{"id":620901,"date":"2018-05-19T04:17:54","date_gmt":"2018-05-19T04:17:54","guid":{"rendered":"https:\/\/www.genesys.com\/customer-awards\/termsandconditions"},"modified":"2026-03-31T14:19:43","modified_gmt":"2026-03-31T21:19:43","slug":"termsandconditions","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-gb\/termsandconditions","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text]<\/p>\n<h1 class=\"font-roboto\">Terms and conditions<\/h1>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;black&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row el_id=&#8221;cia-body&#8221;][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10 vc_col-sm-offset-0&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 class=\"h3\">Terms and Conditions for the 2026 Genesys Orchestrators Innovation Awards<\/h2>\n<p><span class=\"TextRun SCXW176624272 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW176624272 BCX0\">These are the official rules (\u201cRules\u201d) that govern the Genesys <\/span><\/span><span class=\"TextRun SCXW176624272 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW176624272 BCX0\">Orchestrators<\/span> <\/span><span class=\"TextRun SCXW176624272 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW176624272 BCX0\">Innovation Awards contest promotion (the \u201cContest\u201d). By entering this Contest, you agree to be bound by these Rules.<\/span><\/span><\/p>\n<h3 class=\"h5\">1. Contest description<\/h3>\n<p><span class=\"TextRun SCXW116833939 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116833939 BCX0\">This is a skill-based contest organised by Genesys Cloud Services, Inc., 1302 El Camino Real, Suite 300, Menlo Park, CA 94025, USA. The object of this Contest is to recognise customer representatives who are excelling at the use of the Genesys<\/span><span class=\"NormalTextRun SCXW116833939 BCX0\"> Cloud<\/span><span class=\"NormalTextRun SCXW116833939 BCX0\">\u2122<\/span><span class=\"NormalTextRun SCXW116833939 BCX0\"> platform<\/span><span class=\"NormalTextRun SCXW116833939 BCX0\"> by judging entrants based on<\/span><span class=\"NormalTextRun SCXW116833939 BCX0\"> specific<\/span><span class=\"NormalTextRun SCXW116833939 BCX0\"> judging criteria. Each <\/span><\/span><span class=\"TextRun SCXW116833939 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116833939 BCX0\">Orchestrators<\/span> <\/span><span class=\"TextRun SCXW116833939 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW116833939 BCX0\">Innovation Awards (<\/span><span class=\"NormalTextRun SCXW116833939 BCX0\">O<\/span><span class=\"NormalTextRun SCXW116833939 BCX0\">IA) submission you create and <\/span><span class=\"NormalTextRun SCXW116833939 BCX0\">submit<\/span><span class=\"NormalTextRun SCXW116833939 BCX0\"> in the contest will be called an \u201cEntry.\u201d<\/span><\/span><\/p>\n<h3 class=\"h5\">2. Start and end dates<\/h3>\n<p><span class=\"TextRun SCXW50430267 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW50430267 BCX0\">This contest starts at 12:01 AM PT on<\/span><span class=\"NormalTextRun SCXW50430267 BCX0\"> 2nd March<\/span> <span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW50430267 BCX0\">202<\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW50430267 BCX0\">6<\/span><span class=\"NormalTextRun SCXW50430267 BCX0\"> and ends at 11:59 PM PT on <\/span><span class=\"NormalTextRun SCXW50430267 BCX0\">24th April<\/span><span class=\"NormalTextRun SCXW50430267 BCX0\"> 202<\/span><span class=\"NormalTextRun SCXW50430267 BCX0\">6<\/span><span class=\"NormalTextRun SCXW50430267 BCX0\"> (the \u201cEntry Period\u201d). Entries must be received within the entry period to be eligible. Any entries received outside of those dates will be disqualified. Genesys may, at its sole discretion, extend the <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW50430267 BCX0\">contest<\/span><span class=\"NormalTextRun SCXW50430267 BCX0\"> end date for a reasonable period.<\/span><\/span><\/p>\n<h3 class=\"h5\">3. Eligibility<\/h3>\n<p><span data-contrast=\"none\">You are eligible to enter and win this Contest if you meet the following requirements:<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">You represent a Customer of Genesys with a contract in good standing during the Entry Period;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:195,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Are a current member of the Genesys <\/span><span data-contrast=\"none\">Orchestrators<\/span><span data-contrast=\"none\"> Programme;<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">You are at least 18 years of age or older at the time of entry;<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:195,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">You do NOT work for an organisation that prohibits acceptance of the prize (<\/span><b><span data-contrast=\"none\">NOTE: Government employees must confirm with their employer that they are not restricted from participation<\/span><\/b><span data-contrast=\"none\">).