{"id":370637,"date":"2021-04-12T09:51:10","date_gmt":"2021-04-12T16:51:10","guid":{"rendered":"https:\/\/www.genesys.com\/?page_id=370637"},"modified":"2021-04-12T05:56:52","modified_gmt":"2021-04-12T12:56:52","slug":"fedramp","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-gb\/fedramp","title":{"rendered":"Maximus Genesys Engagement Platform"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column]<div class=\"section-header heightoff  format-header-a has-title has-sub_title has-cta has-image has-bgcolor\" data-swidth=\"stretch\" data-bgcolor=\"bgc-gradient\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-dark\"><div class=\"text-col\"><h1>A FedRAMP-authorised cloud contact centre solution for your agency<\/h1><p>Improve your agency's call centre operations and enhance the citizen journey<\/p><div class=\"content-container\"><\/div><div class=\"cta-btn \"><a href=\"#learnmore\" target=\"\" rel=\"\">Learn more<\/a><\/div><\/div><div class=\"media-col image-wide\"><img decoding=\"async\" width=\"465\" height=\"103\" style=\"\" src=\"https:\/\/www.genesys.com\/media\/maximus-genesys.svg\" alt=\"Maximus genesys\" \/><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-content\" data-swidth=\"stretch\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><div class=\"content-container\"><div class=\"section-item format-content-b1 has-yt_video\" ><div class=\"text-col\"><h3><\/h3><p>The Maximus Genesys Engagement Platform is a FedRAMP-authorised solution that lets citizens communicate with your agency across all channels \u2013 including voice, SMS and web chat \u2013 so you can fulfil your agency&#8217;s mission while delivering an optimised citizen experience.<\/p>\n<\/div><div class=\"media-col type-youtube\"><div class=\"iframeholder\"><iframe src=\"https:\/\/www.youtube.com\/embed\/h-ERHm_g-mY\" frameborder=\"0\" allowfullscreen=\"1\"><\/iframe><\/div><\/div><\/div>\n<\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1588193031976{padding-top: 5.556rem !important;padding-bottom: 5.556rem !important;background-color: #f3f3f3 !important;}&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Enhance the citizen journey with a scalable, secure cloud contact centre solution<\/h3>\n<p style=\"text-align: center;\">The Engagement Platform is a FedRAMP-authorised cloud contact centre solution designed to help your agency adhere to government mandates to improve the citizen experience, while supporting all of your security and privacy requirements.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"omnitable col-four plum-plain  stack nomargin\" ><div class=\"ot-row header-row\" ><div class=\"ot-col span-1 h_center v_center\" ><p>FedRAMP-authorized for<br \/>\nbest-in-class security<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Reduce costs and improve outcomes<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Maximus and Genesys:<br \/>\nstronger together<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Go omnichannel for simplified communications<\/p>\n<\/div>\n<\/div><div class=\"ot-row \" ><div class=\"ot-col span-1 h_left v_top\" ><p>Fulfill your agency\u2019s mission securely at every touch point of the citizen journey.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Get relief from overwhelming IT costs and discover resource efficiencies with integrated workforce engagement management capabilities.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Benefit from the powerful joint capabilities of two industry-leading platforms and leverage a full range of capabilities for improved citizen experience.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Streamline your citizen communication with a unified solution for voice, text, chat, email, social media and more.<\/p>\n<\/div>\n<\/div>\n<\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"omnitable col-four plum-plain  stack nomargin\" ><div class=\"ot-row header-row\" ><div class=\"ot-col span-1 h_center v_center\" ><p>Modernise your citizen experience with integrated, AI-powered journeys<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Predictable, consistent<br \/>\nbudget impact<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>24\/7 dedicated help desk support<\/p>\n<\/div><div class=\"ot-col span-1 h_center v_center\" ><p>Continuous monitoring for ongoing compliance<\/p>\n<\/div>\n<\/div><div class=\"ot-row \" ><div class=\"ot-col span-1 h_left v_top\" ><p>Meet modernisation and security requirements with AI, predictive matching and self-service automation.