{"id":652928,"date":"2026-11-05T14:45:49","date_gmt":"2026-11-05T22:45:49","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=652928"},"modified":"2026-11-05T14:47:14","modified_gmt":"2026-11-05T22:47:14","slug":"khob-khun-bangkok","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/khob-khun-bangkok","title":{"rendered":"Khob Khun from Genesys"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section sec_modern_width=&#8221;enable&#8221; par_bg=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; full_width=&#8221;stretch_row_content&#8221; full_height=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_id=&#8221;form&#8221; css=&#8221;.vc_custom_1793914241626{background-image: url(https:\/\/www.genesys.com\/media\/lamaya-genesys-thread-left-bright-cropped.jpg?id=652927) !important;}&#8221;][vc_row][vc_column background_color=&#8221;bgc-glass&#8221; width=&#8221;1\/2&#8243;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Khob Khun from Genesys<\/h1>\n<h4>Celebrating 2026, Connecting for 2027<\/h4>\n<p>2026 was a big year, and a lot of it was thanks to you. Join us high above Sukhumvit for an evening of drinks, good food, live music, a light show, and a little friendly competition. Come as you are, unwind, and celebrate the year with us. This one\u2019s all about you.<\/p>\n<h5>02 December 2026 | Lamaya Bangkok<\/h5>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_advanced gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n         <input type=\"email\" data-cs-encrypt class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"701Ht000001ecTrIAI\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/652928?thankyou=652928&page_type=events\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/652928\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"events\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"en-sg\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/652928\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"652928\">\n    <div class=\"form-row row-email el_field form-floating\">\n         <input type=\"email\" data-cs-encrypt class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Work Email\" placeholder=\"Work Email\">\n        <label for=\"fe192\">Work Email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n         <input type=\"text\" data-cs-encrypt class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"First Name\">\n        <label for=\"fe190\">First Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n         <input type=\"text\" data-cs-encrypt class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Last Name\">\n        <label for=\"fe191\">Last Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n         <input type=\"tel\" data-cs-encrypt class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telephone\">\n        <label for=\"fe215\">Telephone<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select data-cs-encrypt  class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Principal<\/option><option value=\"Engineer \/ Architect\">Engineer \/ Architect<\/option><option value=\"Consultant\">Consultant<\/option><option value=\"Analyst\">Analyst<\/option><option value=\"Partner\">Partner<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">Job Level<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select data-cs-encrypt  class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Claims<\/option><option value=\"Collections\">Collections<\/option><option value=\"Contact Center Management\">Contact Center Management<\/option><option value=\"Customer Experience\">Customer Experience<\/option><option value=\"Customer Service\">Customer Service<\/option><option value=\"Ecommerce\/Digital Channels\">Ecommerce\/Digital Channels<\/option><option value=\"Finance\">Finance<\/option><option value=\"Human Resources\">Human Resources<\/option><option value=\"Influencer\">Influencer<\/option><option value=\"Information Technology\">Information Technology<\/option><option value=\"IT Architecture\">IT Architecture<\/option><option value=\"IT Infrastructure\">IT Infrastructure<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Operations \/ Process Management<\/option><option value=\"Production Management\">Production Management<\/option><option value=\"Purchasing\">Purchasing<\/option><option value=\"Sales\">Sales<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">Job Function<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n         <input type=\"text\" data-cs-encrypt class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Company Name\">\n        <label for=\"fe193\">Company Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n         <input type=\"text\" data-cs-encrypt class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Job Title\">\n        <label for=\"fe220\">Job Title<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Yes. Keep me informed via email or telephone regarding Genesys information.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Register Now\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Register Now\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<div style=\"background: #f3efe8; border-radius: 20px; padding: 14px 18px; width: 100%; box-sizing: border-box;\">\n<p style=\"margin: 0 0 12px 0; font-size: 14px; line-height: 1.5; color: #0b163f;\"><strong>Join Trivia Night: <\/strong><\/p>\n<p style=\"margin: 0 0 12px 0; font-size: 14px; line-height: 1.5; color: #0b163f;\">Got a competitive streak? Once you\u2019ve registered for the event, team up with 1 to 3 colleagues from your company who work with Genesys day to day, and register for Trivia Night. The top 3 teams win premium prizes. Only 10 team slots are available, first come, first served.