<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">Additionally: <\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">You may submit an entry with respect to your organisation or with respect to another organisation. For example, an employee of a Genesys partner can submit on behalf of a Genesys customer \u2013 if that customer has approved the entry.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">Genesys Employees may nominate a Customer.<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">Employees of Genesys or an affiliated Genesys organisation (including part-time employees and contractors and members of their immediate family\/household), and Contest administrators are not eligible to enter AND win. <\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"4\" data-aria-level=\"1\"><span data-contrast=\"none\">Contest judges who are Genesys customers are eligible to enter and win only in categories they are NOT judging. For instance, a customer judging the Level Up category can enter the Sustainability category.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"5\" data-aria-level=\"1\"><span data-contrast=\"none\">2025 Orchestrators Innovation Award winners are eligible to enter and win only in categories they did not win in 2025. For example, the 2025 Orchestrators Innovation Award winner in the Experience Orchestration Award category cannot enter again in that category in 2026.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<h3 class=\"h5\">4. Entries<\/h3>\n<p><span data-contrast=\"none\">An Entry must meet the following content\/technical requirements:<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"none\">A user of any active Genesys solution in good standing may self-nominate (\u201cCustomer\u201d).<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:195,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"none\">A representative of a Genesys Partner may nominate a Customer of such a solution.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:195,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\" data-aria-posinset=\"3\" data-aria-level=\"1\"><span data-contrast=\"none\">A Genesys employee may nominate a Customer.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559739&quot;:240,&quot;335559740&quot;:240}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-contrast=\"none\">Nominations must be submitted via the 2026 Genesys Orchestrators Innovation Awards website intake form. In the event a company\u2019s firewall blocks access to the website intake form, entries via Word\/PDF will be permitted with sufficient proof. No other forms of entry will be accepted. The entry may be augmented by supporting materials to assist judges in determining how well the nominee meets the criteria for the selected award at the time of nomination. Genesys reserves the right to disqualify incomplete or incorrect entries at their discretion.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">You must have obtained any and all consents, approvals or licences required for you to submit your entry <\/span><b><span data-contrast=\"none\">prior to submitting it<\/span><\/b><span data-contrast=\"none\">; and your entry must not otherwise violate the rights of any other person or organisation by using their trademarks, music, logos, names, images or other intellectual property without their express written consent.<\/span><\/p>\n<p><span data-contrast=\"none\">In addition, an eligible entrant must be able to agree, on behalf of your organisation, to use of the organisation name and logo in association with all 2026 OIA promotion, including news, publicity and social media posts.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3 class=\"h5\">5. Entry use<\/h3>\n<p><span data-contrast=\"none\">By submitting your Entry, you are granting us irrevocable, royalty-free, worldwide rights and licence to: (i) review, assess, test and otherwise analyse your entry and its content in connection with this Contest; and (ii) feature your Entry and all its content in connection with the promotion of this Contest in all media including customer success stories (now known or later developed). Note that this does not apply to any sensitive financial performance data (e.g., return on investment) that may be shared for judging purposes.