{"id":576862,"date":"2025-07-21T23:59:58","date_gmt":"2025-07-22T06:59:58","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=576862"},"modified":"2026-03-20T09:19:10","modified_gmt":"2026-03-20T16:19:10","slug":"xperience-on-tour-emea","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-gb\/xperience-on-tour-emea","title":{"rendered":"Xperience on Tour – EMEA"},"content":{"rendered":"

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Soon in your region,
\nEMEA on Tour<\/h1>\n

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Why attend?<\/p>\n

Engage in the next level of experience<\/h2>\n

[\/vc_column_text][vc_column_text ct_style=”list-block” css=””]<\/p>\n

Learn from industry leaders and peers<\/p>\n

Interact with the innovative leaders and global brands that are shaping AI and the experience economy.[\/vc_column_text][vc_column_text ct_style=”list-block” css=””]<\/p>\n

Explore many inspirational mainstage & breakout sessions<\/p>\n

Immerse yourself in expert-led discussions and real-world case studies designed to inspire innovation, transformative learning, vibrant community and exclusive insights.[\/vc_column_text][vc_column_text ct_style=”list-block” css=””]<\/p>\n

Network with colleagues and experts<\/p>\n

Connect and collaborate with CX experts, Genesys partners in the Community Expo, the Genesys team and your industry peers. Meet face-to-face with those influencing, innovating and changing the CX industry.<\/p>\n

[\/vc_column_text][vc_column_text ct_style=”list-block” css=””]<\/p>\n

See the future of CX and AI firsthand<\/p>\n

Gain insights on how to get more out of your current investment or level up your business with innovations from Genesys product and services teams.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” css=”.vc_custom_1746807895294{background-image: url(https:\/\/www.genesys.com\/media\/b3ed9b34-d426-48d6-856b-08bd58529b9f.hero-background_3D-threads_1.jpg?id=554402) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}” el_id=”sessions”][vc_row][vc_column]

Expert sessions to level up every experience<\/h3>\n

From inspirational keynotes, expert-led talks to real-world case studies, Xperience on Tour delivers the insights you need to navigate the experience economy. Dive into AI-powered CX innovations and proven strategies that will propel your organization to the next level of experience orchestration.<\/p>\n<\/div>

Register now<\/div><\/div><\/div>
\"\"<\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row background_color=”bgc-glass” el_class=”form-card”][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

The evolution to agentic AI<\/h3>\n

Discover the next-generation agent for autonomous and smarter CX.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

Composing CX your way<\/h3>\n

Design bespoke CX on a scalable, responsible platform for growth.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

Beyond basic interactions<\/h3>\n

Navigate the shift from isolated touchpoints to seamless end-to-end experiences.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

Human + AI collaboration<\/h3>\n

Transform agent roles and performance through dynamic human-AI synergy.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

The ROI of AI-driven CX<\/h3>\n

Convert AI-driven CX into ROI – cutting costs, raising revenue and earning loyalty.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text css=””]<\/p>\n

Total experience orchestration<\/h3>\n

Unify channels to orchestrate outcome-driven customer journeys.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” el_id=”more-content”][vc_row][vc_column][vc_column_text css=””]<\/p>\n

Upcoming Xperience on Tour conferences in EMEA 2025-2026<\/h2>\n

Click on your preferred location to find out more and register now<\/strong><\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_scrollable=”yes” equal_height=”yes”][vc_column width=”1\/4″]

\"PARIS<\/div>
Paris<\/h5>\n

20-21 November 2025<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=”1\/4″]

\"Riyadh-1920x1080-1\"<\/div>
Riyadh<\/h5>\n

February 2026<\/p>\n<\/div><\/div>[\/vc_column][vc_column width=”1\/4″]

\"JOHANNESBURG<\/div>
Dubai<\/h5>\n

29 September 2026<\/p>\n<\/div>

Register<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/4″]
\"LONDON<\/div>
London<\/h5>\n

28-29 April 2026<\/p>\n<\/div>

Register<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][vc_row r_scrollable=”yes” equal_height=”yes”][vc_column width=”1\/4″]
\"MILAN\"<\/div>
Milan<\/h5>\n

27 May 2026<\/p>\n<\/div>

Register<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/4″]
\"FRANKFURT-1920x1080\"<\/div>
Frankfurt<\/h5>\n

19 November 2026<\/p>\n

Coming soon<\/h6>\n<\/div><\/div>[\/vc_column][vc_column width=”1\/4″][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=”enable” background_color=”bgc-lgray” disable_element=”yes” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” el_id=”sponsors”][vc_row][vc_column width=”2\/3″ offset=”vc_col-md-offset-3 vc_col-md-6 vc_col-sm-offset-2″][vc_column_text css=””]<\/p>\n

Sponsors<\/h2>\n

Thanks to all of our Xperience 2025 sponsors.<\/p>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=”justify-content-center”][vc_column width=”1\/5″][vc_single_image image=”568816″ alignment=”center” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/www.genesys.com\/” si_max_width=”300px”][\/vc_column][vc_column width=”1\/5″][vc_single_image image=”568895″ alignment=”center” onclick=”custom_link” img_link_target=”_blank” css=”” link=”https:\/\/www.genesys.com\/” si_max_width=”300px”][\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D” el_id=”faq”][vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”4\/6″][vc_column_text css=””]<\/p>\n

Frequently asked questions about Xperience on Tour<\/h2>\n

[\/vc_column_text][\/vc_column][vc_column width=”1\/6″][\/vc_column][\/vc_row][vc_row][vc_column width=”5\/6″ offset=”vc_col-sm-offset-1″]

Who can I contact with questions?<\/h3><\/i><\/div>

Check out our answers to frequently asked questions here to help prepare for the event. If you have any additional questions, feel free to contact\u00a0Linda.Hilberdink@genesys.com<\/a>\u00a0or your regional contact person.<\/p>\n<\/div><\/div><\/div>

What is Genesys Xperience on Tour?<\/h3><\/i><\/div>

Genesys Xperience on Tour is the roll out of Xperience in EMEA in 2025-2026, after Xperience Nashville, USA (8-10 September 2025), the annual global event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions and networking opportunities with experts and thought leaders in the field.<\/span><\/p>\n<\/div><\/div><\/div>

Is there a registration fee for Xperience on Tour in EMEA?<\/h3><\/i><\/div>

No, Xperience on Tour is free for our customers, partners and new organisations. Please make sure you will register soon to reserve your spot on time.<\/span><\/p>\n<\/div><\/div><\/div>

Is Genesys offering recommended hotel options for the locations?<\/h3><\/i><\/div>

In case you need a hotel, you are free to select and book your preferred stay. Xperience on Tour does not have hotel facilities.<\/span><\/p>\n<\/div><\/div><\/div>

Is there value in my organization sponsoring Xperience?<\/h3><\/i><\/div>

Sponsoring Xperience on Tour positions your brand at the forefront of customer experience innovation while connecting with key decision-makers. Enjoy visibility among targeted CX professionals and IT leaders seeking solutions to enhance customer engagement. Leverage branding opportunities and networking sessions to generate leads and establish thought leadership. To learn more about our options and discounts for sponsoring multiple events, contact\u00a0Paula.Crabtree@genesys.com<\/a>.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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Engage in the next level of experience [\/vc_column_text][vc_column_text ct_style=”list-block” css=””] Learn […]<\/p>\n","protected":false},"author":893,"featured_media":579378,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-576862","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/576862","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/893"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/comments?post=576862"}],"version-history":[{"count":20,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/576862\/revisions"}],"predecessor-version":[{"id":619693,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/576862\/revisions\/619693"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media\/579378"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=576862"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}