{"id":556634,"date":"2025-02-10T07:43:00","date_gmt":"2025-02-10T15:43:00","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=556634"},"modified":"2026-01-09T04:51:46","modified_gmt":"2026-01-09T12:51:46","slug":"genesys-partner-day-benelux-25-03","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-gb\/events\/genesys-partner-day-benelux-25-03","title":{"rendered":"Genesys Partner Day Benelux – 25\/03"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1113,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-556634","events","type-events","status-publish","hentry"],"acf":{"hide_navigation":"false","hide_footer":"false","item_nav_hide":"hide","utm_pass":false,"asset_expiration":"","disable_chat":false,"enable_ab_test":false,"enable_external_utm":false,"add_to_global_events":false,"disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_type":"gsummit","event_status":"ontime","event_start_date":"03\/25\/2025","event_start_time":"09:00:00","event_location":"Wilhelminakanaal Zuid 104, 4903 RA Oosterhout","event_venue_name":"De Houthallen","country":"Netherlands","venue_map":{"address":"Wilhelminakanaal Zuid 104, 4903 RA Oosterhout, Netherlands","lat":51.6310734,"lng":4.862142599999999,"zoom":16,"place_id":"ChIJ8eVrFySZxkcRd5wwpd8YORY","name":"Wilhelminakanaal Zuid 104","street_number":"104","street_name":"Wilhelminakanaal Zuid","city":"Oosterhout","state":"Noord-Brabant","state_short":"NB","post_code":"4903 RA","country":"Netherlands","country_short":"NL"},"w_tycontent":"

Thank you for registering for our event. Be on the lookout for an email from Genesys confirming your registration.<\/p>\n

Genesys reserves the right to cancel any registration as needed.<\/p>\n","event_header_bgc":"orange","event_header_title":"Genesys Partner Day Benelux","event_description_title":"","event_description":"Exclusively for Genesys Partners, join us for the first Genesys Partner Day Benelux of the year. Hear about our latest partner programs, enablement initiatives, and the new strategies for FY26 from our sales leaders. After the sessions, engage in a themed activity and wrap up the day with a fun networking event. Connect with your peers and expand your network!
\r\n
\r\nScroll down in this page and see our agenda and speakers.
\r\n
\r\n
\r\n
\r\n","event_header_image":"https:\/\/www.genesys.com\/media\/De-Houthallen-image.jpg","disable_registration":true,"form_header_alignment":"left","form_header":"","form_button":"Register now before March 18","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_jobfunction1","fl_joblevel1","fl_title"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"text","af_width":"form-row","af_label":"Please list any dietary requirements","af_lid":"fe460","af_lname":"reusableField01Label","af_id":"fe461","af_name":"reusableField01Value","af_required":"not-required","af_opt_design":"stacked","af_value":"","select_option":[{"so_label":"YES","so_value":"YES"},{"so_label":"NO","so_value":"NO"}]}]},"cust_form_id":"","form_cid":"7014X000003Ah0QQAS","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"no","ar_title":false,"ar_custom_title":"","ar_url":false,"ar_custom_url":"","custom_ty":"

Thank you for registering for our event. Be on the lookout for an email from Genesys confirming your registration.<\/p>\n

Genesys reserves the right to cancel any registration as needed.<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":556663,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"

Join Us for the first Genesys Partner Day Benelux of the Year!<\/strong><\/p>\n

Exclusively for Genesys Partners, this event is your opportunity to hear about our latest partner programs, enablement initiatives, and the new strategies for FY26 from our sales leaders. After the sessions, engage in a themed activity and wrap up the day with a fun networking event. Connect with your peers and expand your network!<\/p>\n

Scroll down in this page and see our agenda and speakers.<\/p>\n

Got a question? Email lex.oosterhoff@genesys.com<\/a><\/p>\n

 <\/p>\n","cta_text":"Location map: De Houthallen","cta_url":"https:\/\/www.google.com\/maps\/dir\/\/Wilhelminakanaal+Zuid+104,+4903+RA+Oosterhout\/@51.6306371,4.7782433,12z\/data=!4m8!4m7!1m0!1m5!1m1!1s0x47c69935152d3d75:0xbf93cd6bd83ec8d8!2m2!1d4.8606435!2d51.6306659?entry=ttu&g_ep=EgoyMDI1MDIwNS4xIKXMDSoASAFQAw%3D%3D"},"disable_agenda_section":false,"disable_speaker_section":true,"disable_venue_section":true,"enable_map":false,"disable_faq_section":true,"disable_sponsor_section":true,"disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"F j, Y","event_time_format":"H:i","event_hashtag":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","event_end_date":"03\/25\/2025","event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"25\/03\/2025","agenda_tab_label":"","agenda_details":[{"agenda_title":"Walk-in with Coffee and Tea","agenda_start_time":"09:00:00","agenda_end_time":"09:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Go To Market Strategy: Winning together","agenda_start_time":"09:30:00","agenda_end_time":"10:00:00","agenda_single_description":"

Kick off the day with Michel Delfosse who will outline the Benelux Sales Strategy for FY26. This session will cover key sales initiatives, targets, and approaches to drive growth and success in the coming year. Gain valuable insights into how we plan to achieve our sales objectives and how you can contribute to our collective success.<\/p>\n

