{"id":645409,"date":"2026-10-21T07:15:46","date_gmt":"2026-10-21T14:15:46","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=645409"},"modified":"2026-10-21T07:15:46","modified_gmt":"2026-10-21T14:15:46","slug":"xperience-on-tour-istanbul","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-gb\/events\/xperience-on-tour-istanbul","title":{"rendered":"Xperience on Tour Istanbul"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_section sec_modern_width=&#8221;enable&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; css=&#8221;.vc_custom_1791910067403{background-image: url(https:\/\/www.genesys.com\/media\/AdobeStock_126392926-1.png?id=648467) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;form&#8221; el_class=&#8221;hero&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column background_color=&#8221;bgc-glass&#8221; offset=&#8221;vc_col-lg-5 vc_col-md-5&#8243; el_class=&#8221;form-card px-2 px-lg-3&#8243;][vc_single_image image=&#8221;638307&#8243; css=&#8221;&#8221; si_max_width=&#8221;247px&#8221; el_class=&#8221;mb-2&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<p><span class=\"eyebrow mb-1\">Winning in the Agentic Era<\/span><\/p>\n<h1>Xperience on Tour Istanbul<\/h1>\n<p class=\"text-22\">Level Up. Orchestrate. Lead.<\/p>\n<p>A complimentary* event for customer experience (CX) leaders who are ready to deliver smarter, more connected experiences. It will be a can\u2019t-miss opportunity to engage with industry leaders, tech visionaries and global brands.<\/p>\n<h5 class=\"text-22 mt-2 mb-0\">9 December 2026 | Raffles Istanbul<\/h5>\n<p style=\"font-size: 0.75rem;\">*Attendance is free of charge. Registrations will be reviewed, and participants will receive an official confirmation after registration.<\/p>\n<p>[\/vc_column_text]<div class=\"btn-container  \"><a role=\"button\"  class=\"btn btn-primary\" href=\"https:\/\/splashemeaevents.genesys.com\/xperience-istanbul-2026\" target=\"_blank\" rel=\"\">Register now<\/a><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_id=&#8221;why-attend&#8221;][vc_row][vc_column width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;648472&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221; rounded_corners=&#8221;rounded-xs&#8221;][\/vc_column][vc_column width=&#8221;5\/12&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;mb-2&#8243;]<\/p>\n<p class=\"eyebrow\">Why Attend?<\/p>\n<h3>Engage in the next level of experience<\/h3>\n<p>[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h5\">Define what\u2019s next<\/p>\n<p>Cut through the AI hype and discover how organizations are turning AI investments into measurable returns.[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h5\">Learn what\u2019s working<\/p>\n<p>Hear exclusively first-hand at how leading brands and peers are applying AI today and what\u2019s delivering real results.[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h5\">Explore a new operating model for CX<\/p>\n<p>See how agentic orchestration connects AI and human teams, replacing rigid workflows with a more adaptive operating model built for continuous transformation.[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h5\">Unlock insider access<\/p>\n<p>Don\u2019t just settle for an AI demo. Experience it. In hours. Turn your highest-value AI use case into a functional working agent in a single collaborative workshop during Xperience on Tour Istanbul 2026.[\/vc_column_text][vc_column_text ct_style=&#8221;list-block&#8221; css=&#8221;&#8221;]<\/p>\n<p class=\"h5\">Agentic Xperience Labs<\/p>\n<p>Don\u2019t just settle for an AI demo. Experience it. In hours. Turn your highest-value AI use case into a functional working agent in a single collaborative workshop during Xperience on Tour Istanbul 2026.[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; background_color=&#8221;bgc-lgray&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_id=&#8221;agenda&#8221; css=&#8221;.vc_custom_1787298544437{margin-top: 25px !important;}&#8221;][vc_row][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;4\/6&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Agenda<\/h2>\n<p>[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"component-agenda agenda-tabs heading-h3\"><div class=\"agenda-dates\" data-opened=\"3\"><div class=\"agenda-date-container  has-agenda-date\" data-date=\"2026-12-09\"><div class=\"agenda-date\"><h3 class=\"agenda-date-label title h5\">9 December 2026<\/h3><\/div><div class=\"agenda-sessions-container\"><div class=\"agenda-session has-title\" data-time=\"1792660500\" data-start-time=\"09:15\" data-end-time=\"09:30\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">09:15 &ndash; 09:30<\/p><h3 