{"id":15208,"date":"2018-04-10T05:18:56","date_gmt":"2018-04-10T05:18:56","guid":{"rendered":"https:\/\/www.genesys.com?page_id=15208"},"modified":"2026-02-23T23:29:12","modified_gmt":"2026-02-24T07:29:12","slug":"newsroom","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-sg\/company\/newsroom","title":{"rendered":"Newsroom"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;]<\/p>\n<h1>Newsroom<\/h1>\n<h2 class=\"text-22 mb-0 font-weight-regular\">The latest news and insights from Genesys<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"btn-container justify-content-end \"><a role=\"button\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#subscribe\"  class=\"btn btn-secondary\" href=\"#subscribe\" target=\"\" rel=\"\">Subscribe for updates<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column]<div class=\"component-grid-news d-flex flex-column gap-2 display-paged card-design-news has-filter filter-news load-display\" data-display=\"paged\" data-col=\"3\" data-shortcode-count=\"0\" data-per-page=\"9\" data-page=\"1\" data-max-pages=\"11\"><div class=\"row filter-row mx-0 filter-news\"><div class=\"input-col col-md-10 px-0 h-100 d-flex\"><div class=\"news-type-col col-md-3\"><select class=\"select-type pe-3 news-type h-100 form-control form-filter filter-select\" filter-for=\"newstype\"><option value=\"\">All news<\/option><option value=\"press\">Press Releases<\/option><option value=\"product-innovation\">Product & Innovation Stories<\/option><option value=\"customers\">Customer Stories<\/option><\/select><\/div>    <div class=\"search-col h-100 px-0 col-md-9\">\n    <i class=\"fa-kit fa-magnifying-glass search-icon\"><\/i>\n    <input type=\"text\" placeholder=\"Search by topic or headline\" class=\"form-control h-100 form-filter search-filter filter-text\" filter-for=\"search\" name=\"search-filter\">\n    <a href=\"#\" class=\"clear-btn\">\u2716<\/a>\n    <\/div><\/div><div class=\"col-md-2 search-btn-col ps-0 ps-md-1 pe-0\"><a class=\"search-btn small h-100 py-1 justify-content-center btn w-100 btn-secondary\" href=\"#\">Search<\/a><\/div><\/div><div class=\"row mt-0 result-label-row\"><p class=\"current-count mb-0\"><span class=\"start\">1<\/span> - <span class=\"end\">9<\/span> of <span class=\"total\">91<\/span> results<span class=\"additional-result-label\"> for \"<span class=\"keywords\"><\/span>\"<\/span><\/p><\/div><div class=\"row component-grid-news-row gutter-small\"><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/announcements\/genesys-reports-record-fourth-quarter-as-organisations-accelerate-the-adoption-of-ai-powered-experience-orchestration\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Reports Record Fourth Quarter as Organisations Accelerate the Adoption of AI-Powered Experience Orchestration<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/26\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/announcements\/genesys-unveils-industrys-first-agentic-virtual-agent-powered-by-lams-for-enterprise-cx\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys Unveils Industry\u2019s First Agentic Virtual Agent Powered by LAMs for Enterprise CX<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/11\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/en-sg\/blog\/post\/how-large-action-models-will-power-agentic-orchestration\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/AVA-OJ-blog_image_820x547.png\" height=\"547\" width=\"820\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">How large action models will power agentic orchestration<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/en-sg\/blog\/post\/from-conversation-to-resolution-genesys-cloud-agentic-virtual-agent\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/AVA-launch-blog-hero.jpg\" height=\"1067\" width=\"1600\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">From conversation to resolution: Genesys Cloud Agentic Virtual Agent<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/10\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/en-sg\/blog\/post\/ai-trust-and-the-future-of-cx-key-insights-from-davos-2026\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/55049101701_c0094f71ea_o-scaled-e1769707905846.jpg\" height=\"547\" width=\"820\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">AI, trust and the future of CX: Key insights from Davos 2026<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/08\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/announcements\/kddi-set-to-deploy-genesys-cloud-to-power-its-approximately-9000-seat-contact-center\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-3.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 3\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">KDDI Set to Deploy Genesys Cloud to Power Its Approximately 9000 Seat Contact Centre<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">01\/14\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-blog col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/en-sg\/blog\/post\/2-million-genesys-cloud-users-unified-agentic-experience-orchestration-is-here\"><div class=\"thumbnail-col\"><img decoding=\"async\" class=\"card-img\" src=\"https:\/\/www.genesys.com\/media\/820x547.png\" height=\"547\" width=\"820\" alt=\"\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">Blog<\/p><h3 class=\"post-title h6\">2 Million Genesys Cloud Users: Unified Agentic Experience Orchestration Is Here<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/22\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/announcements\/strong-enterprise-adoption-of-genesys-cloud-ai-drives-company-momentum-in-the-third-quarter-of-fiscal-year-2026\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-4.