{"id":328965,"date":"2020-07-29T19:04:31","date_gmt":"2020-07-30T02:04:31","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=328965"},"modified":"2020-08-02T18:11:42","modified_gmt":"2020-08-03T01:11:42","slug":"g-summit-asia","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/g-summit-asia","title":{"rendered":"G-Summit Asia"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":761,"featured_media":322230,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-328965","events","type-events","status-publish","has-post-thumbnail","hentry","event_type-g-summit"],"acf":{"event_type":"gsummit","event_status":"virtual","event_start_date":"08\/04\/2020","event_end_date":"08\/07\/2020","event_location":"A four day on-demand event ","event_venue_name":"","country":"Virtual","no_link":[],"event_link":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"event_header_title":"G.Summit Asia ","event_description_title":"All sessions, on-demand.","event_description":"It\u2019s a new world for business.<br \/>\r\n<br \/>\r\nThe ability to adapt to your customers' changing needs is critical. See how Genesys can help you succeed by attending this on-demand event. <br \/>\r\n<br \/>\r\nG-Summit Asia is the place to find your path forward in uncertain times. Discover how to give your customers the new experiences they want. <br \/>\r\n","event_header_image":"https:\/\/www.genesys.com\/media\/Genesys-Cloud-TV-Hub-Featured-Image-824x528-Clouds.jpg","disable_registration":false,"form_header":"","form_button":"Register or Login","is_external_registration":["External Registration"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":false,"ar_custom_title":"","ar_url":false,"ar_custom_url":"","custom_ty":""},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"Why Attend?","sub_title":"G.Summit Virtual Asia is the place to find your path forward in uncertain times."},"media_content":{"select_media":"image","content_image":315011,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"<p>G-Summit Asia will provide the insights and practical knowledge you need to empower employees, strengthen customer relationships and keep your business moving forward.<\/p>\n<p>Move to the cloud, adopt AI, discover new ways to personalise customer experience\u2026 all at G-Summit Asia.<\/p>\n<p>Join us at this on-demand event to see demos, view keynote presentations, attend breakouts \u2013 and leave with the confidence and know-how to advance your business in 2020 and beyond.<\/p>\n","cta_text":"","cta_url":""},"disable_speaker_section":false,"event_speakers":[{"speaker_name":"Peter Graf","speaker_position":"Chief Product Officer, Genesys","speaker_description":"","speaker_image":324899,"speaker_social":false},{"speaker_name":"Sophie Giesen","speaker_position":"Head of Strategic Business Consulting, ANZ, Genesys","speaker_description":"","speaker_image":295309,"speaker_social":false},{"speaker_name":"Gwilym Funnel","speaker_position":"Senior Vice President Asia Pacific and Japan, Genesys","speaker_description":"","speaker_image":314964,"speaker_social":false},{"speaker_name":"Dr. Apisamai Srirangson, M.D.","speaker_position":"Director of Bangkok Mental Health Centre, Bangkok Hospital","speaker_description":"","speaker_image":319957,"speaker_social":false},{"speaker_name":"Manoj Menon","speaker_position":"Founder of Twimbit, Ex-APAC MD Frost & Sullivan, Twimbit","speaker_description":"","speaker_image":314960,"speaker_social":false},{"speaker_name":"Simon Waller","speaker_position":"The Digital Champions Club","speaker_description":"","speaker_image":314965,"speaker_social":false},{"speaker_name":" Ella Wang \u6c6a\u9298\u82f1","speaker_position":"Solution Consultant of Greater China, Genesys","speaker_description":"","speaker_image":317776,"speaker_social":false},{"speaker_name":"Pranay Anand","speaker_position":"Director Intelligent Workplace, NTT Ltd.","speaker_description":"","speaker_image":317777,"speaker_social":false},{"speaker_name":"Tim Dawson","speaker_position":"Cloud Partners Solutions Lead, Google","speaker_description":"","speaker_image":318100,"speaker_social":false},{"speaker_name":"Larry Clarkson","speaker_position":"CTO, AudioCodes","speaker_description":"","speaker_image":319055,"speaker_social":false},{"speaker_name":"Jean-Marc Provost","speaker_position":"Director Digital & Conversational