{"id":430353,"date":"2022-05-06T02:55:29","date_gmt":"2022-05-06T09:55:29","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=430353"},"modified":"2022-07-17T20:07:25","modified_gmt":"2022-07-18T03:07:25","slug":"cx-tour-thailand-2022","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/cx-tour-thailand-2022","title":{"rendered":"CX Tour Thailand 2022"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":928,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-430353","events","type-events","status-publish","hentry"],"acf":{"event_type":"cxtour","event_status":"ontime","event_location":"Bangkok","event_venue_name":"Renaissance Bangkok Ratchaprasong Hotel","country":"Thailand","venue_map":{"address":"Renaissance Bangkok Ratchaprasong Hotel","lat":13.7428194,"lng":100.5417684,"zoom":14,"place_id":"ChIJAQAAANee4jARzKO247hxrLU","street_number":"8","street_name":"Thanon Phloen Chit","state":"Krung Thep Maha Nakhon","post_code":"10330","country":"Thailand","country_short":"TH"},"meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"disable_chat":false,"enable_ab_test":false,"event_header_bgc":"orange","event_header_title":"CX Tour Thailand","event_description_title":"What's next: Digital Empathy","event_description":"Attend for free in half-day immersive CX Tour Thailand focusing on key takeaways on how businesses can be forward-thinking, innovate quickly and deliver the best of breed customer and employee experiences.\u00a0\u00a0\u00a0
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\r\nJoin us to learn, engage and network with fellow like-minded professionals in this one event.\u00a0
\r\n","disable_registration":false,"form_header_alignment":"left","form_header":"","form_button":"","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"7011T000001YlPmQAK","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"
\u0e2a\u0e27\u0e31\u0e2a\u0e14\u0e35,\r\n\r\n\u0e02\u0e2d\u0e02\u0e2d\u0e1a\u0e04\u0e38\u0e13\u0e17\u0e35\u0e48\u0e25\u0e07\u0e17\u0e30\u0e40\u0e1a\u0e35\u0e22\u0e19\u0e40\u0e02\u0e49\u0e32\u0e23\u0e48\u0e27\u0e21 CX Tour Bangkok\r\n\r\n\u0e01\u0e32\u0e23\u0e25\u0e07\u0e17\u0e30\u0e40\u0e1a\u0e35\u0e22\u0e19\u0e19\u0e35\u0e49\u0e44\u0e21\u0e48\u0e44\u0e14\u0e49\u0e23\u0e31\u0e1a\u0e01\u0e32\u0e23\u0e22\u0e37\u0e19\u0e22\u0e31\u0e19 \u0e17\u0e35\u0e21\u0e07\u0e32\u0e19\u0e02\u0e2d\u0e07\u0e40\u0e23\u0e32\u0e08\u0e30\u0e15\u0e34\u0e14\u0e15\u0e48\u0e2d\u0e04\u0e38\u0e13\u0e40\u0e1e\u0e37\u0e48\u0e2d\u0e22\u0e37\u0e19\u0e22\u0e31\u0e19\u0e01\u0e32\u0e23\u0e40\u0e02\u0e49\u0e32\u0e23\u0e48\u0e27\u0e21\u0e02\u0e2d\u0e07\u0e04\u0e38\u0e13\r\n\r\n\u0e02\u0e2d\u0e02\u0e2d\u0e1a\u0e04\u0e38\u0e13,\r\n\r\n\u0e04\u0e23\u0e34\u0e2a\u0e15\u0e34\u0e19, \u0e40\u0e08\u0e40\u0e19\u0e0b\u0e34\u0e2a<\/span><\/pre>\n
Hello there,<\/p>\n
Thank you for registering for CX Tour Bangkok.<\/p>\n
This registration is not confirmed. Our team will contact you to confirm your attendance.\u00a0<\/strong><\/p>\n
Thank you,<\/p>\n
Christine, Genesys<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":false,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"disable_agenda_section":false,"disable_speaker_section":false,"disable_venue_section":false,"enable_map":true,"disable_faq_section":false,"disable_sponsor_section":false,"disable_additional_content_section":true,"additional_content_template":"a1","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","event_start_date":"06\/30\/2022","event_end_date":"06\/30\/2022","event_agenda_group":[{"agenda_group_title":"CX Tour Thailand 08:00 - 14:00 BKT","event_agenda":[{"agenda_date":"30\/06\/2022","agenda_tab_label":"","agenda_details":[{"agenda_title":"Registration","agenda_start_time":"08:00:00","agenda_end_time":"09:00:00","agenda_single_description":"
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Stephen Hamill, VP and MD, SEA and South Asia, Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Stay ahead of the game: delivering exceptional service through Empathy","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"
Speakers:<\/p>\n
Albert Tay, Director, Financial Services, Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Does your cloud CX migration need some blue-sky clarity?","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"
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Speakers:<\/p>\n
Chaianun Recheva, Business Development, TrueBusiness<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Coffee Break","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Traditional contact center vs Omni-channel Customer-centric solution","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"
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Partitan Rungkrae, Principal Solution Consultant, Genesys<\/span><\/p>\n
<\/p>\n
 <\/p>\n","agenda_session_speakers":false},{"agenda_title":"Panel Discussion:  Understanding today's Customer Journey and the expectations of Excellent Customer Experience in an Endemic Environment ","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"
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Nuttapol Plukpaiboon, Head of Acquisition, Private Sector and Partnership Fundraising, UNICEF Thailand<\/p>\n
Srihanath Lamsam, CEO, Robinhood<\/p>\n
Kulachart Ngernpermpoon, Country Manager, IndoChina, Genesys<\/p>\n
Bee Xoomsai, Moderator<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Building a Strong and Differentiated Experience and Learning Culture for Employees","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"
Speakers:<\/p>\n
Fiona Symons, Executive Director, Irma-Insights<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Customer Feature: Bitkub","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"
Speakers:<\/p>\n
Sangwian Jaipipak, Senior Customer Support Manager, Bitkub<\/p>\n
Maytha Kornprasert, Senior Customer Success Manager, Genesys<\/span><\/p>\n","agenda_session_speakers":false},{"agenda_title":"Myth buster - is it \u201csafe\u201d moving to cloud? with AWS","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"
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Annop Siritikul. Head of Enterprise Business, Amazon Web Services\u00a0(AWS)<\/p>\n","agenda_session_speakers":false},{"agenda_title":"A Journey to Post-PDPA Contact Centers","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"
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