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 4\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Strong Enterprise Adoption of Genesys Cloud AI Drives Company Momentum in the Third Quarter of Fiscal Year 2026<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/10\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-announcements col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/announcements\/aionos-drives-next-gen-cx-and-ex-with-genesys-cloud\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">AIonOS Drives Next-Gen CX and EX with Genesys Cloud<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">11\/24\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><\/div><nav class=\"pagination-container gen-custom-pagination py-2\" aria-label=\"Search pagination\"><ul class=\"pagination justify-content-center mb-0\"><li class=\"page-item page-control control-previous disabled\"><a class=\"page-link previous control-link\" href=\"#\" aria-label=\"Previous\"><i class=\"fa-kit fa-chevron-left\"><\/i><\/a><\/li><li class=\"page-item active\"><a class=\"page-link\" data-page-link=\"1\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\">1<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"2\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/page\/2\">2<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"3\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/page\/3\">3<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"4\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/page\/4\">4<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"5\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/page\/5\">5<\/a><\/li><li class=\"page-item disabled\"><a class=\"page-link\" href=\"#\">...<\/a><\/li><li class=\"page-item\"><a class=\"page-link\" data-page-link=\"11\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/page\/11\">11<\/a><\/li><li class=\"page-item page-control control-next\"><a class=\"page-link next control-link\" href=\"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/page\/2\" aria-label=\"Next\"><i class=\"fa-kit fa-chevron-right\"><\/i><\/a><\/li><\/ul><\/nav><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Genesys in the news<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"component-grid-news d-flex flex-column gap-2 display-more-less card-design-news load-display\" data-display=\"more-less\" data-col=\"3\" data-shortcode-count=\"1\" data-per-page=\"3\"><div class=\"row component-grid-news-row gutter-small\"><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/itbrief.com.au\/story\/p-n-group-unifies-bank-service-with-genesys-salesforce\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">P&N Group unifies bank service with Genesys, Salesforce<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/24\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.analyticsinsight.net\/business\/best-contact-center-software-providers-for-businesses-in-2026\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Best Contact Center Software Providers for Businesses in 2026<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/20\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/etedge-insights.com\/industry\/bfsi\/why-banks-must-move-beyond-insight-led-cx-to-action-driven-experiences\/\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-3.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 3\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Why banks must move beyond insight-led CX to action-driven experiences<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/11\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/cxotoday.com\/media-coverage\/honoring-the-resilience-brilliance-and-limitless-potential-of-every-woman-everywhere-today\/\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-4.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 4\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Honoring the Resilience, Brilliance, and Limitless Potential of Every Woman Everywhere Today<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/08\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/businessnewsthisweek.com\/news\/womens-day-genesys-deepa-madhavan-encourages-women-to-pursue-careers-in-tech\/\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Women\u2019s Day: Genesys\u2019 Deepa Madhavan Encourages Women to Pursue Careers in Tech<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">03\/06\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"Genesys unveils industry\u2019s first agentic virtual agent built on large action models\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys unveils industrys first agentic virtual agent built on large action models<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/12\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/cxfocus.com.au\/news\/genesys-is-betting-on-large-action-models-to-transform-enterprise-cx\/\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-3.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 3\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Genesys is betting on Large Action Models to transform enterprise CX<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/11\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.retailbiz.com.au\/contributor\/how-trust-will-define-ai-powered-experience-orchestration-for-retail-in-2026\/\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-4.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 4\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">How trust will define AI-powered experience orchestration for retail in 2026<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">02\/03\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/smbtech.au\/thought-leadership\/australian-tech-industry-leaders-make-their-predictions-for-2026\/#jarryd-tuyau-ai-lead-apac-genesys\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Australian Tech Industry Leaders Make Their Predictions for 2026<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">01\/14\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.arnnet.com.au\/article\/4101964\/nexon-asia-pacific-plans-to-double-revenue-in-post-eqt-era.html\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Nexon Asia Pacific plans to double revenue in post-EQT era<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">01\/08\/2026<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.afr.com\/life-and-luxury\/health-and-wellness\/i-m-more-an-explorer-than-a-racer-says-this-sailing-obsessed-vp-20251119-p5ngoy\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-3.