The major European companies in the insurance industry are initiating changes by conducting programs to consolidate and digitize their customers experiences.<\/p>\n
The stakes are economic and financial in order to reduce cost ratios, as in the management of claims where repeated bad weather, the increase in the price of repairs, and the extension of supply times impact the profitability of contracts and the satisfaction of policyholders.<\/p>\n
Whether it’s an online search for information, a subscription, a complaint, a payment reminder or a collection, how to best orchestrate each business case and strengthen customer loyalty?<\/p>\n
How to promote the personalization of exchanges while allowing automation of certain tasks and requests? What is the future of advisors in a project to digitize customer interactions?<\/p>\n
During this unique day, we will explore together the potential offered by AI and its other innovations to build a new standard of customer experience dedicated to the insurance market.<\/p>\n","cta_text":"","cta_url":""},"event_speakers":[{"speaker_name":"Paolo Mariottini","speaker_position":"VP Sales - South Europe, Middle East & North Africa | Genesys","speaker_description":"","speaker_image":450571,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/paolo-mariottini-73ab931\/?originalSubdomain=it"}]},{"speaker_name":"Manan Sagar","speaker_position":"Vertical Sales - Global Insurance Industry Leader | Genesys","speaker_description":"","speaker_image":450585,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/manan-sagar-b534a81b\/"}]},{"speaker_name":"Gilles Talbot","speaker_position":"Insurance Director, EMEA | Genesys","speaker_description":"","speaker_image":450572,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/gilles-talbot-0152a02\/"}]}],"event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"27\/10\/2022","agenda_tab_label":"","agenda_details":[{"agenda_title":"Registration on site and welcome words","agenda_start_time":"21:30:00","agenda_end_time":"10:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Panel discussions","agenda_start_time":"10:00:00","agenda_end_time":"12:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Buffet lunch","agenda_start_time":"12:30:00","agenda_end_time":"14:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Vatican Museums and Sistine Chapel Guided Tour","agenda_start_time":"14:00:00","agenda_end_time":"16:00:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":"
Date : Thursday 27th on October <\/p>\n 09.30AM – 10.00AM : Registration on site and Welcome words<\/p>\n 10.00AM – 12.30PM : Panels discussions<\/p>\n 12.30PM – 02.00PM : Buffet lunch<\/p>\n 02.00PM – 04.00PM : Vatican Museum and Sistine Chapels Guide Tour<\/p>\n"}],"no_index":false,"no_follow":false,"additional_content_template":"a1","event_type":"industry","next_steps_type":"default","event_start_time":"09:30:00","event_status":"ontime","event_header_bgc":"orange","form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"disable_next_steps":false,"display_desc":false,"title_align":"left","w_tycontent":" Hemos recibido tu registro. Recibir\u00e1s un email de confirmaci\u00f3n tan pronto como revisemos la solicitud.<\/p>\n Que tengas un buen d\u00eda.<\/p>\n El equipo de Genesys<\/p>\n","event_description":"Welcome to a new customer experience environment! Muchas gracias por registrarte. Te enviaremos por correo electr\u00f3nico toda la informaci\u00f3n para llegar al hotel donde se celebrar\u00e1 el evento.<\/p>\n Que tengas un buen d\u00eda.<\/p>\n El equipo de Genesys<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_title_group":{"title":"Insurance day","sub_title":""},"media_content":{"select_media":"image","content_image":450609,"content_video":""},"disable_agenda_section":false,"disable_speaker_section":false,"disable_venue_section":false,"enable_map":true,"disable_faq_section":true,"disable_sponsor_section":false,"disable_additional_content_section":true,"additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","meta_title":"","meta_description":"","meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":""},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/events\/451314","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/users\/744"}],"version-history":[{"count":15,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/events\/451314\/revisions"}],"predecessor-version":[{"id":454632,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/events\/451314\/revisions\/454632"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/media?parent=451314"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_priority?post=451314"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_contenttheme?post=451314"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_bundle?post=451314"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_contenttheme2?post=451314"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_capability_sitewide?post=451314"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_products_programs?post=451314"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_buying_job?post=451314"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_buyer_persona?post=451314"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_sector?post=451314"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/es-es\/wp-json\/wp\/v2\/tax_segment?post=451314"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\n<\/strong><\/p>\n
\r\nThis tailor-made event is dedicated to the insurance sector and will take place in ROME.
\r\nA day of exchanges and networking between the major European brands in the provident, health and savings sector.
\r\nSharing knowledge on the best customer relationship business use cases with Genesys consultants!
\r\nA great moment not to be missed.","form_button":"Register","form_header":"Register here","hide_navigation":"false","hide_footer":"false","event_location":"Physical event","event_venue_name":"Vatican Place","country":"Italy","venue_map":{"address":"Piazza del Sant'uffizio, Vatican City, Metropolitan City of Rome, Italy","lat":41.9004443,"lng":12.4566106,"zoom":14,"place_id":"Ej1QaWF6emEgZGVsIFNhbnQndWZmaXppbywgQ2l0dMOgIGRlbCBWYXRpY2FubyBSTSwgVmF0aWNhbiBDaXR5Ii4qLAoUChIJO1UUomhgLxMR3DKclvAx9-sSFAoSCSU5PgxmYC8TETxsUDU4jEkA","name":"Piazza del Sant'uffizio","street_name":"Piazza del Sant'uffizio","city":"Citt\u00e0 del Vaticano","state":"Lazio","state_short":"RM","country":"Vatican City","country_short":"VA"},"item_nav_hide":"no","utm_pass":false,"enable_external_utm":false,"disable_chat":false,"enable_ab_test":false,"add_to_global_events":false,"ns_title":"","ns_subtitle":"","resource_next_steps":"","event_header_title":"","event_description_title":"","disable_registration":false,"form_header_alignment":"left","is_external_registration":[],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"7011T000001YqtDQAS","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"