{"id":258990,"date":"2020-03-25T14:58:23","date_gmt":"2020-03-25T21:58:23","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=258990"},"modified":"2021-07-30T02:40:48","modified_gmt":"2021-07-30T09:40:48","slug":"virtual-cx-tour-anz","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-sg\/events\/virtual-cx-tour-anz","title":{"rendered":"Virtual CX Tour ANZ"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":598,"featured_media":259655,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-258990","events","type-events","status-publish","has-post-thumbnail","hentry","event_type-cx-tours"],"acf":{"event_type":"cxtour","event_start_date":"04\/08\/2020","event_end_date":"04\/08\/2020","event_location":"Virtual","event_venue_name":"","country":"Virtual","venue_map":false,"no_link":[],"event_link":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"event_header_title":"Virtual CX Tour ANZ","event_description_title":"Experience as a Service: How to deliver true personalisation at scale","event_description":"In the current climate, it has never been more important for businesses to lead with empathy in every interaction, to show up for their customers and build their trust and loyalty.<br \/>\r\n<br \/>\r\nJoin this webinar to understand how the introduction of Experience as a Service, powered by Genesys Cloud and AI, is enabling organisations to deliver true personalisation at scale to foster customer trust and loyalty.<br \/>\r\n<br \/>\r\n<b>Starting at 12 Noon AEST.<\/b>","event_header_image":"https:\/\/www.genesys.com\/media\/VirtualCXTour-ANZ-LP-Banner-Image-1920x1230@2x-scaled.jpg","form_button":"Register now","is_external_registration":[],"form_setup":{"events_field_config":"hot","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"7011T000001krfxQAA","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"<p>Thank you for registering for the Virtual CX Tour.<\/p>\n<p>Further details regarding how to connect to the session will be sent to you in the coming days.<\/p>\n<p>For further information, or to cancel your registration, please email <a href=\"mailto:anushka@conferenceworks.com.au.\">anushka@conferenceworks.com.au.<\/a><\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"d1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":false,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"<p style=\"text-align: left;\">Understand why Genesys Cloud gives businesses the best of both worlds \u2013 one of the industry\u2019s most powerful cloud platforms enabling rapid innovation and scalability, coupled with the knowledge and expertise of an industry pioneer.\u00a0This starts by helping you know your customers as individuals, not profiles or segments and leading with empathy throughout every connected moment.<\/p>\n<p style=\"text-align: left;\">See the technology in action with interactive demos, including:<\/p>\n<ul>\n<li style=\"text-align: left;\">Genesys Cloud &#8211; 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