{"id":642174,"date":"2026-09-22T04:24:06","date_gmt":"2026-09-22T11:24:06","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=642174"},"modified":"2026-09-28T02:13:06","modified_gmt":"2026-09-28T09:13:06","slug":"diwali-customer-appreciation","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/diwali-customer-appreciation","title":{"rendered":"Genesys Diwali Get Together"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_id=&#8221;form&#8221; css=&#8221;.vc_custom_1790252708024{background-image: url(https:\/\/www.genesys.com\/media\/Option-1-Banners_Main.jpg?id=642589) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1 class=\"mb-2\"><strong data-start=\"137\" data-end=\"186\">Diwali with Genesys: Celebrating Partnerships<\/strong><\/h1>\n<p class=\"text-20\">Friday, 23 October 2026, 5:30pm &#8211; 10:30pm IST<\/p>\n<p class=\"text-20\">Delhi | Bengaluru | Mumbai<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\">Save your seat!<\/p>\n<p>[\/vc_column_text]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"6\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init no-bg-form yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p>\n    <div class=\"form-row cb_available white-box work-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value=\"\" placeholder=\"Please provide your work email\">\n        <label for=\"fe644\">Please provide your work email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><div  class=\"form-row form-floating row-multicid el_field\"><select class=\"form-select multicid_field required\"><option value=\"\" data-ty=\"\"><\/option><option value=\"701Ht0000025VaTIAU\" data-ty=\"\">Delhi\/NCR<\/option><option value=\"701Ht0000025VaYIAU\" data-ty=\"\">Bengaluru<\/option><option value=\"701Ht0000025VadIAE\" data-ty=\"\">Mumbai<\/option><\/select><label>Select your city<span class=\"required-asterisk\">*<\/span><\/label><\/div><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"Attended On-Demand\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/642174?thankyou=642174&page_type=events\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/642174\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"events\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"en-sg\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/642174\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"642174\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Work Email\" placeholder=\"Work Email\">\n        <label for=\"fe192\">Work Email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"First Name\">\n        <label for=\"fe190\">First Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Last Name\">\n        <label for=\"fe191\">Last Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telephone\">\n        <label for=\"fe215\">Telephone<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Principal<\/option><option value=\"Engineer \/ Architect\">Engineer \/ Architect<\/option><option value=\"Consultant\">Consultant<\/option><option value=\"Analyst\">Analyst<\/option><option value=\"Partner\">Partner<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">Job Level<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Claims<\/option><option value=\"Collections\">Collections<\/option><option value=\"Contact Center Management\">Contact Center Management<\/option><option value=\"Customer Experience\">Customer Experience<\/option><option value=\"Customer Service\">Customer Service<\/option><option value=\"Ecommerce\/Digital Channels\">Ecommerce\/Digital Channels<\/option><option value=\"Finance\">Finance<\/option><option value=\"Human Resources\">Human Resources<\/option><option value=\"Influencer\">Influencer<\/option><option value=\"Information Technology\">Information Technology<\/option><option value=\"IT Architecture\">IT Architecture<\/option><option value=\"IT Infrastructure\">IT Infrastructure<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Operations \/ Process Management<\/option><option value=\"Production Management\">Production Management<\/option><option value=\"Purchasing\">Purchasing<\/option><option value=\"Sales\">Sales<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">Job Function<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Company Name\">\n        <label for=\"fe193\">Company Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">State\/Province<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"City\">\n        <label for=\"fe226\">City<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Job Title\">\n        <label for=\"fe220\">Job Title<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banking<\/option><option value=\"Business Services\">Business Services<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">Entertainment<\/option><option value=\"Government\">Government<\/option><option value=\"Insurance\">Insurance<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Technology<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">Other<\/option>\n        <\/select>\n        <label for=\"fe221\">Industry<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Just researching<\/option><option value=\"Gathering business requirements\">Gathering business requirements<\/option><option value=\"Comparing solutions\">Comparing solutions<\/option><option value=\"Ready for a conversation\">Ready for a conversation<\/option>\n        <\/select>\n        <label for=\"fe222\">Level of Interest<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21-50<\/option><option value=\"51-100\">51-100<\/option><option value=\"101-300\">101-300<\/option><option value=\"301-500\">301-500<\/option><option value=\"501-1000\">501-1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No Contact Centre<\/option><option value=\"Don't Know\">Don't Know<\/option>\n        <\/select>\n        <label for=\"fe225\">Number of Agent Seats<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Yes. Keep me informed via email or telephone regarding Genesys information.<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Register Now\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Register Now\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>A Festive Evening to Connect, Celebrate and Cheer<\/h2>\n<p>Diwali is a celebration of light, connection, and the relationships that make every journey more meaningful.<\/p>\n<p class=\"isSelectedEnd\">This festive evening is our way of celebrating the trust, collaboration, and partnerships we\u2019ve built together. Join us for an evening filled with vibrant cultural experiences, engaging activities, laughter, and festive cheer as we come together to celebrate the spirit of Diwali.<\/p>\n<p>Here\u2019s to meaningful connections, shared moments, and a brighter journey ahead\u2014together.[\/vc_column_text][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_single_image image=&#8221;642618&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Join us in a city near you<\/h2>\n<p class=\"isSelectedEnd\" style=\"text-align: center;\">Diwali brings with it the joy of celebration and the excitement of new beginnings.