{"id":14038,"date":"2026-04-29T18:50:36","date_gmt":"2026-04-30T01:50:36","guid":{"rendered":"https:\/\/www.genesys.com?page_id=14038"},"modified":"2026-09-03T01:12:00","modified_gmt":"2026-09-03T08:12:00","slug":"home","status":"publish","type":"page","link":"https:\/\/www.genesys.com\/en-gb","title":{"rendered":"Home"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_class=&#8221;pt-md-3&#8243; css=&#8221;.vc_custom_1788357942524{background-image: url(https:\/\/www.genesys.com\/media\/Hero-BG-gradiant_homepage_gray.png?id=615352) !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">THE AI CUSTOMER EXPERIENCE PLATFORM FOR THE ENTERPRISE<\/p>\n<h1>Loyal customers.<br \/>\nEfficient teams.<br \/>\nThat\u2019s <span class=\"gradient-text\">CX<\/span> done right.<\/h1>\n<p>Orchestrate better experiences with AI that knows what your customers want \u2014 and how your business works.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#getStartedBox\"  class=\"btn btn-primary\" href=\"#getStartedBox\" target=\"\" rel=\"\">Get started<\/a><a role=\"button\"  class=\"btn btn-ff-primary chevron\" href=\"\/en-gb\/genesys-cloud\" target=\"\" rel=\"\">Explore<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;615649&#8243; alignment=&#8221;right&#8221; css=&#8221;&#8221; el_class=&#8221;d-md-block d-none&#8221;][vc_single_image image=&#8221;616243&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; el_class=&#8221;d-block d-md-none&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;py-1&#8243;][vc_column]<div class=\"component-mini-banner rounded-lg\"><a class=\"inner-banner rounded-lg bgc-glass\" href=\"\/en-gb\/capabilities\/chatbots\"><div class=\"banner-row d-flex flex-wrap\"><div class=\"media-row\"><div class=\"media-col\"><div class=\"banner-img-container\"><img decoding=\"async\" class=\"rounded banner-img\" src=\"https:\/\/www.genesys.com\/media\/BFD-Homepage-Mini-Banner.png\" height=\"80\" width=\"136\" alt=\"Bfd homepage mini banner\"><\/div><\/div><\/div><div class=\"content-row d-flex align-items-center\"><div class=\"content-col d-flex flex-column\"><p class=\"h5 mb-0 title\">Genesys Cloud Agentic Virtual Agent has arrived<\/p><\/div><div class=\"btn-container mt-0\"><div class=\"btn btn-secondary small chevron\">See what's possible<\/div><\/div><\/div><\/div><\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22flair_image%22%3A%22615352%22%2C%22flair_width%22%3A%22100%25%22%2C%22flair_height%22%3A%22100%25%22%2C%22flair_top%22%3A%220%22%2C%22flair_left%22%3A%220%22%7D%5D&#8221; el_class=&#8221;pt-md-0&#8243;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">THE AI CUSTOMER EXPERIENCE PLATFORM FOR THE ENTERPRISE<\/p>\n<h1>Loyal customers.<br \/>\nEfficient teams.<br \/>\nThat\u2019s <span class=\"gradient-text\">CX<\/span> done right.<\/h1>\n<p>Orchestrate better experiences with AI that knows what your customers want \u2014 and how your business works.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#getStartedBox\"  class=\"btn btn-primary\" href=\"#getStartedBox\" target=\"\" rel=\"\">Get started<\/a><a role=\"button\"  class=\"btn btn-ff-primary chevron\" href=\"\/en-gb\/campaign\/request-a-demo\" target=\"\" rel=\"\">Get a demo<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;615649&#8243; alignment=&#8221;right&#8221; css=&#8221;&#8221; el_class=&#8221;d-xs-block d-none&#8221;][vc_single_image image=&#8221;615650&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; el_class=&#8221;d-block d-xs-none&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;bfd-bg&#8221;][vc_column]<div class=\"component-mini-banner rounded-lg\"><a class=\"inner-banner rounded-lg bgc-white\" href=\"\/capabilities\/chatbots\"><div class=\"banner-row d-flex flex-wrap\"><div class=\"media-row\"><div class=\"media-col\"><div class=\"banner-img-container\"><img decoding=\"async\" class=\"rounded banner-img\" src=\"https:\/\/www.genesys.com\/media\/BFD-Homepage-Mini-Banner.png\" height=\"80\" width=\"136\" alt=\"Bfd homepage mini banner\"><\/div><\/div><\/div><div class=\"content-row d-flex align-items-center\"><div class=\"content-col d-flex flex-column\"><p class=\"h5 mb-0 title\">Genesys Cloud Agentic Virtual Agent has arrived<\/p><\/div><div class=\"btn-container mt-0\"><div class=\"btn btn-secondary small chevron\">See what's possible<\/div><\/div><\/div><\/div><\/a><\/div><style type='text\/css'>\r .bfd-bg .inner-banner { -webkit-box-shadow: var(--ob-box-shadow) !important; box-shadow: var(--ob-box-shadow) !important; margin:1rem 0; }\r <\/style>[\/vc_column][\/vc_row][\/vc_section][vc_section flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row][vc_column]<div class=\"component-logo-slider component-logo-slider--not-clickable component-logo-slider--two-rows component-logo-slider--dual-rows component-logo-slider--compact-spacing component-logo-slider--custom-spacing component-logo-slider--auto component-logo-slider--layout-pending\" style=\"--logo-slider-item-margin: 1rem;\" data-auto-scroll=\"yes\" data-clickable=\"no\" data-two-rows=\"yes\" data-marquee-speed=\"20\">\n    <div class=\"logo-slider-shell\">\n                <div class=\"logo-slider-viewport\">\n                            <div class=\"logo-slider-dual\">\n                    <div class=\"logo-slider-band logo-slider-band--top\">\n                        <div class=\"logo-slider-row\">\n                                <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/axa.svg\" width=\"200\" height=\"100\" alt=\"Axa logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628188\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/bradesco-seguros.svg\" width=\"200\" height=\"100\" alt=\"Bradesco seguros logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628189\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/carmax.svg\" width=\"200\" height=\"100\" alt=\"Carmax logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628190\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/coca-cola-bottlers-1.svg\" width=\"200\" height=\"100\" alt=\"Coca cola bottlers, sales &amp; services company, llc. bsna, cbs &amp; procurement logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628793\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/electrolux.svg\" width=\"200\" height=\"100\" alt=\"Electrolux logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628192\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/emtelco-1.png\" width=\"200\" height=\"100\" alt=\"Emtelco logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628193\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/engie.svg\" width=\"200\" height=\"100\" alt=\"Engie logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628194\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/espn.svg\" width=\"200\" height=\"100\" alt=\"Espn logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628195\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/fabletics.svg\" width=\"200\" height=\"100\" alt=\"Fabletics logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628196\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/ferguson.svg\" width=\"200\" height=\"100\" alt=\"Ferguson logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628197\" \/>            <\/span>\n            <\/div>\n                            <\/div>\n                    <\/div>\n                    <div class=\"logo-slider-band logo-slider-band--bottom\">\n                        <div class=\"logo-slider-row\">\n                                <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/ferarri-logo.svg\" width=\"200\" height=\"100\" alt=\"Ferrari logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628198\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/heineken-mexico.svg\" width=\"200\" height=\"100\" alt=\"Heineken mexico logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628199\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/hsbc.svg\" width=\"200\" height=\"100\" alt=\"Hsbc logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628200\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/ihg-hotels-resorts.svg\" width=\"200\" height=\"100\" alt=\"Ihg hotels &amp; resorts logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628201\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/lufthansa.svg\" width=\"200\" height=\"100\" alt=\"Lufthansa logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628202\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/nespresso.svg\" width=\"200\" height=\"100\" alt=\"Nespresso logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628203\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/santander.svg\" width=\"200\" height=\"100\" alt=\"Santander logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628204\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/schneider-electric.svg\" width=\"200\" height=\"100\" alt=\"Schneider electric logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628205\" \/>            <\/span>\n            <\/div>\n        <div class=\"logo-slider-item\">\n                    <span class=\"logo-slider-link logo-slider-link--static\">\n                <img class=\"company-logo skip-lazy\" src=\"https:\/\/www.genesys.com\/media\/virgin-atlantic.svg\" width=\"200\" height=\"100\" alt=\"Virgin atlantic logo\" decoding=\"async\" loading=\"eager\" data-no-lazy=\"1\" data-attachment-id=\"628206\" \/>            <\/span>\n            <\/div>\n                            <\/div>\n                    <\/div>\n                <\/div>\n                    <\/div>\n            <\/div>\n<\/div>\n    [\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column]<div class=\"component-customer-carousel logos-only compressed-logos\" data-layout=\"logos-only\" data-count=\"5\"><div class=\"carousel-main-row\"><div class=\"carousel-logo-col\"><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View Fanatics story\" title=\"Fanatics\" href=\"https:\/\/www.genesys.com\/en-gb\/customer-stories\/fanatics\"><img decoding=\"async\" class=\"company-logo\" alt=\"Fanatics, customer experience, genesys cloud\" src=\"https:\/\/www.genesys.com\/media\/Fanatics_logox300.png\" width=\"300\" height=\"64\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View HSBC story\" title=\"HSBC\" href=\"https:\/\/www.genesys.com\/en-gb\/customer-stories\/hsbc\"><img decoding=\"async\" class=\"company-logo\" alt=\"Hsbc logo\" src=\"https:\/\/www.genesys.com\/media\/HSBC-Logo.svg\" width=\"316\" height=\"85\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View Nestl\u00e9 story\" title=\"Nestl\u00e9\" href=\"https:\/\/www.genesys.com\/en-gb\/customer-stories\/nestle\"><img decoding=\"async\" class=\"company-logo\" alt=\"Nestl logo 49915638706 o\" src=\"https:\/\/www.genesys.com\/media\/nestl-logo_49915638706_o.png\" width=\"781\" height=\"800\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View Siemens Healthineers story\" title=\"Siemens Healthineers\" href=\"https:\/\/www.genesys.com\/en-gb\/customer-stories\/siemens-healthineers\"><img decoding=\"async\" class=\"company-logo\" alt=\"Siemens healthineers logo x250\" src=\"https:\/\/www.genesys.com\/media\/Siemens-Healthineers-logo-x250.png\" width=\"250\" height=\"61\"><\/a><\/div><div class=\"logo-nav-item\"><a class=\"logo-nav\" aria-label=\"View Vodafone story\" title=\"Vodafone\" href=\"https:\/\/www.genesys.com\/en-gb\/customer-stories\/vodafone\"><img decoding=\"async\" class=\"company-logo\" alt=\"Vodafone germany logo x250\" src=\"https:\/\/www.genesys.com\/media\/Vodafone_Germany-Logo-x250.png\" width=\"250\" height=\"64\"><\/a><\/div><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_advbg=&#8221;html5video&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row][vc_column offset=&#8221;vc_col-md-offset-3 vc_col-md-6&#8243;][vc_column_text]<\/p>\n<h2 class=\"h4\" style=\"text-align: center;\">Genesys Cloud AI<\/h2>\n<h3 class=\"h2\" style=\"text-align: center;\">AI for everyone who touches the customer experience<\/h3>\n<p class=\"h5\" style=\"text-align: center;\">Orchestrate your human and AI workforce around what matters most. Your customers.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row container_class=&#8221;xpr-update&#8221;][vc_column]<div class=\"links-container component-links-roulette xpr-accordion\"><div class=\"row\"><div class=\"col-md-6 links-col main-col\"><div class=\"gray-line-indicator\"><\/div><div class=\"link-items-container\"><div class=\"link-item active\" data-key=\"0\"><a class=\"component card w-100 vertical text-start shadow item-link-card cta-btn-chev\" href=\"https:\/\/www.genesys.com\/en-gb\/capabilities\/chatbots\"><div class=\"card-body link-content m-0\"><h3 class=\"h5 link-title\">Deliver automation that feels human<\/h3><p class=\"text-16 link-desc\">Meet complex customer needs with AI agents that can reason, act and adapt across experiences.<\/p><\/div><div class=\"card-footer mt-1\"><div class=\"btn-container\"><div class=\"small link-cta-label btn btn-secondary chevron\">Discover Agentic Virtual Agent<\/div><\/div><\/div><\/a><\/div><div class=\"link-item\" data-key=\"1\"><a class=\"component card w-100 vertical text-start shadow item-link-card cta-btn-chev\" href=\"https:\/\/www.genesys.com\/en-gb\/capabilities\/copilots\"><div class=\"card-body link-content m-0\"><h3 class=\"h5 link-title\">Make every experience more efficient<\/h3><p class=\"text-16 link-desc\">Give your team the AI partner they need to save time, operate seamlessly and drive better outcomes.