AI, Genesys","speaker_description":"","speaker_image":317779,"speaker_social":false},{"speaker_name":"Robert Billing","speaker_position":"Head of Marketing, Asia, Genesys","speaker_description":"","speaker_image":317786,"speaker_social":false},{"speaker_name":"Dave Giblin","speaker_position":"Head of Strategic Consulting, Genesys","speaker_description":"","speaker_image":314959,"speaker_social":false},{"speaker_name":"Patrick Ong","speaker_position":"Head of Solutions Consulting, Genesys","speaker_description":"","speaker_image":317778,"speaker_social":false},{"speaker_name":"Hemant Dhoundiyal","speaker_position":"Head of Solutions & Services, ASEAN, Orange Business Services","speaker_description":"","speaker_image":320194,"speaker_social":false},{"speaker_name":"Pattadon Banthoonipit","speaker_position":"Consultant, South-East Asia, Genesys","speaker_description":"","speaker_image":156484,"speaker_social":false}],"disable_agenda_section":false,"event_agenda_group":[{"agenda_group_title":"Keynote Presentations","event_agenda":false,"additional_agenda_content":"<p><strong>Google Contact Centre AI (CCAI) in the contact centre, with an interview with Telecom of Thailand (09:59mins)<\/strong><\/p>\n<ul>\n<li>Google and Genesys have partnered, so you can deliver new world-class customer experiences \u2014 blending AI and Google voice interaction technologies with Genesys call centre automation and orchestration. Tim Dawson is here to share how the partnership has evolved and how the technology is unlocking the transformation of AI for contact centre. And later in the presentation you will hear from Telcom of Thailand.<\/li>\n<\/ul>\n<p><strong>Reimagine the Experience: What if everything we thought we knew was wrong? (5:26mins)<\/strong><\/p>\n<ul>\n<li>At no point in recent history have words such as \u2018virtual\u2019, \u2018customer\u2019 and \u2018experience\u2019 had more significance than they do right now. The last few months have revealed insights and desires that even our customers didn\u2019t know that they had and this has brought everything we thought we knew about the customer experience into question.\u00a0It goes without saying that there are significant rewards for organisations that can respond to this shift quickly and effectively. In his virtual keynote that blurs the real with the virtual\u00a0Simon Waller\u00a0will encourage you to think deeper about what your customers want and how we can create more thoughtful and meaningful experiences to serve them.<\/li>\n<\/ul>\n<p><strong>Tips for ensuring a remote workforce remain happy, healthy &amp; fit! (10:02mins)<\/strong><\/p>\n<ul>\n<li>We asked two medical experts to share their knowledge on how business leaders everywhere can help the teams navigate through work-from-home and the new challenges that we are all facing.<\/li>\n<\/ul>\n<p><strong>The NEW Measures of CX Success\u00a0from an analyst\u2019s perspective (11:21mins)<\/strong><\/p>\n<ul>\n<li>The presentation will share an analyst perspective on the CX challenges in last 14 weeks and what defines the new normal.\u00a0 How have companies responded to this?\u00a0 This presentation will help define the new measures of success as we race to embrace the digital economy?<\/li>\n<\/ul>\n<p><strong>Employee Experience \u2013 a critical pillar for CX (12:10mins)<\/strong><\/p>\n<ul>\n<li>The business models of delivering great CX is changing rapidly and the employee is at the center of this transformation.\u00a0 Work from home and the gig economy are the central pillars of this change.\u00a0 Disruptive technologies also need employees to constantly upgrade their skills.\u00a0 This presentation will discuss how companies can enable great customer experiences by innovating their employee experience.<\/li>\n<\/ul>\n"},{"agenda_group_title":"Genesys Presentations ","event_agenda":false,"additional_agenda_content":"<p><strong>Consumer research: What do empathy and trust have to do with technology? (12:59mins)<\/strong><\/p>\n<ul>\n<li>Genesys multi-country survey finds 71% notice more personalisation in customer experience thanks to technology, but only 52% of consumers feel they\u2019re treated with empathy. Join this webinar to learn what this means for your business and how you use technology.