{"id":448012,"date":"2022-09-08T23:33:48","date_gmt":"2022-09-09T06:33:48","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&p=448012"},"modified":"2022-09-13T21:19:12","modified_gmt":"2022-09-14T04:19:12","slug":"reimagining-digital-transformation-strategy","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/en-sg\/webinars\/reimagining-digital-transformation-strategy","title":{"rendered":"Why your digital transformation strategy will most likely fail (and how to stop it)"},"content":{"rendered":"

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1\/4 Digital & AI in CX webinar series:<\/p>\n

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Why your digital transformation strategy will most likely fail (and how to stop it)<\/h1>\n

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On-Demand Webinar<\/p><\/div><\/div>[vc_row_inner][vc_column_inner][vc_column_text]In the past few years, most organisations have undertaken digital transformation projects of various sizes and scope. However, research shows that the vast majority of these projects fail, somewhere in the range of 70% to 95% depending on which study you rely on.*<\/p>\n

So why is this such a common trend, and how can you ensure your customer experience digital transformation project doesn\u2019t join this club?<\/p>\n

This session will look at the most common pitfalls businesses experience when implementing Digital and AI technologies into their existing customer experience ecosystem, and what you can do to avoid them.<\/p>\n

We\u2019ll explore how to build your CX transformation strategy to successfully:<\/p>\n