{"id":612082,"date":"2026-02-10T06:25:03","date_gmt":"2026-02-10T14:25:03","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=612082"},"modified":"2026-04-17T03:14:59","modified_gmt":"2026-04-17T10:14:59","slug":"european-digital-sovereignty-ai-and-the-future-of-experience-orchestration","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/en-gb\/webinars\/european-digital-sovereignty-ai-and-the-future-of-experience-orchestration","title":{"rendered":"European Digital Sovereignty, AI and the Future of Experience Orchestration"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Trust Fuels Innovation<\/h1>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]European Digital Sovereignty, AI and the Future of Experience Orchestration[\/vc_column_text][vc_column_text css=&#8221;&#8221;]Learn the latest insights from PAC analysts, AWS and Genesys on digital sovereignty and the upcoming Genesys Cloud\u2122 European Sovereign region, as experts explore how regulated European organizations can innovate with AI while maintaining compliance, transparency and control.[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<p data-start=\"264\" data-end=\"600\">As regulatory pressure rises and data expectations shift, trust has become the foundation for innovation in customer and citizen experience. Hear from experts at <strong>Genesys, AWS and PAC<\/strong> as they explore how highly regulated European organisations can embrace AI-powered transformation\u2014while maintaining compliance, transparency and control.<\/p>\n<p data-start=\"636\" data-end=\"889\">Recorded the day after the launch of <strong>AWS European Sovereign Cloud<\/strong>, this webinar introduces the upcoming <strong>Genesys Cloud\u2122 European Sovereign region<\/strong>\u2014built to support compliant, secure and scalable experience innovation in Europe\u2019s most regulated industries.<\/p>\n<p data-start=\"636\" data-end=\"889\">What you&#8217;ll learn<\/p>\n<ul>\n<li data-start=\"920\" data-end=\"988\">\n<p data-start=\"922\" data-end=\"988\">Key findings from a <strong>PAC survey<\/strong> of 550 EU business and IT leader<\/p>\n<\/li>\n<li data-start=\"920\" data-end=\"988\">\n<p data-start=\"922\" data-end=\"988\">What digital sovereignty really means for your AI strategy<\/p>\n<\/li>\n<li data-start=\"1052\" data-end=\"1145\">\n<p data-start=\"1054\" data-end=\"1145\">How the <strong>Genesys Cloud\u2122 European Sovereign region<\/strong> supports secure experience orchestration<\/p>\n<\/li>\n<li data-start=\"1146\" data-end=\"1220\">\n<p data-start=\"1148\" data-end=\"1220\">Insights from AWS on building sovereign-by-design cloud infrastructure<\/p>\n<\/li>\n<li data-start=\"1221\" data-end=\"1293\">\n<p data-start=\"1223\" data-end=\"1293\">How public sector leaders are innovating with confidence<\/p>\n<\/li>\n<\/ul>\n<p>[\/vc_column_text][vc_single_image image=&#8221;608186&#8243; css=&#8221;.vc_custom_1776420894123{margin-top: 50px !important;}&#8221; si_max_width=&#8221;450px&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" 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cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">State\/Province<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"City\">\n        <label for=\"fe226\">City<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Job Title\">\n        <label for=\"fe220\">Job Title<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banking<\/option><option value=\"Business Services\">Business Services<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">Entertainment<\/option><option value=\"Government\">Government<\/option><option value=\"Insurance\">Insurance<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option 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conversation\">Ready for a conversation<\/option>\n        <\/select>\n        <label for=\"fe222\">Level of Interest<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21-50<\/option><option value=\"51-100\">51-100<\/option><option value=\"101-300\">101-300<\/option><option value=\"301-500\">301-500<\/option><option value=\"501-1000\">501-1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No Contact Centre<\/option><option value=\"Don't Know\">Don't Know<\/option>\n        <\/select>\n        <label for=\"fe225\">Number of Agent Seats<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Yes. Keep me informed via email or telephone regarding Genesys information.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">I would like someone to reach out to me<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Download Now!\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Download Now!