Twice as Nice: Genesys Named a Leader in Both Gartner Magic Quadrants for CCI and CCaaS

Being named a Magic Quadrant Leader is nice. Being named a leader in two Gartner Magic Quadrants is twice as NICE! Genesys is proud to be the only contact centre vendor named a 2017 Gartner Magic Quadrant Leader for Contact Centre Infrastructure (CCI) and Contact Centre as a Service (CCaaS).

Get the Gartner Magic Quadrant reports to learn:

  • The latest on-premise and cloud deployment options
  • Key capabilities to consider when evaluating deployment options
  • How Gartner positions CCI and CCaaS vendors in each of the four quadrants – Leaders, Challengers, Visionaries and Niche players

Get the TWO Gartner MQs

Gartner MQ for CCI: Genesys Named a Leader 9 Years in a Row

Gartner MQ for CCaaS: Genesys Named a Leader 3 Years in a Row

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** This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Genesys.