{"id":598195,"date":"2025-10-09T16:16:22","date_gmt":"2025-10-09T23:16:22","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=598195"},"modified":"2026-11-08T14:52:40","modified_gmt":"2026-11-08T22:52:40","slug":"genesys-anz-partner-forum","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/genesys-anz-partner-forum","title":{"rendered":"Genesys ANZ Partner Forum"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":316,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-598195","events","type-events","status-publish","hentry"],"acf":{"event_type":"cxtour","event_status":"ontime","event_start_date":"11\/11\/2026","event_start_time":"08:30:00","event_end_date":"11\/11\/2026","event_location":"Hyatt Regency Sydney","event_venue_name":"","country":"Australia","venue_map":false,"event_link":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"hide","utm_pass":false,"disable_chat":true,"asset_expiration":"","get_started_config":"default","gsc_tab":false,"enable_external_utm":false,"add_to_global_events":true,"enable_ab_test":false,"enable_intellimize_api":false,"event_header_bgc":"orange","event_header_title":"Genesys Partner Forum","event_description_title":"","event_description":"The Genesys Partner Forum is your opportunity to connect, collaborate, and shape the future of customer experience together. Designed exclusively for our Partner Ecosystem this forum brings you closer to Genesys leaders and industry peers in the lead-up to Genesys Xperience APAC 2026.<br \/>\r\n<br \/>\r\n<strong>Please note: The Partner Forum is open only to Genesys partners and consultants. Registration does not include access to Xperience APAC. <\/strong>","event_header_image":"https:\/\/www.genesys.com\/media\/LP-banner_2_1920x770.jpg.png","disable_registration":false,"form_header_alignment":"left","form_header":"","form_button":"Register","is_external_registration":[],"form_field_settings":["form_prefill","form_pp","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"text","af_width":false,"af_label":"Please let us know if you have any dietary requirements:","af_lid":"DietaryRequirement","af_lname":"DietaryRequirement","af_id":"fe460","af_name":"reusableField01Label","af_required":"not-required","af_opt_design":"stacked","af_value":"","select_option":false}]},"cust_form_id":"","form_cid":"701Ht0000025VqRIAU","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"<p>Thank you for registering for the <strong>Genesys Partner Forum<\/strong>. You will receive a confirmation email shortly.<\/p>\n<p>If you don&#8217;t receive an email, please contact the Genesys Events Team via email at events@cw3.co or call +61 3 9870 2611.<\/p>\n<p><strong>Please note: The Partner Forum is open only to Genesys partners and consultants. Registration does not include access to Xperience APAC.\u00a0<\/strong><\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"b1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":645370,"content_video":""},"text_content":{"sub_title_h4":"The Partner Forum delivers five outcomes. Each is focused on turning Experience Orchestration into execution.","text_content":"<ul>\n<li>Align on Agentic Orchestration: Understand what it means for customers, Genesys and the role of our partner ecosystem in FY28.<\/li>\n<li>Turn AI into customer outcomes: Use the AI Adoption Journey to identify opportunities, sequence value and move customers from AI ambition to measurable impact.<\/li>\n<li>Take AI into real customer conversations: Hear what is working in the field, including the language, proof points and approaches that resonate with economic buyers.<\/li>\n<li>Build repeatable partner practices: Explore practical opportunities across Agentic AI, Work Automation, Orchestrator and Journey Management that partners can take to market and scale.<\/li>\n<li>Commit to FY28 execution: Leave with clear priorities for building capability, creating customer value and growing together through Experience Orchestration.<\/li>\n<\/ul>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"","event_agenda_opened":"-1","remove_agenda_nav":false,"event_agenda_nav":"","disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":true,"remove_venue_nav":false,"event_venue_nav":"","enable_map":false,"disable_faq_section":false,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":false,"additional_content_template":"f","additional_content_position":"agenda","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"Why Attend the Genesys Partner Forum?","text_content":"<p>The Experience Economy is evolving rapidly, and AI is changing both what customers expect and how value is created.<\/p>\n<p>In one focused morning, you\u2019ll gain:<\/p>\n<ul>\n<li><strong>Executive perspective<\/strong> on the rise of Experience Orchestration and why it is becoming a critical business discipline.<\/li>\n<li><strong>A practical AI Adoption Journey<\/strong> for moving customers from Agent Copilot through Virtual Agent to Agentic Virtual Agent, with a framework for identifying and sequencing opportunity.<\/li>\n<li><strong>Real-world insight<\/strong> from Genesys sales and industry leaders on how AI conversations are landing with customers and economic buyers.<\/li>\n<li><strong>Lessons from live ANZ deployments<\/strong>, including Agentic Virtual Agents, Navigator and Work Automation, what we are learning and where partners can create value.<\/li>\n<li><strong>Practical partner plays<\/strong> for building repeatable practices around Work Automation, Orchestrator and Journey Management.<\/li>\n<li><strong>Direct access to Genesys leaders<\/strong>, customers and ecosystem peers to connect, exchange perspectives and identify opportunities to work together in FY28.<\/li>\n<\/ul>\n","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"M j, Y","event_time_format":"H:i","event_hashtag":"","w_tycontent":"<p>Thank you for registering for the <strong>Genesys Partner Forum<\/strong>. You will receive a confirmation email shortly.<\/p>\n<p>If you don&#8217;t receive an email, please contact the Genesys Events Team via email at events@cw3.co or call +61 3 9870 2611.<\/p>\n<p><strong>Please note: The Partner Forum is open only to Genesys partners and consultants. 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