{"id":639629,"date":"2026-09-09T06:07:00","date_gmt":"2026-09-09T13:07:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=639629"},"modified":"2026-09-11T10:31:25","modified_gmt":"2026-09-11T17:31:25","slug":"customers-community-day-greece-oct-2026","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-gb\/events\/customers-community-day-greece-oct-2026","title":{"rendered":"Customers Community Day Athens – October 2026"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":744,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-639629","events","type-events","status-publish","hentry"],"acf":{"hide_navigation":"false","hide_footer":"false","event_type":"industry","event_status":"ontime","event_start_date":"10\/01\/2026","event_location":"Athens","event_venue_name":"","country":"Greece","venue_map":{"address":"Nice n Easy Piraeus Tower, Akti Posidonos, Piraeus, Greece","lat":37.9449705,"lng":23.6436538,"zoom":14,"place_id":"ChIJRafqJkS7oRQRVX6T_whL9e4","name":"Nice n Easy Piraeus Tower","street_number":"2","street_name":"Akti Posidonos","city":"Pireas","state":"Pireas","post_code":"185 31","country":"Greece","country_short":"GR"},"item_nav_hide":"no","utm_pass":false,"asset_expiration":"","enable_external_utm":false,"disable_chat":false,"enable_ab_test":false,"add_to_global_events":false,"disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_header_bgc":"orange","event_header_title":"Genesys Community Day","event_description_title":"An exclusive encounter for the Genesys customer community","event_description":"Genesys Community Day returns with a day of discussion between customers and Genesys specialists dedicated this year to AI and Agentic AI, with an in-depth focus on Agentic Virtual Agent (AVA).
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\r\nWe will talk about the challenges that companies are facing in Customer Experience and how to recognize the use cases worth working on, taking into account the processes involved and the expected results.","event_header_image":"https:\/\/www.genesys.com\/media\/Genesys_Threads_328-2-scaled.png","disable_registration":false,"form_header_alignment":"center","form_header":"Book my spot","form_button":"Register","is_external_registration":["External Registration"],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"","multiple_cid":false,"multiple_cid_setup":[{"label":"Community Day Spain - 11 febrero 2025","cid":"","url":""},{"label":"Community Day Spain - 5 mayo 2025","cid":"","url":""}],"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":""},"additional_form_content":"","disable_content_section":false,"event_content_template":"b1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":546384,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"
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We invite you to an exclusive event for the Genesys Customer Community on October 1, 2026<\/strong>, in Athens.\u00a0<\/div>\n
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An event designed to connect with fellow professionals, share real-world experiences, and explore the latest innovations in customer experience and AI<\/strong>, including the newest Genesys Cloud CX features, in an inspiring environment built for learning and quality networking.<\/p>\n

Save the date and join us for a day designed to drive new ideas and create real impact in your organization.<\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"","event_agenda_opened":"0","remove_agenda_nav":false,"event_agenda_nav":"","disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"Venue","enable_map":true,"disable_faq_section":false,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","external_registration_link":"https:\/\/forms.cloud.microsoft\/Pages\/ResponsePage.aspx?id=nOZceM-Qx02ogurzEtHRXVMk5W-Lno5Knx8LpLu7RedUNUZRNzBaVFJFQUNZRDVZN01aM0Y2NzVJTy4u","event_start_time":"09:00:00","event_end_time":"15:00:00","event_link":"","get_started_config":"default","gsc_tab":false,"enable_global_intellimize":true,"enable_intellimize_api":false,"enable_anti_flicker":false,"exclude_chat_auto_open":false,"event_end_date":"10\/01\/2026","event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"01\/10\/2026","agenda_tab_label":"","agenda_details":[{"agenda_title":"Opening and Introduction","agenda_start_time":"09:00:00","agenda_end_time":"09:20:00","agenda_single_description":"","agenda_session_speakers":[{"speaker_photo":468854,"speaker_full_name":"Apostolos Kemos","speaker_position_company":"Director CEE"},{"speaker_photo":165824,"speaker_full_name":"Sean Straus","speaker_position_company":"Account Director Greece, Malta, Cyprus"}]},{"agenda_title":"Keynote: The future of AI for CX","agenda_start_time":"09:20:00","agenda_end_time":"09:45:00","agenda_single_description":"","agenda_session_speakers":[{"speaker_photo":490458,"speaker_full_name":"Atilla Vassy","speaker_position_company":"VP Engineering"}]},{"agenda_title":"AI Overview: The 2026 Genesys AI Offering for Greece","agenda_start_time":"09:45:00","agenda_end_time":"10:10:00","agenda_single_description":"","agenda_session_speakers":[{"speaker_photo":165824,"speaker_full_name":"Sean Straus","speaker_position_company":"Account Director Greece, Malta, Cyprus, Genesys"}]},{"agenda_title":"AI in action: See Genesys AI working in Greek","agenda_start_time":"10:10:00","agenda_end_time":"10:35:00","agenda_single_description":"","agenda_session_speakers":[{"speaker_photo":176499,"speaker_full_name":"Eleni Poulemenea","speaker_position_company":"Solution Consulting Manager SEE"}]},{"agenda_title":"Genesys and ServiceNow - 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