<\/p>\n<p><a style=\"display: inline-flex; align-items: center; justify-content: center; height: 44px; padding: 0 24px; margin: 0; background: #ff4f1f; color: #ffffff !important; font-size: 15px; font-weight: 600; line-height: 1; text-decoration: none; border-radius: 12px; box-sizing: border-box;\" href=\"YOUR_MICROSOFT_FORMS_LINK\" target=\"_blank\" rel=\"noopener noreferrer\">Register Your Trivia Team<\/a><\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h4>Here\u2019s to the Year We Built Together<\/h4>\n<p dir=\"ltr\">Behind every great customer experience is a team that made it happen. This year, you launched, improved, and delivered experiences your customers could feel, and we\u2019re proud to have been part of it.<\/p>\n<p dir=\"ltr\">Khob Khun from Genesys is our way of saying thank you. One evening, high above Sukhumvit, to celebrate the year\u2019s wins, catch up with familiar faces, and meet peers who do the same work you do.<\/p>\n<p dir=\"ltr\"><strong>Come for the drinks and the view. Stay for the people.<\/strong><\/p>\n<p dir=\"ltr\">Spots are limited. Register today and celebrate 2026 with us.<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"h4 mb-0 font-weight-bold\">Why Attend:<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<p dir=\"ltr\"><strong>Celebrate your 2026 wins<\/strong> with the people who helped make them happen.<\/p>\n<p dir=\"ltr\"><strong>Connect with peers<\/strong> across industries who work with Genesys every day.<\/p>\n<p dir=\"ltr\"><strong>Put your knowledge to the test<\/strong> at Trivia Night, with premium prizes for the top 3 teams.<\/p>\n<p dir=\"ltr\"><strong>Unwind above the city<\/strong> with drinks, live music, and a light show.<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; m_background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row][vc_column][vc_row_inner r_gutter_size=&#8221;gutter-large&#8221; equal_height=&#8221;yes&#8221; gap=&#8221;10&#8243;][vc_column_inner]<div class=\"component-agenda agenda-tabs heading-h3\"><div class=\"agenda-title-group-container\"><h3 class=\"agenda-group-title title text-center\">Khob Khun from Genesys Agenda<\/h3><\/div><div class=\"agenda-dates\" data-opened=\"0\"><div class=\"agenda-date-container  has-agenda-date\" data-date=\"2026-12-02\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">Wednesday, 02 December 2026<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title has-content\" data-time=\"1793984400\" data-start-time=\"05:00 PM\" data-end-time=\"06:00 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:00 PM &ndash; 06:00 PM<\/p><h3 class=\"agenda-title title\">Arrival, Registration and Networking<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Check in, grab a drink, and take in the view high above Sukhumvit. Snap a photo at the photo booth and catch up with familiar faces before the program begins.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1793988000\" data-start-time=\"06:00 PM\" data-end-time=\"06:05 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:00 PM &ndash; 06:05 PM<\/p><h3 class=\"agenda-title title\">Welcome to Khob Khun from Genesys<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>A warm welcome from the Genesys team to kick off an evening dedicated to you, our customers.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1793988300\" data-start-time=\"06:05 PM\" data-end-time=\"06:20 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:05 PM &ndash; 06:20 PM<\/p><h3 class=\"agenda-title title\">Looking Back on 2026, Looking Ahead to 2027<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>A look at the wins we\u2019ve achieved together this year, and a few words on what\u2019s ahead as we head into 2027.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1793989200\" data-start-time=\"06:20 PM\" data-end-time=\"07:00 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:20 PM &ndash; 07:00 PM<\/p><h3 class=\"agenda-title title\">Dinner, Drinks and Networking<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Enjoy dinner and drinks while you connect with peers who work with Genesys every day.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1793991600\" data-start-time=\"07:00 PM\" data-end-time=\"08:00 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">07:00 PM &ndash; 08:00 PM<\/p><h3 class=\"agenda-title title\">Trivia Game Night<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Registered teams take the stage with their team cheers, then go head to head across 8 general knowledge topics. Not playing? Cheer them on from the crowd. The top 3 teams win premium prizes.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1793995200\" data-start-time=\"08:00 PM\" data-end-time=\"09:00 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">08:00 PM &ndash; 09:00 PM<\/p><h3 class=\"agenda-title title\">Music and Light Show<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Close the night with live music and Lamaya\u2019s signature light show, plus a few more drinks with good company.