{"id":640942,"date":"2026-09-11T07:20:46","date_gmt":"2026-09-11T14:20:46","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=640942"},"modified":"2026-10-06T02:40:14","modified_gmt":"2026-10-06T09:40:14","slug":"housing-leaders-breakfast","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-gb\/events\/housing-leaders-breakfast","title":{"rendered":"Housing in Practice: AI, Trust and the Tenant Experience"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1137,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-640942","events","type-events","status-publish","hentry"],"acf":{"meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","event_type":"cxtour","event_status":"ontime","event_start_date":"11\/04\/2026","event_start_time":"08:30:00","event_location":"London","event_venue_name":"Pelican Room, The Ivy, Victoria","country":"United Kingdom","venue_map":{"address":"The Ivy Victoria, Victoria Street, London, UK","lat":51.4974747,"lng":-0.1378933,"zoom":14,"place_id":"ChIJ23P-6k8FdkgRAEh0ZssoWWs","name":"The Ivy Victoria","street_number":"66","street_name":"Victoria Street","street_name_short":"Victoria St","city":"London","state":"England","post_code":"SW1E 6SQ","country":"United Kingdom","country_short":"GB"},"hide_navigation":"false","hide_footer":"false","utm_pass":false,"item_nav_hide":"no","disable_chat":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"event_header_bgc":"cobalt","event_header_title":"","event_description_title":"Housing Association Leaders Breakfast","event_description":"The cost of inaction in social housing has never been higher. Join Peabody and a small group of senior housing leaders for an honest, peer-led conversation on tenant voice, safety in the home and what Awaab's Law really means in practice.","disable_registration":false,"form_header_alignment":"left","form_header":"","form_button":"","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"text","af_width":false,"af_label":"Please list any allergies below.","af_lid":"fe460","af_lname":"reusableField01Label","af_id":"fe461","af_name":"reusableField01Value","af_required":"not-required","af_opt_design":"stacked","af_value":"","select_option":false}]},"cust_form_id":"","form_cid":"701Ht0000025VSKIA2","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"

Thank you for registering. A member of the team will be in touch shortly to confirm your place.\u00a0 Please contact Francis.McKeown@genesys.com<\/a>\u00a0if you have any questions.<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"b1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":640945,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"

About the session<\/strong><\/p>\n

Regulatory expectations across social housing are rising fast, and the margin for inaction is shrinking. The Charter for Social Housing and Awaab’s Law have moved tenant voice and safety in the home from good intentions to hard requirements, with strict timescales and real penalties for getting it wrong.<\/p>\n

Naomi Ariama-Smith, Transformation Manager at Peabody Housing, will bring Peabody\u2019s perspective to the discussion \u2013 sharing experiences from one of the UK\u2019s largest housing associations and helping explore what these challenges look like in practice.<\/p>\n

It\u2019s an opportunity to compare notes with peers, hear what others are learning and discuss how housing organisations are responding to changing expectations around tenant voice, safety and Awaab\u2019s Law.<\/p>\n

The discussion will explore:
\n<\/strong><\/p>\n