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>Reduce the costs of replacing on-premises hardware from capex to opex, with a subscription-based solution.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>You\u2019ll never have to wait to get the help you need with dedicated, 24\/7 NOC and SOC support.<\/p>\n<\/div><div class=\"ot-col span-1 h_left v_top\" ><p>You\u2019ll always be in compliance with FedRAMP mandates with built-in, continuous monitoring and reporting to GSA.<\/p>\n<\/div>\n<\/div>\n<\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-grid has-title has-desc\" data-swidth=\"stretch\" data-column=\"grid-3x3\" data-format=\"grid-a\" data-cards=\"bgc-clear\" data-shadow=\"\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>Ensure that your citizens can get the information they need when they need it \u2014 over the channel they prefer<\/h3><p>With the right technology and the right partner, you can connect with your citizens in more meaningful, personalised ways \u2014 every time. For experiences that set your agency apart, turn to the Maximus Genesys Engagement Platform.<\/p><\/div><div class=\"grid-container\" ><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"47\" height=\"46\" src=\"https:\/\/www.genesys.com\/media\/phone.svg\"  alt=\"phone\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Inbound and outbound<\/h4><p>Orchestrate inbound and outbound communication across all touch points, channels and resources.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"48\" height=\"36\" src=\"https:\/\/www.genesys.com\/media\/Multichannel.svg\"  alt=\"Channels\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Integrated channels<\/h4><p>Seamlessly integrate voice and digital channels \u2014 including email, chat, social and more.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-square\"><img decoding=\"async\" width=\"47\" height=\"47\" src=\"https:\/\/www.genesys.com\/media\/journey.svg\"  alt=\"Journey\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">AI-infused journeys<\/h4><p>Artificial intelligence (AI) turns citizen data into context-rich insights \u2014 for better engagements at every touch point.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-tall\"><img decoding=\"async\" width=\"32\" height=\"48\" src=\"https:\/\/www.genesys.com\/media\/interactive-touchpoint.svg\"  alt=\"Touch point\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Service automation<\/h4><p>Provide better self-service experiences with more intelligent voicebots and chatbots. Transition smoothly to assisted interactions with full context.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-square\"><img decoding=\"async\" width=\"47\" height=\"47\" src=\"https:\/\/www.genesys.com\/media\/process-person.svg\"  alt=\"Predictive\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Predictive matching<\/h4><p>Match every interaction to the best resource. Predictive engagement and routing harness AI to drive the citizen experience outcomes you prioritise.<\/p>\n<\/div><\/div><div class=\"grid-box grid-item has-title has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-tall\"><img decoding=\"async\" width=\"36\" height=\"47\" src=\"https:\/\/www.genesys.com\/media\/pin-secure.svg\"  alt=\"Secure\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Security and scale<\/h4><p>Designed to meet the needs of agencies of all sizes, with the FedRAMP certification you need.<\/p>\n<\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;white&#8221; css=&#8221;.vc_custom_1588195410485{padding-top: 5.556rem !important;padding-bottom: 5.556rem !important;background-color: #5d3d5d !important;}&#8221;][vc_row][vc_column][vc_column_text]<\/p>\n<h3 style=\"text-align: center;\">Make CX Your Mission<\/h3>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;290069&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;164px&#8221;][vc_column_text css=&#8221;.vc_custom_1588195468574{margin-top: 1rem !