{"id":182646,"date":"2019-11-01T03:35:38","date_gmt":"2019-11-01T10:35:38","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&p=182646"},"modified":"2019-11-19T08:03:39","modified_gmt":"2019-11-19T16:03:39","slug":"digital-transformation-2-0-for-fsi","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/en-gb\/webinars\/digital-transformation-2-0-for-fsi","title":{"rendered":"Digital Transformation 2.0 for FSI: Plan your CX Strategy for 2020 and Beyond"},"content":{"rendered":"

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Genesys Webinar\u00a0<\/strong><\/p>\n

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Digital Transformation 2.0 for FSI: Plan your CX Strategy for 2020 and Beyond<\/h1>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner]<\/span>[vc_row_inner][vc_column_inner][vc_column_text]For today’s FSI companies, providing great experiences for customers is just as important as the services you offer, or the transactions you process. With that in mind, how do you take the next step to digital transformation and plan for 2020 and beyond?<\/p>\n

Join Genesys for this webinar and learn how to:
\n\u2022Move from transactions to highly engaging experiences
\n\u2022Execute an AI or machine learning strategy
\n\u2022Balance risk and outcome when implementing new technology<\/p>\n

We’ll look beyond individual tactics to a joined-up approach that incorporates your entire organisation and the technologies that impact CX.[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner]<\/span>[vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n

Meet the Speakers<\/h3>\n

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Rik McCrossan<\/strong>
\nSr. Business Development Manager, Sales, Genesys<\/p>\n

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Brendan Dykes<\/strong>
\nSenior Director Solution and Product Marketing, <\/span>Genesys<\/span><\/p>\n

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Stefan Kauck<\/strong>
\nBusiness Consulting Director, Genesys<\/p>\n

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Welcome back<\/span> <\/span> <\/span><\/span><\/p>

Not You?<\/a><\/p><\/div>

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