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 3\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">I\u2019m more an explorer than a racer, says this sailing-obsessed VP<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/08\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.itnews.com.au\/news\/charles-sturt-universitys-new-chatbot-aims-to-be-empathetic-24-7-621983\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-4.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 4\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Charles Sturt University's new chatbot aims to be 'empathetic' 24\/7<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/03\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.arnnet.com.au\/article\/4095039\/a-nz-channel-leading-the-way-in-genesys-partner-opportunities.html\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-1.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 1\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">A\/NZ channel leading the way in Genesys partner opportunities<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">12\/02\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.pulseit.news\/opinion\/the-personal-care-concierges-being-made-possible-by-agentic-ai\/\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-2.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 2\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">The personal care concierges being made possible by agentic AI<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">11\/28\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><div class=\"grid-item news-item card-col post-type-inthenews col-12 col-xs-6 col-md-4 additional-item hide\"><a class=\"card component bgc-lgray vertical text-left w-100 h-100 chevron-only\" href=\"https:\/\/www.cxfocus.com.au\/creating-student-first-experiences-csus-journey-to-proactive-empathetic-support\/\" target=\"_blank\"><div class=\"thumbnail-col default-thumb\"><img decoding=\"async\" class=\"card-img\" src=\"\/media\/default-resource-thumb-wave-3.jpg\" height=\"464\" width=\"820\" alt=\"Genesys wave default resource thumbnail 3\"><\/div><div class=\"card-body text-col\"><p class=\"assettag\">News<\/p><h3 class=\"post-title h6\">Creating student-first experiences: CSU\u2019s Journey to proactive, empathetic support<\/h3><\/div><div class=\"card-footer d-flex align-items-center gap-1 flex-wrap\"><p class=\"post-date font-weight-light mb-0\">11\/27\/2025<\/p><div class=\"btn-container ms-auto mt-0 justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/a><\/div><\/div><div class=\"load-more-container py-1 d-flex justify-content-center more-less\"><div class=\"btn-container\"><a role=\"button\" class=\"btn btn-secondary view-more-btn\" href=\"#\">View more<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Media resources<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"#\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"860\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Untitled-design-40.png\" alt=\"Level up your patient care experience webinar\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Genesys Media Kit: Brand assets, logos and guidelines<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"#\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/idc-marketscape-worldwide-conversational-intelligence-and-analytics-2024-vendor-assessment.jpg\" alt=\"idc-marketscape-worldwide-conversational-intelligence-and-analytics-2024-vendor-assessment\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Meaningful report to media and analysts<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail ultra chevron-only  \" href=\"#\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"720\" height=\"480\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Cloud-Migration-LP-1-720x480-px.png\" alt=\"Cloud Migration LP 1-720x480-px\" ><\/div><div class=\"card-body\"><h3 class=\"h6\">Company Facts about Genesys<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;py-2&#8243;][vc_row el_class=&#8221;forced-modern&#8221;][vc_column]<div class=\"component-mini-banner rounded-lg has-bg has-bg-image bgc-lgray\" style=\"--banner-bg-image:url(https:\/\/www.genesys.com\/media\/newsroom-CTA-banner.png)\"><a class=\"inner-banner rounded-lg bgc-glass\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#subscribe\"  href=\"#subscribe\"><div class=\"banner-row d-flex flex-wrap\"><div class=\"content-row d-flex align-items-center\"><div class=\"content-col d-flex flex-column\"><p class=\"h5 mb-0 title\">Receive our latest press releases<\/p><p class=\"description mb-0\">Subscribe to receive alerts about press releases from Genesys.<\/p><\/div><div class=\"btn-container mt-0\"><div class=\"btn btn-secondary small chevron\">Subscribe for updates<\/div><\/div><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Discover Genesys<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/en-sg\/company\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">About Genesys<\/h3>\n<p>Find out who we are and what we do<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/en-sg\/company\/newsroom\/awards-and-recognitions\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">Awards<\/h3>\n<p>Check out our latest awards and recognition<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start nomedia ultra chevron-only  \" href=\"\/en-sg\/blog\" target=\"\" rel=\"\" ><div class=\"card-body\"><h3 class=\"h5\">Insights and articles<\/h3>\n<p>Explore expert views on the future of AI-Powered Experience orchestration<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; lb_on=&#8221;yes&#8221; modal_header=&#8221;gen-logo&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;subscribe&#8221; lb_id=&#8221;subscribe&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Receive