{"id":560844,"date":"2025-03-11T21:23:56","date_gmt":"2025-03-12T04:23:56","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=560844"},"modified":"2025-04-10T16:29:50","modified_gmt":"2025-04-10T23:29:50","slug":"transforming-insurance-customer-engagement-in-the-digital-age","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/transforming-insurance-customer-engagement-in-the-digital-age","title":{"rendered":"Genesys + AWS: Transforming Insurance Customer Engagement in the Digital Age"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":952,"featured_media":565275,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-560844","events","type-events","status-publish","has-post-thumbnail","hentry","event_type-industry-events"],"acf":{"event_type":"industry","event_status":"ontime","event_start_date":"04\/23\/2025","event_end_date":"04\/23\/2025","event_location":"Kuala Lumpur, Malaysia","event_venue_name":"The St. Regis Kuala Lumpur","country":"Malaysia","state":"Florida","venue_map":{"address":"The St. Regis Kuala Lumpur, Jalan Stesen Sentral 2, Kuala Lumpur Sentral, Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia","lat":3.1369937,"lng":101.6891578,"zoom":14,"place_id":"ChIJSVRA44NJzDER-KoyjxF_wvU","name":"The St. Regis Kuala Lumpur","street_number":"6","street_name":"Jalan Stesen Sentral 2","city":"Kuala Lumpur","state":"Wilayah Persekutuan Kuala Lumpur","post_code":"50470","country":"Malaysia","country_short":"MY"},"meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"disable_chat":false,"enable_ab_test":false,"event_header_bgc":"orange","event_header_title":"

Genesys X AWS: Malaysia Insurance Innovations Event<\/h2>","event_description_title":"

Transforming Insurance Customer
Engagement in the Digital Age<\/h4>","event_description":"
Join Genesys & AWS's event to learn how digital transformation can elevate policyholder satisfaction and position your organisation as a leader in the insurance industry.","disable_registration":false,"form_header_alignment":"center","form_header":"","form_button":"Register now","is_external_registration":[],"form_field_settings":["form_prefill","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_jobfunction1","fl_joblevel1","fl_title"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"text","af_width":false,"af_label":"Do you have any special dietary requirements (Halal\/Vegetarian)?","af_lid":"DietaryRequirement","af_lname":"DietaryRequirement","af_id":"fe460","af_name":"reusableField01Label","af_required":"required","af_opt_design":"stacked","af_value":"","select_option":false}]},"cust_form_id":"","form_cid":"7014X000003AhIKQA0","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"no","ar_title":"custom","ar_custom_title":"Thank you for scheduling time to meet at Enterprise Connect 2025.","ar_url":"custom","ar_custom_url":"","custom_ty":"

Thank you for signing up for the Genesys & AWS Insurance Innovations Event. We’re excited to show you how Genesys and AWS can elevate the insurance experience for your customers and employees. We will be in contact with more details closer to the event date.<\/p>\n

*Please note<\/em>: Your registration is not yet confirmed. You will receive an additional confirmation email once it has been processed.<\/strong><\/em><\/p>\n

If you need any assistance, please email robert.billing@genesys.com<\/a><\/em><\/p>\n

 <\/p>\n

 <\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"d1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":false,"content_video":""},"text_content":{"sub_title_h4":"Genesys X AWS: Malaysia Insurance Innovations Event","text_content":"


\nIn today’s rapidly evolving risk landscape, insurance companies must adapt to meet rising customer expectations.
\n<\/span>To thrive, insurers need to deliver personalised, connected experiences across all channels, fostering lasting loyalty. <\/span><\/p>\n

This Genesys & AWS event will explore strategies for integrating AI-driven automation, enhancing operational efficiency,
\nand providing seamless, empathetic customer interactions.<\/span><\/p>\n

Join us to discover how embracing digital transformation can elevate policyholder satisfaction,
\nand position your organisation as a leader in the insurance industry.<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"disable_speaker_section":false,"disable_venue_section":false,"enable_map":true,"disable_faq_section":false,"disable_sponsor_section":false,"disable_additional_content_section":true,"additional_content_template":"a1","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":560860,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","custom_canonical_url":"","disable_next_steps":false,"next_steps_type":"default","ns_title":"","resource_next_steps":"","external_registration_link":"https:\/\/enterpriseconnect.com\/passes-pricing","text_content_2":{"sub_title_h4":"Must-see sessions with Genesys","text_content":"

Don\u2019t miss these insightful sessions led by Genesys thought leaders:<\/p>\n