<\/p>\n<p style=\"text-align: center;\">Join us as we celebrate the memories we\u2019ve created, the connections we cherish, and the many possibilities that lie ahead.<\/p>\n<p style=\"text-align: center;\">We would love to have you with us as we make this celebration a memorable one.<\/p>\n<p>[\/vc_column_text]<style type='text\/css'>\r li.vc_tta-tab a { border-color: rgba(13, 22, 48, 0.2) !important; border-radius: 1rem !important; min-width: 120px; } .vc_tta-tabs-container { margin-bottom: 3rem !important; } li.vc_tta-tab a:hover { border-color: #455073 !important; background: #F1EFEA !important; } li.vc_tta-tab.vc_active a { border: 0 !important; background: #F1EFEA !important; } @media only screen and (max-width: 767px) { .vc_tta-panel-title > a{ align-items: center; color: #0D1630 !important; text-align: left; } .vc_tta-panel.vc_active .vc_tta-panel-heading { border: 0 !important; background: #F1EFEA !important; } .vc_tta-panel .vc_tta-panel-heading { border-radius: 1rem !important; } .vc_tta-panel .vc_tta-panel-heading:hover { border-color: #455073 !important; background: #F1EFEA !important; } .vc_tta-panel-title > a .vc_tta-controls-icon { color: #0D1630 !important; } .vc_tta-panel-title > a .vc_tta-controls-icon:after, .vc_tta-panel-title > a .vc_tta-controls-icon:before { border-color: #0D1630 !important; } .vc_tta-panel-title > a .vc_tta-title-text-container { margin-left: 1rem; } .vc_tta-panel-title > a .vc_tta-sub-title-text { margin-left: 0 !important; } }\r <\/style>[\/vc_column][\/vc_row][vc_row][vc_column][vc_tta_tabs shape=&#8221;round&#8221; color=&#8221;white&#8221; spacing=&#8221;20&#8243; alignment=&#8221;center&#8221; active_section=&#8221;1&#8243; no_fill_content_area=&#8221;true&#8221;][vc_tta_section title=&#8221;Delhi&#8221; tab_id=&#8221;1745471266403-405b2ffe-83f6&#8243; sub_title=&#8221;Friday, 13 June 2025&#8243;][vc_row_inner css=&#8221;.vc_custom_1776348665872{margin-bottom: 50px !important;}&#8221;][vc_column_inner]<div  style=\"--ob-bg-mobile:url(https:\/\/www.genesys.com\/media\/Banner-Image-Delhi.png);\"  class=\"component-cta-block card w-100 h-100 bgc-glass centered cta-text-start  vc_custom_1790319587406\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-content col-md-4\"><div class=\"content-container\"><h3>Delhi<\/h3>\n<p class=\"eyebrow\">Friday, 23 October 2026<\/p>\n<\/div><div class=\" btn-container mt-2\"><\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;form-card bgc-lgray&#8221; css=&#8221;.vc_custom_1776347163835{margin-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_column_text css=&#8221;.vc_custom_1776346980867{margin-bottom: 45px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Delhi Agenda<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;][\/vc_column_text]<div class=\"component-agenda agenda-tabs heading-h2\"><div class=\"agenda-dates\" data-opened=\"3\"><div class=\"agenda-date-container  has-agenda-date\" data-date=\"2026-10-23\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">Friday, 23 October 2026<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title has-content\" data-time=\"1790616600\" data-start-time=\"05:30 PM\" data-end-time=\"06:30 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:30 PM &ndash; 06:30 PM<\/p><h3 class=\"agenda-title title\">Registration<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Connect with Genesys team and your peers<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1790620200\" data-start-time=\"06:30 PM\" data-end-time=\"06:45 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:30 PM &ndash; 06:45 PM<\/p><h3 class=\"agenda-title title\">Welcome note<\/h3><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1790621100\" data-start-time=\"06:45 PM\" data-end-time=\"07:00 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:45 PM &ndash; 07:00 PM<\/p><h3 class=\"agenda-title title\">Crafted Conversations: Mixology Session<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p data-start=\"54\" data-end=\"478\">Discover the art of mixology through an engaging, guided experience led by an expert mixologist. Learn the craft behind signature creations while enjoying an interactive setting designed to inspire conversation, connection, and festive celebration.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1790622000\" data-start-time=\"07:00 PM\" data-end-time=\"08:30 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">07:00 PM &ndash; 08:30 PM<\/p><h3 class=\"agenda-title title\">An Evening in Rhythm: Culture and Celebration<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Immerse yourself in an evening inspired by the richness of tradition, brought to life through soulful music and captivating cultural performances. From evocative melodies to vibrant expressions of heritage, the experience sets a warm and elegant tone for the celebrations ahead.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1790627400\" data-start-time=\"08:30 PM\" data-end-time=\"10:30 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">08:30 PM &ndash; 10:30 PM<\/p><h3 class=\"agenda-title title\">Evening Mixer: Dinner, Cocktails and Conversation<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Wrap up the evening with dinning, more cocktails and meaningful networking.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790318152564{margin-top: 80px !important;margin-bottom: 40px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776671081754{margin-bottom: 50px !important;}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Delhi Speakers<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/ChatGPT-Image-May-11-2026-01_40_12-PM.png\" alt=\"Raja Lakshmipathy\" ><\/div><div class=\"details\"><p class=\"name h5\">Raja Lakshmipathy<\/p><p class=\"info\">Vice President and Managing Director, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/ChatGPT-Image-Apr-24-2026-02_25_00-PM.png\" alt=\"Abhinav Bindra\" ><\/div><div class=\"details\"><p class=\"name h5\">Abhinav Bindra<\/p><p class=\"info\">India's First Olympic Gold Medalist<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/WhatsApp-Image-2024-09-05-at-7.19.47-PM.jpeg\" alt=\"Aditya Garg\" ><\/div><div class=\"details\"><p class=\"name h5\">Aditya Garg<\/p><p class=\"info\">Head of Solution Consulting, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Yogi.jpeg\" alt=\"Yogendra Jain\" ><\/div><div class=\"details\"><p class=\"name h5\">Yogendra Jain<\/p><p class=\"info\">VP, Sales &amp; Account Management, Concentrix<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Sidharth-Mukherjee.jpg\" alt=\"Sidharth Mukherjee\" ><\/div><div class=\"details\"><p class=\"name h5\">Sidharth Mukherjee<\/p><p class=\"info\">GM &amp; Global Practice Head, Digital Workplace Services, CISS, Wipro<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/amitv-headshot.jpeg\" alt=\"Amit Vishwakarma\" ><\/div><div class=\"details\"><p class=\"name h5\">Amit Vishwakarma<\/p><p class=\"info\">Principal Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Headshot_Sunil.jpeg\" alt=\"Sunil Patil\" ><\/div><div class=\"details\"><p class=\"name