Thank you for your registration. We will get back to you with an email confirmation and link to the webinar shortly!<\/p>\n","event_header_bgc":"navy","event_header_title":"Genesys demo: Predictive Engagement","event_description_title":"","event_description":"The registration is now closed.
\r\n
\r\nJoin Genesys in our new Nordic demo webinar series! The first topic is around Predictive Engagement. Discover how you can use AI-powered insights to personalize and automate engagement!
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\r\nRegister and we will send you a link to the webinar via email!
\r\n
\r\nGot a question? Email viktoria.vianden@genesys.com","disable_registration":true,"form_header_alignment":"left","form_header":"","form_button":"","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"7014X000003AgNlQAK","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"no","ar_title":false,"ar_custom_title":"","ar_url":false,"ar_custom_url":"","custom_ty":"
Thank you for your registration. We will get back to you with an email confirmation and link to the webinar shortly!<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":549818,"content_video":""},"text_content":{"sub_title_h4":"Discover how you can use AI-powered insights to personalize and automate engagement!","text_content":"
<\/p>\n
Customer experiences shouldn\u2019t be stressful. But when customers are asked to repeat themselves, nearly half of them feel it\u2019s too much effort. This can significantly increase the risk of churn and disloyalty.\u00a0 We take the stress out of these experiences and drive better customer service and sales results.<\/p>\n
Genesys Predictive Engagement uses artificial intelligence (AI) to capture, qualify and proactively engage high-value customers or prospects with the right resources in the moment of truth. It improves conversion by identifying who, when and how to engage. And it automatically triggers the optimal action \u2014 whether that\u2019s through an automated or agent-assisted chat\/web message, or even a content offer that optimizes business outcomes and improves customer experience.<\/p>\n
Genesys Predictive Engagement also empowers digital and voice agents by providing them with customer insights and recommendations based on web visitor behavior patterns. This helps them drive the best next step in the journey and serve customers with empathy<\/p>\n
Genesys local Solution Consultants will present this solution feature and its benefits, followed by a actual use case and a demo.<\/p>\n
Register for the 30 minute long webinar and join us to learn more!<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":true,"event_agenda_title":"","event_agenda_opened":"1","remove_agenda_nav":false,"event_agenda_nav":"","disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":true,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":true,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":""},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/550588","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/374"}],"version-history":[{"count":11,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/550588\/revisions"}],"predecessor-version":[{"id":552935,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/550588\/revisions\/552935"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=550588"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=550588"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=550588"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=550588"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=550588"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=550588"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=550588"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=550588"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=550588"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=550588"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=550588"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}