{"id":356930,"date":"2020-12-21T12:09:54","date_gmt":"2020-12-21T20:09:54","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=356930"},"modified":"2022-03-16T16:14:34","modified_gmt":"2022-03-16T23:14:34","slug":"digital-wem-pricing-add-on","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-sg\/pricing\/digital-wem-pricing-add-on","title":{"rendered":"Digital &#038; WEM Pricing Add-on"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-orange&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22380083%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22flair_bgc%22%3A%22%23ff4f1f%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1627326455297{padding-bottom: 8rem !important;}&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][vc_column_text]<\/p>\n<h1 style=\"text-align: center;\">Flexible license options<\/h1>\n<p style=\"text-align: center;\">Give users access to more capabilities with a la carte digital channels and workforce user licenses<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Add the perfect mix of licenses to meet your needs<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><i class=\"mb-1 icon-size-regular fak fa-gen-cloud-integrations text-orange\"><\/i><p>We\u2019ve made it easy to add AI, digital channels or workforce engagement capabilities to your Genesys Cloud subscription.<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><i class=\"mb-1 icon-size-regular fak fa-gen-people-male text-orange\"><\/i><p>It\u2019s like flipping a switch. Simply turn on the capabilities you need and assign those licenses to users or groups of users.<\/p>\n<\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component icon-list w-100  vertical text-start\"><i class=\"mb-1 icon-size-regular fak fa-gen-laptop-webinar text-orange\"><\/i><p>Go month-to-month at no risk and change your subscription at any time. Or lock in the lowest price with pre-paid annual users.<\/p>\n<\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8221;covidtab&#8221;][vc_row][vc_column]<style type='text\/css'>\r #special-cards .vc_tta-tabs-list{ display: flex; flex-wrap: wrap; justify-content: center; align-items:center; } #special-cards .vc_tta-tabs-list .vc_tta-tab { flex:1 1 300px; } .no-shadow .component-cta-block { box-shadow: none !important; }\r <\/style>[vc_tta_tabs spacing=&#8221;35&#8243; gap=&#8221;35&#8243; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243; no_fill_content_area=&#8221;true&#8221; el_id=&#8221;special-cards&#8221; css=&#8221;.vc_custom_1627327585245{margin-top: 2rem !important;}&#8221;][vc_tta_section title=&#8221;AI&#8221; tab_id=&#8221;ai&#8221;][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Accelerate innovation and improve end-to-end journeys with turnkey personalisation, automation and prediction. Now available on GC2 and GC3, the Genesys Cloud\u2122 AI Experience features our leading artificial intelligence (AI) products.<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]<div class=\"table-sheets-container template-addon-pricing addon-ai\"><div class=\"table-addon-pricing\"><div class=\"table-row d-flex row-1\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Genesys Cloud AI Experience includes<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">Omnichannel <\/p><p class=\"mb-0 col-label\">$60\/seat<\/p><p class=\"mb-0 col-label\"><\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">Digital-only <\/p><p class=\"mb-0 col-label\">$40\/seat<\/p><\/div><\/div><div class=\"table-row d-flex row-2\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Predictive Engagement<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">X<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">X<\/p><\/div><\/div><div class=\"table-row d-flex row-3\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Voicebots<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">X<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\"><\/p><\/div><\/div><div class=\"table-row d-flex row-4\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Chatbots<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">X<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">X<\/p><\/div><\/div><div class=\"table-row d-flex row-5\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Knowledge<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">X<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">X<\/p><\/div><\/div><div class=\"table-row d-flex row-6\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Predictive Routing<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">X<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">X<\/p><\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">For a la carte pricing, we can help estimate usage levels and scale with volume pricing:<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1627331930518{padding-top: 2rem !important;}&#8221;][vc_column_inner]<div class=\"table-sheets-container template-addon-pricing addon-ai\"><div class=\"table-addon-pricing\"><div