our latest press releases<\/h2>\n<p style=\"text-align: center;\">Subscribe to receive news alerts from Genesys<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\".thank-you\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701U0000000UtZlIAK\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/15208\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"en-sg\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/15208\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"15208\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Work Email\" placeholder=\"Work Email\">\n        <label for=\"fe192\">Work Email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"First Name\">\n        <label for=\"fe190\">First Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Last Name\">\n        <label for=\"fe191\">Last Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telephone\">\n        <label for=\"fe215\">Telephone<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Principal<\/option><option value=\"Engineer \/ Architect\">Engineer \/ Architect<\/option><option value=\"Consultant\">Consultant<\/option><option value=\"Analyst\">Analyst<\/option><option value=\"Partner\">Partner<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">Job Level<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Claims<\/option><option value=\"Collections\">Collections<\/option><option value=\"Contact Center Management\">Contact Center Management<\/option><option value=\"Customer Experience\">Customer Experience<\/option><option value=\"Customer Service\">Customer Service<\/option><option value=\"Ecommerce\/Digital Channels\">Ecommerce\/Digital Channels<\/option><option value=\"Finance\">Finance<\/option><option value=\"Human Resources\">Human Resources<\/option><option value=\"Influencer\">Influencer<\/option><option value=\"Information Technology\">Information Technology<\/option><option value=\"IT Architecture\">IT Architecture<\/option><option value=\"IT Infrastructure\">IT Infrastructure<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Operations \/ Process Management<\/option><option value=\"Production Management\">Production Management<\/option><option value=\"Purchasing\">Purchasing<\/option><option value=\"Sales\">Sales<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">Job Function<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Company Name\">\n        <label for=\"fe193\">Company Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">State\/Province<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"City\">\n        <label for=\"fe226\">City<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Job Title\">\n        <label for=\"fe220\">Job Title<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banking<\/option><option value=\"Business Services\">Business Services<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">Entertainment<\/option><option value=\"Government\">Government<\/option><option value=\"Insurance\">Insurance<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Technology<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">Other<\/option>\n        <\/select>\n        <label for=\"fe221\">Industry<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Just researching<\/option><option value=\"Gathering business requirements\">Gathering business requirements<\/option><option value=\"Comparing solutions\">Comparing solutions<\/option><option value=\"Ready for a conversation\">Ready for a conversation<\/option>\n        <\/select>\n        <label for=\"fe222\">Level of Interest<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21-50<\/option><option value=\"51-100\">51-100<\/option><option value=\"101-300\">101-300<\/option><option value=\"301-500\">301-500<\/option><option value=\"501-1000\">501-1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No Contact Centre<\/option><option value=\"Don't Know\">Don't Know<\/option>\n        <\/select>\n        <label for=\"fe225\">Number of Agent Seats<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Yes. Keep me informed via email or telephone regarding Genesys information.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">I would like someone to reach out to me<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Subscribe\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Subscribe\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_column_text css=&#8221;&#8221; el_class=&#8221;thank-you&#8221;]<\/p>\n<p class=\"h4\">Your subscription has been confirmed!<\/p>\n<p>Please add genesys@email.genesys.com to your safe sender list.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;] Newsroom The latest news and insights from Genesys [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Genesys in the news [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;pt-0&#8243;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Media resources [\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_class=&#8221;py-2&#8243;][vc_row el_class=&#8221;forced-modern&#8221;][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;] Discover Genesys [\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; lb_on=&#8221;yes&#8221; modal_header=&#8221;gen-logo&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;subscribe&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11876,"parent":16118,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-15208","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/15208","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/comments?post=15208"}],"version-history":[{"count":17,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/15208\/revisions"}],"predecessor-version":[{"id":615692,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/15208\/revisions\/615692"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/pages\/16118"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/media\/11876"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/media?parent=15208"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}