{"id":371970,"date":"2021-03-31T11:06:55","date_gmt":"2021-03-31T18:06:55","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=371970"},"modified":"2025-11-24T17:11:34","modified_gmt":"2025-11-25T01:11:34","slug":"appfoundry","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-sg\/partners\/appfoundry","title":{"rendered":"AppFoundry partners"},"content":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” vib=”enable” css=”.vc_custom_1750204741420{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row content_placement=”middle”][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

AppFoundry Marketplace<\/h1>\n

Partner with Genesys to solve complex customer experience challenges and expand your reach through the Genesys AppFoundry\u00ae Marketplace. Our marketplace connects your solutions with a global audience, empowering your business to thrive in new and existing markets.[\/vc_column_text]

See apps<\/a>Become a partner<\/a><\/div>[\/vc_column][vc_column width=”1\/2″ offset=”vc_col-sm-offset-0 vc_hidden-xs”][vc_single_image image=”550880″ css=””][\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column width=”7\/12″][vc_column_text css=””]<\/p>\n

Your solution. Our platform. Greater value.<\/h2>\n

As an AppFoundry partner, you have the opportunity to reach new customers, enhance your solution\u2019s capabilities and deliver even more impactful outcomes for businesses worldwide. By joining the Genesys AppFoundry programme, you\u2019ll gain access to a diverse and expansive market of businesses that rely on Genesys for their customer experience (CX) solutions, while aligning with the industry\u2019s leading tech innovators.<\/p>\n

The AppFoundry Marketplace supports independent software vendors (ISVs) that build complementary solutions, enabling discovery and seamless integration with the Genesys Cloud\u2122 platform. Whether your goal is to drive adoption, improve visibility or scale your offerings, AppFoundry makes it easier to connect with customers and accelerate growth.[\/vc_column_text][vc_column_text ct_style=”list-block” css=””]<\/p>\n

Unlimited global marketplace<\/h3>\n

Genesys operates globally \u2014 and so can you. Whether you\u2019re scaling existing partnerships or growing into new regions, the Genesys AppFoundry Marketplace removes barriers so you can commercialise everywhere your customers are.[\/vc_column_text][vc_column_text ct_style=”list-block” css=””]<\/p>\n

Growing customer base<\/h3>\n

Approximately one-third of Genesys Cloud customers leverage at least one AppFoundry app in their cloud environments.* With a rapidly expanding user base, the AppFoundry ecosystem offers tremendous growth potential. And several programme models ensure that no matter what type of solution you offer, there\u2019s a path for success.[\/vc_column_text][vc_column_text ct_style=”list-block” css=””]<\/p>\n

ISV app experience<\/h3>\n

Streamline your go-to-market strategy by listing your ISV app in the Genesys AppFoundry Marketplace. Whether you offer a basic app or a premium app, your solution is seamlessly integrated into Genesys Cloud and available for direct purchase or assisted sales. Premium apps also include a free trial to help customers explore your capabilities and build buyer confidence. We handle the customer lifecycle, billing, subscriptions and global currency conversion \u2014 so you can stay focused on building innovative solutions.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″ offset=”vc_col-sm-offset-1″]

Become a Genesys AppFoundry Partner<\/h3>\n

Marketplaces are a dominant channel for procuring infrastructure operations software. Ensure your technology solution is positioned for growth by joining the Genesys AppFoundry. As a Genesys partner, you\u2019ll expand your market share and help lead the charge in transforming customer experiences worldwide. Take the first step toward becoming part of a diverse, growing network of innovative tech leaders.<\/p>\n<\/div>

Join us<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row r_gutter_size=”gutter-small” equal_height=”yes”][vc_column offset=”vc_col-md-5″][vc_column_text css=””]<\/p>\n

Partnering for success<\/h2>\n

Our partners bring cutting-edge solutions that help our customers transform their customer experience strategies. Through the Genesys AppFoundry Marketplace, ISVs are empowered to innovate, expand and make a real impact. Here are some of the standout success stories from our AppFoundry partners who are driving meaningful results and elevating the CX landscape.[\/vc_column_text][\/vc_column][vc_column elemental_order=”order-5″ el_class=”mt-2 mt-lg-0″ offset=”vc_col-md-offset-3 vc_col-md-4″][\/vc_column][vc_column width=”1\/3″]

Accessible and inclusive customer experiences<\/h3>\n

Created by and for people with vision challenges, Be My Eyes<\/a> is transforming customer service by increasing accessibility for people who are visually impaired. Integrated with Genesys Cloud, Be My Eyes connects customers to live agents who provide real-time visual assistance, using\u00a0 technology to foster inclusivity and deliver more personalised support to every customer.<\/p>\n<\/div>[\/vc_column][vc_column width=”1\/3″]