h5\">Sunil Patil<\/p><p class=\"info\">Senior Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Yogesh-1.png\" alt=\"Yogesh Varma\" ><\/div><div class=\"details\"><p class=\"name h5\">Yogesh Varma<\/p><p class=\"info\">Senior Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Siddartha.jpeg\" alt=\"Siddhartha Kaul\" ><\/div><div class=\"details\"><p class=\"name h5\">Siddhartha Kaul<\/p><p class=\"info\">Account Director \u2013 Strategic Accounts, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Ajay-Natarajan.jpg\" alt=\"Ajay Natarajan\" ><\/div><div class=\"details\"><p class=\"name h5\">Ajay Natarajan<\/p><p class=\"info\">Head BPO Vertical, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Raghav-Kumaria.jpeg\" alt=\"Raghav Kumaria\" ><\/div><div class=\"details\"><p class=\"name h5\">Raghav Kumaria<\/p><p class=\"info\">Head of Technology &amp; CX Transformation, AIonOS<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/WhatsApp-Image-2024-09-11-at-10.21.11-PM.jpeg\" alt=\"Shrish Trivedi\" ><\/div><div class=\"details\"><p class=\"name h5\">Shrish Trivedi<\/p><p class=\"info\">Director - Post Sales Product, MakeMyTrip<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Vikram-Singh_-Air-India.jpeg\" alt=\"Vikram Singh\" ><\/div><div class=\"details\"><p class=\"name h5\">Vikram Singh<\/p><p class=\"info\">CRM Head, Air India<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Bengaluru&#8221; tab_id=&#8221;1745471268384-19787b73-87d6&#8243; sub_title=&#8221;Wednesday, 18 June 2025&#8243;][vc_row_inner css=&#8221;.vc_custom_1776348754428{margin-bottom: 50px !important;}&#8221;][vc_column_inner]<div  style=\"--ob-bg-mobile:url(https:\/\/www.genesys.com\/media\/Banner-Image-Bangalore.png);\"  class=\"component-cta-block card w-100 h-100 bgc-glass centered cta-text-start  vc_custom_1790319771351\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-content col-md-4\"><div class=\"content-container\"><h3>Bengaluru<\/h3>\n<p class=\"h5\">Friday, 23 October 2026<\/p>\n<\/div><div class=\" btn-container mt-2\"><\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;form-card bgc-lgray&#8221; css=&#8221;.vc_custom_1776348761931{margin-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"agenda-group-title title text-center\" style=\"text-align: center;\">Bengaluru Agenda<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;][\/vc_column_text]<div class=\"component-agenda agenda-tabs heading-h2\"><div class=\"agenda-dates\" data-opened=\"3\"><div class=\"agenda-date-container  has-agenda-date\" data-date=\"2026-10-23\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">Friday, 23 October 2026<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title has-content\" data-time=\"1790616600\" data-start-time=\"05:30 PM\" data-end-time=\"06:30 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:30 PM &ndash; 06:30 PM<\/p><h3 class=\"agenda-title title\">Registration and Networking<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Connect with Genesys team and your peers.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1790620200\" data-start-time=\"06:30 PM\" data-end-time=\"06:45 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:30 PM &ndash; 06:45 PM<\/p><h3 class=\"agenda-title title\">Welcome note<\/h3><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1790621100\" data-start-time=\"06:45 PM\" data-end-time=\"08:00 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:45 PM &ndash; 08:00 PM<\/p><h3 class=\"agenda-title title\">A Symphony of Sound &amp; Celebration<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p data-start=\"493\" data-end=\"627\">Step into an immersive world of sound, where diverse instruments, layered beats, and soulful melodies come together to create an unforgettable musical journey. Let the rhythm draw you in and set the mood for an evening of celebration.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1790625600\" data-start-time=\"08:00 PM\" data-end-time=\"10:30 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">08:00 PM &ndash; 10:30 PM<\/p><h3 class=\"agenda-title title\">Evening Mixer: Dinner, Cocktails and Conversation<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Wrap up the evening with dinning, more cocktails and meaningful networking.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790324455892{margin-top: 80px !important;margin-bottom: 40px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Bengaluru Speakers<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/ChatGPT-Image-May-11-2026-01_40_12-PM.png\" alt=\"Raja Lakshmipathy\" ><\/div><div class=\"details\"><p class=\"name h5\">Raja Lakshmipathy<\/p><p class=\"info\">Vice President and Managing Director, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/ChatGPT-Image-Apr-24-2026-02_29_18-PM.png\" alt=\"Rohan Bopanna\" ><\/div><div class=\"details\"><p class=\"name h5\">Rohan Bopanna<\/p><p class=\"info\">Grand Slam Champion<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Sian.jpg\" alt=\"Sian Jenkins\" ><\/div><div class=\"details\"><p class=\"name h5\">Sian Jenkins<\/p><p class=\"info\">Marketing Director, India and ANZ, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Laxmi.png\" alt=\"Laxmi Gollapudi\" ><\/div><div class=\"details\"><p class=\"name h5\">Laxmi Gollapudi<\/p><p class=\"info\">Portfolio Head- Business Transformation, Infosys BPM Limited<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Picture11.jpg.jpeg\" alt=\"Dr. Lakshmanan Ramanathan\" ><\/div><div class=\"details\"><p class=\"name h5\">Dr. Lakshmanan Ramanathan<\/p><p class=\"info\">Associate Vice President, Business Head \u2013 Technology Solutions &amp; Automation, Infosys BPM Limited<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Aditya-Garg-Profile-Pic-Square.png\" alt=\"Aditya Garg\" ><\/div><div class=\"details\"><p class=\"name h5\">Aditya Garg<\/p><p class=\"info\">Head of Solution Consulting, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Martin-P.png\" alt=\"Martin P.\" ><\/div><div class=\"details\"><p class=\"name h5\">Martin P.<\/p><p class=\"info\">Chief Operating Officer, Ujjivan Small Finance Bank<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/33fc5c68-3473-4b09-bf7e-83d53b379d14.png\" alt=\"Suresha C\" ><\/div><div class=\"details\"><p class=\"name h5\">Suresha C<\/p><p class=\"info\">EVP, Head of Customer Experience, Ujjivan Small Finance Bank<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Vijay.jpeg\" alt=\"Vijay Sharma\" ><\/div><div class=\"details\"><p class=\"name h5\">Vijay Sharma<\/p><p class=\"info\">Chief Information Officer, Tata Play<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/amitv-headshot.jpeg\" alt=\"Amit Vishwakarma\" ><\/div><div class=\"details\"><p class=\"name h5\">Amit Vishwakarma<\/p><p class=\"info\">Principal Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Pallavi-scaled.jpeg\" alt=\"Pallavi Salunke\" ><\/div><div class=\"details\"><p class=\"name h5\">Pallavi Salunke<\/p><p class=\"info\">Principal Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Merykh_CEO_Thanveer.png\" alt=\"Thanveer Thottinkkarakath\" ><\/div><div class=\"details\"><p class=\"name h5\">Thanveer Thottinkkarakath<\/p><p class=\"info\">CEO, Merykh Technologies Private Limited<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Susheel-_HeadShot.png\" alt=\"Susheel Menon\" ><\/div><div class=\"details\"><p class=\"name h5\">Susheel Menon<\/p><p class=\"info\">Senior Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Yogesh-1.png\" alt=\"Yogesh Varma\" ><\/div><div class=\"details\"><p class=\"name h5\">Yogesh Varma<\/p><p class=\"info\">Senior Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Martin-P.png\" alt=\"Martin P.