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Furthermore, you (i) agree to sign any necessary documentation that may be required for us and our designees to make use of the rights you granted above; (ii) understand and acknowledge that we may have independently developed or commissioned materials similar or identical to your submission, and waive any claims you or your organisation may have resulting from any similarities to your entry; (iii) understand that we cannot control the incoming information you will disclose to our representatives in the course of entering, or what our representatives will remember about your entry and (iv) understand that we will not restrict work assignments of representatives who have had access to your entry.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">By entering this contest, you agree that the use of information in our representatives\u2019 unaided memories in the development or deployment of our products or services does not create liability for us under the Rules or copyright or trade secret law; understand that neither you nor your organisation will receive any compensation or credit for use of your entry, other than what is described in these Rules.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Following the end of this Contest your entry \u2013 edited for style and excluding any data not approved to share publicly \u2013 may be posted on a website selected by us for viewing by visitors to that website. We are not responsible for any unauthorised use of your entry by visitors to this website. Whilst we reserve these rights, we are not obligated to use your entry for any purpose, even if it has been selected as a winning entry. If you or your organisation do not want to grant us these rights to your entry, please do not enter this contest.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Genesys may use your proper name and county of residence as well as your organisation name online and in print, or in any other media, in connection with this contest, without payment or compensation to you or your organisation, except where prohibited by law.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3 class=\"h5\">6. Judging<\/h3>\n<p><span class=\"TextRun SCXW82354522 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW82354522 BCX0\">A panel of Genesys and non-Genesys judges will review all eligible entries received and select, at their sole discretion and professional judgement, winners who are excelling at their use of Genesys.<\/span><span class=\"NormalTextRun SCXW82354522 BCX0\"> The decisions of the judges are final and binding. <\/span><span class=\"NormalTextRun SCXW82354522 BCX0\">If we do not receive <\/span><span class=\"NormalTextRun SCXW82354522 BCX0\">a sufficient number of<\/span><span class=\"NormalTextRun SCXW82354522 BCX0\"> entries meeting the entry requirements, we may, at our discretion, select fewer winners.<\/span> <span class=\"NormalTextRun SCXW82354522 BCX0\">In the event of<\/span><span class=\"NormalTextRun SCXW82354522 BCX0\"> a tie between any eligible entries, the tie may or may not be broken by an <\/span><span class=\"NormalTextRun SCXW82354522 BCX0\">additional<\/span><span class=\"NormalTextRun SCXW82354522 BCX0\"> judge who will judge the tied entries based on the criteria listed above.<\/span><\/span><span class=\"EOP SCXW82354522 BCX0\" data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3 class=\"h5\">7. Prize(s)<\/h3>\n<p><span data-contrast=\"none\">One (1) employee representing one of the four (4) winning customer organisations, and each of the four (4) winning Orchestrator of the Year award winners, will EACH receive one (1) complimentary trip to the Xperience 2026 event in Las Vegas, Nevada, which includes: return economy airfare, event access, and a three-night hotel stay.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Additionally, if a Genesys partner nominates a Genesys customer and that organisation or individual wins, one (1) representative of the Genesys partner will receive one (1) complimentary trip to the Xperience 2026 event in Las Vegas, Nevada, which includes: return economy airfare, event access, and a three-night hotel stay.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">If, for any reason, Xperience 2026 is postponed or cancelled, Genesys reserves the right to substitute a prize of equal or greater value. Each winner of this contest: (1) may not exchange the prize for cash or any other merchandise or services; (2) may not designate someone else as the winner; and (3) if the winner chooses to accept a prize, will be solely responsible for all applicable taxes related to accepting the prize. If the winner is unable or unwilling to accept, Genesys reserves the right to select an alternative winner.