{"id":558776,"date":"2025-02-25T09:43:52","date_gmt":"2025-02-25T17:43:52","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=558776"},"modified":"2025-02-25T09:53:01","modified_gmt":"2025-02-25T17:53:01","slug":"putting-ethical-ai-into-practice-principles-and-strategies-for-success","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/en-gb\/webinars\/putting-ethical-ai-into-practice-principles-and-strategies-for-success","title":{"rendered":"Putting ethical AI into practice: Principles and strategies for success\u00a0"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"text-orange\"><strong>\u00a0On-demand webinar\u00a0<\/strong><\/p>\n<p>[\/vc_column_text][vc_column_text css=&#8221;&#8221;]<\/p>\n<h1>Putting ethical AI into practice: Principles and strategies for success<\/h1>\n<p>[\/vc_column_text][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]Discover why <strong>Genesys Cloud AI<\/strong> stands out in the market. Built entirely in-house, our AI is seamlessly integrated into a cutting-edge customer experience platform, ensuring effortless context management and dramatically reducing customer effort. By tackling complex challenges\u2014such as ethics, data privacy, compliance, and training\u2014we deliver AI solutions that provide immediate, impactful value.<\/p>\n<p><b>What sets us apart?<\/b><\/p>\n<p>Our innovative and ethical approach to AI ensures a superior, sustainable experience, making Genesys Cloud AI the top choice for CX leaders seeking reliable, efficient solutions.<\/p>\n<p><strong><span data-olk-copy-source=\"MessageBody\">Watch our webinar to delve into key topics such as<\/span>:<\/strong><\/p>\n<ul>\n<li>Navigating AI ethics and understanding organisational priorities.<\/li>\n<li>Key considerations for privacy officers in evaluating AI solutions.<\/li>\n<li>Common pitfalls in AI development and how to avoid them.<\/li>\n<li>Safeguarding your data and your customers&#8217; data.<\/li>\n<li>Adapting to global AI regulations and their impact on your strategy.<\/li>\n<li>Overcoming challenges in AI-driven context management for CX.<\/li>\n<li>Unlocking the potential for AI to deliver immediate, measurable value.<\/li>\n<\/ul>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"page\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init webinarform yesknown yesprefill yespp strict-check\"  ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input 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id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Just researching<\/option><option value=\"Gathering business requirements\">Gathering business requirements<\/option><option value=\"Comparing solutions\">Comparing solutions<\/option><option value=\"Ready for a conversation\">Ready for a conversation<\/option>\n        <\/select>\n        <label for=\"fe222\">Level of Interest<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21-50<\/option><option value=\"51-100\">51-100<\/option><option value=\"101-300\">101-300<\/option><option value=\"301-500\">301-500<\/option><option value=\"501-1000\">501-1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No Contact Centre<\/option><option value=\"Don't Know\">Don't Know<\/option>\n        <\/select>\n        <label for=\"fe225\">Number of Agent Seats<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Yes. Keep me informed via email or telephone regarding Genesys information.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">I would like someone to reach out to me<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"OFF\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"Watch now\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"Watch now\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div>[vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Meet the speakers<\/h3>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; el_class=&#8221;speaker_list&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;537570&#8243; css=&#8221;&#8221; img_size=&#8221;full&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Arpita Maity-Peschard<\/strong><br \/>\nDirector, Product Marketing, AI<br \/>\nGenesys<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;491476&#8243; css=&#8221;&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>Rahul Garg<\/strong><br \/>\nVP, Product Management, AI and Self-Service<br \/>\nGenesys<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;top&#8221; el_class=&#8221;speaker_list&#8221;][vc_column_inner width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;318951&#8243; css=&#8221;&#8221; img_size=&#8221;full&#8221;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>William Dummett<\/strong><br \/>\nChief Privacy Officer &amp; Deputy General Counsel<br \/>\nGenesys<\/p>\n<p>[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;&#8221;] \u00a0On-demand webinar\u00a0 [\/vc_column_text][vc_column_text css=&#8221;&#8221;] Putting ethical AI into practice: Principles and strategies for success [\/vc_column_text][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][vc_column_text css=&#8221;&#8221;]Discover why Genesys Cloud AI stands out in the market. Built entirely in-house, our AI is seamlessly integrated into a cutting-edge customer experience platform, ensuring effortless context management and dramatically reducing customer effort. By tackling complex challenges\u2014such [&hellip;]<\/p>\n","protected":false},"author":1067,"featured_media":553777,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[16209],"tax_products_programs":[16489],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[16937,16954,16997,17005,17030,17066],"tax_segment":[],"class_list":["post-558776","webinars","type-webinars","status-publish","has-post-thumbnail","hentry","webinar_type-best-practice","webinar_type-customer","tax_capability_sitewide-ai-and-automation-en-gb","tax_products_programs-genesys-ai-en-gb","tax_sector-financial-en-gb","tax_sector-healthcare-en-gb","tax_sector-industrial-en-gb","tax_sector-public-en-gb","tax_sector-retail-en-gb","tax_sector-technology-en-gb"],"acf":{"utm_pass":false,"asset_expiration":"","resource_next_steps":[{"ID":486082,"post_author":"1","post_date":"2025-02-25 06:07:30","post_date_gmt":"2025-02-25 14:07:30","post_content":"","post_title":"AI Ethics Guidelines","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"ai-ethics-guidelines","to_ping":"","pinged":"","post_modified":"2025-02-25 09:40:11","post_modified_gmt":"2025-02-25 17:40:11","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.genesys.com\/collateral\/ai-ethics-guidelines","menu_order":0,"post_type":"collateral","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":524733,"post_author":"890","post_date":"2024-06-20 02:34:11","post_date_gmt":"2024-06-20 09:34:11","post_content":"","post_title":"The Genesys Cloud AI progressive adoption model","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"the-genesys-cloud-ai-progressive-adoption-model","to_ping":"","pinged":"","post_modified":"2025-02-25 09:50:50","post_modified_gmt":"2025-02-25 17:50:50","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.genesys.com\/resources\/the-genesys-cloud-ai-progressive-adoption-model","menu_order":0,"post_type":"resources","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":518167,"post_author":"731","post_date":"2024-05-06 13:33:16","post_date_gmt":"2024-05-06 20:33:16","post_content":"[vc_section][vc_row][vc_column width=\"2\/3\"][vc_column_text css=\"\"]\r\n<p class=\"pre_h1\">On-demand webinar<\/p>\r\n[\/vc_column_text][vc_column_text]\r\n<h1>[this_page_title]<\/h1>\r\n[\/vc_column_text][vc_column_text css=\"\"]<strong>Understanding the significance of leveraging AI technology to enhance CX in the modern business landscape.<\/strong>[\/vc_column_text][vc_single_image image=\"518349\" css=\"\"][vc_row_inner][vc_column_inner][vc_column_text css=\"\"]<span data-contrast=\"auto\">Adopting artificial intelligence (AI) for customer experience (CX) enhancement isn\u2019t just an option \u2014 it\u2019s a necessity. To stand out, companies must adeptly implement AI. However, the challenge lies in leveraging the transformative power of AI and in knowing where to begin.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:91,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span>\r\n\r\n<span data-contrast=\"auto\">Our framework-based approach to AI adoption balances short-term value realization with long-term strategy. In each step of this model, you\u2019ll adopt capabilities that deliver quick returns while laying the groundwork for even greater value later.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:91,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span>\r\n\r\n<span data-contrast=\"auto\">Watch this webinar to learn:<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:91,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:257}\">\u00a0<\/span>\r\n<ul>\r\n \t<li style=\"list-style-type: none;\">\r\n<ul>\r\n \t<li data-leveltext=\"\u00b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u00b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">A progressive <strong>five-step AI adoption model<\/strong><\/span><strong>\u00a0<\/strong><\/li>\r\n \t<li data-leveltext=\"\u00b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u00b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">The key parameters for AI selection in CX<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:257,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\r\n \t<li data-leveltext=\"\u00b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u00b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"auto\">How organizations can expedite time to value with AI implementation<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:257,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\r\n \t<li data-leveltext=\"\u00b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u00b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"auto\">Why point solutions are insufficient for CX enhancement<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:257,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\r\n \t<li data-leveltext=\"\u00b7\" data-font=\"Symbol\" data-listid=\"32\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\u00b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" aria-setsize=\"-1\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"auto\">Whether your data (and your customers\u2019 data) is securely managed<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:257,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n[\/vc_column_text][vc_single_image css=\"\"][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\"1\/3\"][mktoform cta_button=\"Watch now\" cta_header=\"Watch now\" cms_hold=\"RG\" cid_id=\"7014X000003AfM1QAK\"][vc_row_inner][vc_column_inner][vc_column_text css=\"\"]\r\n<h3 style=\"text-align: center;\">Meet the