{"id":598195,"date":"2025-10-09T16:16:22","date_gmt":"2025-10-09T23:16:22","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=598195"},"modified":"2025-11-04T18:04:48","modified_gmt":"2025-11-05T02:04:48","slug":"genesys-anz-partner-forum","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/genesys-anz-partner-forum","title":{"rendered":"Genesys ANZ Partner Forum"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":316,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-598195","events","type-events","status-publish","hentry"],"acf":{"event_type":"cxtour","event_status":"ontime","event_start_date":"11\/19\/2025","event_start_time":"09:00:00","event_end_date":"11\/19\/2025","event_location":"Hyatt Regency Sydney","event_venue_name":"","country":"Australia","venue_map":false,"event_link":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"hide","utm_pass":false,"disable_chat":true,"asset_expiration":"","get_started_config":"default","gsc_tab":false,"enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"enable_intellimize_api":false,"event_header_bgc":"orange","event_header_title":"Genesys ANZ Partner Forum","event_description_title":"","event_description":"The Genesys ANZ Partner Forum is your opportunity to connect, collaborate, and shape the future of customer experience together. Designed exclusively for our Partner Ecosystem this forum brings you closer to Genesys leaders and industry peers in the lead-up to Genesys Xperience APAC 2025. <br \/>\r\n<br \/>\r\n<br \/>\r\n<strong>Please note the Partner Forum Registration will not give you access to Xperience APAC. <\/strong>","event_header_image":"https:\/\/www.genesys.com\/media\/LP-banner_2_1920x770.jpg.png","disable_registration":false,"form_header_alignment":"left","form_header":"","form_button":"Register","is_external_registration":[],"form_field_settings":["form_prefill","form_pp","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"text","af_width":false,"af_label":"Please let us know if you have any dietary requirements:","af_lid":"DietaryRequirement","af_lname":"DietaryRequirement","af_id":"fe460","af_name":"reusableField01Label","af_required":"not-required","af_opt_design":"stacked","af_value":"","select_option":false}]},"cust_form_id":"","form_cid":"701Ht000001CV9yIAG","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"<p>Thank You for Registering!<\/p>\n<p>We\u2019re excited to have you join us at the Genesys ANZ Partner Forum, your chance to connect, collaborate, and shape the future of customer experience. We look forward to seeing you ahead of Genesys Xperience APAC 2025 for an inspiring and impactful session with our Partner Ecosystem.<\/p>\n<p><strong>Please note the Partner Forum Registration will not give you access to Xperience APAC.<\/strong><\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":598204,"content_video":""},"text_content":{"sub_title_h4":"Why Attend the Genesys ANZ Partner Forum?","text_content":"<p>This is more than a briefing \u2014 it\u2019s a chance to align strategies, strengthen relationships, and discover how together we can drive success in 2025 and beyond.<\/p>\n<p>In just a few hours, you\u2019ll gain:<\/p>\n<ul>\n<li><strong>Executive insight<\/strong> into how the Experience Economy is reshaping customer and partner value.<\/li>\n<li><strong>Practical business updates<\/strong> from Genesys leaders across Sales, Customer Success, Marketing, Professional Services, and more\u2014helping you identify new ways to grow with us.<\/li>\n<li><strong>Ecosystem perspectives<\/strong> from AWS, ServiceNow, and independent consultants on how collaboration drives customer outcomes.<\/li>\n<li><strong>Customer voice<\/strong> on what matters most in partner engagement.<\/li>\n<li><strong>Networking and access<\/strong> to decision-makers across Genesys and our ecosystem.<\/li>\n<\/ul>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"","event_agenda_opened":"-1","remove_agenda_nav":false,"event_agenda_nav":"","disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":true,"remove_venue_nav":false,"event_venue_nav":"","enable_map":false,"disable_faq_section":false,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"19\/11\/2025","agenda_tab_label":"","agenda_details":[{"agenda_title":"Arrival and Networking Coffee","agenda_start_time":"08:30:00","agenda_end_time":"09:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Welcome Remarks","agenda_start_time":"09:00:00","agenda_end_time":"09:05:00","agenda_single_description":"<ul>\n<li>Rob Alexander, Manager, Partner Sales ANZ, Genesys<\/li>\n<\/ul>\n","agenda_session_speakers":false},{"agenda_title":"Executive Keynote \u2013 Experience Economy Transformation","agenda_start_time":"09:05:00","agenda_end_time":"09:25:00","agenda_single_description":"<p>Transformation in the Experience Economy, rethinking how customers make decisions to drive business value and achieve better outcomes.<\/p>\n<ul>\n<li>Peter Graf, Senior Vice President Strategy, Genesys<\/li>\n<\/ul>\n","agenda_session_speakers":false},{"agenda_title":"Executive Session \u2013 Implications for our Partner Ecosystem","agenda_start_time":"09:25:00","agenda_end_time":"09:45:00","agenda_single_description":"<p>What the Experience Economy means for our Partner Ecosystem, driving business outcomes and reshaping the business.<\/p>\n<ul>\n<li>Gwilym Funnel, Vice President Partner and Alliance APAC, Genesys<\/li>\n<\/ul>\n","agenda_session_speakers":false},{"agenda_title":"Customer Voice: What Customers Value when Engaging with Partners and Genesys","agenda_start_time":"09:45:00","agenda_end_time":"10:00:00","agenda_single_description":"<p>Hear directly from a Genesys customer as they share real-world insights on what drives successful partnerships. 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This panel highlights how joint solutions and go-to-market initiatives are helping partners deliver greater value, agility, and impact.<\/p>\n<p>Moderated by Kim Duncan, Account Director Partner, Genesys<\/p>\n<ul>\n<li>Panellists to be announced soon<\/li>\n<\/ul>\n","agenda_session_speakers":false},{"agenda_title":"Strategic Alliances: ServiceNow","agenda_start_time":"11:25:00","agenda_end_time":"11:40:00","agenda_single_description":"<p>Panel discussion on our joint value, opportunity and shared engagement.<\/p>\n<p>Discover how the Genesys-ServiceNow alliance is creating seamless, connected experiences for customers. This session showcases how joint innovation and collaboration are driving efficiency, automation, and business value, featuring Nexon\u2019s success story that brings the partnership to life.<\/p>\n<ul>\n<li>Anthony Valmorbida, Account Director Partner, Genesys<\/li>\n<li>Cameron Adams, Senior Manager, Solution Consulting CRM &amp; Industry, ANZ-ServiceNow<\/li>\n<li>Michael Pratt, Head of Sales Specialists, Nexon<\/li>\n<\/ul>\n","agenda_session_speakers":false},{"agenda_title":"Independent Consultants Panel: Advisory Role, Engagement Models, Best Practices","agenda_start_time":"11:40:00","agenda_end_time":"11:55:00","agenda_single_description":"<p>Join leading independent consultants as they share their perspectives on partnering with Genesys to deliver exceptional customer outcomes. 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