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Additionally, winners will have the opportunity to earn Genesys Orchestrators Programme advocacy points by participating in activities such as a case study, press release and social media posts.<\/span><\/p>\n<h3 class=\"h5\">8. Notification<\/h3>\n<p><span data-contrast=\"none\">On or around 29th May 2026, Genesys will determine contest finalists and will notify them within seven (7) days following the selection by sending a message to the email address provided in the nomination form. Judges will vote in June 2026 to determine potential winners.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">In addition, the winners will be announced at Xperience 2026 and via press release and social media posts on 1st and 2nd September 2026. If the winner is unreachable for any reason, we may award the prize to an alternative selected winner. If there is a dispute as to who is a winner, we will consider the winner to be the authorised account holder of the email address used in your entry.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">We may require winners to sign an affidavit of eligibility, liability\/publicity release. If a winner does not sign and return these required forms within the time period listed on the winner notification message, we may disqualify the winner and select an alternative winner.<\/span><span data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3 class=\"h5\">9. No Liability &amp; Indemnification<\/h3>\n<p><span class=\"TextRun SCXW15948175 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW15948175 BCX0\">By entering this Sweepstakes, you agree to release, discharge and hold harmless Genesys, its affiliates, and its directors, officers, employees, agents and assigns (the \u201cReleased Parties\u201d) from any claims, losses, and damages arising out of, or relating to, your participation in this Sweepstakes or any Sweepstakes-related activities and the acceptance and use, misuse, or possession of any prize awarded hereunder (including, without limitation, any misrepresentation made by you in connection with the Sweepstakes; any non-compliance by you with these Rules; claims brought by persons or entities other than the parties to these <\/span><span class=\"NormalTextRun SCXW15948175 BCX0\">Rules arising from or related to your involvement with the Sweepstakes; acceptance, possession, misuse or use of any prize or participation in any Sweepstakes-related activity or participation in this Sweepstakes; any malfunction, error or other problem arising in connection with the collection, processing, or retention of entry information; or any typographical or other error in the printing, offering or announcement of any winner). The foregoing includes, without limitation, any claim for personal injury, property loss or damage, or death arising in any way in connection with the Sweepstakes.<\/span><\/span><span class=\"EOP SCXW15948175 BCX0\" data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3 class=\"h5\">10. Other Terms<\/h3>\n<p><span class=\"TextRun SCXW55601562 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW55601562 BCX0\">Decisions of Genesys on all matters related to the Sweepstakes are final and binding. Genesys reserves the right to cancel or modify the Sweepstakes for any reason, including but not limited to, if fraud, misconduct or technical failures destroy the integrity of the Sweepstakes, or if a computer virus, bug, or other technical problem corrupts the administration, security, or proper administration of the Sweepstakes as determined by Genesys, in its sole discretion. Genesys reserves the right to disqualify or prohibit the participation of an individual if fraud or tampering is suspected, or if the individual <\/span><span class=\"NormalTextRun SCXW55601562 BCX0\">fails to<\/span> <span class=\"NormalTextRun SCXW55601562 BCX0\">comply with<\/span><span class=\"NormalTextRun SCXW55601562 BCX0\"> any requirement of participation or with any provision in these Rules. CAUTION: ANY ATTEMPT TO DELIBERATELY DAMAGE OR UNDERMINE THE OPERATION OF THIS SWEEPSTAKES MAY BE A VIOLATION OF CRIMINAL &amp; CIVIL LAWS. GENESYS RESERVES THE RIGHT TO DISQUALIFY AND\/OR SEEK DAMAGES FROM ANY INDIVIDUAL MAKING ANY SUCH ATTEMPTS TO THE FULL EXTENT PERMITTED BY APPLICABLE LAW.