{"id":128643,"date":"2019-01-30T09:37:13","date_gmt":"2019-01-30T17:37:13","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=webinars&p=128643"},"modified":"2019-07-31T08:49:28","modified_gmt":"2019-07-31T15:49:28","slug":"the-secrets-of-wfm","status":"publish","type":"webinars","link":"https:\/\/www.genesys.com\/en-gb\/webinars\/the-secrets-of-wfm","title":{"rendered":"The Secrets of WFM: What They Don’t Tell You About Forecasting and Scheduling."},"content":{"rendered":"

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Callcentrehelper.com \u2013 Webinar Series 2019<\/strong><\/p>\n

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The Secrets of WFM: What They Don’t Tell You About Forecasting and Scheduling.<\/h1>\n

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Tuesday 2nd April 2019 – 3pm BST \/ 4pm CET<\/h2>\n

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Back for a 3rd year, our Secrets of WFM Webinar looks at the things that they don’t tell you about Forecasting and Scheduling.<\/p>\n

We look at the leading-edge research as well as lessons learned the hard way on how to solve WFM problems.<\/p>\n

And as it will be an interactive webinar, you will also have the opportunity to share tips and ask questions of the audience and other attendees. We run an interactive chat room in parallel with the webinar.<\/p>\n

Topics to be discussed<\/strong><\/p>\n