{"id":494384,"date":"2023-10-05T08:43:42","date_gmt":"2023-10-05T15:43:42","guid":{"rendered":"https:\/\/www.genesys.com\/webinars\/generative-ai-101-whats-now-whats-next"},"modified":"2025-10-01T11:00:53","modified_gmt":"2025-10-01T18:00:53","slug":"generative-ai-101-whats-now-whats-next","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/en-gb\/webinars\/generative-ai-101-whats-now-whats-next","title":{"rendered":"Generative AI 101: What’s now, what’s next?"},"content":{"rendered":"

[vc_section][vc_row][vc_column][vc_single_image image=”492094″ alignment=”center”][\/vc_column][\/vc_row][vc_row][vc_column width=”2\/3″][vc_column_text]<\/p>\n

On-demand webinar<\/p>\n

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Generative AI 101:
\nWhat\u2019s now, what\u2019s next?<\/h1>\n

[\/vc_column_text]<\/span>[vc_column_text]Generative AI and large language models have taken the world by storm, sparking a lot of interest and generating high expectations for transformative use cases. But until you separate the hype from reality, it\u2019s impossible to know where it fits into customer experience (CX) strategy.<\/p>\n

In this 20-minute session, Genesys AI leaders explain the power and possibilities of generative AI \u2013 its history, recent advances and what’s driving interest. They also take a closer look at how a thoughtful and ethical approach to implementing generative AI lays the groundwork for genuine CX transformation.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″]

Welcome back<\/span> <\/span> <\/span><\/span><\/p>

Not You?<\/a><\/p><\/div>

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