{"id":314279,"date":"2020-06-04T21:34:27","date_gmt":"2020-06-05T04:34:27","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=314279"},"modified":"2020-07-22T16:07:49","modified_gmt":"2020-07-22T23:07:49","slug":"g-summit-virtual-india","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/g-summit-virtual-india","title":{"rendered":"G-Summit Virtual India"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":316,"featured_media":316129,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-314279","events","type-events","status-publish","has-post-thumbnail","hentry"],"acf":{"event_type":"gsummit","event_status":"virtual","event_start_date":"07\/28\/2020","event_end_date":"07\/28\/2020","event_location":"Online Event","event_venue_name":"","country":"Virtual","venue_map":false,"no_link":[],"event_link":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"event_header_title":"G-Summit Virtual India","event_description_title":"Connect. Adapt. Succeed. ","event_description":"In these uncertain times, your business depends on strong customer relationships. It\u2019s not \u201cbusiness as usual\u201d and your customers expect more from you than they did before. Your ability to adapt is critical to success now and moving forward. ","event_header_image":"https:\/\/www.genesys.com\/media\/Delhi-India-4-1920x1230-2.jpg","disable_registration":false,"form_header":"","form_button":"","is_external_registration":["External Registration"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"7011T000001t7Y3QAI","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":false,"ar_custom_title":"","ar_url":false,"ar_custom_url":"","custom_ty":""},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"Pace ahead in the new normal ","sub_title":""},"media_content":{"select_media":"image","content_image":298031,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"

It\u2019s a new world for business. The ability to adapt to your customers\u00a0<\/span>is<\/span>\u00a0critical. See how\u00a0<\/span>Genesys<\/span>\u00a0can help you succeed.<\/span>\u00a0<\/span><\/p>\n

Genesys Virtual Summit India is the place to find your path forward in uncertain times.<\/span>\u00a0<\/span><\/p>\n

Discover how to give your customers the new experiences they want. Gain insights and practical knowledge you need to empower employees, strengthen customer relationships and keep your business moving forward.\u00a0<\/span>\u00a0<\/span><\/p>\n

Move to the cloud, adopt AI, discover new ways to personalize the customer experience.<\/span>\u00a0<\/span><\/p>\n

Join us and experience our unique event<\/span>\u00a0<\/span>where you can virtually engage with our sponsors by visiting their booths, check out product demos,<\/span>\u00a0<\/span>engage with us via chat rooms and attend breakout sessions.\u00a0<\/span>\u00a0<\/span><\/p>\n

At\u00a0<\/span>G-Summit India<\/span>,<\/span>\u00a0get the know-how to advance your business in 2020 and beyond.<\/span>\u00a0<\/span><\/p>\n","cta_text":"","cta_url":""},"disable_speaker_section":false,"event_speakers":[{"speaker_name":"Parminder Kaur","speaker_position":"Associate Director, ICT Frost & Sullivan","speaker_description":"","speaker_image":324897,"speaker_social":false},{"speaker_name":"Raja Lakshmipathy","speaker_position":"Managing Director, Genesys India","speaker_description":"","speaker_image":324898,"speaker_social":false},{"speaker_name":"Peter Graf","speaker_position":"Chief Strategy Officer, Genesys","speaker_description":"","speaker_image":324899,"speaker_social":false},{"speaker_name":"Gwilym Funnel","speaker_position":"Sr Vice President, Genesys APAC","speaker_description":"","speaker_image":324900,"speaker_social":false},{"speaker_name":"Danish Sait","speaker_position":"Actor, Writer, Host","speaker_description":"","speaker_image":328286,"speaker_social":false},{"speaker_name":"Subramanya C","speaker_position":"Global Chief Technology Officer, HGS","speaker_description":"","speaker_image":328287,"speaker_social":false},{"speaker_name":"Vijay Sharma","speaker_position":"Senior Vice President, TataSky","speaker_description":"","speaker_image":328288,"speaker_social":false},{"speaker_name":"Jeff Wise","speaker_position":"VP Strategic Alliances & Ecosystems, Genesys","speaker_description":"","speaker_image":328289,"speaker_social":false},{"speaker_name":"Ramnarayan Mohanty","speaker_position":"Ramnarayan Mohanty, President \u2013 Technology, M\/S Pidilite Industries Limited","speaker_description":"","speaker_image":328943,"speaker_social":false},{"speaker_name":"Gaurav Sadana","speaker_position":"VP & Head \u2013 Central Retention and Customer Experience, Bajaj Allianz Life Insurance Co. Ltd","speaker_description":"","speaker_image":328290,"speaker_social":false},{"speaker_name":"David Totten","speaker_position":"Chief Technology Officer, US Partner Ecosystem, Microsoft","speaker_description":"","speaker_image":328291,"speaker_social":false},{"speaker_name":"Kapil Malhotra","speaker_position":"Customer Engineer, Google Cloud","speaker_description":"","speaker_image":328295,"speaker_social":false},{"speaker_name":"Jean Marc Provost","speaker_position":"Director Digital and Conversational AI, Genesys APAC\u00a0","speaker_description":"","speaker_image":328297,"speaker_social":false},{"speaker_name":"Keith Pearce","speaker_position":"Sr Vice President Corporate Marketing , Genesys","speaker_description":"","speaker_image":328940,"speaker_social":false}],"disable_agenda_section":false,"event_agenda_group":[{"agenda_group_title":"Main Session","event_agenda":[{"agenda_date":"28\/07\/2020","agenda_tab_label":"","agenda_details":[{"agenda_title":"Welcome note: Making CX personal","agenda_start_time":"10:00:00","agenda_end_time":"10:10:00","agenda_single_description":"