speakers<\/h3>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=\"yes\" content_placement=\"top\" el_class=\"speaker_list\"][vc_column_inner width=\"1\/2\"][vc_single_image image=\"518173\" css=\"\" img_size=\"full\"][vc_column_text css=\"\"]\r\n<p style=\"text-align: center;\"><b>Arpita Maity-Peschard\r\n<\/b>Director, Product Marketing, AI\r\nGenesys<\/p>\r\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\"1\/2\"][vc_single_image image=\"491476\" css=\"\" img_size=\"full\"][vc_column_text css=\"\"]\r\n<p style=\"text-align: center;\"><b>Rahul Garg\r\n<\/b>VP, Product, AI &amp; Self-Service\r\nGenesys<\/p>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]","post_title":"Effortless AI: An AI-Adoption Model for Customer Experience","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"effortless-ai-an-ai-adoption-model-for-customer-experience","to_ping":"","pinged":"","post_modified":"2024-11-25 08:00:26","post_modified_gmt":"2024-11-25 16:00:26","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=518167","menu_order":0,"post_type":"webinars","post_mime_type":"","comment_count":"0","filter":"raw"},{"ID":531282,"post_author":"1067","post_date":"2024-07-29 08:01:34","post_date_gmt":"2024-07-29 15:01:34","post_content":"[vc_section][vc_row][vc_column width=\"2\/3\"][vc_column_text css=\"\"]\r\n<p class=\"pre_h1\">On-demand webinar<\/p>\r\n[\/vc_column_text][vc_column_text css=\"\"]\r\n<h1>Genesys Cloud AI: Built differently for instant value<\/h1>\r\n[\/vc_column_text][vc_row_inner][vc_column_inner][vc_column_text css=\"\"]The excitement surrounding artificial intelligence (AI) for enhancing customer experience (CX) is overwhelming, with many promises that are often difficult to realize. AI has transitioned from being an optional strategy to a critical necessity for businesses to stay competitive.\r\n\r\nIn this webinar, discover how Genesys Cloud AI is uniquely built to stand out in the market. Learn about the significant benefits of leveraging Genesys AI technology to enhance CX in today\u2019s business landscape. And discover how our innovative approach to AI delivers a superior, sustainable experience, making Genesys Cloud AI the top choice for CX leaders seeking efficient and ethical AI-driven solutions.\r\n\r\n<strong><span class=\"TextRun SCXW225404516 BCX8\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW225404516 BCX8 text-orange\">Key highlights:<\/span><\/span><\/strong><span class=\"EOP SCXW225404516 BCX8 text-orange\" data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335559738&quot;:240,&quot;335559739&quot;:240}\">\u00a0<\/span>\r\n<ul>\r\n \t<li style=\"list-style-type: none;\">\r\n<ul>\r\n \t<li><strong>Protecting data integrity:<\/strong> Ensure the security and management of both your and your customers' information<\/li>\r\n \t<li><strong>Navigating global AI regulations:<\/strong> Understand contemporary AI regulations across various regions and their impact on go-to-market strategies<\/li>\r\n \t<li><strong>Addressing context management challenges:<\/strong> Explore the complexities of context management in AI solutions, particularly for CX<\/li>\r\n \t<li><strong>Assessing instant value from AI solutions:<\/strong> Analyze the potential of AI technologies to deliver immediate benefits<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ul>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=\"1\/3\"][mktoform cta_button=\"Watch now\" cta_header=\"\" cms_hold=\"RG\" cid_id=\"7014X000003AffPQAS\"][vc_row_inner][vc_column_inner][vc_column_text css=\"\"]\r\n<h2 class=\"h3\" style=\"text-align: center;\">Meet the speakers<\/h2>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=\"yes\" content_placement=\"top\" el_class=\"speaker_list\"][vc_column_inner width=\"1\/2\"][vc_single_image image=\"495866\" css=\"\" img_size=\"full\"][vc_column_text css=\"\"]\r\n<p style=\"text-align: center;\"><strong>Brett Weigl<\/strong>\r\nSVP Product Management, AI\r\nGenesys<\/p>\r\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\"1\/2\"][vc_single_image image=\"491476\" css=\"\"][vc_column_text css=\"\"]\r\n<p style=\"text-align: center;\"><b>Rahul Garg\r\n<\/b>VP Product Management, AI and Self-Service\r\nGenesys<\/p>\r\n[\/vc_column_text][\/vc_column_inner][vc_column_inner width=\"1\/2\"][vc_single_image image=\"518173\" css=\"\"][vc_column_text css=\"\"]\r\n<p style=\"text-align: center;\"><strong>Arpita Maity-Peschard<\/strong>\r\nDirector, Product Marketing, AI\r\nGenesys<\/p>\r\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]","post_title":"Genesys Cloud AI: Built differently for instant value","post_excerpt":"","post_status":"publish","comment_status":"closed","ping_status":"closed","post_password":"","post_name":"genesys-cloud-ai-built-different-for-instant-value","to_ping":"","pinged":"","post_modified":"2024-11-25 07:59:07","post_modified_gmt":"2024-11-25 15:59:07","post_content_filtered":"","post_parent":0,"guid":"https:\/\/www.genesys.com\/?post_type=webinars&#038;p=531282","menu_order":0,"post_type":"webinars","post_mime_type":"","comment_count":"0","filter":"raw"}],"item_nav_hide":"no","disable_chat":false,"no_index":false,"no_follow":false,"media_type":"embed","media_position":"left","media_embed":"<iframe width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/1MF4bzHwKuI?si=SZre_8_OPJhBaKhg\" title=\"YouTube video player\" frameborder=\"0\" allow=\"accelerometer; 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