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Agencies have CX scores that rate as &#8220;poor&#8221; or &#8220;very poor&#8221;<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;290013&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;164px&#8221;][vc_column_text css=&#8221;.vc_custom_1588195497354{margin-top: 1rem !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Government employees feel their agency&#8217;s<br \/>\nCX is improving<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_single_image image=&#8221;290041&#8243; alignment=&#8221;center&#8221; si_max_width=&#8221;164px&#8221;][vc_column_text css=&#8221;.vc_custom_1588195504237{margin-top: 1rem !important;}&#8221;]<\/p>\n<p style=\"text-align: center;\">Government employees feel their agency&#8217;s<br \/>\nCX has stagnated<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text]<\/p>\n<p style=\"text-align: center;\">Research from Genesys and GovLoop paper &#8220;How the cloud enables a secure and safe customer experience for the 21st century&#8221;<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"section-grid has-title\" data-swidth=\"stretch\" data-column=\"grid-3x3\" data-format=\"grid-c\" data-cards=\"bgc-clear\" data-shadow=\"\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-light\"><div class=\"text-col\"><h3>Learn more about the Maximus Genesys Engagement Platform<\/h3><\/div><div class=\"grid-container\" ><div class=\"grid-box grid-item has-title has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"389\" height=\"234\" src=\"https:\/\/www.genesys.com\/media\/Genesys-Releases-FedRAMP-Authorized-Solution.jpg\"  alt=\"Genesys releases fedramp authorized solution\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Genesys offers FedRAMP-Authorised Solution<\/h4><div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"\/blog\" target=\"_blank\" rel=\"\">Read the blog<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-title has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"389\" height=\"234\" src=\"https:\/\/www.genesys.com\/media\/FedRAMP-Research.jpg\"  alt=\"Fedramp research\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">FedRAMP Research<\/h4><div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/genesysglobal.zinfi.net\/concierge\/new\/mp\/maximusengagementplatform\/cp\/MAXIMUS\/en-US\" target=\"_blank\" rel=\"noopener\">Download the government research<\/a><\/div><\/div><\/div><div class=\"grid-box grid-item has-title has-cta has-image\" data-col-span=\"colspan1\" data-row-span=\"rowspan1\"><div class=\"box-media image-wide\"><img decoding=\"async\" width=\"389\" height=\"234\" src=\"https:\/\/www.genesys.com\/media\/Visit-us-on-the-FedRAMP-Marketplace.jpg\"  alt=\"Visit us on the fedramp marketplace\" \/><\/div><div class=\"box-content\"><h4 class=\"text-18 font-weight-bold\">Visit us at the FedRAMP Marketplace<\/h4><div class=\"box-cta cta-btn\"><a role=\"button\" class=\"arrow arrow-primary\" href=\"https:\/\/marketplace.fedramp.gov\/#!\/product\/maximus-genesys-engagement-platform\" target=\"_blank\" rel=\"noopener\">View the listing<\/a><\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section el_id=&#8221;learnmore&#8221;][vc_row][vc_column]<div class=\"section-form format-form-a formtype-hot has-title has-bgcolor\" data-swidth=\"stretch\" data-cards=\"\" data-modalbg=\"\" data-bgcolor=\"bgc-gradient\" data-bg-posx=\"center\" data-bg-posy=\"center\" data-text-theme=\"theme-dark\"><div class=\"text-col\"><h3>Get started with the Maximus Genesys Engagement Platform<\/h3><p>This is what you&#8217;ve been waiting for. Take advantage of the Genesys + Maximus partnership to help your agency meet its privacy and security requirements while fulfilling its mission to provide exceptional citizen experiences.<\/p>\n<p>To learn more about how the Maximus Genesys Engagement Platform can power your agency&#8217;s cloud contact centre, contact us today to be connected with a member of our government sales team.