class=\"table-row d-flex row-1\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\"><\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">Platforms supported<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">Unit costs for usage<\/p><\/div><\/div><div class=\"table-row d-flex row-2\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Predictive Engagement<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">GC2, GC3<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\"><span class=\"font-weight-bold\">Per event:<\/span> $0.00050, for pay-as-you-go<\/p><\/div><\/div><div class=\"table-row d-flex row-3\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Voicebots<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">GC1, GC2, GC3<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\"><span class=\"font-weight-bold\">Genesys:<\/span> $0.06\/minute<\/p><p class=\"mb-0 col-label\"><span class=\"font-weight-bold\">3rd party provider:<\/span> varies<\/p><\/div><\/div><div class=\"table-row d-flex row-4\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Chatbots<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">GC2, GC3<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\"><span class=\"font-weight-bold\">Genesys:<\/span> $0.02\/session<\/p><p class=\"mb-0 col-label\"><span class=\"font-weight-bold\">3rd party provider:<\/span> varies<\/p><\/div><\/div><div class=\"table-row d-flex row-5\"><div class=\"table-col table-col-1 span-1 col-lg-1\/5\"><p class=\"mb-0 col-label\">Predictive Routing<\/p><\/div><div class=\"table-col table-col-2 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\">GC1, GC2, GC3<\/p><\/div><div class=\"table-col table-col-3 span-2 col-lg-2\/5\"><p class=\"mb-0 col-label\"><span class=\"font-weight-bold\">Discover, Try, Buy:<\/span> 30-day free trial<\/p><p class=\"mb-0 col-label\"><span class=\"font-weight-bold\">Per interaction:<\/span> $0.062<\/p><\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Digital&#8221; tab_id=&#8221;digital&#8221;][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Flip the switch. Add digital channels to Genesys Cloud for users who need them.<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1627331045825{padding-top: 2rem !important;}&#8221;][vc_column_inner]<div class=\"table-sheets-container card bgc-lgray gc1 template-addon-pricing addon-digital\"><div class=\"card-header border-0 text-center bgc-navy\"><p class=\"font-weight-bold text-22\">Genesys Cloud 1<\/p><\/div><div class=\"card-body\"><div class=\"row gc1-row gutter-small align-items-center\"><div class=\"main-price-col col-12 col-md-5\"><div class=\"main-price bgc-white rounded-sm p-1 text-center d-flex justify-content-center align-items-center\"><div class=\"text-60 font-weight-bold monthly-price\">$75<\/div><div class=\"rng text-left\"><p class=\"text-18 m-0\">Monthly<\/p><div class=\"text-12\">USD<\/div><\/div><\/div><\/div><div class=\"col-12 sep-col col-md-2\"><p class=\"text-40 text-center my-1 sep-symbol\">+<\/p><\/div><div class=\"col-12 col-md-5 addon-price-col\"><div class=\"addon-price h-100 bgc-white rounded-sm p-1 text-center d-flex justify-content-center align-items-center flex-wrap\"><p class=\"border-bottom text-12 addon-description\">Web chat, email, SMS, messaging, & web messaging<\/p><div class=\"font-weight-bold text-50 monthly-price\">$50<\/div><div class=\"rng text-left\"><p class=\"text-18 m-0\">Monthly<\/p><div class=\"text-12\">USD<\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; css=&#8221;.vc_custom_1627331045825{padding-top: 2rem !important;}&#8221;][vc_column_inner][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Prices listed are per named user, billed annually<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; el_class=&#8221;no-shadow&#8221;][vc_column_inner]<a class=\"component-cta-block card w-100 h-100 bgc-teal centered cta-text-center \"  href=\"https:\/\/help.genesys.cloud\/articles\/add-a-bundle-of-digital-channels-to-your-subscription\/\" target=\"_blank\" rel=\"noopener\"><div class=\"card-body text-center col-content\"><h4 style=\"text-align: center;\">Go ahead. Try it out.<\/h4>\n<p style=\"text-align: center;\">Current Genesys Cloud customers can easily add digital channels through month-to-month licenses.<\/p>\n<div class=\" btn-container justify-content-center mt-2\"><div class=\"btn btn-primary\">Learn more<\/div><\/div><\/div><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Workforce Engagement Management&#8221; tab_id=&#8221;wem&#8221;][vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Give a boost. Add workforce engagement for users who need it.