<\/p><\/div><div class=\"card-footer mt-1\"><div class=\"btn-container\"><div class=\"small link-cta-label btn btn-secondary chevron\">Explore AI copilots<\/div><\/div><\/div><\/a><\/div><div class=\"link-item\" data-key=\"2\"><a class=\"component card w-100 vertical text-start shadow item-link-card cta-btn-chev\" href=\"https:\/\/www.genesys.com\/en-gb\/capabilities\/customer-journey-management\"><div class=\"card-body link-content m-0\"><h3 class=\"h5 link-title\">Optimise customer journeys in real-time<\/h3><p class=\"text-16 link-desc\">Track, measure and improve holistic experiences with intelligent, AI-powered insights.<\/p><\/div><div class=\"card-footer mt-1\"><div class=\"btn-container\"><div class=\"small link-cta-label btn btn-secondary chevron\">Enhance journey management<\/div><\/div><\/div><\/a><\/div><div class=\"link-item\" data-key=\"3\"><a class=\"component card w-100 vertical text-start shadow item-link-card cta-btn-chev\" href=\"https:\/\/www.genesys.com\/en-gb\/capabilities\/integrations-apps\"><div class=\"card-body link-content m-0\"><h3 class=\"h5 link-title\">Connect experiences across the enterprise<\/h3><p class=\"text-16 link-desc\">Enrich every experience with a unified platform that connects your data, tools and systems.<\/p><\/div><div class=\"card-footer mt-1\"><div class=\"btn-container\"><div class=\"small link-cta-label btn btn-secondary chevron\">Learn about integrations<\/div><\/div><\/div><\/a><\/div><\/div><\/div><div class=\"col-md-6 links-col media-col\"><img decoding=\"async\" data-img-key=\"0\" class=\"link-image active\" src=\"https:\/\/www.genesys.com\/media\/woman_using_phone-1.png\" width=\"1584\" height=\"1584\" alt=\"Woman using a smartphone outdoors, with a chat conversation showing a customer disputing a charge and an ai virtual agent responding \"sure, let me open a case for you.\"\"><img decoding=\"async\" data-img-key=\"1\" class=\"link-image\" src=\"https:\/\/www.genesys.com\/media\/man_using_copilot.png\" width=\"1584\" height=\"1584\" alt=\"Man wearing glasses working at a desk, with a copilot chat panel showing an agent adding a user named cameron o'connor to a queue.\"><img decoding=\"async\" data-img-key=\"2\" class=\"link-image\" src=\"https:\/\/www.genesys.com\/media\/woman_checking_delivery.png\" width=\"1584\" height=\"1584\" alt=\"Woman in a warehouse checking her phone while holding a package, with an overlay showing conversion analytics of 21k conversions at an 86% rate.\"><img decoding=\"async\" data-img-key=\"3\" class=\"link-image\" src=\"https:\/\/www.genesys.com\/media\/product_rings.png\" width=\"1584\" height=\"1584\" alt=\"Genesys logo at the center of a circular diagram connected to icons representing people, chat, payments, documents, and data integrations.\"><\/div><\/div><\/div><style type='text\/css'>\r .xpr-update .component-links-roulette .media-col > img { border-radius: 48px; border: 1px solid #B9BDCA; }\r <\/style>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-6&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>A trusted leader for today\u2019s customer experiences<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div class=\"btn-container justify-content-lg-end justify-content-end\"><a role=\"button\"  class=\"btn btn-secondary\" href=\"https:\/\/www.genesys.com\/en-gb\/resources\/analysts-and-users-agree-genesys-cloud-cx-leading-contact-center-platform\" target=\"\" rel=\"\">See why<\/a><\/div>[\/vc_column][\/vc_row][vc_row r_scrollable=&#8221;yes&#8221; r_scrollable_on=&#8221;sm&#8221; el_class=&#8221;row-gap-4&#8243;][vc_column width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;stat&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h1\">25+<\/p>\n<p class=\"h5\">years of history<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;stat&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h1\">8,000+<\/p>\n<p class=\"h5\">total customers<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;stat&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h1\">100+<\/p>\n<p class=\"h5\">countries served<\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;stat&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h1\">7B+<\/p>\n<p class=\"h5\">conversations supported quarterly<sup>1<\/sup><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;stat&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h1\">54<\/p>\n<p class=\"h5\">days to customer go-live on average<sup>1<\/sup><\/p>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/3&#8243;][vc_column_text ct_style=&#8221;stat&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h1\">30+<\/p>\n<p class=\"h5\">compliance certifications<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"text-12\"><sup>1<\/sup> As of Q3 FY 2026<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column offset=&#8221;vc_col-md-offset-3 vc_col-md-6&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Customer loyalty is the most powerful force in business<\/h2>\n<p class=\"h5\" style=\"text-align: center;\">Genesys helps the world\u2019s biggest brands earn and keep it.