{"id":575993,"date":"2025-06-08T23:42:11","date_gmt":"2025-06-09T06:42:11","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=announcements&#038;p=575993"},"modified":"2025-06-08T23:42:11","modified_gmt":"2025-06-09T06:42:11","slug":"genesys-recognises-partners-for-driving-innovative-ai-powered-experience-orchestration-programs-across-apac-2","status":"publish","type":"announcements","link":"https:\/\/www.genesys.com\/en-sg\/company\/newsroom\/announcements\/genesys-recognises-partners-for-driving-innovative-ai-powered-experience-orchestration-programs-across-apac-2","title":{"rendered":"Genesys Recognises Partners for Driving Innovative AI-Powered Experience Orchestration Programs Across APAC"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;pre_h1&#8243;]07\/09\/2025[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1><strong>Genesys Recognises Partners for Driving Innovative AI-Powered Experience Orchestration Programs Across APAC<\/strong><\/h1>\n<h2><em>Recognition reflects the importance of a strong network of partners in helping organisations across the region accelerate customer loyalty through personalised and empathetic experiences <\/em><\/h2>\n<p>Tata Communications Ltd. awarded as India Partner of the Year[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1572297878492{padding-top: 0px !important;}&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<a href=\"https:\/\/www.genesys.com\/en-sg\/genesys-cloud\">Genesys<\/a>\u00ae, a global cloud leader in AI-Powered Experience Orchestration,\u00a0 honoured its top-performing partners across Asia Pacific (APAC) at the 10<sup>th<\/sup> Annual <a href=\"https:\/\/www.genesys.com\/en-sg\/events\/apac-tech-summit\">Genesys APAC Tech Summit<\/a>. Held in Bangkok (Thailand), the event celebrated the regional partners that contribute to APAC\u2019s thriving ecosystem dedicated to helping organizations orchestrate exceptional experiences that help drive improved customer loyalty, employee engagement and productivity, and operational efficiency.<\/p>\n<p>With the theme \u2018Leveling Up Together\u2019, the annual Partner Awards Summit brings together partners, technical teams and solution leaders to explore how AI and digital technologies are shaping the future of customer experience. It spotlights partners who have unlocked new opportunities to deliver exceptional customer value, execution excellence and meaningful impact through the Genesys Cloud\u2122 platform.<\/p>\n<p><em>\u201cGenesys partners are an extension of our sales team, helping drive accelerated results and achieving new heights together. Our robust network of partners plays a pivotal role in advancing our vision for experience orchestration and reinforcing our customer-centric approach. Together, we\u2019re enabling businesses to prepare for the future with AI, cloud and digital technologies, while empowering our partners to build scalable, profitable practices. This year\u2019s award winners have truly exemplified what it means to harness the power of Genesys Cloud AI to deliver empathetic, personalised experiences at scale,\u201d said<\/em> <strong>Gwilym Funnell, Vice President, Partners and Alliance, APAC at Genesys.<\/strong><\/p>\n<p>\u201c<em>Being recognised as &#8216;India Partner of the Year&#8217; for the third consecutive year is a powerful testament to the trust our customers place in us and the strength of our collaboration with Genesys,&#8221; said\u00a0<strong>Arijit Bonnerjee, Senior Vice President &amp; Head \u2013 India Region, Tata Communications<\/strong>. &#8220;Together, we remain deeply committed to pushing the boundaries of innovation, setting new benchmarks, and empowering enterprises across India with seamless, future-ready platforms.&#8221;<\/em><\/p>\n<p><strong>Genesys APAC Partner Award Winners for Fiscal Year 2025:<\/strong><\/p>\n<ul>\n<li>APAC Partner of the Year: Fujitsu Limited<\/li>\n<li>APAC Innovation Trailblazer of the year: Spark New Zealand<\/li>\n<li>APAC Marketing Impact Partner of the Year: NTT Communications Corporation<\/li>\n<li>Japan Partner of the Year: Mitsui Knowledge Industry Co., Ltd.<\/li>\n<li>ASEAN Partner of the Year: NTT MSC Sdn. Bhd.<\/li>\n<li>Australia &amp; New Zealand Partner of the Year: QPC Australia<\/li>\n<li>Greater China Partner of the Year: Continuous Technologies International Limited<\/li>\n<li>India Partner of the Year: Tata Communications Ltd.<\/li>\n<li>Korea Partner of the Year: GS Neotek<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p><strong>About Genesys <\/strong><\/p>\n<p>Genesys empowers more than 8,000 organisations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organisations of all sizes so they can provide empathetic, personalised experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organisations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit\u202f\u00a0<a href=\"https:\/\/www.genesys.com\/en-sg\">https:\/\/www.genesys.com\/en-sg<\/a>.<\/p>\n<p>\u00a9 2025 Genesys. All rights reserved. Genesys, the Genesys logo, Genesys Cloud, Genesys Cloud CX, GCXNow, Experience as a Service, Radarr and AppFoundry are trademarks, service marks and\/or registered trademarks of Genesys. All other company names and logos may be registered trademarks or trademarks of their respective companies.<\/p>\n<p><strong>Media Contacts<\/strong><\/p>\n<p><strong>Manali Pattnaik<\/strong><\/p>\n<p>Director APAC Communications, Genesys<\/p>\n<p><a href=\"mailto:manali.pattnaik@genesys.com\">manali.pattnaik@genesys.com<\/a><\/p>\n<p>+65 83217924<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section full_width=&#8221;stretch_row&#8221; css=&#8221;.vc_custom_1572299908147{padding-bottom: 0px !important;}&#8221;][vc_row equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;pre_h1&#8243;]07\/09\/2025[\/vc_column_text][vc_column_text css=&#8221;&#8221;] Genesys Recognises Partners for Driving Innovative AI-Powered Experience Orchestration Programs Across APAC Recognition reflects the importance of a strong network of partners in helping organisations across the region accelerate customer loyalty through personalised and empathetic experiences Tata Communications Ltd. awarded as India Partner of the [&hellip;]<\/p>\n","protected":false},"author":728,"featured_media":0,"template":"","class_list":["post-575993","announcements","type-announcements","status-publish","hentry"],"acf":{"meta_title":"","meta_description":"Genesys Recognises Partners for Driving Innovative AI-Powered Experience Orchestration Programs Across APAC. Read the release","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","news_date":"","utm_pass":false,"disable_chat":false,"asset_expiration":"","enable_external_utm":false},"news_date":"","_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/announcements\/575993","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/announcements"}],"about":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/types\/announcements"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/users\/728"}],"version-history":[{"count":2,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/announcements\/575993\/revisions"}],"predecessor-version":[{"id":575996,"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/announcements\/575993\/revisions\/575996"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-sg\/wp-json\/wp\/v2\/media?parent=575993"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}