<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]<div class=\"table-sheets-container pricing-wem-row template-addon-pricing addon-wem\"><div class=\"row flex-wrap\"><div class=\"col-12 col-lg-6 gc-col\"><div class=\"card bgc-lgray\"><div class=\"card-header border-0 text-center bgc-navy\"><p class=\"font-weight-bold text-22\">Genesys Cloud 1<\/p><\/div><div class=\"card-body\"><div class=\"bgc-white rounded-sm p-1 text-center d-flex justify-content-center align-items-center mt-1\"><div class=\"text-60 font-weight-bold monthly-price\">$75<\/div><div class=\"rng text-left\"><p class=\"text-18 m-0\">Monthly<\/p><div class=\"text-12\">USD<\/div><\/div><\/div><p class=\"text-40 text-center my-1 sep-symbol\">+<div><\/div><div class=\"bgc-white rounded-sm p-1 text-center d-flex justify-content-center align-items-center flex-wrap\"><p class=\"border-bottom text-12 addon-description\">Speech and Text Analytics, Quality Management, Workforce Management, Customer Satisfaction Surveys, Screen Recording, Coaching, Development and Feedback Modules<\/p><div class=\"text-50 font-weight-bold monthly-price\">$60\u200b<\/div><div class=\"rng text-left\"><p class=\"text-18 m-0\">Monthly<\/p><div class=\"text-12\">USD<\/div><\/div><\/div><\/div><\/div><\/div><div class=\"col-12 col-lg-6 gc-col\"><div class=\"card bgc-lgray\"><div class=\"card-header border-0 text-center bgc-navy\"><p class=\"font-weight-bold text-22\">Genesys Cloud 2<\/p><\/div><div class=\"card-body\"><div class=\"bgc-white rounded-sm p-1 text-center d-flex justify-content-center align-items-center mt-1\"><div class=\"text-60 font-weight-bold monthly-price\">$110<\/div><div class=\"rng text-left\"><p class=\"text-18 m-0\">Monthly<\/p><div class=\"text-12\">USD<\/div><\/div><\/div><p class=\"text-40 text-center my-1 sep-symbol\">+<div><\/div><div class=\"bgc-white rounded-sm p-1 text-center d-flex justify-content-center align-items-center flex-wrap\"><p class=\"border-bottom text-12 addon-description\">Speech and Text Analytics, Gamification, Workforce Management, Customer Satisfaction Surveys, Coaching, Development and Feedback Modules<\/p><div class=\"text-50 font-weight-bold monthly-price\">$40<\/div><div class=\"rng text-left\"><p class=\"text-18 m-0\">Monthly<\/p><div class=\"text-12\">USD<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner css=&#8221;.vc_custom_1627331054689{padding-top: 2rem !important;}&#8221;][vc_column_inner][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Prices listed are per named user, billed annually<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;no-shadow&#8221;][vc_column_inner]<a class=\"component-cta-block card w-100 h-100 bgc-teal centered cta-text-center \"  href=\"https:\/\/help.genesys.cloud\/articles\/add-workforce-engagement-management-to-your-subscription\/\" target=\"_blank\" rel=\"noopener\"><div class=\"card-body text-center col-content\"><h4 style=\"text-align: center;\">Go ahead. Try it out.<\/h4>\n<p style=\"text-align: center;\">Current Genesys Cloud customers can easily add workforce engagement through month-to-month licenses.<\/p>\n<div class=\" btn-container justify-content-center mt-2\"><div class=\"btn btn-primary\">Learn more<\/div><\/div><\/div><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22379421%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22flair_bgc%22%3A%22%23ffffff%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1627333140405{padding-top: 10rem !important;}&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h3>Talk through your options<\/h3>\n<p>If you have questions about Genesys Cloud a la carte licenses, feel free to reach out. We\u2019re here to help you make the most of your technology.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_contact gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701U0000000UtZl\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/356930\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"en-sg\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/356930\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"356930\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Work Email\" placeholder=\"Work Email\">\n        <label for=\"fe192\">Work Email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"First Name\">\n        <label for=\"fe190\">First Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Last Name\">\n        <label for=\"fe191\">Last Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telephone\">\n        <label for=\"fe215\">Telephone<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Principal<\/option><option value=\"Engineer \/ Architect\">Engineer \/ Architect<\/option><option value=\"Consultant\">Consultant<\/option><option value=\"Analyst\">Analyst<\/option><option value=\"Partner\">Partner<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">Job Level<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Claims<\/option><option value=\"Collections\">Collections<\/option><option value=\"Contact Center Management\">Contact Center Management<\/option><option value=\"Customer Experience\">Customer Experience<\/option><option value=\"Customer Service\">Customer Service<\/option><option value=\"Ecommerce\/Digital Channels\">Ecommerce\/Digital Channels<\/option><option value=\"Finance\">Finance<\/option><option value=\"Human Resources\">Human Resources<\/option><option value=\"Influencer\">Influencer<\/option><option