\" ><\/div><div class=\"details\"><p class=\"name h5\">Martin P.<\/p><p class=\"info\">Chief Operating Officer, Ujjivan Small Finance Bank<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Vijay.jpeg\" alt=\"Vijay Sharma\" ><\/div><div class=\"details\"><p class=\"name h5\">Vijay Sharma<\/p><p class=\"info\">Chief Information Officer, Tata Play<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Sian-Jenkins.jpg\" alt=\"Sian Jenkins\" ><\/div><div class=\"details\"><p class=\"name h5\">Sian Jenkins<\/p><p class=\"info\">Marketing Director, India and ANZ, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Laxmi.png\" alt=\"Laxmi Gollapudi\" ><\/div><div class=\"details\"><p class=\"name h5\">Laxmi Gollapudi<\/p><p class=\"info\">Portfolio Head \u2013 Business Transformation, Infosys BPM Limited<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Martin-P.png\" alt=\"Martin P.\" ><\/div><div class=\"details\"><p class=\"name h5\">Martin P.<\/p><p class=\"info\">Chief Operating Officer, Ujjivan Small Finance Bank<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Vijay.jpeg\" alt=\"Vijay Sharma\" ><\/div><div class=\"details\"><p class=\"name h5\">Vijay Sharma<\/p><p class=\"info\">Chief Information Officer, Tata Play<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Ajay-Natarajan.jpg\" alt=\"Ajay Natarajan\" ><\/div><div class=\"details\"><p class=\"name h5\">Ajay Natarajan<\/p><p class=\"info\">Head BPO Vertical, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/d5fbdd0e-7f48-41ef-a8a7-dd942a219b0f.jpg\" alt=\"Vinod Jayakumar\" ><\/div><div class=\"details\"><p class=\"name h5\">Vinod Jayakumar<\/p><p class=\"info\">Head of Engineering, Credit Saison, India<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; el_class=&#8221;form-card bgc-lgray&#8221; css=&#8221;.vc_custom_1790324478104{margin-bottom: 50px !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-1 vc_col-lg-10&#8243;]<div class=\"component-agenda agenda-tabs heading-h2\"><div class=\"agenda-title-group-container\"><h2 class=\"agenda-group-title title text-center\">Breakout Sessions<\/h2><\/div><div class=\"agenda-dates\" data-opened=\"2\"><div class=\"agenda-date-container  has-agenda-date\" data-date=\"track a\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">Track A<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title has-content\" data-time=\"1790617500\" data-start-time=\"05:45 PM\" data-end-time=\"06:15 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:45 PM &ndash; 06:15 PM<\/p><h3 class=\"agenda-title title\">Human + AI: The New Partnership Shaping Enterprise Contact Centres<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>The future of CX\u00a0is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.<\/p>\n<p>Hall Name &#8211; Turret Boardroom<\/p>\n<p><em><strong>Prajwal Shetty, Customer Experience Platform Specialist, Tata Communications Limited<\/strong><\/em><\/p>\n<div class=\"elementToProof\"><em><strong>Tushar Bhatt, Deputy General Manager, Tata Communications Limited<\/strong><\/em><\/div>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/ChatGPT-Image-May-13-2026-12_48_58-PM.png\" width=\"64\" height=\"64\" alt=\"Chatgpt image may 13, 2026, 12 48 58 pm\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Prajwal Shetty<\/p><p class=\"speaker-company mb-0\">Customer Experience Platform Specialist, Tata Communications Limited<\/p><\/div><\/div><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Tushar-Bhatt-Headshot.jpeg\" width=\"64\" height=\"64\" alt=\"Tushar bhatt headshot\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Tushar Bhatt<\/p><p class=\"speaker-company mb-0\">Deputy General Manager, Tata Communications Limited<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"agenda-session has-content\" data-time=\"1790617500\" data-start-time=\"05:45 PM\" data-end-time=\"06:15 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:45 PM &ndash; 06:15 PM<\/p><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><h3 class=\"h5\"><b>From CX Strategy to Measurable Value: The Key to Successful CX Transformation<\/b><\/h3>\n<p>Discover how Genesys enabled HSBC\u2019s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys\u2019 proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the\u00a0impact of CX across your business.<\/p>\n<p>Hall Name &#8211; Grand Ball Room<\/p>\n<p><em><strong>Vishal Marwaha, Service Engagement Director, Genesys<\/strong><\/em><\/p>\n<p><em><strong>Naveen Kandasami, Service Engagement Director, Genesys<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Vishal-Headshot-scaled.jpg\" width=\"64\" height=\"64\" alt=\"Vishal headshot\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Vishal Marwaha<\/p><p class=\"speaker-company mb-0\">Service Engagement Director, Genesys<\/p><\/div><\/div><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Naveen-K.png\" width=\"64\" height=\"64\" alt=\"Naveen k\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Naveen Kandasami<\/p><p class=\"speaker-company mb-0\">Service Engagement Director, Genesys\u00a0<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"agenda-session has-content\" data-time=\"1790617500\" data-start-time=\"05:45 PM\" data-end-time=\"06:15 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:45 PM &ndash; 06:15 PM<\/p><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><h3 class=\"h5\"><strong>Agentic AI in Action: From Conversation to Business Transformation<\/strong><\/h3>\n<p>With 95% of GenAI projects stalled in the POC phase, enterprises are facing a massive Execution Gap &#8211; the disconnect between an AI that can think and one that can actually act.Join Anil Joglekar to explore the next frontier: Agentic AI. Discover how &#8220;Autonomous Sous-Chefs&#8221; are moving beyond simple chatbots to proactively orchestrate workflows, bridge enterprise silos, and deliver measurable ROI through a proven 90-day roadmap for speed, scale, and agility.