<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start logo  chevron-only  \" href=\"\/en-gb\/customer-stories\/virgin-atlantic\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   logo\"><img decoding=\"async\" width=\"300\" height=\"72\" class=\"card-img-top logo\" src=\"https:\/\/www.genesys.com\/media\/virgin-atlantic-x300-1.webp\" alt=\"virgin-atlantic-x300\" ><\/div><div class=\"card-body\"><h3 class=\"h4\">25-point CSAT increase<br \/>\n10% more conversations<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start logo  chevron-only  \" href=\"\/customer-stories\/best-buy-canada\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   logo\"><img decoding=\"async\" width=\"840\" height=\"217\" class=\"card-img-top logo\" src=\"https:\/\/www.genesys.com\/media\/Best-Buy-Geek-Squad-logo-lock-up.png\" alt=\"Best Buy Canada - Geek Squad logo\" ><\/div><div class=\"card-body\"><h3 class=\"h4\">60% of calls resolved by AI<br \/>\n20% lower costs<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start logo  chevron-only  \" href=\"\/en-gb\/customer-stories\/engie-australia-new-zealand\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   logo\"><img decoding=\"async\" width=\"840\" height=\"294\" class=\"card-img-top logo\" src=\"https:\/\/www.genesys.com\/media\/ENGIE-logo-optimized.png\" alt=\"ENGIE-logo-optimized\" ><\/div><div class=\"card-body\"><h3 class=\"h4\">75% improvement in NPS<br \/>\n40% less manual effort<\/h3>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-5&#8243;][vc_single_image image=&#8221;550880&#8243; css=&#8221;&#8221; rounded_corners=&#8221;rounded-xs&#8221; si_alt_text=&#8221;Genesys integrates with Salesforce, ServiceNow and the deepest partner ecosystem in CX.&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243; elemental_order=&#8221;order-2&#8243; offset=&#8221;vc_col-md-offset-1&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Connect CX to every system that matters<\/h2>\n<p>Genesys integrates with Salesforce, ServiceNow and the deepest partner ecosystem in CX.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/en-gb\/capabilities\/integrations-apps\" target=\"\" rel=\"\">Explore integrations<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243; elemental_order=&#8221;order-2&#8243; offset=&#8221;vc_col-md-5&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2>Discover the new experience economy<\/h2>\n<p>AI is rewriting how we measure customer experience. Learn the metrics that connect customer happiness to the bottom line.[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-secondary\" href=\"\/en-gb\/experience-orchestration\" target=\"\" rel=\"\">Find out more<\/a><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243; offset=&#8221;vc_col-md-offset-1 vc_col-md-5&#8243;][vc_single_image image=&#8221;615746&#8243; css=&#8221;&#8221; rounded_corners=&#8221;rounded-xs&#8221;][\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row r_gutter_size=&#8221;gutter-small&#8221; equal_height=&#8221;yes&#8221;][vc_column offset=&#8221;vc_col-md-6&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p class=\"eyebrow\">TRENDING TOPICS<\/p>\n<h2>CX expertise you can count on<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column elemental_order=&#8221;order-5&#8243; offset=&#8221;vc_col-md-offset-1 vc_col-md-5&#8243;][\/vc_column][vc_column el_class=&#8221;mt-md-2&#8243;]<a class=\"component-cta-block card w-100 h-100 bgc-lgray centered cta-text-end \"  href=\"\/en-gb\/resources\/state-of-cx\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-image col-md-5 flex-column justify-content-center img-top-container no-offset\"><img decoding=\"async\" width=\"824\" height=\"528\" class=\"rounded\" src=\"https:\/\/www.genesys.com\/media\/state-of-cx-2026-homepage-bento-box.webp\" alt=\"State of CX homepage bento box graphic\" ><\/div><div class=\"col-content col-md-7 mt-1 mt-lg-0\"><div class=\"content-container\"><p class=\"assettag\">Report<\/p>\n<h3>State of Customer Experience 2026 Global Report<\/h3>\n<p class=\"text-20\"><span