{"id":655068,"date":"2026-11-12T04:02:11","date_gmt":"2026-11-12T12:02:11","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=655068"},"modified":"2026-11-12T04:05:18","modified_gmt":"2026-11-12T12:05:18","slug":"genesys-customer-dinner","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-gb\/events\/genesys-customer-dinner","title":{"rendered":"Genesys Customer Dinner"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1120,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-655068","events","type-events","status-publish","hentry","event_type-genesys-events"],"acf":{"event_type":"cxtour","event_status":"ontime","event_start_date":"12\/09\/2026","event_start_time":"19:00:00","event_location":"Dubai","event_venue_name":"Clay Dubai","country":"United Arab Emirates","venue_map":{"address":"Clay Dubai, Clay Dubai - Dubai - United Arab Emirates","lat":25.0790575,"lng":55.123605,"zoom":14,"place_id":"ChIJ21s_dKYVXz4R5ICR80UiTqo","name":"Clay Dubai","city":"Dubai","state":"Dubai","country":"United Arab Emirates","country_short":"AE"},"meta_title":"GITEX Global Dubai Forging a Future AI Economy","meta_description":"Learn from experts on how accelerate your CX strategy using AI to deliver world class customer and employee experiences. Book your meeting with Genesys now.","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":true,"disable_chat":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"event_header_bgc":"orange","event_header_title":"","event_description_title":"GITEX Executive Dinner","event_description":"During GITEX, we are pleased to invite you to an exclusive executive dinner at CLAY Dubai on Wednesday, 9 December.<br \/>\r\n<br \/>\r\nJoin us for an intimate evening of exceptional dining and meaningful conversation with fellow industry leaders and our executive team.<br \/>\r\n<br \/>\r\nAn opportunity to step away from the pace of GITEX, exchange perspectives, strengthen connections, and enjoy a memorable evening together.","disable_registration":false,"form_header_alignment":"left","form_header":"","form_button":"Book your spot now","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_title"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"701Ht000001OofHIAS","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"<p>Thank you for your interest to join us for our Customer Dinner night. Someone from the team will reach out to you to confirm your spot.<\/p>\n<p>&nbsp;<\/p>\n<p>We look forward to seeing you!<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"A Genesys Exclusive Evening ","sub_title":""},"media_content":{"select_media":"image","content_image":655069,"content_video":"https:\/\/www.youtube.com\/watch?v=vIaCDZYM0xk"},"text_content":{"sub_title_h4":"","text_content":"<p data-pm-slice=\"1 1 []\">Step away from the energy of GITEX and join us for an exclusive evening at <strong>CLAY Dubai<\/strong>. Connect with fellow executives and our leadership team over exceptional dining, engaging conversation, and shared perspectives in a relaxed and sophisticated setting.<\/p>\n<p data-pm-slice=\"1 1 []\">Book your spot now, Seats are limited!<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":true,"event_agenda_title":"","event_agenda_opened":"1","remove_agenda_nav":false,"event_agenda_nav":"","event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"13\/10\/2025","agenda_tab_label":"Day 1","agenda_details":[{"agenda_title":"AI in the Experience Economy","agenda_start_time":"12:00:00","agenda_end_time":"12:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Partner Session","agenda_start_time":"12:30:00","agenda_end_time":"13:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Introduction to Genesys AI: How to Supercharge Your Customer Experience","agenda_start_time":"13:00:00","agenda_end_time":"13:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Gold Partner Session","agenda_start_time":"14:00:00","agenda_end_time":"14:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Leveling Up your CX with Agentic AI","agenda_start_time":"14:30:00","agenda_end_time":"15:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Diamond Partner Session","agenda_start_time":"15:00:00","agenda_end_time":"15:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Optimizing Team Efficiency and Reducing Costs with AI-Copilots","agenda_start_time":"15:30:00","agenda_end_time":"16:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Partner Session","agenda_start_time":"16:00:00","agenda_end_time":"16:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Create Unique and Hyper-Personalised Experiences through Customer Journey Management","agenda_start_time":"16:30:00","agenda_end_time":"17:00:00","agenda_single_description":"","agenda_session_speakers":false}]},{"agenda_date":"14\/10\/2025","agenda_tab_label":"Day 2","agenda_details":[{"agenda_title":"AI in the Experience Economy","agenda_start_time":"10:30:00","agenda_end_time":"11:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Diamond Sponsor Session","agenda_start_time":"11:30:00","agenda_end_time":"12:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Create Amazing Experiences