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Meet Our Speakers<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/mao-gen-foo.jpeg\" alt=\"Mao Gen Foo\" ><\/div><div class=\"details\"><p class=\"name h5\">Mao Gen Foo<\/p><p class=\"info\">VP Sales Asia, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Kulachart-Ngernpermpoon-1600.png\" alt=\"Kulachart Ngernpermpoon\" ><\/div><div class=\"details\"><p class=\"name h5\">Kulachart Ngernpermpoon<\/p><p class=\"info\">Country Manager, Philippines, Thailand, and Indo China, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Jeff-Wise.jpg\" alt=\"Jeff Wise\" ><\/div><div class=\"details\"><p class=\"name h5\">Jeff Wise<\/p><p class=\"info\">VP Product Management, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Goldlust-e1753370016170.jpg\" alt=\"Josh Goldlust\" ><\/div><div class=\"details\"><p class=\"name h5\">Josh Goldlust<\/p><p class=\"info\">VP of Product Management Agent Experiences &amp; Channels, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/partitan.jpeg\" alt=\"Partitan Rungkrae\" ><\/div><div class=\"details\"><p class=\"name h5\">Partitan Rungkrae<\/p><p class=\"info\">Principal Solution Consultant, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/b9e0f573-4cd0-409c-b11b-d945fa4c1cd3.jpg\" alt=\"Krissada Kiatumsom\" ><\/div><div class=\"details\"><p class=\"name h5\">Krissada Kiatumsom<\/p><p class=\"info\">Senior Solution Consultant, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/marc-sassoon-webinar-image_250sm.jpg\" alt=\"Marc Sassoon\" ><\/div><div class=\"details\"><p class=\"name h5\">Marc Sassoon<\/p><p class=\"info\">Principal Solution Architect Digital and AI, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/tarek.jpg\" alt=\"Tarek Elachkar\" ><\/div><div class=\"details\"><p class=\"name h5\">Tarek Elachkar<\/p><p class=\"info\">Lead Solution Architect, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Prerna-Pant-200x200-2.png\" alt=\"Prerna Pant\" ><\/div><div class=\"details\"><p class=\"name h5\">Prerna Pant<\/p><p class=\"info\">Director, Business Value, Genesys<\/p><\/div><\/div><div class=\"bio\"><p><\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/louis-teoh.png\" alt=\"Louis Teoh\" ><\/div><div class=\"details\"><p class=\"name h5\">Louis Teoh<\/p><p class=\"info\">Commercial Operations, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/hilda-dimasi.jpeg\" alt=\"Hilda Dimasi\" ><\/div><div class=\"details\"><p class=\"name h5\">Hilda Dimasi<\/p><p class=\"info\">Customer Success Management Director, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Jarryd-scaled-2.png\" alt=\"Jarryd Tuyau\" ><\/div><div class=\"details\"><p class=\"name h5\">Jarryd Tuyau<\/p><p class=\"info\">AI Lead Architect, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/rodrigo-romao.jpeg\" alt=\"Rodrigo Romao\" ><\/div><div class=\"details\"><p class=\"name h5\">Rodrigo Romao<\/p><p class=\"info\">Orchestrator Education Team Lead, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Catrina-Duff.jpg\" alt=\"Catrina Duff\" ><\/div><div class=\"details\"><p class=\"name h5\">Catrina Duff<\/p><p class=\"info\">PS WEM Business &amp; Strategy Director, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/rachana-singh-1.jpeg\" alt=\"Rachana Singh\" ><\/div><div class=\"details\"><p class=\"name h5\">Rachana Singh<\/p><p class=\"info\">Customer Advocacy Director, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/petra-mueller.jpeg\" alt=\"Petra Mueller\" ><\/div><div class=\"details\"><p class=\"name h5\">Petra Mueller<\/p><p class=\"info\">Education Services Engagement Director, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/mohit-sagar.jpeg\" alt=\"Mohit Sagar\" ><\/div><div class=\"details\"><p class=\"name h5\">Mohit Sagar<\/p><p class=\"info\">CEO &amp; Editor-in-Chief at CIO NETWORK<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/baramee-prudential.jpeg\" alt=\"Baramee Kunnika\" ><\/div><div class=\"details\"><p class=\"name h5\">Baramee Kunnika<\/p><p class=\"info\">Head of Technology, Prudential Life Assurance<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/napoldej-ais.jpeg\" alt=\"Napoldej Kitchanpaiboon\" ><\/div><div class=\"details\"><p class=\"name h5\">Napoldej Kitchanpaiboon<\/p><p class=\"info\">Managing Director, Advance Contact Center<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Tula-TISCO.jpeg\" alt=\"Tula Rodsalub\" ><\/div><div class=\"details\"><p class=\"name h5\">Tula Rodsalub<\/p><p class=\"info\">Head of Digital Banking and Business Innovation, TISCO Bank Public Company Limited<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/kraissit-tokio.jpeg\" alt=\"Kraisit Vittinanon\" ><\/div><div class=\"details\"><p class=\"name h5\">Kraisit Vittinanon<\/p><p class=\"info\">Senior Vice President of Information Technology, Tokio Marine Safety Insurance<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][vc_column width=&#8221;1\/3&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 style=\"text-align: center;\">Venue<\/h1>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row gap=&#8221;10&#8243; full_height=&#8221;yes&#8221; equal_height=&#8221;yes&#8221;][vc_column c_scrollable=&#8221;yes&#8221; v_align=&#8221;middle&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<div style=\"background: #f8f6f3; border-radius: 20px; padding: 48px 44px; max-width: 1320px; margin: 0 auto; box-sizing: border-box;\">\n<div style=\"display: flex; flex-wrap: wrap; gap: 32px; align-items: stretch;\">\n<div style=\"flex: 1 1 420px; min-width: 260px;\"><img decoding=\"async\" style=\"width: 100%; height: 100%; min-height: 420px; object-fit: cover; border-radius: 20px; display: block; margin: 0;\" src=\"https:\/\/www.genesys.com\/media\/lamaya.png\" alt=\"Lamaya Bangkok rooftop bar and seating area\" \/><\/div>\n<div style=\"flex: 1 1 420px; min-width: 260px; display: flex; flex-direction: column; gap: 16px;\">\n<p><iframe style=\"flex: 1; width: 100%; min-height: 320px; border: 0; border-radius: 20px; display: block;\" title=\"Map to Lamaya Bangkok\" src=\"https:\/\/www.google.com\/maps?q=Lamaya+Bangkok&amp;ll=13.7250009,100.5674916&amp;z=17&amp;output=embed\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<div style=\"background: #ffffff; border-radius: 20px; padding: 18px 20px; color: #0b163f; font-size: 14px; line-height: 1.5; box-sizing: border-box;\">\n<p style=\"margin: 0 0 6px 0; font-size: 16px; font-weight: bold; color: #0b163f;\">Lamaya Bangkok<\/p>\n<p style=\"margin: 0 0 6px 0; font-size: 14px; color: #0b163f;\">Floor 30, Staybridge Suites Bangkok Sukhumvit, 8 Sukhumvit 24 Alley, Khlong Tan, Khlong Toei, Bangkok 10110<\/p>\n<p style=\"margin: 0 0 12px 0; font-size: 14px; color: #0b163f;\">A short walk from BTS Phrom Phong.<\/p>\n<p><a style=\"display: inline-flex; align-items: center; justify-content: center; height: 44px; padding: 0 24px; margin: 0; background: #ff4f1f; color: #ffffff !important; font-size: 15px; font-weight: 600; line-height: 1; text-decoration: none; border-radius: 12px; box-sizing: border-box;\" href=\"https:\/\/www.google.com\/maps\/place\/Lamaya+Bangkok\/@13.7250804,100.5673147,17z\/data=!4m6!3m5!1s0x30e29f174d700adb:0x1d94f7cd0d988e!8m2!3d13.7250009!4d100.5674916!16s%2Fg%2F11y86s65lv\" target=\"_blank\" rel=\"noopener noreferrer\">Get Directions<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<div style=\"max-width: 1200px; margin: 0 auto; padding: 40px 24px 28px; text-align: center;\">\n<h2 style=\"margin: 0; font-size: 64px; line-height: 1.1; color: #0b163f; font-weight: 500;\">Sponsors<\/h2>\n<p style=\"margin: 20px 0 0; font-size: 18px; line-height: 1.5; color: #0b163f;\">Proudly supported by our event and ecosystem partners.<\/p>\n<\/div>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<div style=\"max-width: 1200px; margin: 0 auto 28px; padding: 0 24px; text-align: center;\">\n<div style=\"background: #f7f3ee; border-radius: 24px; padding: 38px 24px 42px;\">\n<div style=\"font-size: 32px; line-height: 1.2; color: #0b163f; font-weight: 500;\">Event Partner<\/div>\n<div style=\"width: 52px; height: 4px; background: #ff451a; margin: 16px auto 28px; border-radius: 999px;\"><\/div>\n<p><a style=\"display: inline-block; text-decoration: none;\" href=\"https:\/\/aws.amazon.com\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n<img decoding=\"async\" style=\"width: 100%; max-width: 260px; height: 120px; object-fit: contain; display: block; margin: 0 auto;\" src=\"https:\/\/www.genesys.com\/media\/aws-final-2.png\" alt=\"AWS\" \/><br \/>\n<\/a><\/p>\n<\/div>\n<\/div>\n<div style=\"max-width: 1200px; margin: 0 auto 28px; padding: 0 24px; text-align: center;\">\n<div style=\"background: #f7f3ee; border-radius: 24px; padding: 38px 24px 42px;\">\n<div style=\"font-size: 32px; line-height: 1.2; color: #0b163f; font-weight: 500;\">Gold Partner<\/div>\n<div style=\"width: 52px; height: 4px; background: #ff451a; margin: 16px auto 28px; border-radius: 999px;\"><\/div>\n<p><a style=\"display: inline-block; text-decoration: none;\" href=\"https:\/\/services.global.ntt\/en-us\/about-us\/our-partners\/genesys\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n<img decoding=\"async\" style=\"width: 100%; max-width: 260px; height: 120px; object-fit: contain; display: block; margin: 0 auto;\" src=\"https:\/\/www.genesys.com\/media\/GlobalLogo_NTTDATA_FutureBlue_RGB-1.png\" alt=\"NTT Data TH\" \/><br \/>\n<\/a><\/p>\n<\/div>\n<\/div>\n<div style=\"max-width: 1200px; margin: 0 auto; padding: 0 24px 60px; text-align: center;\">\n<div style=\"background: #f7f3ee; border-radius: 24px; padding: 38px 24px 42px;\">\n<div style=\"font-size: 32px; line-height: 1.2; color: #0b163f; font-weight: 500;\">Supporting Partners<\/div>\n<div style=\"display: flex; justify-content: center; align-items: center; flex-wrap: wrap; gap: 32px;\"><a style=\"display: inline-block; text-decoration: none;\" href=\"https:\/\/interactcx.com\/connectlingua\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n<img decoding=\"async\" style=\"width: 100%; max-width: 220px; height: 110px; object-fit: contain; display: block; margin: 0 auto;\" src=\"https:\/\/www.genesys.com\/media\/interact-cx-logo.png\" alt=\"Interact CX\" \/><br \/>\n<\/a><br \/>\n<a style=\"display: inline-block; text-decoration: none;\" href=\"https:\/\/www.scmc.co.th\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n<img decoding=\"async\" style=\"width: 100%; max-width: 220px; height: 110px; object-fit: contain; display: block; margin: 0 auto;\" src=\"https:\/\/www.genesys.com\/media\/S-C-M-GROUP-Logo.png\" alt=\"SCMC\" \/><br \/>\n<\/a><br \/>\n<a style=\"display: inline-block; text-decoration: none;\" href=\"https:\/\/www.terrabit.co.th\/\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n<img decoding=\"async\" style=\"width: 100%; max-width: 220px; height: 110px; object-fit: contain; display: block; margin: 0 auto;\" src=\"https:\/\/www.genesys.com\/media\/Sponsor-Logo-1600x600_terrabit.png\" alt=\"Terrabit\" \/> <\/a><br \/>\n<a style=\"display: inline-block; text-decoration: none;\" href=\"https:\/\/trueengage.com\/genesys-cloud\" target=\"_blank\" rel=\"noopener noreferrer\"><br \/>\n<img decoding=\"async\" style=\"width: 100%; max-width: 220px; height: 110px; object-fit: contain; display: block; margin: 0 auto;\" src=\"https:\/\/www.genesys.com\/media\/Logo_Website_TrueEngage.png\" alt=\"True Engage\" \/> <\/a><\/div>\n<\/div>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column v_align=&#8221;middle&#8221; width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Frequently Asked Questions<\/h3>\n<p>Have questions about the event? Find quick answers below. For anything else, please reach out to <strong data-start=\"150\" data-end=\"179\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"152\" data-end=\"177\">AsiaMarketing@genesys.com<\/a><\/strong>.