<\/li>\n<\/ul>\n<p><strong>Building exceptional experiences with the Genesys partner ecosystem (11:03mins)<\/strong><\/p>\n<ul>\n<li>Join this webinar to learn how Genesys continues to create value in our partner eco-system as we deliver our vision for Experience as a Service. You will see how we are driving value through to our customers via our channel partners and integrators, strategic alliances, 3rd party applications and developer experience.<\/li>\n<\/ul>\n<p><strong>Genesys vision: Experience as a Service (08:48mins)<\/strong><\/p>\n<ul>\n<li>Make your customer feel remembered, heard and understood. This is the foundation of an empathetic customer experience \u2014 delivered through Experience as a Service. Give every customer exactly the experience they want every time, whether that\u2019s an agent who sympathizes while solving a complex issue or a quick answer from a bot.<\/li>\n<\/ul>\n<p><strong>Genesys Cloud: The race to the cloud is on! (12:52mins)<\/strong><\/p>\n<ul>\n<li>You can count on the industry&#8217;s best cloud platform \u2014 Genesys Cloud. We&#8217;ve spent more than ten years refining and testing our development philosophy and platform architecture. Olivier and Keith are here to let you know what has been happening recently.<\/li>\n<\/ul>\n<p><strong>Deploying Google CCAI with Genesys Cloud \u2013 a look into the technology (29:50mins)<\/strong><\/p>\n<ul>\n<li>Google and Genesys have partnered, so you can deliver new world-class customer experiences \u2014 blending Google\u2019s CCAI for Conversational AI with Genesys call centre automation and orchestration. In this session you will learn how this leading-edge technology is helping to drive the right business outcomes.<\/li>\n<\/ul>\n<p><strong>Employee Gamification with Genesys\u2019 latest Workforce Engagement Management tool (24:12mins)<\/strong><\/p>\n<ul>\n<li>With many companies around the world now experiencing a massive increase in customer interactions whilst at the same time adjusting to a new world of remote working, businesses are looking to workforce engagement tools, including gamification, to empower and engage their contact centre agents.<\/li>\n<\/ul>\n<p><strong>Genesys Cloud product demonstration (28:55mins)<\/strong><\/p>\n<ul>\n<li>Discover the radically easy way to give your customers what matter most \u2013 exceptional customer experience.<br \/>\nJoin this session to see Genesys Cloud, the the all-in-one platform that is easy to deploy and easy to use. In this demonstration you will also get to see how\u00a0new feature capabilities from Genesys Cloud, including native integration with leading platforms like Microsoft teams, Zoom and many more. Join this session to see how AudioCodes offers agile WebRTC Endpoints for all Genesys platforms providing superior voice quality over open internet, without the need for VPN or complex remote management.<\/li>\n<\/ul>\n<p><strong>Customer Success with Genesys (21:04mins)<\/strong><\/p>\n<ul>\n<li>We are with you all the way! In the world of SaaS and Cloud, Genesys Customer Success Managers work closely with you to become your Trusted Advisor, through every stage of your SaaS journey with Genesys. From initial onboarding through steady state operations all the way through contract renewals Genesys Customer Success is designed to place your journey at the centre of all that we do. Jim Campbell, Director of Customer Success, APAC will describe what Customer Success means to Genesys and the value that it brings to you.<\/li>\n<\/ul>\n<p><strong>Genesys\u5e6b\u52a9\u60a8\u8f15\u9b06\u64c1\u6709\u5168\u5a92\u9ad4\u670d\u52d9\u4e2d\u5fc3 (26:38mins)<\/strong><\/p>\n<ul>\n<li>Genesys\u00a0\u5df2\u5e6b\u52a9\u591a\u5bb6\u53f0\u6e7e\u3001\u9999\u6e2f\u7684\u516c\u53f8\u548c\u4e2d\u56fd\u5927\u9646\u7684\u6d77\u5916\u5206\u652f\u673a\u6784\u91cd\u65b0\u5b9a\u7fa9\u4e86\u4ed6\u5011\u7684\u5ba2\u6236\u9ad4\u9a57\u6280\u8853\u73fe\u5be6\uff0c\u628a\u5f9e\u904e\u6642\u3001\u4e0d\u9023\u8cab\u7684\u7cfb\u7d71\u6f14\u9032\u70ba\u4e00\u500b\u73fe\u4ee3\u5316\u7684\u5168\u901a\u8def\u5ba2\u6236\u9ad4\u9a57\uff0c\u63a8\u52d5\u696d\u52d9\u7684\u767c\u5c55\u3002\u900f\u904e\u96f2\u7aef\u7684\u90e8\u7f72\u6a21\u578b\uff0c\u5f48\u6027\u7684\u6d88\u8cbb\u6a21\u5f0f\uff0c\u9019\u5957\u7d93\u5be6\u8b49\u7684\u898f\u7bc4\u6027\u65b9\u6cd5\u80fd\u8b93\u60a8\u9806\u5229\u5730\u9054\u6210\u9810\u671f\u76ee\u6a19\u3002\u800c\u9019\u4e00\u5207\u90fd\u80fd\u6309\u7167\u60a8\u7684\u6b65\u8abf\u9032\u884c\u3001\u5927\u5e45\u964d\u4f4e\u98a8\u96aa\u548c\u6210\u672c\uff0c\u63d0\u4f9b\u5408\u898f\u7684\u670d\u52d9\uff0c\u52a0\u901f\u5be6\u73fe\u5168\u7403\u696d\u52d9\u767c\u5c55\u7684\u50f9\u503c\u3002<\/li>\n<\/ul>\n"},{"agenda_group_title":"Sponsor