Harnessing data to drive smarter CX decisions<\/h3>\n

SuccessKPI<\/a> allows businesses to analyse and act on real-time data within Genesys Cloud. Through powerful analytics, organisations can make informed decisions that enhance customer interactions, boost agent performance and help drive overall efficiency. This data-driven approach helps businesses stay agile in a fast-paced environment.<\/p>\n<\/div>[\/vc_column][vc_column width=”1\/3″]

Emotional intelligence in customer service<\/h3>\n

Cogito<\/a> integrates real-time emotional intelligence into Genesys Cloud, guiding agents to deliver more empathetic and effective customer interactions. By analysing conversational cues, Cogito equips agents with insights to improve service quality and customer satisfaction alike so that every customer gets a more empathetic experience.<\/p>\n<\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D” el_class=”align-items-center”][vc_row][vc_column width=”2\/3″ offset=”vc_col-lg-offset-2 vc_col-sm-offset-0″][vc_single_image image=”562186″ css=””][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″ el_class=”px-lg-3″]

Join a trusted marketplace for innovation<\/h3>\n

As an established marketplace, AppFoundry offers a reliable platform to showcase your solutions. From contact centre tools to CX innovations, our AppFoundry Marketplace helps Genesys customers find and implement cutting-edge technologies built for their specific verticals. Joining this marketplace gives you access to new revenue streams and connects your innovations to a broad network of businesses globally.<\/p>\n<\/div>[\/vc_column][vc_column width=”1\/2″ el_class=”px-lg-3″]

AppFoundry opportunities for Genesys Ascend Partners<\/h3>\n

Unlock new growth opportunities as a Genesys Ascend partner. By integrating your technology with Genesys Cloud, you can reach a global audience, offer tailored solutions and help accelerate business growth. You\u2019ll receive structured onboarding, enablement and co-selling support needed to scale faster and more strategically. With tiered benefits and go-to-market resources, Ascend empowers you to enter new markets, drive customer success and grow your business \u2014 all while helping enhance your contact center capabilities and deliver exceptional customer experiences.<\/p>\n<\/div>[\/vc_column][\/vc_row][vc_row][vc_column]

Visit AppFoundry<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row r_gutter_size=”gutter-small” equal_height=”yes”][vc_column width=”2\/3″ offset=”vc_col-lg-offset-2″][vc_column_text css=””]<\/p>\n

Explore technology partner resources<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]

\"820×464<\/div>

Ebook<\/p>

Genesys Developer Centre<\/h3>

Discover how to unify systems, people and data with Genesys and leading technology partners.<\/p><\/div>

<\/div><\/div><\/div><\/div><\/a><\/div>
\"Genesys<\/div>

Gartner\u00ae Magic Quadrant\u2122 for Contact Centre as a Service<\/h3><\/div>
<\/div><\/div><\/div><\/a><\/div>
\"Resource<\/div>

Report<\/p>

Joining the AppFoundry Marketplace<\/h3><\/div>
<\/div><\/div><\/div><\/a><\/div>
\"Joining<\/div>

Joining the AppFoundry Marketplace<\/h3><\/div>
<\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=”yes” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column el_class=”col-xl-10 col-md-12″ offset=”vc_col-lg-offset-1 vc_col-lg-10″]

Become a Genesys AppFoundry Partner<\/h2>\n

Marketplaces are a dominant channel for procuring infrastructure operations software. Ensure your technology solution is set for growth by joining the Genesys AppFoundry. As a Genesys AppFoundry partner, you\u2019ll be better positioned to expand your market share and help lead the way in transforming customer experiences globally. Take the first step toward becoming part of a diverse, growing network of innovative tech leaders.<\/p>\n

Join us<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” vib=”enable” css=”.vc_custom_1750204741420{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row content_placement=”middle”][vc_column width=”1\/2″][vc_column_text css=””] AppFoundry Marketplace Partner with Genesys to solve complex customer experience challenges and expand your reach through the Genesys AppFoundry\u00ae Marketplace. Our marketplace connects your solutions with a global audience, empowering your business to thrive in new and existing markets.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″ […]<\/p>\n","protected":false},"author":734,"featured_media":0,"parent":146658,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-371970","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/371970","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/users\/734"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/comments?post=371970"}],"version-history":[{"count":22,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/371970\/revisions"}],"predecessor-version":[{"id":583083,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/371970\/revisions\/583083"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/146658"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/media?parent=371970"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}