{"id":623013,"date":"2026-04-20T07:29:57","date_gmt":"2026-04-20T14:29:57","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=623013"},"modified":"2026-04-30T04:30:51","modified_gmt":"2026-04-30T11:30:51","slug":"learning-expedition-casablanca","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-gb\/events\/learning-expedition-casablanca","title":{"rendered":"Learning Expedition: Casablanca"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":891,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-623013","events","type-events","status-publish","hentry"],"acf":{"hide_navigation":"false","hide_footer":"false","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","event_type":"cxtour","event_status":"ontime","event_end_time":"","event_location":"Casablanca, Morocco","event_venue_name":"Hotel Barcelo Anfa, Casablanca","country":"Morocco","venue_map":{"address":"Hotel Barcel\u00f3 Anfa Casablanca, Boulevard d'Anfa, Casablanca, Morocco","lat":33.5946544,"lng":-7.6287289,"zoom":14,"place_id":"ChIJ01yArZbTpw0RMZ0OVd5yDb8","name":"Barcel\u00f3 Anfa Casablanca","street_number":"44","street_name":"Boulevard d'Anfa","street_name_short":"Bd d'Anfa","city":"Casablanca","state":"Casablanca-Settat","post_code":"20000","country":"Morocco","country_short":"MA"},"event_link":"","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"asset_expiration":"","get_started_config":"default","gsc_tab":false,"enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"enable_global_intellimize":true,"enable_intellimize_api":false,"enable_anti_flicker":false,"event_header_bgc":"orange","event_header_title":"Learning Expedition: Casablanca","event_description_title":"Level Up your Customer Experience with your Peers","event_description":"The Future of CX is happening now, and we're going through massive changes that profoundly modify the way we interact with customers, and their expectations.<br \/>\r\nJoin us on a 3 days seminar to learn and apply the future concepts that will transform your customer experience, and make your customer experience into the age of AI.<br \/>\r\n<br \/>\r\nSeats are limited, make sure to reserve your place now!<br \/>\r\nWe will confirm your spot in an email.","event_header_image":"https:\/\/www.genesys.com\/media\/iStock-1294325441-scaled.jpg","disable_registration":false,"form_header_alignment":"left","form_header":"","form_button":"Book your Spot","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_jobfunction1","fl_title"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"701Ht0000025TwBIAU","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"<p>Hello,<\/p>\n<p>&nbsp;<\/p>\n<p>Thanks for registering.<\/p>\n<p>The team will review your registration and come back to you shortly.<\/p>\n<p>Thanks!<\/p>\n<p>The Genesys Team<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"Enter the Age of Agentic AI","sub_title":""},"media_content":{"select_media":"video","content_image":false,"content_video":"https:\/\/www.youtube.com\/embed\/705tCBxQ4gY?si=hPq7mMv0otwI9Kms"},"text_content":{"sub_title_h4":"","text_content":"<p>Step into a three-day immersive seminar where Genesys AI takes center stage and reimagines the future of customer experience. Through dynamic demos and real-world breakthroughs, you\u2019ll discover how AI turns every interaction into something faster, smarter, and strikingly personal. See how agents become empowered with predictive insights and real-time context, transforming conversations into seamless, human connections. Join us and unlock a customer journey that doesn\u2019t just respond, it anticipates, adapts, and truly resonates.<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"","event_agenda_opened":"1","remove_agenda_nav":false,"event_agenda_nav":"","disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":false,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":false,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"Learn about AI, Try it, Adopt it","sub_title":""},"additional_media_content":{"select_media":"image","content_image":623062,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"<p>Join our interactive sessions, lead by CX Experts to be a pioneer in driving AI-powered customer experiences!<\/p>\n<p>Through group workshops, driven exercises and full access to testing environment, you will experience first hand the many possibilities offered by the current and upcoming technologies that will shape the Future of CX. Our expert-lead sessions will take you through building your own CX strategy, adopting experience orchestration and preparing for the future customer expectations.<\/p>\n<p>You won&#8217;t just talk about AI and the future&#8230; you will live it to tell!<\/p>\n","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_start_date":"06\/23\/2026","event_end_date":"06\/25\/2026"},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/623013","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/891"}],"version-history":[{"count":11,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/623013\/revisions"}],"predecessor-version":[{"id":624333,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/623013\/revisions\/624333"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=623013"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=623013"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=623013"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=623013"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=623013"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=623013"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=623013"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=623013"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=623013"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=623013"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=623013"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}