{"id":621012,"date":"2026-03-31T21:14:34","date_gmt":"2026-04-01T04:14:34","guid":{"rendered":"https:\/\/www.genesys.com\/events\/health-summit-2026"},"modified":"2026-04-01T15:44:22","modified_gmt":"2026-04-01T22:44:22","slug":"health-summit-2026","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/health-summit-2026","title":{"rendered":"Health Summit 2026"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":601,"featured_media":620896,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-621012","events","type-events","status-publish","has-post-thumbnail","hentry","event_type-cx-tours"],"acf":{"utm_pass":true,"asset_expiration":"","event_description_title":"Reimagining Healthcare Engagement in the AI Era","event_description":"Join us at the Genesys Health Summit, where leaders from across the APAC healthcare ecosystem come together to explore what\u2019s next in connected care.<br \/>\r\nFrom hospitals and insurers to aged care, life sciences and digital health innovators, this event brings together decision-makers and change-makers who are transforming patient and workforce experiences across the region.<br \/>\r\n","form_button":"Register now","meta_title":"Genesys %%title%%","meta_description":"Genesys Health Summit 2026 is APAC\u2019s leading healthcare event focused on AI-powered patient engagement, connected care, and transforming healthcare experience across hospitals, insurers, aged care and digital health.","event_header_title":"Health Summit 2026","event_venue_address":"Martin Place, Sydney NSW, Australia","event_end_date":"06\/09\/2026","event_start_date":"06\/09\/2026","item_nav_hide":"no","disable_chat":true,"event_header_image":"https:\/\/www.genesys.com\/media\/948963ae-fc7b-4528-b8cc-b3492ab6b6f7.jpg","external_registration_link":"https:\/\/conferenceworks.eventsair.com\/genesys-health-summit-2026\/reg","event_content_template":"d1","text_content":{"sub_title_h4":"Connected care. 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As digital maturity accelerates across APAC, organisations face a critical question: how do we deliver seamless, empathetic, and efficient care at scale?<\/p>\n<p style=\"text-align: left;\">At this year\u2019s Summit, we\u2019ll explore:<\/p>\n<ul>\n<li style=\"text-align: left;\">How AI is reshaping patient and member engagement<\/li>\n<li style=\"text-align: left;\">Strategies to improve access, coordination, and continuity of care<\/li>\n<li style=\"text-align: left;\">Innovations in workforce experience and operational resilience<\/li>\n<li style=\"text-align: left;\">Real-world stories from healthcare leaders driving measurable outcomes<\/li>\n<\/ul>\n<p style=\"text-align: left;\">Whether you\u2019re a Genesys customer, a healthcare provider exploring transformation, or a partner shaping the future of the sector, this is your opportunity to connect with peers, gain practical insights, and leave with a clearer roadmap for what\u2019s next.<\/p>\n","cta_text":"Health Summit 2026","cta_url":""},"event_speakers":[{"speaker_name":"Tara Mahoney","speaker_position":"Vice President, Global Healthcare, Genesys","speaker_description":"","speaker_image":494261,"speaker_social":false},{"speaker_name":"Dominic Geraghty","speaker_position":"Head of Strategic Delivery and Implementation, Lifeline Australia","speaker_description":"","speaker_image":588319,"speaker_social":false},{"speaker_name":"Kevin Watts","speaker_position":"General Manager \u2013 Home Health, Australian Unity","speaker_description":"","speaker_image":588320,"speaker_social":false},{"speaker_name":"Les Hunt","speaker_position":"Program Delivery Manager, Bolton Clarke","speaker_description":"","speaker_image":588321,"speaker_social":false},{"speaker_name":"Chris Anderson","speaker_position":"Account Director, Healthcare, Genesys","speaker_description":"","speaker_image":588322,"speaker_social":false},{"speaker_name":"Jenny Reichard","speaker_position":"Senior Industry Executive, Healthcare, Genesys","speaker_description":"","speaker_image":513282,"speaker_social":false},{"speaker_name":"Julian Tass","speaker_position":"Principal Solution Consultant, Genesys","speaker_description":"","speaker_image":454104,"speaker_social":false},{"speaker_name":"Tim Deveson","speaker_position":"Account Director, Healthcare, Genesys","speaker_description":"","speaker_image":588323,"speaker_social":false},{"speaker_name":"Jean Kittson","speaker_position":"","speaker_description":"","speaker_image":589246,"speaker_social":false}],"event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"27\/08\/2025","agenda_tab_label":"","agenda_details":[{"agenda_title":"Arrival coffee, pastries and registration","agenda_start_time":"08:00:00","agenda_end_time":"09:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Welcome to Genesys Health Summit","agenda_start_time":"09:00:00","agenda_end_time":"09:05:00","agenda_single_description":"<p><strong>Jenny Reichard, Senior Industry Executive Healthcare, APAC &amp; Middle East, Genesys<\/strong><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Opening keynote","agenda_start_time":"09:05:00","agenda_end_time":"09:35:00","agenda_single_description":"<p><strong>Tara Mahoney, Vice President, Global Healthcare, Genesys<\/strong><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Customer fireside chat: Connected care in action - Connecting every call for help","agenda_start_time":"09:35:00","agenda_end_time":"10:00:00","agenda_single_description":"<p>Every day, thousands of Australians reach out to Lifeline in moments of crisis. 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Learn about our newest capabilities, from powerful integrations and customer experience improvements to proactive AI solutions that optimise workflows and industry-tailored best practices.<\/p>\n<p><strong>Julian Tass, Principal Solution Consultant, Genesys<br \/>\nJenny Reichard, Senior Industry Executive Healthcare, APAC &amp; Middle East, Genesys<\/strong><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Workshop 1A: Agentic AI in Action: Build Your Own Virtual Agent","agenda_start_time":"13:30:00","agenda_end_time":"14:30:00","agenda_single_description":"<div class=\"ewa-rteLine\">Experience the next wave of healthcare innovation in this hands-on Agentic AI workshop. 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