<\/p>\n<\/div><div class=\"form-col\"><div class=\"eloq_form elq-container gmkto_form_type_hot gmkto_format_grid\"><form method=\"post\" name=\"MasterLeadIntakeForm\" action=\"https:\/\/s1260946616.t.eloqua.com\/e\/f2\" data-proc=\"inline\" data-ppcount=\"5\" onsubmit=\"return proc_submit(this);\" class=\"beam-form elq-form init yesknown yesprefill yespp strict-check\"  data-target=\"#modalthankyoucontent\" ><div id=\"known_person\" style=\"display:none;\"><p class=\"welcome_user\"><span id=\"welcome_person\">Welcome back<\/span> <span id=\"person_info\"><span class=\"person_first\"><\/span>&nbsp;<span class=\"person_last\"><\/span><\/span><\/p><p class=\"delete_button\"><a class=\"deletemyrecord\">Not You?<\/a><\/p><\/div><input value=\"MasterLeadIntakeForm\" type=\"hidden\" name=\"elqFormName\"><input value=\"1260946616\" type=\"hidden\" name=\"elqSiteId\"><input name=\"elqCampaignId\" type=\"hidden\"><input type=\"hidden\" name=\"elqCustomerGUID\" value=\"\"><input type=\"hidden\" name=\"elqCookieWrite\" value=\"0\"><input type=\"hidden\" name=\"client_ip_address\" id=\"fe449\" value=\"\"><div class=\"fields\"><input type=\"hidden\" name=\"CID\" id=\"fe198\" value=\"7011T000001t6nMQAQ\"><input type=\"hidden\" name=\"CID_STATUS\" id=\"fe281\" value=\"\"><input type=\"hidden\" name=\"redirect_url\" id=\"fe217\" value=\"\"><input type=\"hidden\" name=\"landing_page_url\" id=\"fe204\" value=\"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/370637\"><input type=\"hidden\" name=\"post_type\" id=\"fe448\" value=\"page\"><input type=\"hidden\" name=\"integration\" id=\"fe362\" value=\"\"><input type=\"hidden\" name=\"language_code\" id=\"fe479\" value=\"en-gb\"><input type=\"hidden\" name=\"full_url\" id=\"fe983\" value=\"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/370637\"><input type=\"hidden\" name=\"post_id\" id=\"fe984\" value=\"370637\">\n    <div class=\"form-row row-email el_field form-floating\">\n        <input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value=\"\" aria-label=\"Email\" placeholder=\"Email\">\n        <label for=\"fe192\">Email<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available  required\" name=\"firstName\" id=\"fe190\" value=\"\" placeholder=\"First Name\">\n        <label for=\"fe190\">First Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value=\"\" placeholder=\"Last Name\">\n        <label for=\"fe191\">Last Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row form-floating el_field\">\n        <input type=\"tel\" class=\"form-control el_field elq-item-input required pre-exclude\" name=\"busPhone\" id=\"fe215\" value=\"\" placeholder=\"Telephone\">\n        <label for=\"fe215\">Telephone<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe219\" name=\"jobLevel1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option><option value=\"C-Level\">C-Level<\/option><option value=\"VP\">VP<\/option><option value=\"Director\">Director<\/option><option value=\"Manager\">Manager<\/option><option value=\"Principal\">Principal<\/option><option value=\"Engineer \/ Architect\">Engineer \/ Architect<\/option><option value=\"Consultant\">Consultant<\/option><option value=\"Analyst\">Analyst<\/option><option value=\"Partner\">Partner<\/option><option value=\"Staff\">Staff<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe219\">Level<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe218\" name=\"jobFunction1\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n            <option value=\"Claims\">Claims<\/option><option value=\"Collections\">Collections<\/option><option value=\"Contact Center Management\">Contact Centre Management<\/option><option value=\"Customer Experience\">Customer Experience<\/option><option value=\"Customer Service\">Customer Service<\/option><option value=\"Ecommerce\/Digital Channels\">Ecommerce\/Digital Channels<\/option><option value=\"Finance\">Finance<\/option><option value=\"Human Resources\">Human Resources<\/option><option value=\"Influencer\">Influencer<\/option><option value=\"Information Technology\">Information Technology<\/option><option value=\"IT Architecture\">IT Architecture<\/option><option value=\"IT Infrastructure\">IT Infrastructure<\/option><option value=\"IVR\">IVR<\/option><option value=\"Marketing\">Marketing<\/option><option value=\"Operations \/ Process Management\">Operations\/Process Management<\/option><option value=\"Production Management\">Production Management<\/option><option value=\"Purchasing\">Purchasing<\/option><option value=\"Sales\">Sales<\/option><option value=\"Unknown\">Unknown<\/option>\n        <\/select>\n        <label for=\"fe218\">Function<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value=\"\" placeholder=\"Company Name\">\n        <label for=\"fe193\">Company Name<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe194\" name=\"country\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <!-- Add country options here -->\n        <\/select>\n        <label for=\"fe194\">Country<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available country_dep el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe214\" name=\"stateProv\" data-value=\"\">\n            <option selected=\"\" value=\"\"><\/option>\n        <\/select>\n        <label for=\"fe214\">State\/Province<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value=\"\" placeholder=\"Your Website\">\n        <label for=\"fe801\">Your Website<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value=\"\" placeholder=\"City\">\n        <label for=\"fe226\">City<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value=\"\" placeholder=\"Job Title\">\n        <label for=\"fe220\">Job Title<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe221\" name=\"industry1\" data-value=\"\">\n            <option value=\"\" ><\/option>\n            <option value=\"Banking\">Banking<\/option><option value=\"Business Services\">Business Services<\/option><option value=\"Capital Markets\">Capital Markets<\/option><option value=\"Communications\">Communications<\/option><option value=\"Consumer Products\">Consumer Products<\/option><option value=\"Defense & Intelligence\">Defense & Intelligence<\/option><option value=\"Education & Non-Profit\">Education & Non-Profit<\/option><option value=\"Energy & Utilities\">Energy & Utilities<\/option><option value=\"Entertainment\">Entertainment<\/option><option value=\"Government\">Government<\/option><option value=\"Insurance\">Insurance<\/option><option value=\"Life Sciences\">Life Sciences<\/option><option value=\"Logistics\">Logistics<\/option><option value=\"Manufacturing\">Manufacturing<\/option><option value=\"Payors\">Payors<\/option><option value=\"Providers\">Providers<\/option><option value=\"Retailers\">Retailers<\/option><option value=\"Technology\">Technology<\/option><option value=\"Travel & Hospitality\">Travel & Hospitality<\/option><option value=\"Retail Banking\">Retail Banking<\/option><option value=\"Other\">Other<\/option>\n        <\/select>\n        <label for=\"fe221\">Industry<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe222\" name=\"levelofInterest1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"Just researching\">Just researching<\/option><option value=\"Gathering business requirements\">Gathering business requirements<\/option><option value=\"Comparing solutions\">Comparing solutions<\/option><option value=\"Ready for a conversation\">Ready for a conversation<\/option>\n        <\/select>\n        <label for=\"fe222\">Level of Interest<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div>\n    <div class=\"form-row cb_available eloq_ppe el_field form-floating\">\n        <select class=\"form-select el_field elq-item-select cb_available required eloq_ppe\" id=\"fe225\" name=\"numberofAgentsForm1\" data-value=\"\">\n            <option value=\"\"><\/option>\n            <option value=\"1-20\">1-20<\/option><option value=\"21-50\">21-50<\/option><option value=\"51-100\">51-100<\/option><option value=\"101-300\">101-300<\/option><option value=\"301-500\">301-500<\/option><option value=\"501-1000\">501-1000<\/option><option value=\">1000\">&gt;1000<\/option><option value=\"No Contact Center\">No Contact Centre<\/option><option value=\"Don't Know\">Don't Know<\/option>\n        <\/select>\n        <label for=\"fe225\">Number of Agent Seats<span class=\"required-asterisk\">*<\/span><\/label>\n    <\/div><div class=\"form-check single-checkbox-row form-row gdpr-field white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"explicitConsentEmailPhone\" id=\"fe224\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe224\">Yes. Keep me informed via email or telephone regarding Genesys information.