class=\"TextRun SCXW83244123 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightHovered SCXW83244123 BCX0\">See how agentic AI and rising expectations are reshaping the future of CX. <\/span><\/span><\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn chevron small btn-secondary\">Download the report<\/div><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"\/resources\/2026-genesys-sustainability-report\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"1600\" height=\"1025\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/Web824x528-Resource-Thumbnail-1.png\" alt=\"Sustainability resource file thumbnail\" ><\/div><div class=\"card-body\"><p class=\"assettag\">Report<\/p>\n<h4 class=\"h6\">The AI era demands more from all of us. See how we&#8217;re responding.<\/h4>\n<p>Learn how Genesys is creating lasting value through our operations and solutions.<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"\/en-gb\/webinars\/ai-has-changed-customer-expectations-now-what\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"824\" height=\"528\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/state-of-cx-webinar-2026.webp\" alt=\"State of CX webinar\" ><\/div><div class=\"card-body\"><p class=\"assettag\">Webinar<\/p>\n<h4 class=\"h6\">AI Has Changed Customer Expectations. Now What?<\/h4>\n<p>Webinar \u2014 what the new State of CX 2026 data reveals.<\/p>\n<p>&nbsp;<\/p>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][vc_column width=&#8221;1\/3&#8243;]<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail  chevron-only  \" href=\"\/en-gb\/resources\/contact-centre-buyers-guide\" target=\"\" rel=\"\" ><div class=\"thumbnail-col   thumbnail\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img-top thumbnail\" src=\"https:\/\/www.genesys.com\/media\/820x464-Resource-Thumbnail-Ebook-Buyers-Guide-for-AI-and-CX.jpg\" alt=\"820x464-Resource Thumbnail-Ebook-Buyers Guide for AI and CX\" ><\/div><div class=\"card-body\"><p class=\"assettag\">Ebook<\/p>\n<h4 class=\"h6\">2026 Buyer\u2019s Guide for AI and CX<\/h4>\n<\/div><div class=\"card-footer text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary  only\"><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section][vc_section][vc_row][vc_column]<div class=\"chunk-template-container\" ><div class=\"wpb-content-wrapper\"><p>[vc_section][vc_row][vc_column offset=&#8221;vc_col-md-5 vc_col-xs-12&#8243; el_class=&#8221;d-flex flex-row flex-wrap column-gap-2&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;col-12 col-md-6 col-lg-12 col-xl-12&#8243;]<\/p>\n<p class=\"eyebrow\">ANALYST REPORTS<\/p>\n<h2>Analysts and users agree \u2014 Genesys is a leader<\/h2>\n<p class=\"text-22\">Recognised as a leader by analysts and users alike, setting the standard in customer engagement solutions.<\/p>\n<p>[\/vc_column_text][vc_row_inner equal_height=&#8221;yes&#8221; el_class=&#8221;align-content-end col-md-6 col-lg-12 col-xl-12 row-gap-1 mt-2 mt-md-0&#8243;][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;620265&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;619974&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;620266&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;619973&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;620267&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;620268&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;620269&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;620270&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604447&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][vc_column_inner width=&#8221;1\/5&#8243; offset=&#8221;vc_col-xs-1\/5&#8243;][vc_single_image image=&#8221;604446&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column offset=&#8221;vc_col-md-offset-1 vc_col-md-6&#8243; el_class=&#8221;mt-2 mt-lg-0&#8243;]<a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail  chevron-only  \" href=\"\/en-gb\/resources\/critical-capabilities-for-contact-centre-as-a-service\" target=\"\" rel=\"\" ><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"824\" height=\"528\" class=\"card-img thumbnail\" src=\"https:\/\/www.genesys.com\/media\/CC-25_Resource-landing-824x528-px-glass.png\" alt=\"CC '25_Resource landing-824x528-px-glass\" ><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body ps-0\"><p class=\"h6\">2025 Gartner<sup>\u00ae<\/sup> Critical Capabilities for Contact Centre as a Service<\/p>\n<p>Genesys was the only vendor to be ranked #1 in 3 of 5 Use Cases<\/p>\n<\/div><div