Raja Lakshmipathy \u2013 Managing Director, Genesys India<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Experience as a Service","agenda_start_time":"10:10:00","agenda_end_time":"10:20:00","agenda_single_description":"

Gwilym Funnel \u2013 Sr Vice President, Genesys APAC<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Delivering CX in a Multi-cloud environment","agenda_start_time":"10:20:00","agenda_end_time":"10:35:00","agenda_single_description":"

Peter Graf \u2013 Chief Strategy Officer, Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Host ","agenda_start_time":"10:35:00","agenda_end_time":"10:40:00","agenda_single_description":"

Danish Sait – Host, Actor, Writer<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Digitally Transforming Customer Service - a holistic approach to Customer Engagement","agenda_start_time":"10:40:00","agenda_end_time":"11:00:00","agenda_single_description":"

Parminder Kaur \u2013 Associate Director, Frost and Sullivan<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Panel Discussion - Enhancing Customer Engagement and experiences with connected Customer Service","agenda_start_time":"11:00:00","agenda_end_time":"11:45:00","agenda_single_description":"

Parminder Kaur, Ramnarayan Mohanty, Vijay Sharma, Subramanya, and Gaurav Sadana.<\/p>\n","agenda_session_speakers":false}]}],"additional_agenda_content":""},{"agenda_group_title":"Breakouts","event_agenda":[{"agenda_date":"28\/07\/2020","agenda_tab_label":"","agenda_details":[{"agenda_title":"[Cloud breakout Session] Genesys Cloud: race to the Cloud - By Olivier Jouve, Executive Vice President and General Manager of Genesys Cloud","agenda_start_time":"11:45:00","agenda_end_time":"12:00:00","agenda_single_description":"

Executive Vice President and General Manager, Genesys Cloud<\/p>\n","agenda_session_speakers":false},{"agenda_title":"[Automation breakout] Google Contact Centre AI with Genesys Cloud","agenda_start_time":"11:45:00","agenda_end_time":"12:00:00","agenda_single_description":"

Jean Marc Provost, Director Digital and Conversational AI, Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"[Automation breakout] Guest Speaker: Delivering Automation using Google Cloud + Genesys","agenda_start_time":"12:00:00","agenda_end_time":"12:20:00","agenda_single_description":"

Kapil Malhotra, Customer Engineer, Google Cloud<\/p>\n","agenda_session_speakers":false},{"agenda_title":"[Cloud breakout\u200b] Moving your on-premise contact center to the cloud","agenda_start_time":"12:00:00","agenda_end_time":"12:20:00","agenda_single_description":"

David Totten, CTO US Partner Ecosystem, Microsoft, and Jeff Wise, VP, Strategic Alliances and Ecosystems, Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Customer Showcase\u200b","agenda_start_time":"12:20:00","agenda_end_time":"12:40:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":"

*9:30 -13:30 – Time to visit booths<\/p>\n"}],"disable_venue_section":false,"enable_map":true,"disable_faq_section":false,"event_faq":false,"disable_sponsor_section":false,"event_sponsor_tier":[{"sponsor_tier":"None","custom_tier":"","event_sponsors":[{"sponsor_name":"AudioCodes","sponsor_image":325489,"sponsor_url":""},{"sponsor_name":"CS Infocomm","sponsor_image":325488,"sponsor_url":""},{"sponsor_name":"EPOS","sponsor_image":325487,"sponsor_url":""},{"sponsor_name":"Orange Business Services","sponsor_image":325486,"sponsor_url":""},{"sponsor_name":"MokSa Technologies","sponsor_image":326396,"sponsor_url":""},{"sponsor_name":"Jabra","sponsor_image":325485,"sponsor_url":""},{"sponsor_name":"NTT","sponsor_image":325483,"sponsor_url":""}]}],"disable_additional_content_section":true,"additional_content_template":"f","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","no_index":false,"no_follow":false,"meta_title":"","meta_description":"G-Summit Virtual India is the place to find your path forward in these uncertain times. Move to the cloud, adopt AI, discover new ways to personalize customer experience. Join us and experience our unique event where you can virtually engage with our sponsors by visiting their booths, check out product demos, engage with us via chat rooms and attend breakout sessions. At G-Summit Virtual India, get the know-how to advance your business in 2020 and beyond.","w_tycontent":"

Thank you for registering for our\u00a0<\/span><\/span>Genesys<\/span><\/span>\u00a0Virtual Summit India. If you have not received the registration confirmation email, please check your junk\u00a0<\/span><\/span>folder.\u00a0<\/span><\/span>\u00a0<\/span><\/p>\n","meta_twitter_image":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_image":false,"meta_facebook_title":"","meta_facebook_description":"","external_registration_link":"https:\/\/gsummitindia.vfairs.com\/en\/registration","form_header_alignment":"left","event_start_time":""},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/314279","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/users\/316"}],"version-history":[{"count":6,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/314279\/revisions"}],"predecessor-version":[{"id":328949,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/events\/314279\/revisions\/328949"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/media\/316129"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/media?parent=314279"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_priority?post=314279"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_contenttheme?post=314279"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_bundle?post=314279"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_contenttheme2?post=314279"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_capability_sitewide?post=314279"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_products_programs?post=314279"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_buying_job?post=314279"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_buyer_persona?post=314279"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_sector?post=314279"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/tax_segment?post=314279"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}