class=\"agenda-title title\">Welcome to Xperience on Tour Istanbul 2026<\/h3><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1792661400\" data-start-time=\"09:30\" data-end-time=\"13:00\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">09:30 &ndash; 13:00<\/p><h3 class=\"agenda-title title\">Morning program<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><ul>\n<li>Keynotes in main stage area<\/li>\n<li>Networking break<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1792674000\" data-start-time=\"13:00\" data-end-time=\"14:30\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">13:00 &ndash; 14:30<\/p><h3 class=\"agenda-title title\">Lunch &amp; networking<\/h3><\/div><\/div><div class=\"agenda-session has-title has-content\" data-time=\"1792679400\" data-start-time=\"14:30\" data-end-time=\"18:00\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">14:30 &ndash; 18:00<\/p><h3 class=\"agenda-title title\">Afternoon program<\/h3><\/div><div class=\"agenda-content\"><div class=\"agenda-content-container\"><ul>\n<li>Breakout sessions<\/li>\n<li>AI panel in main stage area<\/li>\n<li>Inspiration keynote in main stage area<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1792692000\" data-start-time=\"18:00\" data-end-time=\"19:00\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">18:00 &ndash; 19:00<\/p><h3 class=\"agenda-title title\">Networking &amp; drinks<\/h3><\/div><\/div><div class=\"agenda-session has-title\" data-time=\"1792695600\" data-start-time=\"19:00\" data-end-time=\"19:00\"><div class=\"agenda-session-heading\"><p class=\"agenda-time text-14 font-weight-bold\">19:00<\/p><h3 class=\"agenda-title title\">Closing Xperience on Tour Istanbul 2026<\/h3><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div>[vc_column_text css=&#8221;&#8221;]<span style=\"font-size: 12px;\">Agenda is subject to change.<\/span>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; disable_element=&#8221;yes&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_id=&#8221;speakers&#8221;][vc_row][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-0&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Speakers<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243;]\n<div class=\"component-speakers\">\n    <div class=\"card bgc-lgray\">\n        <div class=\"card-body d-flex flex-column\">\n\n                    <img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/ballerini.png\" class=\"rounded-sm mb-1 w-100\" alt=\"Sebastian Ballerini\">\n        \n            <p class=\"speaker_name h5\">Sebastian Ballerini<\/p>\n                <p>\n        VP Strategic Growth EMEA, Genesys    <\/p>\n            <a class=\"align-self-end mt-auto\" data-bs-toggle=\"modal\" data-bs-target=\"#speaker-modal-6ada4d94278e1\">\n                    <div class=\"mt-0 chevron btn btn-secondary  only\"><\/div>            <\/a>\n        <\/div>\n    <\/div>\n\n    <div class=\"modal fade\" id=\"speaker-modal-6ada4d94278e1\" tabindex=\"-1\" aria-labelledby=\"speakerModalLabel\" aria-hidden=\"true\">\n        <div class=\"modal-dialog modal-xl modal-fullscreen-lg-down modal-dialog-centered modal-dialog-scrollable\">\n            <div class=\"modal-content\">\n                <div class=\"modal-body \">\n                                                <div class=\"speaker_content row align-items-start short\">\n                                                                <div class=\"col-md-4 text-center\">\n                                    <img decoding=\"async\"\n                                        id=\"speaker-modal-6ada4d94278e1-image\"\n                                        class=\"rounded-sm\"\n                                        src=\"\"\n                                        alt=\"Sebastian Ballerini\">\n                                <\/div>\n                                \n                                <div class=\"col-md-7\">\n                                    <p class=\"modal-title h5\">Sebastian Ballerini<\/p>\n                                    <p>\n                                        <strong>VP Strategic Growth EMEA, Genesys                                        <\/strong>\n                                    <\/p>\n\n                                    \n                                                                    <\/div>\n                            <\/div>\n                        \n                        <div class=\"close border rounded-sm\" data-bs-dismiss=\"modal\" aria-label=\"Close\">\n                            <span aria-hidden=\"true\">\u00d7<\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    [\/vc_column][vc_column width=&#8221;1\/4&#8243;]\n<div class=\"component-speakers\">\n    <div class=\"card bgc-lgray\">\n        <div class=\"card-body d-flex flex-column\">\n\n                    <img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Gkindis.png\" class=\"rounded-sm mb-1 w-100\" alt=\"Alexandros Gkindis\">\n        \n            <p class=\"speaker_name h5\">Alexandros Gkindis<\/p>\n                <p>\n        Regional Sales Director, Genesys    <\/p>\n            <a class=\"align-self-end mt-auto\" data-bs-toggle=\"modal\" data-bs-target=\"#speaker-modal-6ada4d9427a38\">\n                    <div class=\"mt-0 chevron btn btn-secondary  only\"><\/div>            <\/a>\n        <\/div>\n    <\/div>\n\n    <div class=\"modal fade\" id=\"speaker-modal-6ada4d9427a38\" tabindex=\"-1\" aria-labelledby=\"speakerModalLabel\" aria-hidden=\"true\">\n        <div class=\"modal-dialog modal-xl modal-fullscreen-lg-down modal-dialog-centered modal-dialog-scrollable\">\n            <div class=\"modal-content\">\n                <div class=\"modal-body \">\n                                                <div class=\"speaker_content row align-items-start short\">\n                                                                <div class=\"col-md-4 text-center\">\n                                    <img decoding=\"async\"\n                                        id=\"speaker-modal-6ada4d9427a38-image\"\n                                        class=\"rounded-sm\"\n                                        src=\"\"\n                                        alt=\"Alexandros Gkindis\">\n                                <\/div>\n                                \n                                <div class=\"col-md-7\">\n                                    <p class=\"modal-title h5\">Alexandros Gkindis<\/p>\n                                    <p>\n                                        <strong>Regional Sales Director, Genesys                                        <\/strong>\n                                    <\/p>\n\n                                    \n                                                                    <\/div>\n                            <\/div>\n                        \n                        <div class=\"close border rounded-sm\" data-bs-dismiss=\"modal\" aria-label=\"Close\">\n                            <span aria-hidden=\"true\">\u00d7<\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    [\/vc_column][vc_column width=&#8221;1\/4&#8243;]\n<div class=\"component-speakers\">\n    <div class=\"card bgc-lgray\">\n        <div class=\"card-body d-flex flex-column\">\n\n                    <img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Kromme.png\" class=\"rounded-sm mb-1 w-100\" alt=\"Christian Kromme\">\n        \n            <p class=\"speaker_name h5\">Christian Kromme<\/p>\n                <p>\n        Futurist and keynote speaker    <\/p>\n            <a class=\"align-self-end mt-auto\" data-bs-toggle=\"modal\" data-bs-target=\"#speaker-modal-6ada4d9427b4e\">\n                    <div class=\"mt-0 chevron btn btn-secondary  only\"><\/div>            <\/a>\n        <\/div>\n    <\/div>\n\n    <div class=\"modal fade\" id=\"speaker-modal-6ada4d9427b4e\" tabindex=\"-1\" aria-labelledby=\"speakerModalLabel\" aria-hidden=\"true\">\n        <div class=\"modal-dialog modal-xl modal-fullscreen-lg-down modal-dialog-centered modal-dialog-scrollable\">\n            <div class=\"modal-content\">\n                <div class=\"modal-body \">\n                                                <div class=\"speaker_content row align-items-start short\">\n                                                                <div class=\"col-md-4 text-center\">\n                                    <img decoding=\"async\"\n                                        id=\"speaker-modal-6ada4d9427b4e-image\"\n                                        class=\"rounded-sm\"\n                                        src=\"\"\n                                        alt=\"Christian Kromme\">\n                                <\/div>\n                                \n                                <div class=\"col-md-7\">\n                                    <p class=\"modal-title h5\">Christian Kromme<\/p>\n                                    <p>\n                                        <strong>Futurist and keynote speaker                                        <\/strong>\n                                    <\/p>\n\n                                    \n                                                                    <\/div>\n                            <\/div>\n                        \n                        <div class=\"close border rounded-sm\" data-bs-dismiss=\"modal\" aria-label=\"Close\">\n                            <span aria-hidden=\"true\">\u00d7<\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    [\/vc_column][vc_column width=&#8221;1\/4&#8243;]\n<div class=\"component-speakers\">\n    <div class=\"card bgc-lgray\">\n        <div class=\"card-body d-flex flex-column\">\n\n                    <img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Akkemik.png\" class=\"rounded-sm mb-1 w-100\" alt=\"Osen Akkemik\">\n        \n            <p class=\"speaker_name h5\">Osen Akkemik<\/p>\n                <p>\n        VP EMEA Professional Services, Genesys    <\/p>\n            <a class=\"align-self-end mt-auto\" data-bs-toggle=\"modal\" data-bs-target=\"#speaker-modal-6ada4d9427c4f\">\n                    <div class=\"mt-0 chevron btn btn-secondary  only\"><\/div>            <\/a>\n        <\/div>\n    <\/div>\n\n    <div class=\"modal fade\" id=\"speaker-modal-6ada4d9427c4f\" tabindex=\"-1\" aria-labelledby=\"speakerModalLabel\" aria-hidden=\"true\">\n        <div class=\"modal-dialog modal-xl modal-fullscreen-lg-down modal-dialog-centered modal-dialog-scrollable\">\n            <div class=\"modal-content\">\n                <div class=\"modal-body \">\n                                                <div class=\"speaker_content row align-items-start short\">\n                                                                <div class=\"col-md-4 text-center\">\n                                    <img decoding=\"async\"\n                                        id=\"speaker-modal-6ada4d9427c4f-image\"\n                                        class=\"rounded-sm\"\n                                        src=\"\"\n                                        alt=\"Osen Akkemik\">\n                                <\/div>\n                                \n                                <div class=\"col-md-7\">\n                                    <p class=\"modal-title h5\">Osen Akkemik<\/p>\n                                    <p>\n                                        <strong>VP EMEA Professional Services, Genesys                                        <\/strong>\n                                    <\/p>\n\n                                    \n                                                                    <\/div>\n                            <\/div>\n                        \n                        <div class=\"close border rounded-sm\" data-bs-dismiss=\"modal\" aria-label=\"Close\">\n                            <span aria-hidden=\"true\">\u00d7<\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    [\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243;]\n<div class=\"component-speakers\">\n    <div class=\"card bgc-lgray\">\n        <div class=\"card-body d-flex flex-column\">\n\n                    <img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Walid-Fayad.png\" class=\"rounded-sm mb-1 w-100\" alt=\"Walid Fayad\">\n        \n            <p class=\"speaker_name h5\">Walid Fayad<\/p>\n                <p>\n        CX Advisor, Genesys    <\/p>\n            <a class=\"align-self-end mt-auto\" data-bs-toggle=\"modal\" data-bs-target=\"#speaker-modal-6ada4d9427d43\">\n                    <div class=\"mt-0 chevron btn btn-secondary  only\"><\/div>            <\/a>\n        <\/div>\n    <\/div>\n\n    <div class=\"modal fade\" id=\"speaker-modal-6ada4d9427d43\" tabindex=\"-1\" aria-labelledby=\"speakerModalLabel\" aria-hidden=\"true\">\n        <div class=\"modal-dialog modal-xl modal-fullscreen-lg-down modal-dialog-centered modal-dialog-scrollable\">\n            <div class=\"modal-content\">\n                <div class=\"modal-body \">\n                                                <div class=\"speaker_content row align-items-start short\">\n                                                                <div class=\"col-md-4 text-center\">\n                                    <img decoding=\"async\"\n                                        id=\"speaker-modal-6ada4d9427d43-image\"\n                                        class=\"rounded-sm\"\n                                        src=\"\"\n                                        alt=\"Walid Fayad\">\n                                <\/div>\n                                \n                                <div class=\"col-md-7\">\n                                    <p class=\"modal-title h5\">Walid Fayad<\/p>\n                                    <p>\n                                        <strong>CX Advisor, Genesys                                        <\/strong>\n                                    <\/p>\n\n                                    \n                                                                    <\/div>\n                            <\/div>\n                        \n                        <div class=\"close border rounded-sm\" data-bs-dismiss=\"modal\" aria-label=\"Close\">\n                            <span aria-hidden=\"true\">\u00d7<\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    [\/vc_column][vc_column width=&#8221;1\/4&#8243;]\n<div class=\"component-speakers\">\n    <div class=\"card bgc-lgray\">\n        <div class=\"card-body d-flex flex-column\">\n\n                    <img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Rahul-A-arg.png\" class=\"rounded-sm mb-1 w-100\" alt=\"Rahul A. arg\">\n        \n            <p class=\"speaker_name h5\">Rahul A. arg<\/p>\n                <p>\n        VP Product, AI &amp; Self Service, Genesys    <\/p>\n            <a class=\"align-self-end mt-auto\" data-bs-toggle=\"modal\" data-bs-target=\"#speaker-modal-6ada4d9427e39\">\n                    <div class=\"mt-0 chevron btn btn-secondary  only\"><\/div>            <\/a>\n        <\/div>\n    <\/div>\n\n    <div class=\"modal fade\" id=\"speaker-modal-6ada4d9427e39\" tabindex=\"-1\" aria-labelledby=\"speakerModalLabel\" aria-hidden=\"true\">\n        <div class=\"modal-dialog modal-xl modal-fullscreen-lg-down modal-dialog-centered modal-dialog-scrollable\">\n            <div class=\"modal-content\">\n                <div class=\"modal-body \">\n                                                <div class=\"speaker_content row align-items-start short\">\n                                                                <div class=\"col-md-4 text-center\">\n                                    <img decoding=\"async\"\n                                        id=\"speaker-modal-6ada4d9427e39-image\"\n                                        class=\"rounded-sm\"\n                                        src=\"\"\n                                        alt=\"Rahul A. arg\">\n                                <\/div>\n                                \n                                <div class=\"col-md-7\">\n                                    <p class=\"modal-title h5\">Rahul A. arg<\/p>\n                                    <p>\n                                        <strong>VP Product, AI &amp; Self Service, Genesys                                        <\/strong>\n                                    <\/p>\n\n                                    \n                                                                    <\/div>\n                            <\/div>\n                        \n                        <div class=\"close border rounded-sm\" data-bs-dismiss=\"modal\" aria-label=\"Close\">\n                            <span aria-hidden=\"true\">\u00d7<\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    [\/vc_column][vc_column width=&#8221;1\/4&#8243;]\n<div class=\"component-speakers\">\n    <div class=\"card bgc-lgray\">\n        <div class=\"card-body d-flex flex-column\">\n\n                    <img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Haroon-Kondeth.png\" class=\"rounded-sm mb-1 w-100\" alt=\"Haroon Kondeth\">\n        \n            <p class=\"speaker_name h5\">Haroon Kondeth<\/p>\n                <p>\n        Regional Director, Customer Success &amp; Services - MET, Genesys    <\/p>\n            <a class=\"align-self-end mt-auto\" data-bs-toggle=\"modal\" data-bs-target=\"#speaker-modal-6ada4d9427f44\">\n                    <div class=\"mt-0 chevron btn btn-secondary  only\"><\/div>            <\/a>\n        <\/div>\n    <\/div>\n\n    <div class=\"modal fade\" id=\"speaker-modal-6ada4d9427f44\" tabindex=\"-1\" aria-labelledby=\"speakerModalLabel\" aria-hidden=\"true\">\n        <div class=\"modal-dialog modal-xl modal-fullscreen-lg-down modal-dialog-centered modal-dialog-scrollable\">\n            <div class=\"modal-content\">\n                <div class=\"modal-body \">\n                                                <div class=\"speaker_content row align-items-start short\">\n                                                                <div class=\"col-md-4 text-center\">\n                                    <img decoding=\"async\"\n                                        id=\"speaker-modal-6ada4d9427f44-image\"\n                                        class=\"rounded-sm\"\n                                        src=\"\"\n                                        alt=\"Haroon Kondeth\">\n                                <\/div>\n                                \n                                <div class=\"col-md-7\">\n                                    <p class=\"modal-title h5\">Haroon Kondeth<\/p>\n                                    <p>\n                                        <strong>Regional Director, Customer Success &amp; Services - MET, Genesys                                        <\/strong>\n                                    <\/p>\n\n                                    \n                                                                    <\/div>\n                            <\/div>\n                        \n                        <div class=\"close border rounded-sm\" data-bs-dismiss=\"modal\" aria-label=\"Close\">\n                            <span aria-hidden=\"true\">\u00d7<\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    [\/vc_column][vc_column width=&#8221;1\/4&#8243;]\n<div class=\"component-speakers\">\n    <div class=\"card bgc-lgray\">\n        <div class=\"card-body d-flex flex-column\">\n\n                    <img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/Claire-Beatty.png\" class=\"rounded-sm mb-1 w-100\" alt=\"Claire Beatty\">\n        \n            <p class=\"speaker_name h5\">Claire Beatty<\/p>\n                <p>\n        Customer Advocacy, Genesys    <\/p>\n            <a class=\"align-self-end mt-auto\" data-bs-toggle=\"modal\" data-bs-target=\"#speaker-modal-6ada4d942805c\">\n                    <div class=\"mt-0 chevron btn btn-secondary  only\"><\/div>            <\/a>\n        <\/div>\n    <\/div>\n\n    <div class=\"modal fade\" id=\"speaker-modal-6ada4d942805c\" tabindex=\"-1\" aria-labelledby=\"speakerModalLabel\" aria-hidden=\"true\">\n        <div class=\"modal-dialog modal-xl modal-fullscreen-lg-down modal-dialog-centered modal-dialog-scrollable\">\n            <div class=\"modal-content\">\n                <div class=\"modal-body \">\n                                                <div class=\"speaker_content row align-items-start short\">\n                                                                <div class=\"col-md-4 text-center\">\n                                    <img decoding=\"async\"\n                                        id=\"speaker-modal-6ada4d942805c-image\"\n                                        class=\"rounded-sm\"\n                                        src=\"\"\n                                        alt=\"Claire Beatty\">\n                                <\/div>\n                                \n                                <div class=\"col-md-7\">\n                                    <p class=\"modal-title h5\">Claire Beatty<\/p>\n                                    <p>\n                                        <strong>Customer Advocacy, Genesys                                        <\/strong>\n                                    <\/p>\n\n                                    \n                                                                    <\/div>\n                            <\/div>\n                        \n                        <div class=\"close border rounded-sm\" data-bs-dismiss=\"modal\" aria-label=\"Close\">\n                            <span aria-hidden=\"true\">\u00d7<\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    [\/vc_column][\/vc_row][vc_row equal_height=&#8221;yes&#8221;][vc_column width=&#8221;1\/4&#8243;]\n<div class=\"component-speakers\">\n    <div class=\"card bgc-lgray\">\n        <div class=\"card-body d-flex flex-column\">\n\n                    <img decoding=\"async\" src=\"https:\/\/www.genesys.com\/media\/alex-ball.png\" class=\"rounded-sm mb-1 w-100\" alt=\"Alex Ball\">\n        \n            <p class=\"speaker_name h5\">Alex Ball<\/p>\n                <p>\n        SVP Genesys Cloud, Genesys    <\/p>\n            <a class=\"align-self-end mt-auto\" data-bs-toggle=\"modal\" data-bs-target=\"#speaker-modal-6ada4d942814a\">\n                    <div class=\"mt-0 chevron btn btn-secondary  only\"><\/div>            <\/a>\n        <\/div>\n    <\/div>\n\n    <div class=\"modal fade\" id=\"speaker-modal-6ada4d942814a\" tabindex=\"-1\" aria-labelledby=\"speakerModalLabel\" aria-hidden=\"true\">\n        <div class=\"modal-dialog modal-xl modal-fullscreen-lg-down modal-dialog-centered modal-dialog-scrollable\">\n            <div class=\"modal-content\">\n                <div class=\"modal-body \">\n                                                <div class=\"speaker_content row align-items-start short\">\n                                                                <div class=\"col-md-4 text-center\">\n                                    <img decoding=\"async\"\n                                        id=\"speaker-modal-6ada4d942814a-image\"\n                                        class=\"rounded-sm\"\n                                        src=\"\"\n                                        alt=\"Alex Ball\">\n                                <\/div>\n                                \n                                <div