{"id":14756,"date":"2018-06-08T18:06:36","date_gmt":"2018-06-08T18:06:36","guid":{"rendered":"https:\/\/www.genesys.com?page_id=14756"},"modified":"2026-01-07T20:20:48","modified_gmt":"2026-01-08T04:20:48","slug":"company","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-gb\/company","title":{"rendered":"Company"},"content":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22561577%22%2C%22flair_width%22%3A%221220px%22%2C%22flair_right%22%3A%22-10%25%22%2C%22flair_bottom%22%3A%220%22%7D%5D” vib=”enable”][vc_row content_placement=”middle”][vc_column background_color=”bgc-glass” width=”2\/3″ el_class=”px-md-3 py-md-5″ offset=”vc_col-md-5″][vc_column_text css=””]<\/p>\n

About Genesys<\/h1>\n

Genesys empowers more than 8,000 organisations in over 100 countries by delivering the future of customer experience so they can provide empathetic, personalised experiences at scale.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D” el_class=”mt-2 mt-lg-5″][vc_row][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

Who we are<\/h2>\n

Through our innovative AI-Powered Experience Orchestration platform, we empower organisations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees.[\/vc_column_text][\/vc_column][\/vc_row][vc_row r_gutter_size=”gutter-small” r_scrollable=”yes” equal_height=”yes”][vc_column width=”1\/3″]

Leadership<\/h3>\n

Our leadership team combines industry expertise with a vision of empathy-driven technology. Through strategic insight and a focus on customers, our leaders drive Genesys forward to deliver exceptional value and results.<\/p>\n<\/div>

Learn more<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]

Sustainability<\/h3>\n

Sustainability is central to our mission, and we constantly\u00a0strive to reduce our global environmental impact. At Genesys, we\u2019re dedicated to responsible business practices, from daily operations to broader sustainability goals.<\/p>\n<\/div>

Learn more<\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=”1\/3″]

Awards and recognition<\/h3>\n

For more than three decades, our dedication to delivering meaningful, transformative experiences has earned us numerous awards in customer experience, leadership in AI and employee engagement across the industry.<\/p>\n<\/div>

Learn more<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

What we do<\/h2>\n

At Genesys, we deliver AI for the experience economy through powerful solutions, expert services and strategic partnerships that help organisations orchestrate smarter interactions at scale.[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/2″]

\"Genesys
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Play<\/p><\/div><\/div><\/a><\/div>[\/vc_column][vc_column width=”1\/2″]

Solutions<\/h3>\n

We provide AI-powered solutions that enable personalised experiences at every touchpoint. From contact centres to conversational AI, our solutions help to ensure that every interaction feels seamless and addresses real customer needs.<\/p>\n<\/div>

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Services<\/h3>\n

Our professional services support businesses at every step, from onboarding and training to strategic consulting. Our technical and strategic experts help teams optimise experiences and use our tools to achieve measurable success.<\/p>\n<\/div>

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Partnerships<\/h3>\n

Our global partner network combines Genesys expertise with a wide range of leading technology partners. Together, we work to create enriched, tailored experiences that deliver value to our customers, across industries and around the world.<\/p>\n<\/div>

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Our people are at the heart of everything we do<\/h2>\n

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Careers<\/h3>\n

Help define the future of customer experience. Join a diverse team that believes in sincerity, fun and supporting each other.<\/p>\n<\/div>

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Inclusion<\/h3>\n

We believe that inclusion for all is essential to building a thriving, creative culture where everyone feels they belong.<\/p>\n<\/div>

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Locations<\/h3>\n

Genesys is powered by a global team of thousands, working together across offices worldwide with a shared mission.<\/p>\n<\/div>

<\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D”][vc_row][vc_column width=”1\/2″][vc_column_text css=””]<\/p>\n

Genesys is a global leader in customer experience and cloud contact centre solutions<\/h2>\n

[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=”1\/3″][vc_column_text ct_style=”stat” css=””]<\/p>\n

Since 1990<\/p>\n

We\u2019ve served thousands of SMB and enterprise customers. Currently, we serve over 8,000 of them.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text ct_style=”stat” css=””]<\/p>\n

Over 100 countries<\/p>\n

Organisations in over 100 countries and on six continents rely on Genesys. We cover a lot of ground.[\/vc_column_text][\/vc_column][vc_column width=”1\/3″][vc_column_text ct_style=”stat” css=””]<\/p>\n

More than 6,000 employees<\/p>\n

Genesys employees work together to create the best customer experiences.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]

Discover the Genesys Experience Index<\/h2>\n

Understand what matters to your customers and workforce \u2014 and improve your Voice of the Customer and Voice of the Employee programs \u2014 with the Genesys Experience Index\u2122 methodology.<\/p>\n<\/div>

Learn more<\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_section sec_modern_width=”enable” background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22561577%22%2C%22flair_width%22%3A%221220px%22%2C%22flair_right%22%3A%22-10%25%22%2C%22flair_bottom%22%3A%220%22%7D%5D” vib=”enable”][vc_row content_placement=”middle”][vc_column background_color=”bgc-glass” width=”2\/3″ el_class=”px-md-3 py-md-5″ offset=”vc_col-md-5″][vc_column_text css=””] About Genesys Genesys empowers more than 8,000 organisations in over 100 countries by delivering the future of customer experience so they can provide empathetic, personalised experiences at scale.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section background_color=”bgc-lgray” flair=”%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D” el_class=”mt-2 mt-lg-5″][vc_row][vc_column width=”1\/2″][vc_column_text css=””] Who we are Through our innovative AI-Powered Experience Orchestration […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":8,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14756","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/14756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/comments?post=14756"}],"version-history":[{"count":22,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/14756\/revisions"}],"predecessor-version":[{"id":610811,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/14756\/revisions\/610811"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=14756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}