{"id":620957,"date":"2026-03-31T19:32:55","date_gmt":"2026-04-01T02:32:55","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&p=620957"},"modified":"2026-04-21T18:03:16","modified_gmt":"2026-04-22T01:03:16","slug":"healthcareseries_3","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/en-sg\/webinars\/healthcareseries_3","title":{"rendered":"From Strategy to Execution in Healthcare"},"content":{"rendered":"

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From Strategy to Execution in Healthcare<\/span><\/span>\u00a0<\/span><\/h2>\n

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Tuesday 19 May \u00b7 10am SGT | 12noon AEST | 2pm NZT<\/p><\/div><\/div><\/span>[vc_row_inner][vc_column_inner][vc_column_text css=””]<\/p>\n

A practical approach to reducing administrative friction across Epic, Cerner and Meditech environments<\/span><\/span>\u00a0<\/span><\/strong><\/p>\n

EMR platforms are central to modern healthcare, but they are not designed to manage every aspect of patient engagement and operational workflow.<\/span>\u00a0<\/span><\/p>\n

As a result, many healthcare organisations experience administrative friction around their EMR environments, including fragmented communication, disconnected workflows and limited visibility across patient interactions.<\/span>\u00a0<\/span><\/p>\n

In this session, we move from strategy to execution. We explore how healthcare providers can integrate engagement platforms with EMR and PAS systems to streamline workflows, reduce administrative effort and improve workforce productivity. The focus is on practical implementation, including how to identify high value workflows, approach integration and successfully deliver outcomes.<\/span>\u00a0<\/span><\/p>\n

This session will be hosted by Jenny Reichard from Genesys, joined by Adam Ackerman, from EDCi, who will share hands on experience integrating Genesys Cloud with EMR environments and provide practical guidance on how to approach, sequence and deliver these initiatives.<\/span>\u00a0<\/span><\/p>\n

What you will learn<\/span><\/b>\u00a0<\/span><\/p>\n