Presentations ","event_agenda":false,"additional_agenda_content":"<p><strong>Cloud Resiliency, WebRTC Click-to-Call and endpoints to work from anywhere (18:30mins)<\/strong><\/p>\n<ul>\n<li>Genesys provides the best contact centre software to drive\u00a0remarkable customer experiences either in the cloud or on-premise for organisations of any size. To help elevate voice channel customer experience, AudioCodes offer bring-your-own carrier (BYOC) connectivity, security and voice quality monitoring.<\/li>\n<\/ul>\n<p><strong>Moving from CX continuity to sustainability (24:00mins)<\/strong><\/p>\n<ul>\n<li>An NTT Ltd. case study on Respond. Recover. Rebound.<br \/>\nWith social distancing measures in place, \u201chuman touch\u201d is probably the last thing customers want right now. \u201cHuman voice\u201d is more important than ever as service demand levels spiked. In this interactive session, our speakers will share how our global delivery center coped with business continuity and the shift to work-from-home, and insights on how businesses can use AI technology and adjust to the new world of \u201ccenter-less\u201d call centers without compromising your service levels.<\/li>\n<\/ul>\n<p><strong>Future-proof your customer experience (28:30mins)<\/strong><\/p>\n<ul>\n<li>More than ever before, your success is defined by the quality of your customer relationships and the experiences you deliver. The use of AI in automated systems will empower you to understand what your customers are thinking ahead of time. This allows you to engage with them when they want, where they want, and how they want \u2013 even before they contact you. Discover how Orange Business Services can partner you in your innovation and how you can future-proof your business as it continues to evolve.<\/li>\n<\/ul>\n"}],"disable_venue_section":true,"enable_map":true,"disable_faq_section":true,"event_faq":[{"faq_question":"How will I get access to the event?","faq_answer":"<p>Upon registering you will receive an email that contains your login credentials and event page URL. This will be sent to the email address you registered with.<\/p>\n"},{"faq_question":"What will I get out of attending this virtual event?","faq_answer":"<p>Genesys and our sponsors have produced \u2018TV-like\u2019 sessions for you to view all the latest and greatest taking place in the world of CX. You will see sessions from International Keynote presenters, industry analysts, medical professionals and a host of other expert speakers. There are also over 100 prizes up for grabs and in-event promotions for you to consume.<\/p>\n"},{"faq_question":"I have not attended a virtual event before, what will the experience be like?","faq_answer":"<p>The virtual event will be similar to a physical event, there will be a lobby area, theatre and sponsor hall. Our sponsors will have booths for you to interact with and the sessions in the theatre will have experts in our live chat rooms to answer all your questions. The major difference between a physical event and our virtual G-Summit is that you can attend either from the comfort of your home or workplace.<\/p>\n"},{"faq_question":"What if I miss the session at the time schedule in the agenda?","faq_answer":"<p>Most sessions will be pre-recorded, and some will be streamed live. The event will open at 9.30am on Wednesday the 8<sup>th<\/sup> of July and remain open until 11.59pm on Thursday the 9<sup>th<\/sup> of July. During this time the sessions will go-live at the time set out in the agenda. If you miss the start time you can consume the session on-demand whilst the platform is live.<\/p>\n"},{"faq_question":"Can I share my virtual conference login information with other members of my team?","faq_answer":"<p>It is best to have each attendee register their own details as the platform will not allow more than one user to log in using the same credentials.