on Social Media","agenda_start_time":"12:00:00","agenda_end_time":"12:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Partner Session","agenda_start_time":"12:30:00","agenda_end_time":"13:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Gold Partner Session","agenda_start_time":"14:00:00","agenda_end_time":"14:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Leveling Up your CX with Agentic AI","agenda_start_time":"14:30:00","agenda_end_time":"15:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Diamond Partner Session","agenda_start_time":"15:00:00","agenda_end_time":"15:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Optimizing Team Efficiency and Reducing Costs with AI-Copilots","agenda_start_time":"15:30:00","agenda_end_time":"16:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Gold Partner Session","agenda_start_time":"16:00:00","agenda_end_time":"16:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Create Unique and Hyper-Personalised Experiences through Customer Journey Management","agenda_start_time":"16:30:00","agenda_end_time":"17:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Partner Session","agenda_start_time":"17:00:00","agenda_end_time":"17:30:00","agenda_single_description":"","agenda_session_speakers":false}]},{"agenda_date":"15\/10\/2025","agenda_tab_label":"Day 3","agenda_details":[{"agenda_title":"AI in the Experience Economy","agenda_start_time":"10:30:00","agenda_end_time":"11:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Diamond Partner Session","agenda_start_time":"11:00:00","agenda_end_time":"11:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Create Amazing Experiences on Social Media","agenda_start_time":"11:30:00","agenda_end_time":"12:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Partner Session","agenda_start_time":"12:00:00","agenda_end_time":"12:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Partner Session","agenda_start_time":"12:30:00","agenda_end_time":"13:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Gold Partner Session","agenda_start_time":"14:00:00","agenda_end_time":"14:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Leveling Up your CX with Agentic AI","agenda_start_time":"14:30:00","agenda_end_time":"15:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Diamond Sponsor Session","agenda_start_time":"15:00:00","agenda_end_time":"15:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Optimizing Team Efficiency and Reducing Costs with AI-Copilots","agenda_start_time":"15:30:00","agenda_end_time":"16:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Gold Partner Session","agenda_start_time":"16:00:00","agenda_end_time":"16:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Create Unique and Hyper-Personalised Experiences through Customer Journey Management","agenda_start_time":"16:30:00","agenda_end_time":"17:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Partner Session","agenda_start_time":"17:00:00","agenda_end_time":"17:30:00","agenda_single_description":"","agenda_session_speakers":false}]},{"agenda_date":"16\/10\/2025","agenda_tab_label":"Day 4","agenda_details":[{"agenda_title":"AI in the Experience Economy","agenda_start_time":"10:30:00","agenda_end_time":"11:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Diamond Partner Session","agenda_start_time":"11:00:00","agenda_end_time":"11:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Create Amazing Experiences on Social Media","agenda_start_time":"11:30:00","agenda_end_time":"12:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Partner Session","agenda_start_time":"12:00:00","agenda_end_time":"12:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Partner Session","agenda_start_time":"12:30:00","agenda_end_time":"13:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Gold Sponsor Session","agenda_start_time":"14:00:00","agenda_end_time":"14:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Leveling Up your CX with Agentic AI","agenda_start_time":"14:30:00","agenda_end_time":"15:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Diamond Sponsor Session","agenda_start_time":"15:00:00","agenda_end_time":"15:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Optimizing Team Efficiency and Reducing Costs with AI-Copilots","agenda_start_time":"15:30:00","agenda_end_time":"16:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Gold Sponsor Session","agenda_start_time":"16:00:00","agenda_end_time":"16:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Create Unique and Hyper-Personalised Experiences through Customer Journey Management","agenda_start_time":"16:30:00","agenda_end_time":"17:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Sponsor Session","agenda_start_time":"17:00:00","agenda_end_time":"17:30:00","agenda_single_description":"","agenda_session_speakers":false}]},{"agenda_date":"17\/10\/2025","agenda_tab_label":"Day 5","agenda_details":[{"agenda_title":"Ai in the Experience Economy","agenda_start_time":"10:30:00","agenda_end_time":"11:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Diamond Sponsor