class=\"col-md-7\">\n                                    <p class=\"modal-title h5\">Alex Ball<\/p>\n                                    <p>\n                                        <strong>SVP Genesys Cloud, Genesys                                        <\/strong>\n                                    <\/p>\n\n                                                                            <div class=\"bio mb-2\"><p>Alex Ball is Senior Vice President, Genesys Cloud, overseeing global commercial operations and security, privacy, and compliance teams. With over a decade of leadership experience across customer success, sales, and product at Genesys, as well as roles at Infobip and Twilio, Alex brings a broad perspective on customer and employee experience transformation. In his keynote, he will share the Genesys vision for AI and how agentic AI is reshaping the future of customer and employee experiences.<\/p>\n<\/div>\n                                    \n                                                                    <\/div>\n                            <\/div>\n                        \n                        <div class=\"close border rounded-sm\" data-bs-dismiss=\"modal\" aria-label=\"Close\">\n                            <span aria-hidden=\"true\">\u00d7<\/span>\n                        <\/div>\n                    <\/div>\n                <\/div>\n            <\/div>\n        <\/div>\n    <\/div>\n    [\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][vc_column width=&#8221;1\/4&#8243;][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; css=&#8221;.vc_custom_1792680195191{padding-right: 0px !important;padding-left: 0px !important;}&#8221; el_id=&#8221;sponsors&#8221;][vc_row css=&#8221;.vc_custom_1779181044030{padding-right: 40px !important;padding-left: 40px !important;}&#8221;][vc_column width=&#8221;2\/3&#8243; offset=&#8221;vc_col-sm-offset-0&#8243;][vc_column_text css=&#8221;&#8221; el_class=&#8221;m-0&#8243;]<\/p>\n<h2 style=\"text-align: left;\">Sponsors<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column offset=&#8221;vc_col-md-offset-1 vc_col-md-10&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Platinum<\/h3>\n<p class=\"mb-0\" style=\"text-align: center;\">Sponsors<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;logo-grid&#8221;]<a href=\"https:\/\/www.istnetworks.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-627898 size-full\" role=\"img\" src=\"https:\/\/www.genesys.com\/media\/IST-logo-item.png\" alt=\"\" width=\"240\" height=\"120\" \/><\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; el_class=&#8221;pt-4&#8243;][vc_column offset=&#8221;vc_col-md-offset-1 vc_col-md-10&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Gold<\/h3>\n<p class=\"mb-0\" style=\"text-align: center;\">Sponsors<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221;][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;logo-grid&#8221;]<a href=\"https:\/\/www.servicenow.com\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-627898 size-full\" role=\"img\" src=\"https:\/\/www.genesys.com\/media\/servicenow_logo_480x240.png\" alt=\"\" width=\"240\" height=\"120\" \/><\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;pt-4&#8243;][vc_column offset=&#8221;vc_col-md-offset-1 vc_col-md-10&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Silver<\/h3>\n<p class=\"mb-0\" style=\"text-align: center;\">Sponsors<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;logo-grid&#8221;]<a href=\"https:\/\/interact.cx\/\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-627898 size-full\" role=\"img\" src=\"https:\/\/www.genesys.com\/media\/connectLingua-logo-item.png\" alt=\"\" width=\"240\" height=\"120\" \/><\/a>[\/vc_column_text][\/vc_column][\/vc_row][vc_row el_class=&#8221;pt-4&#8243;][vc_column offset=&#8221;vc_col-md-offset-1 vc_col-md-10&#8243;][vc_column_text css=&#8221;&#8221;]<\/p>\n<h3 style=\"text-align: center;\">Lounge<\/h3>\n<p class=\"mb-0\" style=\"text-align: center;\">Sponsors<\/p>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column][vc_column_text css=&#8221;&#8221; el_class=&#8221;logo-grid&#8221;]<a target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" class=\"alignnone wp-image-627898 size-full\" role=\"img\" src=\"https:\/\/www.genesys.com\/media\/Gold_AWS.png\" alt=\"\" width=\"240\" height=\"120\" \/><\/a>[\/vc_column_text][\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; el_id=&#8221;venue&#8221;][vc_row][vc_column]<div class=\"component-maps type-event content-left has-content\" data-lat=\"41.066551\" data-lng=\"29.018055\"><div class=\"map-holder\"><\/div><div class=\"content-container shadow-lg rounded-lg bgc-white\"><p class=\"eyebrow\" style=\"font-size: 