value=\"Information Technology\">Information Technology<\/option><option value=\"IT Architecture\">IT Architecture<\/option><option value=\"IT Infrastructure\">IT Infrastructure<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Operations \/ Process Management<\/option><option value=\"Production Management\">Production Management<\/option><option value=\"Purchasing\">Purchasing<\/option><option value=\"Sales\">Sales<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">Job Function<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Company Name\">\n        <label for=\"fe193\">Company Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">State\/Province<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"City\">\n        <label for=\"fe226\">City<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Job Title\">\n        <label for=\"fe220\">Job Title<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banking<\/option><option value=\"Business Services\">Business Services<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">Entertainment<\/option><option value=\"Government\">Government<\/option><option value=\"Insurance\">Insurance<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Technology<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">Other<\/option>\n        <\/select>\n        <label for=\"fe221\">Industry<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Just researching<\/option><option value=\"Gathering business requirements\">Gathering business requirements<\/option><option value=\"Comparing solutions\">Comparing solutions<\/option><option value=\"Ready for a conversation\">Ready for a conversation<\/option>\n        <\/select>\n        <label for=\"fe222\">Level of Interest<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21-50<\/option><option value=\"51-100\">51-100<\/option><option value=\"101-300\">101-300<\/option><option value=\"301-500\">301-500<\/option><option value=\"501-1000\">501-1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No Contact Centre<\/option><option value=\"Don't Know\">Don't Know<\/option>\n        <\/select>\n        <label for=\"fe225\">Number of Agent Seats<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row row-textarea el_field form-floating\">\n        <textarea name=\"noteCreator1\" id=\"fe285\" style=\"height: 100px\" rows=\"2\" class=\"form-control el_field elq-item-input required\" placeholder=\"What are your needs?\"><\/textarea>\n        <label for=\"fe285\">What are your needs?<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Yes. Keep me informed via email or telephone regarding Genesys information.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">I would like someone to reach out to me<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"Hot Lead\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Contact us\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Contact us\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text el_class=&#8221;thank-you&#8221;]<\/p>\n<h3>Thank you for your interest.<\/h3>\n<p>A Genesys representative will be in contact with you shortly.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-orange&#8221; flair=&#8221;%5B%7B%22flair_image%22%3A%22380083%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%2C%22flair_bgc%22%3A%22%23ff4f1f%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1627326455297{padding-bottom: 8rem !important;}&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][vc_column_text] Flexible license options Give users access to more capabilities with a la carte digital channels and workforce user licenses [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_column_text] Add the perfect mix of licenses to meet your needs [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section el_class=&#8221;covidtab&#8221;][vc_row][vc_column][vc_tta_tabs spacing=&#8221;35&#8243; gap=&#8221;35&#8243; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243; no_fill_content_area=&#8221;true&#8221; el_id=&#8221;special-cards&#8221; css=&#8221;.vc_custom_1627327585245{margin-top: 2rem !important;}&#8221;][vc_tta_section title=&#8221;AI&#8221; tab_id=&#8221;ai&#8221;][vc_row_inner][vc_column_inner][vc_column_text] Accelerate [&hellip;]<\/p>\n","protected":false},"author":316,"featured_media":0,"parent":244512,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-356930","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/356930","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/users\/316"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/comments?post=356930"}],"version-history":[{"count":8,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/356930\/revisions"}],"predecessor-version":[{"id":456293,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/356930\/revisions\/456293"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/244512"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/media?parent=356930"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}