{"id":597461,"date":"2025-10-07T12:39:28","date_gmt":"2025-10-07T19:39:28","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=resources&p=597461"},"modified":"2025-10-07T12:39:28","modified_gmt":"2025-10-07T19:39:28","slug":"idc-marketscape-worldwide-general-purpose-conversational-ai-platforms-vendor-assessment","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/en-gb\/resources\/idc-marketscape-worldwide-general-purpose-conversational-ai-platforms-vendor-assessment","title":{"rendered":"IDC MarketScape: Worldwide General-Purpose Conversational AI Platforms Vendor Assessment"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":596,"featured_media":597424,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[16186],"tax_capability_sitewide":[16209],"tax_products_programs":[16489],"tax_buying_job":[16720,18579,16735],"tax_buyer_persona":[16881,16900],"tax_sector":[],"tax_segment":[17096],"class_list":["post-597461","resources","type-resources","status-publish","has-post-thumbnail","hentry","tax_contenttheme2-level-up-your-technology-en-gb","tax_capability_sitewide-ai-and-automation-en-gb","tax_products_programs-genesys-ai-en-gb","tax_buying_job-job-4-supplier-selection-en-gb","tax_buying_job-job-4-supplier-selection-en-gb-2","tax_buying_job-job-5-validation-en-gb","tax_buyer_persona-business-en-gb","tax_buyer_persona-technical-en-gb","tax_segment-enterprise-en-gb","tax_content_type-report-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/resources\/597461","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/596"}],"version-history":[{"count":2,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/resources\/597461\/revisions"}],"predecessor-version":[{"id":597691,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/resources\/597461\/revisions\/597691"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media\/597424"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=597461"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=597461"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=597461"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=597461"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=597461"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=597461"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=597461"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=597461"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=597461"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=597461"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=597461"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}