0.75rem;\">Venue<\/p>\n<h2>Raffles Istanbul<\/h2>\n<p class=\"text-22\">Zorlu Center<\/p>\n<p class=\"text-20\">Levaz\u0131m Mahallesi, Vadi Caddesi, 34340 Be\u015fikta\u015f \/ Istanbul, T\u00fcrkiye<\/p>\n<div class=\"link-container mt-1\"><a class=\"arrow arrow-primary\" href=\"https:\/\/www.google.com\/maps\/place\/41.066551,29.018055\/@41.066551,29.018055,17z\" target=\"_blank\" rel=\"noopener\">Get directions<\/a><\/div><\/div><\/div>[\/vc_column][\/vc_row][\/vc_section][vc_section sec_modern_width=&#8221;enable&#8221; full_width=&#8221;stretch_row_content&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%2C%22hide_mobile%22%3A%22yes%22%7D%5D&#8221; el_id=&#8221;faq&#8221;][vc_row][vc_column][vc_column_text css=&#8221;&#8221;]<\/p>\n<h2 style=\"text-align: left;\">Frequently asked questions about Xperience on Tour Istanbul<\/h2>\n<p>[\/vc_column_text][\/vc_column][\/vc_row][vc_row][vc_column width=&#8221;5\/6&#8243; offset=&#8221;vc_col-sm-offset-1&#8243;]<div class=\"component-accordion-container no-title\" data-display=\"accordion\"><div class=\"component-accordion-content custom-accordion\" data-opened=\"1\"><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Who can I contact with questions?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>If you have any additional questions, feel free to contact <a href=\"mailto:Patricia.Arrieta@genesys.com\">Patricia.Arrieta@genesys.com<\/a> for questions about the program.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">What is Genesys Xperience on Tour?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Genesys Xperience on Tour is the roll out of Xperience Las Vegas 2026, the annual global event where industry leaders, technology enthusiasts and professionals come together to explore the latest in customer experience innovation, AI and cloud solutions. It features keynote speakers, breakout sessions and networking opportunities with experts and thought leaders in the field.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Is there a registration fee for Xperience on Tour?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>No, Xperience on Tour Istanbul is free for our customers and new organizations. Please make sure you will register soon to reserve your spot on time.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Is Genesys offering recommended hotel options for the locations?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>In case you need a hotel, you are free to select and book your preferred stay. Xperience on Tour Istanbul does not have hotel facilities.<\/p>\n<\/div><\/div><\/div><div class=\"row-100 content-item component-accordion-item\" ><div class=\"title-row\"><h3 class=\"component-accordion-title title h5\">Is there value in my organization sponsoring Xperience?<\/h3><i class=\"fa-kit ms-auto fa-chevron-down\"><\/i><\/div><div class=\"component-accordion-content content-row\"><div class=\"content-details\"><p>Sponsoring Xperience on Tour Istanbul positions your brand at the forefront of customer experience innovation while connecting with key decision-makers. Enjoy visibility among targeted CX professionals and IT leaders seeking solutions to enhance customer engagement. Leverage branding opportunities and networking sessions to generate leads and establish thought leadership. Are you as Genesys partner interested to sponsor the event? Please contact <a href=\"mailto:Burak.Yucel@genesys.com\">Burak.Yucel@genesys.com<\/a>, <a href=\"mailto:Paula.Crabtree@genesys.com\">Paula.Crabtree@genesys.com<\/a> and <a href=\"mailto:Linda.Hilberdink@genesys.com\">Linda.Hilberdink@genesys.com<\/a> for sharing our sponsorship flyer with all options.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div>[\/vc_column][\/vc_row][\/vc_section]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_section sec_modern_width=&#8221;enable&#8221; content_placement=&#8221;middle&#8221; flair=&#8221;%5B%7B%22flair_type%22%3A%22f_type_image%22%7D%5D&#8221; css=&#8221;.vc_custom_1791910067403{background-image: url(https:\/\/www.genesys.com\/media\/AdobeStock_126392926-1.png?id=648467) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: cover !important;}&#8221; el_id=&#8221;form&#8221; el_class=&#8221;hero&#8221;][vc_row content_placement=&#8221;middle&#8221;][vc_column background_color=&#8221;bgc-glass&#8221; offset=&#8221;vc_col-lg-5 vc_col-md-5&#8243; el_class=&#8221;form-card px-2 px-lg-3&#8243;][vc_single_image image=&#8221;638307&#8243; css=&#8221;&#8221; si_max_width=&#8221;247px&#8221; el_class=&#8221;mb-2&#8243;][vc_column_text css=&#8221;&#8221;] Winning in the Agentic Era Xperience on Tour Istanbul Level Up. 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