\n
Michel Delfosse – <\/strong>Sales Director Benelux – Genesys<\/div>\n<\/div>\n","agenda_session_speakers":false},{"agenda_title":"Partner Strategy: Strengthening our Ecosystem","agenda_start_time":"10:00:00","agenda_end_time":"10:30:00","agenda_single_description":"

During this session, Nienke and Natalie will provide a comprehensive overview of our strategic directions for FY26. This session will begin with a recap of FY25, highlighting key achievements and lessons learned. Following this, they will introduce the new partner program and enablement initiatives designed to enhance collaboration and drive success in the coming year. This is a must-attend session to align with our vision and prepare for the exciting opportunities ahead!<\/p>\n

Nienke Spinnato-Prins – <\/strong>Partner Manager Benelux, Genesys & Natalie Roberts –<\/strong>\u00a0Partner Sales Director<\/span> EMEA, Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Coffee break","agenda_start_time":"10:30:00","agenda_end_time":"10:45:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Unlocking AI within the CX space","agenda_start_time":"10:45:00","agenda_end_time":"12:15:00","agenda_single_description":"

Get a in-depth look at the latest features designed to enhance customer experience (CX). This session will cover new product features, including Agent Copilot & Virtual Agent, and provide practical guidance on how to effectively quote tokens and deliver compelling value pitches. Learn the best approaches to leverage these innovations and drive success in your customer engagements. This is a valuable opportunity to stay ahead of the curve and maximize the impact of our new offerings.<\/p>\n

Matthijs van Laar,\u00a0<\/strong>Solution Consultant, Genesys &\u00a0Raul Rakesh Pitai, <\/strong>Account Executive, Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Wrap up & Genesys Partner Awards \u00a0","agenda_start_time":"12:15:00","agenda_end_time":"12:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Lunch & Fun Element","agenda_start_time":"12:30:00","agenda_end_time":"14:00:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"event_speakers":[{"speaker_name":"Nienke Spinnato-Sprins","speaker_position":"Senior Director Customer Success, Genesys","speaker_description":"","speaker_image":556664,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/nienkespinnato\/"}]},{"speaker_name":"Natalie Roberts","speaker_position":"Partner Director EMEA","speaker_description":"","speaker_image":556665,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/natalie-roberts-\/"}]},{"speaker_name":"Michel Delfosse","speaker_position":"Sales Director Benelux, Genesys","speaker_description":"","speaker_image":549978,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/michel-delfosse-a736866\/"}]},{"speaker_name":"Matthijs van Laar","speaker_position":"Principal Solution Consultant, Genesys","speaker_description":"","speaker_image":550175,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/matthijsvanlaar\/"}]}],"event_sponsor_tier":[{"sponsor_tier":"Gold","custom_tier":"","event_sponsors":[{"sponsor_name":"Advania","sponsor_image":225603,"sponsor_url":"https:\/\/www.advania.com\/"}]},{"sponsor_tier":"Silver","custom_tier":"","event_sponsors":[{"sponsor_name":"Black Box","sponsor_image":475897,"sponsor_url":"https:\/\/www.blackbox.com\/en-se\/solutions\/customer-experience"},{"sponsor_name":"WFM Buddy","sponsor_image":433770,"sponsor_url":"https:\/\/www.wfmbuddy.com\/"},{"sponsor_name":"Audiocodes","sponsor_image":474686,"sponsor_url":" https:\/\/www.audiocodes.com\/solutions-products\/solutions\/contact-center-innovation\/contact-center-cloud-migration"},{"sponsor_name":"Orange Business","sponsor_image":476739,"sponsor_url":"https:\/\/www.orange-business.com\/en\/business-needs\/deliver-customer-experience-excellence "},{"sponsor_name":"WEM Optimizer ","sponsor_image":478996,"sponsor_url":"https:\/\/wemoptimizer.com\/"},{"sponsor_name":"Tele2","sponsor_image":438423,"sponsor_url":"https:\/\/www.tele2.se\/foretag\/contact-center"},{"sponsor_name":"Sabio","sponsor_image":431499,"sponsor_url":"https:\/\/sabiogroup.com\/partners\/genesys"},{"sponsor_name":"Tata Communication","sponsor_image":482345,"sponsor_url":"https:\/\/www.tatacommunications.com\/solutions\/unified-communications\/contact-centre-as-a-service\/genesys-cloud-cx\/"}]}],"event_venue_address":"","additional_content_position":"default","event_agenda_title":"","remove_agenda_nav":false,"event_agenda_nav":"","event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","remove_venue_nav":false,"event_venue_nav":"","event_faq_title":"","remove_faq_nav":false,"event_faq_nav":"","event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","remove_partners_nav":false,"event_partners_nav":"","event_agenda_opened":"1","event_faq_opened":"3","event_end_time":"","event_link":"","get_started_config":"default","gsc_tab":false,"enable_global_intellimize":true,"enable_intellimize_api":false,"enable_anti_flicker":false},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/556634","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/1113"}],"version-history":[{"count":20,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/556634\/revisions"}],"predecessor-version":[{"id":610983,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/556634\/revisions\/610983"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=556634"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=556634"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=556634"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=556634"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=556634"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=556634"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=556634"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=556634"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=556634"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=556634"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=556634"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}