<\/p>\n<p>Hall Name &#8211; <span class=\"TextRun BCX0 SCXP198772153\" lang=\"EN-US\" xml:lang=\"EN-US\" data-usefontface=\"true\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXP198772153\">Sitara Boardroom<\/span><\/span><\/p>\n<p><em><strong>Anil Joglekar, Managing Director, CS Infocomm<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Anil-Joglekar.png\" width=\"64\" height=\"64\" alt=\"Anil joglekar\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Anil Joglekar<\/p><p class=\"speaker-company mb-0\">Managing Director, CS Infocomm<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><div class=\"agenda-date-container  has-agenda-date\" data-date=\"track b\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">Track B<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title has-content\" data-time=\"1790619600\" data-start-time=\"06:20 PM\" data-end-time=\"06:50 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:20 PM &ndash; 06:50 PM<\/p><h3 class=\"agenda-title title\">Human + AI: The New Partnership Shaping Enterprise Contact Centres<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>The future of CX\u00a0is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.<\/p>\n<p>Hall Name &#8211; Turret Boardroom<\/p>\n<p><em><strong>Prajwal Shetty, Customer Experience Platform Specialist, Tata Communications Limited<\/strong><\/em><\/p>\n<div class=\"elementToProof\"><em><strong>Tushar Bhatt, Deputy General Manager, Tata Communications Limited<\/strong><\/em><\/div>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/ChatGPT-Image-May-13-2026-12_48_58-PM.png\" width=\"64\" height=\"64\" alt=\"Chatgpt image may 13, 2026, 12 48 58 pm\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Prajwal Shetty<\/p><p class=\"speaker-company mb-0\">Customer Experience Platform Specialist, Tata Communications Limited<\/p><\/div><\/div><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Tushar-Bhatt-Headshot.jpeg\" width=\"64\" height=\"64\" alt=\"Tushar bhatt headshot\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Tushar Bhatt<\/p><p class=\"speaker-company mb-0\">Deputy General Manager, Tata Communications Limited<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"agenda-session has-content\" data-time=\"1790619600\" data-start-time=\"06:20 PM\" data-end-time=\"06:50 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:20 PM &ndash; 06:50 PM<\/p><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><h3 class=\"h5\"><b>From CX Strategy to Measurable Value: The Key to Successful CX Transformation<\/b><\/h3>\n<p>Discover how Genesys enabled HSBC\u2019s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys\u2019 proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the\u00a0impact of CX across your business.<\/p>\n<p>Hall Name &#8211; Grand Ball Room<\/p>\n<p><em><strong>Vishal Marwaha, Service Engagement Director, Genesys<\/strong><\/em><\/p>\n<p><em><strong>Naveen Kandasami, Service Engagement Director, Genesys<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Vishal-Headshot-scaled.jpg\" width=\"64\" height=\"64\" alt=\"Vishal headshot\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Vishal Marwaha<\/p><p class=\"speaker-company mb-0\">Service Engagement Director, Genesys<\/p><\/div><\/div><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Naveen-K.png\" width=\"64\" height=\"64\" alt=\"Naveen k\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Naveen Kandasami<\/p><p class=\"speaker-company mb-0\">Service Engagement Director, Genesys<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"agenda-session has-content\" data-time=\"1790619600\" data-start-time=\"06:20 PM\" data-end-time=\"06:50 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:20 PM &ndash; 06:50 PM<\/p><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><h3 class=\"h5\"><strong>Agentic AI in Action: From Conversation to Business Transformation<\/strong><\/h3>\n<p>With 95% of GenAI projects stalled in the POC phase, enterprises are facing a massive Execution Gap &#8211; the disconnect between an AI that can think and one that can actually act.Join Anil Joglekar to explore the next frontier: Agentic AI. Discover how &#8220;Autonomous Sous-Chefs&#8221; are moving beyond simple chatbots to proactively orchestrate workflows, bridge enterprise silos, and deliver measurable ROI through a proven 90-day roadmap for speed, scale, and agility.<\/p>\n<p>Hall Name &#8211; <span class=\"TextRun BCX0 SCXP198772153\" lang=\"EN-US\" xml:lang=\"EN-US\" data-usefontface=\"true\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXP198772153\">Sitara Boardroom<\/span><\/span><\/p>\n<p><em><strong>Anil Joglekar, Managing Director, CS Infocomm<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Anil-Joglekar.png\" width=\"64\" height=\"64\" alt=\"Anil joglekar\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Anil Joglekar<\/p><p class=\"speaker-company mb-0\">Managing Director, CS Infocomm<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790324486900{margin-top: 80px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Sponsors<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776349594198{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Strategic and Booth<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790324497579{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;573318&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/csinfocomm.com\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776419448110{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Strategic<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790324510101{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;534559&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/www.tatacommunications.com\/solutions\/unified-communications\/contact-centre-as-a-service\/genesys-cloud-cx\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776349601310{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Engagement Zone<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790324521829{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;534555&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/www.audiocodes.com\/solutions-products\/solutions\/contact-center-innovation&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776419338798{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Booth<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790324531667{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;573959&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/successkpi.com\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;523770&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/www.concentrix.com\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;622612&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/www.enterprisebot.ai\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;623000&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/www.consiliumsoftware.com\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;576958&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/www.gnani.ai\/&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1778607780985{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Gamification<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790324541515{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;625443&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/www.merykh.com\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;523770&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/www.concentrix.com\/&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][vc_single_image