\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Meet the Speakers<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; el_class=&#8221;speaker_list&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;612088&#8243; css=&#8221;&#8221; img_size=&#8221;full&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"aDXklvSHgfSlECAaRIivzqILQvgddzdXcYYTY inline t-24 v-align-middle break-words\"><strong>Karsten Leclerque<\/strong><\/p>\n<p class=\"aDXklvSHgfSlECAaRIivzqILQvgddzdXcYYTY inline t-24 v-align-middle break-words\">Head of Infrastructure &amp; Cloud Services Practice<br \/>\n<strong>PAC Analyst<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;612086&#8243; css=&#8221;&#8221; img_size=&#8221;full&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"aDXklvSHgfSlECAaRIivzqILQvgddzdXcYYTY inline t-24 v-align-middle break-words\" style=\"text-align: center;\"><strong>Matthias Kratz<\/strong><\/p>\n<p class=\"aDXklvSHgfSlECAaRIivzqILQvgddzdXcYYTY inline t-24 v-align-middle break-words\" style=\"text-align: center;\">Specialist Sales European Sovereign Cloud<\/p>\n<p class=\"aDXklvSHgfSlECAaRIivzqILQvgddzdXcYYTY inline t-24 v-align-middle break-words\" style=\"text-align: center;\"><strong>Amazon Web Services (AWS)<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; el_class=&#8221;speaker_list&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;593376&#8243; css=&#8221;&#8221; img_size=&#8221;full&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"aDXklvSHgfSlECAaRIivzqILQvgddzdXcYYTY inline t-24 v-align-middle break-words\" style=\"text-align: center;\"><strong>Yasser Yoshua Wardasbi<\/strong><\/p>\n<p class=\"aDXklvSHgfSlECAaRIivzqILQvgddzdXcYYTY inline t-24 v-align-middle break-words\" style=\"text-align: center;\">Senior Manager European Sovereign Region EMEA<br \/>\n<strong>Genesys<\/strong><\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;] Trust Fuels Innovation [\/vc_column_text][vc_column_text css=&#8221;&#8221;]European Digital Sovereignty, AI and the Future of Experience Orchestration[\/vc_column_text][vc_column_text css=&#8221;&#8221;]Learn the latest insights from PAC analysts, AWS and Genesys on digital sovereignty and the upcoming Genesys Cloud\u2122 European Sovereign region, as experts explore how regulated European organizations can innovate with AI while maintaining compliance, transparency and control.[\/vc_column_text][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text [&hellip;]<\/p>\n","protected":false},"author":1160,"featured_media":614040,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-612082","webinars","type-webinars","status-publish","has-post-thumbnail","hentry"],"acf":{"meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","is_on_demand":true,"is_zoom":false,"item_nav_hide":"no","utm_pass":false,"disable_chat":false,"asset_expiration":"","get_started_config":"default","gsc_tab":false,"enable_external_utm":false,"add_to_global_events":false,"enable_global_intellimize":true,"enable_intellimize_api":false,"enable_anti_flicker":false,"enable_ab_test":false,"w_tycontent":"","media_type":"embed","media_position":"left","disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":[{"ID":607226,"post_author":"1160","post_date":"2025-12-12 05:48:23","post_date_gmt":"2025-12-12 13:48:23","post_content":"","post_title":"PAC Analyst - Digital Sovereignty Report - Sponsored by Genesys and AWS","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"pacanalyst_digitalsovereignty_aws","to_ping":"","pinged":"","post_modified":"2026-02-10 07:06:25","post_modified_gmt":"2026-02-10 15:06:25","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.genesys.com\/?post_type=resources&#038;p=607226","menu_order":0,"post_type":"resources","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":605394,"post_author":"893","post_date":"2025-11-26 02:47:36","post_date_gmt":"2025-11-26 10:47:36","post_content":"[vc_section][vc_row][vc_column][vc_column_text css=\"\"]<strong>On-demand Webinar<\/strong>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=\"2\/3\"][vc_column_text css=\".vc_custom_1763992960685{margin-bottom: 20px !important;}\"]\r\n<h1>Digital sovereignty - Innovative administration<\/h1>\r\n[\/vc_column_text][vc_column_text css=\"\"]<strong>Webinar on \u201cDigital Sovereignty\u201d on November 11, 2025<\/strong>\r\n\r\nSpeaker: Yasser Yoshua Wardasbi, European Sovereign Cloud Senior Program Manager at Genesys\r\n\r\nAs a public institution, you face the challenge of providing digital services that are simple, secure, and available around the clock. Cloud technologies are key to this. 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