<\/span><\/span><span class=\"EOP SCXW55601562 BCX0\" data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3 class=\"h5\">11. Governing Law &amp; Mandatory Arbitration<\/h3>\n<p><span class=\"TextRun SCXW29263498 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW29263498 BCX0\">Any disputes arising under this Sweepstakes and\/or these Rules will be governed by relevant U.S. federal statutes and regulations and the internal laws of the State of California. Genesys and each entrant agree that any such claim or dispute between the parties, or between a party and any agent, employee, successor, or assign of the other, related to this Sweepstakes and\/or these Rules (including the applicability of this arbitration clause) shall be resolved by binding arbitration administered by the JAMS under its rules and procedures in effect when the claim is filed. The rules and procedures and other information, including information on fees, may be obtained from JAMS\u2019 website (www.jamsadr.com) or by calling JAMS at +1 949 224 1810. Any award by the arbitrator(s) may be entered as a judgement in any court having <\/span><span class=\"NormalTextRun SCXW29263498 BCX0\">jurisdiction<\/span><span class=\"NormalTextRun SCXW29263498 BCX0\">.<\/span><\/span><span class=\"EOP SCXW29263498 BCX0\" data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3 class=\"h5\">12. Right to Disqualify<\/h3>\n<p><span class=\"TextRun SCXW104523682 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW104523682 BCX0\">Genesys reserves the right to disqualify or prohibit the participation of an individual if fraud or tampering is suspected; if the individual fails to comply with any requirement of participation or with any provision in these Rules; if the individual\u2019s behaviour or communication at any point is disruptive, may or does cause damage or to any person, property, or reputation of Genesys, or is otherwise not in accordance with all applicable laws and generally accepted social practices as determined in Genesys\u2019 sole discretion. Each Participant agrees to reimburse <\/span><span class=\"NormalTextRun SCXW104523682 BCX0\">Genesys in <\/span><span class=\"NormalTextRun SCXW104523682 BCX0\">full in<\/span><span class=\"NormalTextRun SCXW104523682 BCX0\"> respect of any losses, damages, and expenses, including reasonable legal fees (including, where <\/span><span class=\"NormalTextRun SCXW104523682 BCX0\">permitted<\/span><span class=\"NormalTextRun SCXW104523682 BCX0\">, reasonable solicitor fees) that it may sustain from the breach of a representation or warranty made by you to Genesys hereunder. By entering, you and your participation <\/span><span class=\"NormalTextRun ContextualSpellingAndGrammarErrorV2Themed SCXW104523682 BCX0\">comply<\/span><span class=\"NormalTextRun SCXW104523682 BCX0\"> with the requirements set out above including the representations and warranties.<\/span><\/span><span class=\"EOP SCXW104523682 BCX0\" data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3 class=\"h5\">13. Severability<\/h3>\n<p><span class=\"TextRun SCXW173038593 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"none\"><span class=\"NormalTextRun SCXW173038593 BCX0\">If any provision(s) of these Rules are deemed invalid or unenforceable, all remaining provisions hereof will remain in full force and effect.<\/span><\/span><span class=\"EOP SCXW173038593 BCX0\" data-ccp-props=\"{&quot;134233118&quot;:true,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559740&quot;:240}\">\u00a0<\/span>[\/vc_column_text]<style type='text\/css'>\r #cia-body h3 {margin-bottom: 1rem}\r <\/style>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_column_text] Terms and conditions [\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;black&#8221; flair=&#8221;%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row el_id=&#8221;cia-body&#8221;][vc_column offset=&#8221;vc_col-lg-offset-2 vc_col-lg-8 vc_col-md-offset-1 vc_col-md-10 vc_col-sm-offset-0&#8243;][vc_column_text css=&#8221;&#8221;] Terms and Conditions for the 2026 Genesys Orchestrators Innovation Awards These are the official rules (\u201cRules\u201d) that govern the Genesys Orchestrators Innovation Awards contest promotion (the \u201cContest\u201d). By entering this Contest, you agree to be bound by [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":11875,"parent":0,"menu_order":2,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-620901","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/620901","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/comments?post=620901"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/620901\/revisions"}],"predecessor-version":[{"id":620906,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/620901\/revisions\/620906"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media\/11875"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=620901"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}