image=&#8221;622612&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; si_max_width=&#8221;200px&#8221; link=&#8221;https:\/\/www.enterprisebot.ai\/&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][vc_tta_section title=&#8221;Mumbai&#8221; tab_id=&#8221;1745471270829-7b46db0d-061e&#8221; sub_title=&#8221;Friday, 20 June 2025&#8243;][vc_row_inner content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1776350670443{margin-bottom: 50px !important;}&#8221;][vc_column_inner]<div  style=\"--ob-bg-mobile:url(https:\/\/www.genesys.com\/media\/Banner-Image-Mumbai.png);\"  class=\"component-cta-block card w-100 h-100 bgc-glass centered cta-text-start  vc_custom_1790319811802\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-content col-md-4\"><div class=\"content-container\"><h3>Mumbai<\/h3>\n<p class=\"h5\">Friday, 23 October 2026<\/p>\n<\/div><div class=\" btn-container mt-2\"><\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner el_class=&#8221;form-card bgc-lgray&#8221; css=&#8221;.vc_custom_1776350677742{margin-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;5\/6&#8243; offset=&#8221;vc_col-lg-offset-1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Mumbai Agenda<\/h2>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;][\/vc_column_text]<div class=\"component-agenda agenda-tabs heading-h2\"><div class=\"agenda-dates\" data-opened=\"3\"><div class=\"agenda-date-container  has-agenda-date\" data-date=\"2026-10-23\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">Friday, 23 October 2026<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title has-content\" data-time=\"1790616600\" data-start-time=\"05:30 PM\" data-end-time=\"06:30 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:30 PM &ndash; 06:30 PM<\/p><h3 class=\"agenda-title title\">Registration and Networking<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Connect with Genesys team and your peers<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1790620200\" data-start-time=\"06:30 PM\" data-end-time=\"06:45 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:30 PM &ndash; 06:45 PM<\/p><h3 class=\"agenda-title title\">Welcome note<\/h3><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1790621100\" data-start-time=\"06:45 PM\" data-end-time=\"08:00 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">06:45 PM &ndash; 08:00 PM<\/p><h3 class=\"agenda-title title\">A Symphony of Sound &amp; Celebration<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p data-start=\"137\" data-end=\"493\">Step into an immersive world of sound, where diverse instruments, layered beats, and soulful melodies come together to create an unforgettable musical journey. Let the rhythm draw you in and set the mood for an evening of celebration.<\/p>\n<\/div><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1790625600\" data-start-time=\"08:00 PM\" data-end-time=\"10:30 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">08:00 PM &ndash; 10:30 PM<\/p><h3 class=\"agenda-title title\">Evening Mixer: Dinner, Cocktails and Conversation<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>Wrap up the day with a relaxed evening of dinning, cocktails and meaningful networking with your peers and Genesys team.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790336408549{margin-top: 80px !important;margin-bottom: 40px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Mumbai Speakers<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/ChatGPT-Image-May-11-2026-01_40_12-PM.png\" alt=\"Raja Lakshmipathy\" ><\/div><div class=\"details\"><p class=\"name h5\">Raja Lakshmipathy<\/p><p class=\"info\">Vice President and Managing Director, India and SAARC, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/ChatGPT-Image-Apr-24-2026-02_27_29-PM.png\" alt=\"Harsha Bhogle\" ><\/div><div class=\"details\"><p class=\"name h5\">Harsha Bhogle<\/p><p class=\"info\">Cricket Commentator and Sports Journalist<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/WhatsApp-Image-2024-09-05-at-7.19.47-PM.jpeg\" alt=\"Aditya Garg\" ><\/div><div class=\"details\"><p class=\"name h5\">Aditya Garg<\/p><p class=\"info\">Head of Solution Consulting, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/1615466348429_1615466328282_1615466326278_54066.jpg.png\" alt=\"Ajay Natarajan\" ><\/div><div class=\"details\"><p class=\"name h5\">Ajay Natarajan<\/p><p class=\"info\">Enterprise Business Head, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/29581c10-422a-4e04-a8b7-3cb08c252e26.png\" alt=\"Andrew Bhosale\" ><\/div><div class=\"details\"><p class=\"name h5\">Andrew Bhosale<\/p><p class=\"info\">Director CX, CRM Advisory, Cognizant<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/ChatGPT-Image-May-21-2026-04_12_31-PM.png\" alt=\"Rachana Singh\" ><\/div><div class=\"details\"><p class=\"name h5\">Rachana Singh<\/p><p class=\"info\">Customer Advocacy Director, APAC, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Pallavi-scaled.jpeg\" alt=\"Pallavi Salunke\" ><\/div><div class=\"details\"><p class=\"name h5\">Pallavi Salunke<\/p><p class=\"info\">Principal Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/amitv-headshot.jpeg\" alt=\"Amit Vishwakarma\" ><\/div><div class=\"details\"><p class=\"name h5\">Amit Vishwakarma<\/p><p class=\"info\">Principal Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Headshot_Sunil-1.jpeg\" alt=\"Sunil Patil\" ><\/div><div class=\"details\"><p class=\"name h5\">Sunil Patil<\/p><p class=\"info\">Senior Solution Consultant, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/WhatsApp-Image-2025-06-17-at-4.49.23-PM.jpeg\" alt=\"Nitish Purohit\" ><\/div><div class=\"details\"><p class=\"name h5\">Nitish Purohit<\/p><p class=\"info\">Sr. Advisory Solution Consultant, ServiceNow<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Ajay-Natarajan.jpg\" alt=\"Ajay Natarajan\" ><\/div><div class=\"details\"><p class=\"name h5\">Ajay Natarajan<\/p><p class=\"info\">Head BPO Vertical, India, Genesys<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Raghav.jpeg\" alt=\"Raghav Kumaria\" ><\/div><div class=\"details\"><p class=\"name h5\">Raghav Kumaria<\/p><p class=\"info\">Head of Technology &amp; CX Transformation, AIonOS<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221;][vc_column_inner width=&#8221;1\/3&#8243;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/IMG_2755.jpg\" alt=\"Shankar Shukla,\" ><\/div><div class=\"details\"><p class=\"name h5\">Shankar Shukla,<\/p><p class=\"info\">VP, Head IT Infra Network and Technology, Kotak Mahindra Bank<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;]<div class=\"component-bio\"><div class=\"identity d-flex align-items-center mb-1\"><div class=\"photo-container rounded-circle overflow-auto me-1\"><img decoding=\"async\" width=\"97px\" height=\"97px\" src=\"https:\/\/www.genesys.com\/media\/Murali_Mumbai.jpg\" alt=\"Murali Kondur\" ><\/div><div class=\"details\"><p class=\"name h5\">Murali Kondur<\/p><p class=\"info\">ECBO - Digital Service Desk \u2013 Practice Head, Tata Consultancy Services<\/p><\/div><\/div><div class=\"bio\"><\/div><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; el_class=&#8221;form-card bgc-lgray&#8221; css=&#8221;.vc_custom_1790336439715{margin-bottom: 50px !important;}&#8221;][vc_column_inner offset=&#8221;vc_col-lg-offset-1 vc_col-lg-10&#8243;]<div class=\"component-agenda agenda-tabs heading-h2\"><div class=\"agenda-title-group-container\"><h2 class=\"agenda-group-title title text-center\">Breakout Sessions<\/h2><\/div><div class=\"agenda-dates\" data-opened=\"2\"><div class=\"agenda-date-container  has-agenda-date\" data-date=\"track a\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">Track A<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title has-content\" data-time=\"1790614800\" data-start-time=\"05:00 PM\" data-end-time=\"05:35 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:00 PM &ndash; 05:35 PM<\/p><h3 class=\"agenda-title title\">Human + AI: The New Partnership Shaping Enterprise Contact Centres<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>The future of CX\u00a0is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.