{"id":371887,"date":"2021-03-31T11:08:46","date_gmt":"2021-03-31T18:08:46","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=371887"},"modified":"2025-12-10T01:12:30","modified_gmt":"2025-12-10T09:12:30","slug":"ascend-partners","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-gb\/partners\/ascend-partners","title":{"rendered":"Ascend Partners"},"content":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D” vib=”enable” css=”.vc_custom_1762212280279{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row content_placement=”middle”][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

Ascend Partners mean business<\/h1>\n

Genesys and our Ascend Partners help organisations unlock the full potential of AI-powered customer experience. Our Solution Providers, Referral Partners, Technology Solutions Distributors (in North America only) and Services Partners collaborate with Genesys to accelerate transformation, scale innovation, and deliver measurable business outcomes. Together, we create smarter, more connected customer experiences that fuel enterprise growth.[\/vc_column_text]

Become a partner<\/a>Find a partner<\/a><\/div>[\/vc_column][vc_column v_align=”flexend” width=”1\/2″ offset=”vc_hidden-xs”][vc_single_image image=”603963″ css=”” rounded_corners=”rounded-xs”][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

Partner with best-in-class tech<\/h2>\n

When you work with a Genesys Ascend Partner, your business gains direct access to world-class expertise and technology. These partners combine the power of Genesys Cloud CX with proven industry knowledge to design and deliver solutions that fit your unique needs. From seamless integrations to ongoing optimisation, Ascend Partners help you maximise ROI, accelerate transformation, and deliver exceptional customer experiences that scale.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_column_text ct_style=”list-block” css=””]<\/p>\n

CX leadership with Genesys Cloud<\/h3>\n

Genesys Cloud is the world\u2019s leading AI-powered customer experience platform, trusted by Fortune 2000 enterprises and global brands. By working with an Ascend Partner, you align with industry leaders who deliver differentiated customer experiences and proven results at scale.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text ct_style=”list-block” css=””]<\/p>\n

Greater access, broader impact<\/h3>\n

Genesys connects you to skilled partners who implement, integrate, and optimise Genesys solutions. With access to co-marketing, joint development, and enablement resources, Ascend Partners deliver not just technology but visibility, scale, and growth for your business.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text ct_style=”list-block” css=””]<\/p>\n

Innovation that delivers impact<\/h3>\n

Genesys has a long history of redefining customer experience, and Ascend Partners extend that innovation to you. Together, we deliver tailored solutions that keep you ahead of customer expectations.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=”7\/12″][vc_column_text ct_style=”stat” css=””]<\/p>\n

Partner Perspective<\/h2>\n

\u201cIn working with Genesys and being able to deliver the most superior experiences possible, I think one of the unique things that comes to mind is the capability that the product can span amidst any vertical and into any size of customer.\u201d<\/p>\n

\u2014 Tiffany Moses Gschwendtner, Global CX Solutions Leader at TTEC Digital[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D” css=”.vc_custom_1711487617765{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

Choose the right partner for your goals<\/h2>\n

The Genesys Ascend Partner Program brings together a network of trusted experts who offer flexible engagement models, giving you more choice, expertise, and faster access to the right Genesys solution that best matches your business goals. [\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=”yes”][vc_column width=”1\/2″][vc_column_text ct_style=”list-block” css=””]<\/p>\n

Solution Provider<\/h3>\n

Work with a Solution Provider to get end-to-end delivery of Genesys Cloud CX. These partners don\u2019t just resell \u2013 they design, implement, and manage complete customer experience solutions as part of their broader services portfolio. For your business, that means a single, trusted provider who can integrate Genesys seamlessly into your operations and support your long-term success.[\/vc_column_text][\/vc_column][vc_column width=”1\/2″][vc_column_text ct_style=”list-block” css=””]<\/p>\n

Referral Partner<\/h3>\n

Referral Partners and Technology Solutions Distributors connect you directly with Genesys. They simplify the buying process and bring deep expertise to the Genesys portfolio \u2013 helping you reduce complexity and get the right solution in place faster. [\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row content_placement=”middle”][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

Find a partner<\/h2>\n

Explore the Genesys partner ecosystem to discover the right expertise for your business. Use our interactive map to connect with partners ready to help you deploy, expand, and innovate with Genesys solutions. [\/vc_column_text]

Find a partner<\/a><\/div>[\/vc_column][vc_column width=”5\/12″ offset=”vc_col-sm-offset-1″][vc_single_image image=”603964″ css=”” rounded_corners=”rounded-lg”][\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

Explore Genesys resources<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=”gutter-small” equal_height=”yes”][vc_column]

\"820×464<\/div>

Ebook<\/p>

Contact Centre Buyer's Guide<\/h3>

Discover how to evolve your customer and employee experiences with the latest AI-powered technologies shaping 2026 with the 2026 Buyer\u2019s Guide for AI and CX.<\/p><\/div>

<\/div><\/div><\/div><\/div><\/a><\/div>
\"Genesys<\/div>

AppFoundry partners<\/h3><\/div>
<\/div><\/div><\/div><\/a><\/div>
\"Omdia<\/div>

Report<\/p>

Omdia Universe Customer Engagement Platforms<\/h3><\/div>
<\/div><\/div><\/div><\/a><\/div>
\"Resource<\/div>

Customer story<\/p>

Paul Hartmann<\/h3><\/div>
<\/div><\/div><\/div><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column width=”5\/6″ offset=”vc_col-sm-offset-1″]

Become a partner<\/h2>\n

Your expertise is invaluable to the Genesys partner network and the entire Genesys ecosystem. Join the Genesys partner programme to gain tools, training, and support for building your business, increasing profitability, growing revenue and upping your sales momentum and prominence. Take the first step towards unlocking your brand\u2019s potential by becoming a Genesys Channel Partner today.<\/p>\n

Get started<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D” vib=”enable” css=”.vc_custom_1762212280279{background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}”][vc_row content_placement=”middle”][vc_column width=”1\/2″][vc_column_text css=””] Ascend Partners mean business Genesys and our Ascend Partners help organisations unlock the full potential of AI-powered customer experience. Our Solution Providers, Referral Partners, Technology Solutions Distributors (in North America only) and Services Partners collaborate with Genesys to accelerate transformation, […]<\/p>\n","protected":false},"author":308,"featured_media":0,"parent":14789,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-371887","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/371887","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/308"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/comments?post=371887"}],"version-history":[{"count":12,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/371887\/revisions"}],"predecessor-version":[{"id":607757,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/371887\/revisions\/607757"}],"up":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/14789"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=371887"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}