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Mark Buckley, Vice President ANZ, Genesys\u00a0<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Preparing for Universal Agentic Experience Orchestration","agenda_start_time":"09:30:00","agenda_end_time":"10:00:00","agenda_single_description":"Jarryd Tuyau shares how Genesys provides the agentic AI you need to deliver superior experiences to your customers and employees.<\/p>\n
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Jarryd Tuyau, AI Lead Architect, APAC, Genesys<\/strong><\/em><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Customer Fireside Chat with Q&A: Preparing for Universal Agentic Experience Orchestration","agenda_start_time":"10:00:00","agenda_end_time":"10:20:00","agenda_single_description":"Jarryd is joined on stage by a CX leader to discuss evolving AI foundations, including governance, skills libraries and reasoning, to create customer journeys that deliver real business value.<\/p>\n
Jarryd Tuyau, AI Lead Architect, APAC, Genesys
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Annemarie Hodgson, Senior Solution Consultant, Genesys<\/strong><\/em>
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Create your own Experience Orchestration Plan and leave with actionable frameworks and the confidence to drive growth and create lasting competitive advantage within your own organisation.<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Social Hour ","agenda_start_time":"16:00:00","agenda_end_time":"18:00:00","agenda_single_description":"
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