<\/p>\n<p>Hall Name &#8211; Salon La Valli\u00e8re Dubarry<\/p>\n<p><em><strong>Siddhesh Shinde, CX Sales Specialist, Tata Communications Limited<\/strong><\/em><\/p>\n<p><em><strong>Mohammed Shariq Khan, Customer Experience Platform Specialist, Tata Communications Limited<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Sidesh.png\" width=\"64\" height=\"64\" alt=\"Sidesh\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Siddhesh Shinde<\/p><p class=\"speaker-company mb-0\">CX Sales Specialist, Tata Communications Limited<\/p><\/div><\/div><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Shariq-Khan.jpeg\" width=\"64\" height=\"64\" alt=\"Shariq khan\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Mohammed Shariq Khan<\/p><p class=\"speaker-company mb-0\">Customer Experience Platform Specialist, Tata Communications Limited<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"agenda-session has-content\" data-time=\"1790614800\" data-start-time=\"05:00 PM\" data-end-time=\"05:35 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:00 PM &ndash; 05:35 PM<\/p><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><h3 class=\"h5\"><b>From CX Strategy to Measurable Value: The Key to Successful CX Transformation<\/b><\/h3>\n<p>Discover how Genesys enabled HSBC\u2019s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys\u2019 proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the\u00a0impact of CX across your business.<\/p>\n<p>Hall Name &#8211; Grand Ball Room<\/p>\n<p><em><strong>Vishal Marwaha, Service Engagement Director, Genesys<\/strong><\/em><\/p>\n<p><em><strong>Naveen Kandasami, Service Engagement Director, Genesys<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Vishal-Headshot-scaled.jpg\" width=\"64\" height=\"64\" alt=\"Vishal headshot\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Vishal Marwaha<\/p><p class=\"speaker-company mb-0\">Service Engagement Director, Genesys<\/p><\/div><\/div><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Naveen-K.png\" width=\"64\" height=\"64\" alt=\"Naveen k\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Naveen Kandasami<\/p><p class=\"speaker-company mb-0\">Service Engagement Director, Genesys <\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"agenda-session has-content\" data-time=\"1790614800\" data-start-time=\"05:00 PM\" data-end-time=\"05:35 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:00 PM &ndash; 05:35 PM<\/p><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><h3 class=\"h5\"><strong>Agentic AI in Action: From Conversation to Business Transformation<\/strong><\/h3>\n<p>With 95% of GenAI projects stalled in the POC phase, enterprises are facing a massive Execution Gap &#8211; the disconnect between an AI that can think and one that can actually act.Join Anil Joglekar to explore the next frontier: Agentic AI. Discover how &#8220;Autonomous Sous-Chefs&#8221; are moving beyond simple chatbots to proactively orchestrate workflows, bridge enterprise silos, and deliver measurable ROI through a proven 90-day roadmap for speed, scale, and agility.<\/p>\n<p>Hall Name &#8211; <span class=\"TextRun BCX0 SCXP101012742\" lang=\"EN-US\" xml:lang=\"EN-US\" data-usefontface=\"true\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXP101012742\">Salon Pompadour<\/span><\/span><\/p>\n<p><em><strong>Anil Joglekar, Managing Director, CS Infocomm<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Anil-Joglekar.png\" width=\"64\" height=\"64\" alt=\"Anil joglekar\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Anil Joglekar<\/p><p class=\"speaker-company mb-0\">Managing Director, CS Infocomm<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div><div class=\"agenda-date-container  has-agenda-date\" data-date=\"track b\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">Track B<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title has-content\" data-time=\"1790617200\" data-start-time=\"05:40 PM\" data-end-time=\"06:15 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:40 PM &ndash; 06:15 PM<\/p><h3 class=\"agenda-title title\">Human + AI: The New Partnership Shaping Enterprise Contact Centres<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><p>The future of CX\u00a0is not about AI replacing humans, but about designing intelligent collaboration between human empathy, judgment, and trust with AI-driven speed, automation, and orchestration. This session explores how enterprises can combine Voice AI, CCaaS, and Intelligent Orchestration to redesign agent roles, deliver experience-led outcomes, and build the next generation of enterprise contact centres.<\/p>\n<p>Hall Name &#8211; Salon La Valli\u00e8re Dubarry<\/p>\n<p><em><strong>Siddhesh Shinde, CX Sales Specialist, Tata Communications Limited<\/strong><\/em><\/p>\n<p><em><strong>Mohammed Shariq Khan, Customer Experience Platform Specialist, Tata Communications Limited<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Sidesh.png\" width=\"64\" height=\"64\" alt=\"Sidesh\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Siddhesh Shinde<\/p><p class=\"speaker-company mb-0\">CX Sales Specialist, Tata Communications Limited<\/p><\/div><\/div><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Shariq-Khan.jpeg\" width=\"64\" height=\"64\" alt=\"Shariq khan\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Mohammed Shariq Khan<\/p><p class=\"speaker-company mb-0\">Customer Experience Platform Specialist, Tata Communications Limited<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"agenda-session has-content\" data-time=\"1790617200\" data-start-time=\"05:40 PM\" data-end-time=\"06:15 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:40 PM &ndash; 06:15 PM<\/p><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><h3 class=\"h5\"><b>From CX Strategy to Measurable Value: The Key to Successful CX Transformation<\/b><\/h3>\n<p>Discover how Genesys enabled HSBC\u2019s CX Transformation, with AI-powered experience orchestration delivering end-to-end visibility, improved operational efficiency, and a projected $60M in value. Learn how your organisation can benefit from Genesys\u2019 proven advisory-led approach, designed to maximise business outcomes, solution adoption, and value realisation, amplifying the\u00a0impact of CX across your business.