{"id":14904,"date":"2018-06-08T18:06:40","date_gmt":"2018-06-08T18:06:40","guid":{"rendered":"https:\/\/midgar.genesys.com?page_id=14904"},"modified":"2025-09-10T22:02:59","modified_gmt":"2025-09-11T05:02:59","slug":"resources","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-gb\/resources","title":{"rendered":"Resources"},"content":{"rendered":"

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Resources<\/h1>\n

Keep up to date with the latest advances in contact centre and customer experience.<\/p>\n

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Featured resources<\/h2>\n

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\"Wem<\/div>

Orchestrating CX with Genesys and Orange Business<\/h3><\/div>
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\"Agentic<\/div>

Genesys Cloud Agentic Virtual Agent Demo<\/h3><\/div>
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\"Understanding<\/div>

Understanding NLP in customer service: Making conversations smarter<\/h3><\/div>
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\"Machine<\/div>

Demystifying machine learning for CX teams<\/h3><\/div>
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All resources<\/h2>\n

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