<\/p>\n"},{"faq_question":"If I can't attend or miss the two-day event, can I access the recordings to view?","faq_answer":"<p>The event will open at 9.30am on Wednesday the 8<sup>th<\/sup> of July and remain open until 11.59pm on Thursday the 9<sup>th<\/sup> of July. Should you not be able to attend during this time Genesys will be announcing post this event a bonus on-demand 24hour period for attendees to view all the sessions.<\/p>\n"}],"disable_sponsor_section":false,"event_sponsor_tier":[{"sponsor_tier":"Custom","custom_tier":"Diamond","event_sponsors":[{"sponsor_name":"Google","sponsor_image":316959,"sponsor_url":"https:\/\/cloud.google.com\/gcp\/?utm_source=google&utm_medium=cpc&utm_campaign=japac-SG-all-en-dr-bkws-all-super-trial-e-dr-1008074&utm_content=text-ad-none-none-DEV_c-CRE_248286400211-ADGP_Hybrid+%7C+AW+SEM+%7C+BKWS+~+T1+%7C+EXA+%7C+General+%7C+1:1+%7C+SG+%7C+en+%7C+google+cloud-KWID_43700023274812613-kwd-296530647816&userloc_2702&utm_term=KW_google%20cloud&gclid=EAIaIQobChMIiuuz9KzV6QIVPsEWBR1wEgzrEAAYASAAEgI-EvD_BwE"}]},{"sponsor_tier":"Gold","custom_tier":"","event_sponsors":[{"sponsor_name":"NTT Ltd.","sponsor_image":319335,"sponsor_url":" https:\/\/www.hello.global.ntt"},{"sponsor_name":"Orange Business Services","sponsor_image":319342,"sponsor_url":"https:\/\/www.orange-business.com\/en\/focus\/genesys"},{"sponsor_name":"AudioCodes","sponsor_image":316938,"sponsor_url":"https:\/\/www.audiocodes.com"}]},{"sponsor_tier":"Custom","custom_tier":"Exhibitor ","event_sponsors":[{"sponsor_name":"Activeo ","sponsor_image":316936,"sponsor_url":"https:\/\/www.activeo.com\/en\/"},{"sponsor_name":"Trends","sponsor_image":319097,"sponsor_url":"https:\/\/www.trends.com.ph"},{"sponsor_name":"Fujitsu ","sponsor_image":318957,"sponsor_url":"https:\/\/www.fujitsu.com\/ph\/"},{"sponsor_name":"ITApps","sponsor_image":319100,"sponsor_url":"https:\/\/www.itapps.com"},{"sponsor_name":"MFE International Pte Ltd","sponsor_image":318958,"sponsor_url":"https:\/\/mfe.com.sg"},{"sponsor_name":"Jabra","sponsor_image":319101,"sponsor_url":"https:\/\/www.jabra.sg"},{"sponsor_name":"Continuous Technologies International Ltd","sponsor_image":320196,"sponsor_url":"https:\/\/www.ctint.com\/#\/"},{"sponsor_name":"Keen Best","sponsor_image":319099,"sponsor_url":"https:\/\/keenbest.com.hk\/"},{"sponsor_name":"Grandsys","sponsor_image":319102,"sponsor_url":"https:\/\/www.grandsys.com.tw"}]}],"disable_additional_content_section":true,"additional_content_template":"a1","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"custom","event_time_format":"h:i a","event_hashtag":"","no_index":false,"no_follow":false,"meta_title":"Asia\u2019s premier CX event \u2013 G-Summit Asia on-demand | Genesys","meta_description":"See how cloud delivers mission-critical customer experience, right now when you need it most. G-Summit Asia is a four-day free on-demand event.","w_tycontent":"","external_registration_link":"https:\/\/gsummitasia.vfairs.com","meta_twitter_image":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_image":false,"meta_facebook_title":"","meta_facebook_description":"","form_header_alignment":"left","event_start_time":"","custom_date_format":"l j M y"},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/328965","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/users\/761"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/328965\/revisions"}],"predecessor-version":[{"id":331239,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/328965\/revisions\/331239"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/media\/322230"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/media?parent=328965"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_priority?post=328965"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_contenttheme?post=328965"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_bundle?post=328965"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_contenttheme2?post=328965"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_capability_sitewide?post=328965"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_products_programs?post=328965"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_buying_job?post=328965"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_buyer_persona?post=328965"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_sector?post=328965"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_segment?post=328965"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}