{"id":168380,"date":"2019-09-05T07:09:32","date_gmt":"2019-09-05T14:09:32","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&p=168380"},"modified":"2019-09-05T07:15:10","modified_gmt":"2019-09-05T14:15:10","slug":"introducing-genesys-messaging-for-apple-business-chat-beta","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/en-gb\/webinars\/introducing-genesys-messaging-for-apple-business-chat-beta","title":{"rendered":"Introducing Genesys Messaging for Apple Business Chat Beta"},"content":{"rendered":"

[vc_section][vc_row][vc_column width=”2\/3″][vc_column_text]<\/p>\n

Introducing Genesys Messaging for Apple Business Chat Beta<\/h1>\n

[\/vc_column_text]<\/span>[vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1567690645465{margin-top: -150px !important;}”][vc_column_inner][vc_column_text]<\/p>\n

Come see the benefits of Genesys Messaging for Apple Business Chat Beta with a demo powered by Kate, the Customer Experience AI. It is a new way for users to communicate directly with businesses using the Messages app on iPhone and iPad devices.<\/p>\n

You will learn how to use Genesys Messaging for Apple Business Chat Beta and how you can deliver the seamless, connected experiences your customers want, powered by Genesys.
\nYou will do this by:<\/p>\n

Leveraging a single omnichannel customer experience platform with persistent context.
\nProviding integrated agent assistance and a rich agent experience with full awareness and context using patented Blended AI by Genesys, including Customer Experience AI known as Kate.
\nSupporting key Apple Business Chat Beta features.
\nGet your pulse racing as you glean ideas on how to get started with Genesys Messaging for Apple Business Chat to improve customer experience.<\/p>\n

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Watch the recording<\/a><\/div>[vc_row_inner][vc_column_inner][vc_column_text]<\/p>\n

Meet the Speakers<\/h3>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner equal_height=”yes” content_placement=”top” el_class=”speaker_list”][vc_column_inner][vc_single_image image=”168382″ alignment=”right” img_size=”full”][vc_column_text]<\/p>\n

 <\/p>\n

Alichia Griffith
\nSenior Solutions Consultant, Genesys BENELUX and South East Africa<\/p>\n

[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section][vc_row][vc_column width=”2\/3″][vc_column_text] Introducing Genesys Messaging for Apple Business Chat Beta [\/vc_column_text][vc_row_inner][vc_column_inner][\/vc_column_inner][\/vc_row_inner][vc_row_inner css=”.vc_custom_1567690645465{margin-top: -150px !important;}”][vc_column_inner][vc_column_text] Come see the benefits of Genesys Messaging for Apple Business Chat Beta with a demo powered by Kate, the Customer Experience AI. It is a new way for users to communicate directly with businesses using the Messages app on iPhone and […]<\/p>\n","protected":false},"author":678,"featured_media":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-168380","webinars","type-webinars","status-publish","hentry"],"acf":{"w_sdate":"06\/05\/2018 12:00 am","w_edate":"09\/05\/2019 12:51 am","w_scope":"single","w_single_timezone":"","item_nav_hide":"no","utm_pass":false,"w_tycontent":"","resource_next_steps":"","meta_title":"Introducing Genesys Messaging | Webinar | Genesys","meta_description":"Come see the benefits of Genesys Messaging for Apple Business Chat Beta with a demo powered by Kate, the Customer Experience AI"},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/webinars\/168380","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/webinars"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/webinars"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/678"}],"version-history":[{"count":3,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/webinars\/168380\/revisions"}],"predecessor-version":[{"id":168388,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/webinars\/168380\/revisions\/168388"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=168380"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=168380"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=168380"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=168380"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=168380"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=168380"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=168380"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=168380"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=168380"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=168380"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=168380"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}