Session","agenda_start_time":"11:00:00","agenda_end_time":"11:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Gold Sponsor Session","agenda_start_time":"11:30:00","agenda_end_time":"12:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Leveling Up your CX with Agentic AI","agenda_start_time":"12:00:00","agenda_end_time":"12:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Silver Sponsor Session","agenda_start_time":"12:30:00","agenda_end_time":"13:00:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"disable_speaker_section":true,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":false,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":true,"event_sponsor_title":"Meet our Partners","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"d1","additional_content_position":"venue","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"lightbox","content_image":537493,"content_video":"https:\/\/www.youtube.com\/embed\/vIaCDZYM0xk"},"additional_text_content":{"sub_title_h4":"","text_content":"<p>This year, we\u2019re hosting exclusive sessions where you\u2019ll explore our latest innovations in CX and AI\u2014brought to life through inspiring case studies from leading brands. Don\u2019t miss this chance to see how technology is transforming customer engagement. Be part of the conversation\u2014register today and secure your spot!<\/p>\n","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"<p>Thank you for your interest for joining our Customer Diner. Someone from the team will reach out to you to confirm your spot.<\/p>\n<p>&nbsp;<\/p>\n<p>We look forward to seeing you!<\/p>\n","disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_header_image":"https:\/\/www.genesys.com\/media\/iStock-1151868130.jpg","event_end_date":"12\/09\/2026","event_speakers":[{"speaker_name":"Tamby Qunash","speaker_position":"Senior Customer Success Manager, Genesys","speaker_description":"","speaker_image":526922,"speaker_social":false},{"speaker_name":"Hassan Farid","speaker_position":"Senior Customer Success Manager, Genesys","speaker_description":"","speaker_image":526923,"speaker_social":false},{"speaker_name":"Paul Turner","speaker_position":"Solution Lead, WEM","speaker_description":"","speaker_image":472805,"speaker_social":false},{"speaker_name":"Thomas Weschke","speaker_position":"Cloud Solution Architect","speaker_description":"","speaker_image":false,"speaker_social":false}],"ics_button":["Add Calendar Buttons"],"event_sponsor_tier":[{"sponsor_tier":"Custom","custom_tier":"Diamond","event_sponsors":[{"sponsor_name":"Smartlink","sponsor_image":591152,"sponsor_url":"https:\/\/www.smartlink.com.sa\/"},{"sponsor_name":"IST","sponsor_image":537177,"sponsor_url":"https:\/\/www.istnetworks.com\/"},{"sponsor_name":"Ankido","sponsor_image":593313,"sponsor_url":"https:\/\/ankido.iq\/"},{"sponsor_name":"Raya CX","sponsor_image":597171,"sponsor_url":"https:\/\/rayacx.com\/"}]},{"sponsor_tier":"Gold","custom_tier":"","event_sponsors":[{"sponsor_name":"Wesa; CX","sponsor_image":591154,"sponsor_url":"https:\/\/wesalcx.com"},{"sponsor_name":"Servion","sponsor_image":492022,"sponsor_url":"https:\/\/servion.com\/"},{"sponsor_name":"Al Futtaim","sponsor_image":596683,"sponsor_url":"https:\/\/alfuttaim.technology\/global\/core\/market\/main"}]},{"sponsor_tier":"Silver","custom_tier":"","event_sponsors":[{"sponsor_name":"CSInfocomm","sponsor_image":444308,"sponsor_url":"https:\/\/csinfocomm.ae\/"},{"sponsor_name":"Xperience 1st","sponsor_image":596684,"sponsor_url":"https:\/\/xperience1st.com\/"},{"sponsor_name":"Cloud CX","sponsor_image":596776,"sponsor_url":"https:\/\/cloudcx.ai\/"}]}],"text_content_2":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"text_content_3":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"event_link":"","get_started_config":"default","gsc_tab":false,"toggle_exceed_chat":false,"enable_intellimize_api":false,"event_end_time":"","exclude_chat_auto_open":false,"enable_global_intellimize":true,"enable_anti_flicker":false,"ics_button_add_to_calendar_label":"","ics_event_timezone":"America\/Los_Angeles","display_ics_button":"Thank you page"},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/655068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/1120"}],"version-history":[{"count":2,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/655068\/revisions"}],"predecessor-version":[{"id":655071,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/655068\/revisions\/655071"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=655068"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=655068"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=655068"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=655068"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=655068"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=655068"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=655068"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=655068"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=655068"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=655068"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=655068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}