<\/label><\/div><div class=\"single-checkbox-row form-row white-box \"><input type=\"checkbox\" class=\"el_field eloq_ppe\" name=\"contactMe\" id=\"fe509\" val=\"\"><label class=\"checkbox-aligned elq-item-label\" for=\"fe509\">I would like someone to reach out to me<\/label><\/div><input type=\"hidden\" data-query=\"utm_medium\" name=\"utm_medium\" id=\"fe199\" value=\"\"><input type=\"hidden\" data-query=\"utm_source\" name=\"utm_source\" id=\"fe200\" value=\"\"><input type=\"hidden\" data-query=\"utm_campaign\" name=\"utm_campaign\" id=\"fe201\" value=\"\"><input type=\"hidden\" data-query=\"utm_term\" name=\"utm_term\" id=\"fe202\" value=\"\"><input type=\"hidden\" data-query=\"utm_content\" name=\"utm_content\" id=\"fe203\" value=\"\"><input type=\"hidden\" data-query=\"ost_tool\" name=\"ost_tool\" id=\"fe293\" value=\"\"><input type=\"hidden\" data-query=\"ost_campaign\" name=\"ost_campaign\" id=\"fe294\" value=\"\"><input type=\"hidden\" data-query=\"ost_content\" name=\"ost_content\" id=\"fe295\" value=\"\"><input type=\"hidden\" data-query=\"blaid\" name=\"eloquaBLAID_c\" id=\"fe3099\" value=\"\"><input type=\"hidden\" data-query=\"gclid\" name=\"gCLID1\" id=\"fe283\" value=\"\"><input type=\"hidden\" data-query=\"mkwid\" name=\"mKWID1\" id=\"fe678\" value=\"\"><input type=\"hidden\" name=\"gAClientID1\" id=\"fe284\" value=\"\"><input type=\"hidden\" name=\"noteCreatorTitle1\" id=\"fe313\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderDefault\" id=\"fe286\" value=\"on\"><input type=\"hidden\" name=\"webContentAutoResponderTitle\" id=\"fe287\" value=\"\"><input type=\"hidden\" name=\"webContentAutoResponderURL\" id=\"fe288\" value=\"\"><input type=\"hidden\" name=\"noteCreator2\" id=\"fe478\" value=\"\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceResult1\" id=\"fe640\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceFlags1\" id=\"fe641\" value=\"OFF\"><input type=\"hidden\" class=\"yesprefill\" name=\"neverbounceSuggestedCorrection1\" id=\"fe642\" value=\"6sense\"><input type=\"hidden\" name=\"clearbitPersonID1\" id=\"fe630\" value=\"\"><input type=\"hidden\" name=\"clearbitFieldCount1\" id=\"fe633\" value=\"\"><input type=\"hidden\" name=\"clearbitTitle1\" id=\"fe646\" value=\"\"><input type=\"hidden\" name=\"clearbitRole1\" id=\"fe631\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployees1\" id=\"fe647\" value=\"\"><input type=\"hidden\" name=\"clearbitNumberofEmployeesRange1\" id=\"fe648\" value=\"\"><input type=\"hidden\" name=\"clearbitWebsite1\" id=\"fe802\" value=\"\"><input type=\"hidden\" name=\"browserUserAgent\" id=\"fe3319\" value=\"\"><input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value=\"\" ><input role=\"button\" aria-label=\"See what's possible\" type=\"Submit\" class=\"submit-button-style btn btn-primary \" value=\"See what's possible\" id=\"fe195\"><div class=\"loading\"><\/div><div class=\"gdpr-field form-row white-box legal\"><span>By providing your information, you agree to our <a href=\"https:\/\/www.genesys.com\/company\/legal\/privacy-policy\" target=\"_blank\">privacy policy<\/a>.<\/span><\/div><\/div><\/form><\/div><div id=\"modalthankyoucontent\"><h3>Thank you for your interest in Genesys!<\/h3><p>A member of our government sales team will be contacting you shortly.<\/p><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section css=&#8221;.vc_custom_1588193031976{padding-top: 5.556rem !important;padding-bottom: 5.556rem !important;background-color: #f3f3f3 !important;}&#8221;][vc_row][vc_column][vc_column_text] Enhance the citizen journey with a scalable, secure cloud contact centre solution The Engagement Platform is a FedRAMP-authorised cloud contact centre solution designed to help your agency adhere to government mandates to improve the citizen experience, while supporting all of your security and privacy requirements. [\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section g_section_text=&#8221;white&#8221; [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-370637","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/370637","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/comments?post=370637"}],"version-history":[{"count":5,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/370637\/revisions"}],"predecessor-version":[{"id":372195,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/370637\/revisions\/372195"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=370637"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}