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<div style=\"max-width: 900px; margin: 0 auto; color: #0b163f; font-size: 16px; line-height: 1.6;\">\n<p style=\"margin: 0 0 20px 0;\"><strong>Who should attend Khob Khun from Genesys?<\/strong><br \/>\nKhob Khun from Genesys is our thank-you event for Genesys customers. It&#8217;s open to customers across all levels, from leaders and executives to the practitioners and teams who work with Genesys every day.<\/p>\n<p style=\"margin: 0 0 20px 0;\"><strong>Is there a cost to attend?<\/strong><br \/>\nNo, the event is complimentary. It&#8217;s our way of saying thank you.<\/p>\n<p style=\"margin: 0 0 20px 0;\"><strong>When and where will the event take place?<\/strong><br \/>\nKhob Khun from Genesys will be held at Lamaya Bangkok, Floor 30, Staybridge Suites Bangkok Sukhumvit, on Wednesday, 2 December 2026, from 6:00 PM to 9:00 PM.<\/p>\n<p style=\"margin: 0 0 20px 0;\"><strong>How do I get to the venue?<\/strong><br \/>\nLamaya Bangkok is a short walk from BTS Phrom Phong. Use the Get Directions button in the Venue section for the map.<\/p>\n<p style=\"margin: 0 0 20px 0;\"><strong>What is the dress code?<\/strong><br \/>\nSmart casual.<\/p>\n<p style=\"margin: 0 0 20px 0;\"><strong>Can my colleagues join?<\/strong><br \/>\nYes. Each guest needs to register individually through the registration form on this page.<\/p>\n<p style=\"margin: 0 0 20px 0;\"><strong>What is Trivia Night?<\/strong><br \/>\nTrivia Night is a friendly general knowledge competition during the event. Teams of 2 to 4 players from the same company compete across 8 topics, and the top 3 teams win premium prizes.<\/p>\n<p style=\"margin: 0 0 20px 0;\"><strong>How do I join Trivia Night?<\/strong><br \/>\nRegister for the event first, then register your team through the Trivia Night form. One registration per team. All players must be registered for the event and work with Genesys in their role. Slots are limited to 10 teams, first come, first served, and you&#8217;ll receive a separate email to confirm your slot. Link to register: <a href=\"https:\/\/forms.cloud.microsoft\/r\/rU1qtBCdeE\">Trivia Game Night<\/a><\/p>\n<p style=\"margin: 0 0 20px 0;\"><strong>Do I have to join Trivia Night?<\/strong><br \/>\nNot at all. Joining is optional, and everyone is welcome to watch and cheer the teams on.<\/p>\n<p style=\"margin: 0;\"><strong>I still have a question. Who can I contact?<\/strong><br \/>\nFor any other questions or support related to registration, please contact <a style=\"color: #0b163f; font-weight: bold; text-decoration: underline;\" href=\"mailto:AsiaMarketing@genesys.com\">AsiaMarketing@genesys.com<\/a>.<\/p>\n<\/div>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section sec_modern_width=&#8221;enable&#8221; par_bg=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; full_width=&#8221;stretch_row_content&#8221; full_height=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_id=&#8221;form&#8221; css=&#8221;.vc_custom_1793914241626{background-image: url(https:\/\/www.genesys.com\/media\/lamaya-genesys-thread-left-bright-cropped.jpg?id=652927) !important;}&#8221;][vc_row][vc_column background_color=&#8221;bgc-glass&#8221; width=&#8221;1\/2&#8243;][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;] Khob Khun from Genesys Celebrating 2026, Connecting for 2027 2026 was a big year, and a lot of it was thanks to you. Join us high above Sukhumvit for an evening of drinks, good food, live music, a light show, and [&hellip;]<\/p>\n","protected":false},"author":1158,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[17548],"tax_buying_job":[],"tax_buyer_persona":[16887,16919],"tax_sector":[16931,16966,16986,17015,17025,17050],"tax_segment":[17079],"class_list":["post-652928","events","type-events","status-publish","hentry","event_type-genesys-events","tax_products_programs-genesys-cloud-cx-en-sg","tax_buyer_persona-business-en-sg","tax_buyer_persona-technical-en-sg","tax_sector-financial-en-sg","tax_sector-healthcare-en-sg","tax_sector-industrial-en-sg","tax_sector-public-en-sg","tax_sector-retail-en-sg","tax_sector-technology-en-sg","tax_segment-enterprise-en-sg"],"acf":{"event_type":"xperience","event_start_date":"12\/02\/2026","event_location":"Bangkok, Thailand","event_venue_name":"Lamaya Bangkok","country":"Thailand","venue_map":{"address":"Lamaya Bangkok, Staybridge Suites Bangkok Sukhumvit, Sukhumvit 24 Alley, Khlong Tan, Khlong Toei, Bangkok, Thailand","lat":13.7250009,"lng":100.5674916,"zoom":14,"place_id":"ChIJ2wpwTRef4jARjpgNzfeUHQA","name":"Lamaya Bangkok","street_number":"8","street_name":"\u0e0b\u0e2d\u0e22 \u0e2a\u0e38\u0e02\u0e38\u0e21\u0e27\u0e34\u0e17 24","street_name_short":"\u0e0b.\u0e2a\u0e38\u0e02\u0e38\u0e21\u0e27\u0e34\u0e17 24","state":"\u0e01\u0e23\u0e38\u0e07\u0e40\u0e17\u0e1e\u0e21\u0e2b\u0e32\u0e19\u0e04\u0e23","post_code":"10110","country":"Thailand","country_short":"TH"},"hide_navigation":"mini","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"disable_chat":true,"event_header_title":"CX Tour","event_description_title":"CX Done Right: Orchestrating Every Moment","event_description":"In the experience economy, leading means never standing still. Like elite athletes and teams, the most successful businesses never plateau. Leaders don\u2019t settle \u2014 they look for every edge to outperform the competition.