{"id":86291,"date":"2018-09-07T01:17:32","date_gmt":"2018-09-07T08:17:32","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=resources&#038;p=86291"},"modified":"2020-05-13T01:47:43","modified_gmt":"2020-05-13T08:47:43","slug":"power-to-the-people-why-the-uk-energy-sector-needs-to-give-control-to-its-customers","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/en-gb\/resources\/power-to-the-people-why-the-uk-energy-sector-needs-to-give-control-to-its-customers","title":{"rendered":"Power to the people: why the UK energy sector needs to give control to its customers"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column width=&#8221;2\/3&#8243;][vc_column_text]<\/p>\n<p class=\"pre_h1\">eBook<\/p>\n<p>[\/vc_column_text][vc_column_text]<\/p>\n<h1>Power to the people: why the UK energy sector needs to give control to its customers<\/h1>\n<p>[\/vc_column_text]<span class=\"g_separator genesys-light-gray\" style=\"height:2px\"><\/span>[vc_row_inner][vc_column_inner width=&#8221;2\/3&#8243;][vc_column_text]Technology is propelling industries towards a new world of innovation \u2014 the utility and energy sectors are no exception. This was the headline theme of Utility Week Live 2018, where inspiring speakers demonstrated how the future of the industry would empower customers.<\/p>\n<p>From data-driven technologies that adapt to human behaviour to complaint resolution innovations that put an end to audacious telephone exchanges, customers are being put in control of their utilities\u2014enabling providers to build trust and meaningful relationships with the people they serve.<\/p>\n<p>Download this eBook to get the key insights from the event, and learn how breakthrough technology is enabling a more robust, agile, and customer-centric future.[\/vc_column_text][\/vc_column_inner][vc_column_inner width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;312023&#8243; img_size=&#8221;full&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/3&#8243;]<div class=\"eloq_form elq-container gmkto_form_type_ gmkto_format_vertical\"><form method=\"post\" name=\"MasterLeadIntakeForm\" 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This was the headline theme of Utility Week Live 2018, where inspiring speakers demonstrated how the future of the industry would empower customers. 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