<\/p>\n<p>Hall Name &#8211; Grand Ball Room<\/p>\n<p><em><strong>Vishal Marwaha, Service Engagement Director, Genesys<\/strong><\/em><\/p>\n<p><em><strong>Naveen Kandasami, Service Engagement Director, Genesys<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Vishal-Headshot-scaled.jpg\" width=\"64\" height=\"64\" alt=\"Vishal headshot\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Vishal Marwaha<\/p><p class=\"speaker-company mb-0\">Service Engagement Director, Genesys<\/p><\/div><\/div><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Naveen-K.png\" width=\"64\" height=\"64\" alt=\"Naveen k\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Naveen Kandasami<\/p><p class=\"speaker-company mb-0\">Service Engagement Director, Genesys<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"agenda-session has-content\" data-time=\"1790617200\" data-start-time=\"05:40 PM\" data-end-time=\"06:15 PM\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">05:40 PM &ndash; 06:15 PM<\/p><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><h3 class=\"h5\"><strong>Agentic AI in Action: From Conversation to Business Transformation<\/strong><\/h3>\n<p>With 95% of GenAI projects stalled in the POC phase, enterprises are facing a massive Execution Gap &#8211; the disconnect between an AI that can think and one that can actually act.Join Anil Joglekar to explore the next frontier: Agentic AI. Discover how &#8220;Autonomous Sous-Chefs&#8221; are moving beyond simple chatbots to proactively orchestrate workflows, bridge enterprise silos, and deliver measurable ROI through a proven 90-day roadmap for speed, scale, and agility.<\/p>\n<p>Hall Name &#8211; <span class=\"TextRun BCX0 SCXP101012742\" lang=\"EN-US\" xml:lang=\"EN-US\" data-usefontface=\"true\" data-contrast=\"none\"><span class=\"NormalTextRun BCX0 SCXP101012742\">Salon Pompadour<\/span><\/span><\/p>\n<p><em><strong>Anil Joglekar, Managing Director, CS Infocomm<\/strong><\/em><\/p>\n<div class=\"session-speakers\"><p class=\"speakers-title font-weight-bold\">Speakers<\/p><div class=\"speaker-list row mt-0\"><div class=\"speaker-item col-md-5\"><div class=\"speaker-photo\"><img decoding=\"async\" class=\"speaker-img rounded object-fit-cover\" src=\"https:\/\/www.genesys.com\/media\/Anil-Joglekar.png\" width=\"64\" height=\"64\" alt=\"Anil joglekar\"><\/div><div class=\"speaker-details\"><p class=\"speaker-name font-weight-bold mb-0\">Anil Joglekar<\/p><p class=\"speaker-company mb-0\">Managing Director, CS Infocomm<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790336450423{margin-top: 80px !important;}&#8221;][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Sponsors<\/h2>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776350402993{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Strategic and Booth<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790336460840{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;573318&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/csinfocomm.com\/&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776419727198{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Strategic<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790336469428{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;534559&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/www.tatacommunications.com\/solutions\/unified-communications\/contact-centre-as-a-service\/genesys-cloud-cx\/&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243; offset=&#8221;vc_hidden-lg vc_hidden-md vc_hidden-sm vc_hidden-xs&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776350419242{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Engagement Zone<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790336482219{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;534555&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/www.audiocodes.com\/solutions-products\/solutions\/contact-center-innovation&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776350432019{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Booth<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1790336490867{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;573958&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/successkpi.com\/&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;622612&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/www.enterprisebot.ai\/&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;623000&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/www.consiliumsoftware.com\/&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/4&#8243;][vc_single_image image=&#8221;623502&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/softphone.ai\/&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column_inner][\/vc_row_inner][vc_row_inner disable_element=&#8221;yes&#8221;][vc_column_inner][vc_column_text css=&#8221;.vc_custom_1776420166133{margin-bottom: 35px !important;}&#8221;]<\/p>\n<h3 style=\"text-align: left;\">Sponsor Category<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner ri_logo_grid=&#8221;yes&#8221; equal_height=&#8221;yes&#8221; disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1776420173764{margin-bottom: 60px !important;}&#8221;][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;573958&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/successkpi.com\/&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;622612&#8243; alignment=&#8221;center&#8221; onclick=&#8221;custom_link&#8221; img_link_target=&#8221;_blank&#8221; css=&#8221;&#8221; link=&#8221;https:\/\/www.enterprisebot.ai\/&#8221; si_max_width=&#8221;200px&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_tta_section][\/vc_tta_tabs][\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1745460060610{padding-top: 0px !important;}&#8221;][vc_row background_color=&#8221;bgc-lgray&#8221; el_class=&#8221;form-card&#8221;][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Questions?<\/h2>\n<p class=\"text-20\" style=\"text-align: center;\">Please <a href=\"mailto:aastha.gupta@genesys.com\" target=\"_blank\" rel=\"noopener\">contact us<\/a> and a member of the Genesys events team will respond.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_id=&#8221;form&#8221; css=&#8221;.vc_custom_1790252708024{background-image: url(https:\/\/www.genesys.com\/media\/Option-1-Banners_Main.jpg?id=642589) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221;][vc_row background_color=&#8221;bgc-glass&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;form-card&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;] Diwali with Genesys: Celebrating Partnerships Friday, 23 October 2026, 5:30pm &#8211; 10:30pm IST Delhi | Bengaluru | Mumbai [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;] Save your seat! 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