<br \/>\r\n<br \/>\r\nJoin CX Tour Bangkok, the event series for customer experience (CX) leaders looking to harness the power of artificial intelligence (AI) and automation to drive real business outcomes, whilst creating effortless, efficient and personalized experiences.<br \/>\r\n<br \/>\r\n","form_button":"Register now","is_external_registration":[],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"text","af_width":false,"af_label":"Do you have any Special Dietary Requirement?","af_lid":"DietaryRequirement","af_lname":"DietaryRequirement","af_id":"fe460","af_name":"reusableField01Label","af_required":"not-required","af_opt_design":"stacked","af_value":"","select_option":false},{"af_type":"select","af_width":"form-5","af_label":"Choose your Session","af_lid":"SessionSelector","af_lname":"SessionSelector","af_id":"fe460","af_name":"reusableField02Label","af_required":"required","af_opt_design":"stacked","af_value":"","select_option":[{"so_label":"Orchestrator's Session (AM & PM Sessions)","so_value":"9 AM to 5PM"},{"so_label":"Keynotes (PM Session)","so_value":"12PM to 5PM"}]}]},"cust_form_id":"","form_cid":"701Ht000001CUCgIAO","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"<p data-start=\"227\" data-end=\"278\">Thank you for registering for <strong data-start=\"257\" data-end=\"275\">CX Tour Bangkok<\/strong>.<\/p>\n<p data-start=\"280\" data-end=\"413\"><strong>Please note:<\/strong> your registration is <strong data-start=\"314\" data-end=\"335\">not yet confirmed<\/strong>. You will receive a separate confirmation email once it has been processed.<\/p>\n<p data-start=\"632\" data-end=\"717\">If you have any questions, please reach out to us at <strong data-start=\"685\" data-end=\"714\"><a class=\"decorated-link cursor-pointer\" rel=\"noopener\" data-start=\"687\" data-end=\"712\">AsiaMarketing@genesys.com<\/a><\/strong><\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":586633,"content_video":""},"text_content":{"sub_title_h4":"Deliver Automation that Feels Human","text_content":"<p>Doing CX right isn\u2019t about choosing between automation or human service. It\u2019s about understanding what the customer needs in the moment \u2014 and orchestrating the right response across people, systems and journeys in real time.<\/p>\n<p data-start=\"317\" data-end=\"530\">When AI connects intent, context and history, decisions happen as experiences unfold. Interactions deliver the right balance of speed and empathy. Organizations move from managing volume to orchestrating outcomes.<\/p>\n<p data-start=\"532\" data-end=\"607\"><strong>And when that shift happens, loyalty and efficiency compound \u2014 not compete.<\/strong><\/p>\n<p data-start=\"609\" data-end=\"662\" data-is-last-node=\"\" data-is-only-node=\"\">CX Tour Bangkok 2026 is where this transformation unfolds\u2014save your seat today<\/p>\n","cta_text":"CX Tour Bangkok","cta_url":""},"disable_speaker_section":false,"disable_agenda_section":false,"event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"15\/06\/2026","agenda_tab_label":"Orchestrator's Session","agenda_details":[{"agenda_title":"Arrival, Coffee, Bites & Networking","agenda_start_time":"08:30:00","agenda_end_time":"09:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Welcome to CX Tour Bangkok: Deliver the Next Level of Experience","agenda_start_time":"09:30:00","agenda_end_time":"09:40:00","agenda_single_description":"<p><em><strong>Mao Gen Foo, Vice President \u2013 Asia, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"The State of Customer Experience","agenda_start_time":"09:40:00","agenda_end_time":"10:00:00","agenda_single_description":"<p>Prerna Pant, Director of Global Innovation \u2013 APAC at Genesys, will share key insights from the State of CX in Asia. She will explore how businesses can leverage AI, cloud, and omnichannel innovation to meet rising customer expectations and create seamless, empathetic experiences that drive loyalty and growth.<\/p>\n<p><em><strong>Prerna Pant, Director, Global Innovation \u2013 APAC, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"The Experience Economy Revolution","agenda_start_time":"10:00:00","agenda_end_time":"10:30:00","agenda_single_description":"<p>AI is changing the relationships organisations build with their customers and employees, creating an unprecedented opportunity in the experience economy. The next era of customer experience won\u2019t be shaped by automation alone, but by autonomy. Antoine demystifies the promise of agentic AI and clarifies what true technological agency means as organisations prepare for Level 5 of Experience Orchestration.<\/p>\n<p><em><strong>Antoine Ducarme, Vice President, Solutions Consulting \u2013 APAC, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Embracing the Agentic Era: Innovations and Future Directions in Genesys Cloud","agenda_start_time":"10:30:00","agenda_end_time":"11:00:00","agenda_single_description":"<p>What\u2019s new for Genesys Cloud? Hear the latest updates and roadmap for Genesys Cloud.