{"id":553598,"date":"2025-01-16T09:50:40","date_gmt":"2025-01-16T17:50:40","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=resources&p=553598"},"modified":"2025-01-21T02:47:45","modified_gmt":"2025-01-21T10:47:45","slug":"customer-reference-computacenter-updated","status":"publish","type":"resources","link":"https:\/\/www.genesys.com\/en-gb\/resources\/customer-reference-computacenter-updated","title":{"rendered":"Customer reference – Computacenter"},"content":{"rendered":"

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Computacenter & Genesys<\/h1>\n

[\/vc_column_text][vc_column_text css=”.vc_custom_1737048951194{padding-top: 2rem !important;}”]<\/p>\n

From innovation to reality \u2013 refining what matters in Digital UX<\/h3>\n

Join us with our customer Computacenter \u2013 as we unpack the critical journey of digital transformation in customer experience, diving deep into the strategies that turn technological potential into real-world impact with Genesys Cloud technology. Bringing together Adrian Hodder. CTO Computacenter, Lorenzo Ravasco, Service Product Owner, Computacenter, Nick Wingrove, Customer Success VP, Genesys, Keith Fulford, Business Value Consulting, Genesys.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][vc_video link=”https:\/\/www.youtube.com\/watch?v=gD5F9aKNk3s” css=””][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=”bgc-lgray” flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row equal_height=”yes”][vc_column width=”1\/3″]

\"Resource<\/div>
Contact Centre Buyer’s Guide<\/h5>\n<\/div>
Read now<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]
\"Webinar-slides-CX-Trends-440\"<\/div>
Top CX Trends in 2025 and beyond<\/h5>\n<\/div>
Learn more<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]
\"resource_thumb-why-companies-choose-genesys-cloud-for-ai-and-automation\"<\/div>
Why companies choose Genesys Cloud for AI and automation<\/h5>\n<\/div>
Download here<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section background_color=”bgc-navy” flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column][vc_column_text css=”.vc_custom_1737048898364{padding-top: 2rem !important;}”] Computacenter & Genesys [\/vc_column_text][vc_column_text css=”.vc_custom_1737048951194{padding-top: 2rem !important;}”] From innovation to reality \u2013 refining what matters in Digital UX Join us with our customer Computacenter \u2013 as we unpack the critical journey of digital transformation in customer experience, diving deep into the strategies that turn technological potential into real-world impact […]<\/p>\n","protected":false},"author":49,"featured_media":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[17531],"tax_buying_job":[16720],"tax_buyer_persona":[],"tax_sector":[17030],"tax_segment":[17121],"class_list":["post-553598","resources","type-resources","status-publish","hentry","tax_products_programs-genesys-cloud-cx-en-gb","tax_buying_job-job-4-supplier-selection-en-gb","tax_sector-retail-en-gb","tax_segment-midsized-en-gb","tax_content_type-customer-reference-video-en-gb","tax_content_type-success-story-en-gb"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/resources\/553598","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/resources"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/49"}],"version-history":[{"count":18,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/resources\/553598\/revisions"}],"predecessor-version":[{"id":554184,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/resources\/553598\/revisions\/554184"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=553598"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=553598"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=553598"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=553598"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=553598"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=553598"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=553598"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=553598"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=553598"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=553598"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=553598"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}