class=\"card-footer ps-0 text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/div><\/a><a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail  chevron-only  \" href=\"\/en-gb\/resources\/idc-marketscape-worldwide-general-purpose-conversational-ai-platforms-vendor-assessment\" target=\"\" rel=\"\" ><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"586\" height=\"368\" class=\"card-img thumbnail\" src=\"https:\/\/www.genesys.com\/media\/chunker-IDC-MarketSpace-analysts_agree.png\" alt=\"chunker-IDC MarketSpace-analysts_agree\" ><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body ps-0\"><p class=\"h6\">IDC MarketScape: Worldwide General Purpose Conversational Artificial Intelligence Platforms 2025 Vendor Assessment<\/p>\n<p>Genesys named a general purpose conversational AI Leader by IDC MarketScape<\/p>\n<\/div><div class=\"card-footer ps-0 text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/div><\/a><a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail  chevron-only  \" href=\"\/en-gb\/resources\/the-forrester-wave-contact-center-as-a-service\" target=\"\" rel=\"\" ><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"821\" height=\"465\" class=\"card-img thumbnail\" src=\"https:\/\/www.genesys.com\/media\/MVP-Hompage-820x464-1.png\" alt=\"MVP Hompage - 820x464\" ><\/div><\/div><div class=\"col-12 col-md-7 col-lg-6\"><div class=\"card-body ps-0\"><p class=\"h6\">The Forrester Wave\u2122: Contact Centre As A Service Platforms, Q2 2025 report<\/p>\n<p>Genesys named a Leader by Forrester in CCaaS<\/p>\n<\/div><div class=\"card-footer ps-0 text-end\"><div class=\"btn-container justify-content-end\"><div class=\"small mt-0 chevron btn btn-secondary only\"><\/div><\/div><\/div><\/div><\/div><\/a>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section background_color=&#8221;bgc-white&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221;][vc_row el_class=&#8221;forced-modern&#8221;][vc_column]<a class=\"component-cta-block card w-100 h-100 bgc-glass centered cta-text-start  vc_custom_1771915753412\" role=\"button\" data-bs-toggle=\"modal\" aria-haspopup=\"true\" data-target=\"#getStartedBox\"  style=\"--ob-bg-mobile:url(https:\/\/www.genesys.com\/media\/CTA-banner_mobile-homepage.png);\"  href=\"#getStartedBox\" target=\"\" rel=\"\"><div class=\"row align-items-center image-stack card-body\"><div class=\"col-content col-md-4\"><div class=\"content-container\"><h2 class=\"h3 text-balance\">See Genesys Cloud in action<\/h2>\n<p>Talk with an expert to see firsthand how you can achieve lasting customer loyalty and drive real efficiency today.<\/p>\n<\/div><div class=\" btn-container mt-2\"><div class=\"btn btn-primary\">Get started<\/div><\/div><\/div><\/div><\/a><style type='text\/css'>\r .forced-modern .component-cta-block .card-body { padding: 1rem 2.5rem; }\r <\/style>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_class=&#8221;pt-md-3&#8243; css=&#8221;.vc_custom_1788357942524{background-image: url(https:\/\/www.genesys.com\/media\/Hero-BG-gradiant_homepage_gray.png?id=615352) !important;}&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;&#8221;] THE AI CUSTOMER EXPERIENCE PLATFORM FOR THE ENTERPRISE Loyal customers. Efficient teams. That\u2019s CX done right. Orchestrate better experiences with AI that knows what your customers want \u2014 and how your business works.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;615649&#8243; alignment=&#8221;right&#8221; css=&#8221;&#8221; el_class=&#8221;d-md-block d-none&#8221;][vc_single_image image=&#8221;616243&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; el_class=&#8221;d-block d-md-none&#8221;][\/vc_column][\/vc_row][vc_row el_class=&#8221;py-1&#8243;][vc_column][\/vc_column][\/vc_row][\/vc_section][vc_section [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":543483,"parent":0,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"page-templates\/template-homepage.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-14038","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/14038","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/comments?post=14038"}],"version-history":[{"count":26,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/14038\/revisions"}],"predecessor-version":[{"id":639603,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/pages\/14038\/revisions\/639603"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media\/543483"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=14038"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}