<\/p>\n<p><em><strong>Jarryd Tuyau, AI Lead \u2013 APAC, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Morning tea & Networking","agenda_start_time":"11:00:00","agenda_end_time":"11:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Elevating CX in Financial Services: Harnessing AI for Secure, Personalised, and Compliant Engagements","agenda_start_time":"11:30:00","agenda_end_time":"11:50:00","agenda_single_description":"<p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 1rem; caret-color: #0d1630; color: #0d1630; font-family: Roboto, -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; letter-spacing: -0.16px;\">Discover how financial institutions can elevate customer experience with AI-powered platforms that deliver secure, compliant, and personalised engagement. This session highlights how modern CCaaS solutions drive efficiency, empower agents, and enable seamless digital and voice interactions\u2014helping financial services organisations stay competitive and future-ready.<\/p>\n<p style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; caret-color: #0d1630; color: #0d1630; font-family: Roboto, -apple-system, system-ui, BlinkMacSystemFont, 'Segoe UI', Roboto, 'Helvetica Neue', Arial, sans-serif; letter-spacing: -0.16px;\"><em style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-weight: bold;\">David Porter, VP\/Managing Director, Global Banking Industry, Genesys<\/span><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"AI in ASEAN: Impact, Challenges, and Opportunities with AWS & ServiceNow","agenda_start_time":"11:50:00","agenda_end_time":"12:10:00","agenda_single_description":"<div class=\"ewa-rteLine\">\n<p class=\"ewa-rteLine\">AI is reshaping the way enterprises across ASEAN operate and compete. In this keynote, leaders from AWS and ServiceNow will join Genesys and showcase real-world examples of AI adoption that have delivered tangible benefits, from streamlining operations to enriching customer experiences. We shall examine the principal challenges organisations in ASEAN encounter when implementing AI, from integration complexities to workforce readiness, and how together with Genesys, AWS and ServiceNow support them through resilient infrastructure and skills development initiatives. The session will further address ethical AI, data privacy, and security, whilst providing a forward-looking perspective on the evolving role of generative AI in driving innovation across the region.<\/p>\n<p><em><strong>Ashok Sankaran, Director Partner &amp; Alliances \u2013 APAC, Genesys<\/strong><\/em><\/p>\n<p class=\"yITMyFbRrVvopoKFAxTSFHBLAiZrwefcItWAxoI inline t-24 v-align-middle break-words\"><em><strong>Manusnan Harinsuit, Senior Solutions Architect, AWS<\/strong><\/em><\/p>\n<p><em><strong>Varit Ovadhana, Country Manager, Thailand, ServiceNow<\/strong><\/em><\/p>\n<\/div>\n","agenda_session_speakers":false},{"agenda_title":"Customer Panel: Leading the Future of CX","agenda_start_time":"12:10:00","agenda_end_time":"12:30:00","agenda_single_description":"<p>Don\u2019t miss this engaging panel discussion with CX leaders at the forefront of business and technology innovation. These industry experts will explore how they are leading transformative change, sharing key strategies for success in a fast-paced business environment. The panellists will share what it takes to innovate experiences in today\u2019s rapidly evolving, AI-driven world.<\/p>\n<p><em><strong>Dr. Francis Goh, Global Board of Directors, CXPA<\/strong><\/em><\/p>\n<p><em><strong>Prerna Pant, Director, Global Innovation \u2013 APAC, Genesys<\/strong><\/em><\/p>\n<p><em><strong>Dr. <span class=\"outlook-search-highlight\" data-markjs=\"true\">Montree<\/span> <span class=\"outlook-search-highlight\" data-markjs=\"true\">Thirasakthana, Executive Vice President, Technology and Innovation, Thai Life Insurance Public Company Limited<\/span><\/strong><\/em><\/p>\n<p><em><strong>Sarawut Pienluprasith, Executive Vice President &#8211; Information Technology, SCB Protect<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Lunch & Networking","agenda_start_time":"12:30:00","agenda_end_time":"13:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":" Track 1 - Workshop A: From Vision to Value: HSBC's Customer Case Study","agenda_start_time":"13:30:00","agenda_end_time":"14:30:00","agenda_single_description":"<p>Discover how HSBC transformed its customer experience strategy into measurable business value with Genesys Cloud CX. In this session, you\u2019ll learn how AI-driven orchestration, predictive routing, and real-time visibility helped HSBC achieve a projected $60M in value, reduce abandonment rates by nearly half, cut handling times, and boost customer satisfaction. Join us to see how vision translates into tangible results.<\/p>\n<p><em><strong>Glendon Wong, Solution Consulting Senior Manager &#8211; Asia, Genesys<\/strong><\/em><\/p>\n<p><em><strong>Gabriel Ng, Senior Solution Consultant &#8211; Asia, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Track 1 - Workshop B: Agentic AI in Outbound: Balancing Automation and Human Touch","agenda_start_time":"14:30:00","agenda_end_time":"15:30:00","agenda_single_description":"<p class=\"ewa-rteLine\">Discover how agentic AI can transform outbound operations like collections and telesales. We\u2019ll share strategies for scaling AI-driven engagement, teaching AI with human best practices, and knowing when to hand off to humans for empathy and compliance. The session will also spotlight the\u00a0Genesys Roadmap, showing how upcoming innovations support more efficient, human-centric outbound engagement.