post=398434"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buying_job?post=398434"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_buyer_persona?post=398434"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_sector?post=398434"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/es-mx\/wp-json\/wp\/v2\/tax_segment?post=398434"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}