<\/p>\n<p><em><strong>Jarryd Tuyau, AI Lead \u2013 APAC, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Track 2 - Workshop A: AI-Driven Employee Engagement","agenda_start_time":"13:30:00","agenda_end_time":"14:30:00","agenda_single_description":"<div class=\"ewa-rteLine\">\n<p class=\"ewa-rteLine\">Artificial intelligence is transforming employee engagement. Join this workshop to explore strategies that blend responsible automation with human-centric practices, fostering a thriving workplace. Learn how to support supervisors with the tools they need to lead and inspire effectively by balancing technology with empathy. Equip yourself with the knowledge and skills to elevate employee engagement and create a future-ready workforce.<\/p>\n<div class=\"ewa-rteLine\">\n<p><em><strong>Krissada Kiatumsom, Senior Solution Consultant &#8211; Thailand, Genesys<\/strong><\/em><\/p>\n<\/div>\n<\/div>\n","agenda_session_speakers":false},{"agenda_title":"Track 2 - Workshop B: Evolving with Purpose: CX Transformation Advisory & Advocacy Experience Orchestration Framework","agenda_start_time":"14:30:00","agenda_end_time":"15:30:00","agenda_single_description":"<div class=\"ewa-rteLine\">In this interactive session, you&#8217;ll discover how Genesys helps leading organizations like yours:<\/div>\n<ul>\n<li class=\"ewa-rteLine\">Align every customer and employee journey using Experience Orchestration<\/li>\n<li class=\"ewa-rteLine\">Turn insights into action with help from our CX Advisors<\/li>\n<li class=\"ewa-rteLine\">Maximise platform value through Professional Services<\/li>\n<li class=\"ewa-rteLine\">Drive continuous success with TAM-led engagement<\/li>\n<li class=\"ewa-rteLine\">Join our Advocacy Program to spotlight your achievements<\/li>\n<\/ul>\n<p><em><strong>Christopher Chua, Senior Services Engagement Director \u2013 Asia, Genesys<\/strong><\/em><\/p>\n<p><em><strong>Rachana Singh, Customer Advocacy Director &#8211; APAC, Genesys<\/strong><\/em><\/p>\n<p><em><strong>Shanker Bharadwaj Ramaiyah, Customer Success Management, Senior Manager &#8211; Asia, Genesys<\/strong><\/em><\/p>\n<p><em><strong>Stalin Singh, Senior Technical Account Manager &#8211; Asia, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Afternoon Tea Break","agenda_start_time":"15:30:00","agenda_end_time":"16:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Demo: Experience how Genesys AI Guide transforms customer engagement with Agentic Bots","agenda_start_time":"16:00:00","agenda_end_time":"16:20:00","agenda_single_description":"<p style=\"font-weight: 400;\">The demo highlights how Agentic AI goes beyond simple automation to provide:\u200b<\/p>\n<ul style=\"font-weight: 400;\">\n<li>Dynamic Q&amp;A with reasoning and adaptation\u200b<\/li>\n<li>Proactive recommendations (e.g., \u201cWould you like to see the keynote agenda?\u201d)\u200b<\/li>\n<li>How Admin create flow using AI Guide<\/li>\n<\/ul>\n<p><em><strong>Partitan Rungkrae, Principal Solution Consultant, Asia, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Fireside Chat: Powering Thailand\u2019s AI Momentum with Bitkub","agenda_start_time":"16:20:00","agenda_end_time":"16:50:00","agenda_single_description":"<p data-start=\"161\" data-end=\"383\">Join us for an exclusive fireside chat at the CX Tour Bangkok with Sakolkorn Sakavee, Co-founder and Chairman of Bitkub Capital Group Holdings, alongside Kulachart Ngernpermpoon, Country Director Indochina &amp; Philippines of Genesys.<\/p>\n<p data-start=\"385\" data-end=\"597\">In today\u2019s experience-driven economy, momentum fuels progress. Just as elite athletes continuously push boundaries, leading organizations in Thailand are leveraging AI and automation to stay ahead of the curve.<\/p>\n<p data-start=\"599\" data-end=\"1021\">In this conversation, Sakolkorn will share his perspective on Thailand\u2019s AI transformation and its impact on the digital economy\u2014highlighting both opportunities and challenges in shaping the future of customer experience. Drawing on Bitkub\u2019s fintech innovation and digital economy expertise, this session will provide thought-provoking insights, practical guidance, and inspiration on harnessing AI for long-term growth.<\/p>\n<p><strong>Kulachart Ngernpermpoon, Country Director Indochina &amp; Philippines, Genesys<\/strong><\/p>\n<p><strong><em>Sakolkorn Sakavee, Co-founder and Chairman, Bitkub Capital Group Holdings<\/em><\/strong><\/p>\n","agenda_session_speakers":false},{"agenda_title":"That's a Wrap on CX Tour Bangkok: Closing Remarks","agenda_start_time":"16:50:00","agenda_end_time":"17:00:00","agenda_single_description":"<p><em><strong>Mao Gen Foo, Vice President &#8211; Asia, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Networking & Lucky Draw","agenda_start_time":"17:00:00","agenda_end_time":"18:00:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"disable_venue_section":false,"enable_map":true,"disable_faq_section":true,"disable_sponsor_section":false,"event_sponsor_tier":[{"sponsor_tier":"Custom","custom_tier":"Premium Partner ","event_sponsors":[{"sponsor_name":"NT DATA","sponsor_image":524569,"sponsor_url":"https:\/\/nttdata-solutions.com\/th\/"}]}],"disable_additional_content_section":true,"additional_content_template":"a1","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"event_date_format":"F j, Y","event_time_format":"g:i a","event_hashtag":"","w_tycontent":"<p dir=\"ltr\"><strong>Thank you for registering!<\/strong><\/p>\n<p dir=\"ltr\">We can\u2019t wait to celebrate with you at Khob Khun from Genesys on Wednesday, 2 December 2026, from 5:00 PM to 9:00 PM at Lamaya Bangkok, Floor 30, Staybridge Suites Bangkok Sukhumvit.<\/p>\n<p dir=\"ltr\">You\u2019ll receive a confirmation email with your event details shortly.<\/p>\n<p dir=\"ltr\">Feeling competitive? 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