Thank you for your interest, your registration is confirmed! <\/p>\n
The Genesys Team.<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":false,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"Agenda","remove_agenda_nav":false,"event_agenda_nav":"Agenda","event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"20\/11\/2024","agenda_tab_label":"","agenda_details":[{"agenda_title":"Welcome and Registration","agenda_start_time":"16:00:00","agenda_end_time":"16:30:00","agenda_single_description":"
Join us for a nice welcome coffee<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Levels of CX Evolution","agenda_start_time":"16:30:00","agenda_end_time":"17:00:00","agenda_single_description":"
Evolving to an AI powered experience orchestration strategy. Introduction to Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"AI Powered Experience Orchestration","agenda_start_time":"17:00:00","agenda_end_time":"17:30:00","agenda_single_description":"
Explore practical AI applications for boosting customer loyalty, enhancing employee experience, and swiftly realizing AI value without complex data science or development requirements<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Short Coffee break","agenda_start_time":"17:30:00","agenda_end_time":"17:45:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Orchestrate Seamless and Personalized Experiences","agenda_start_time":"17:45:00","agenda_end_time":"18:45:00","agenda_single_description":"
Live demo of the Genesys Cloud CX platform to see how it can help you reach your goals, and a focus on our AI solutions to help improve both customer and agents experiences<\/p>\n","agenda_session_speakers":false},{"agenda_title":"How to Drive Amazing Experiences on Social","agenda_start_time":"18:45:00","agenda_end_time":"19:15:00","agenda_single_description":"
Focus on our latest solution Radarr, our latest acquisition that will enable social listening capabilities to deliver better customer experiences<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Delivering Success with Genesys CX Advisory Practice","agenda_start_time":"19:15:00","agenda_end_time":"20:00:00","agenda_single_description":"
In this session, we\u2019ll explore a proven approach to delivering success in Genesys Cloud and AI engagements, from setting a strong foundation pre-launch, executing with agility, to optimizing post-launch for long-term impact. We’ll also share real-world success stories on how we engaged our CX Advisory team to design impactful use-cases across different verticals in the region<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Dinner and Group Photo","agenda_start_time":"20:00:00","agenda_end_time":"21:00:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":false,"event_faq_title":"","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"Our Partners","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"3","event_partners_partners":[{"partner_name":"Mannai Corporation","partner_logo":545209,"partner_url":"https:\/\/mannai-ict.com\/networking-and-elv\/","partner_new_tab":false}],"disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"
Thank you for registering to our event!<\/p>\n
The team will come back to you shortly to confirm your presence to our session.<\/p>\n
Best,<\/p>\n
The Genesys Team<\/p>\n","disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_end_date":"11\/20\/2024","event_agenda_opened":"1","event_faq_opened":"3","event_speakers":[{"speaker_name":"Alexandros Gkindis","speaker_position":"Regional Head of Sales - EMEA - Genesys","speaker_description":"","speaker_image":503946,"speaker_social":false},{"speaker_name":"George Youssef","speaker_position":"Account Director - GCC - Genesys","speaker_description":"","speaker_image":544584,"speaker_social":false},{"speaker_name":"Nadim Hatoum","speaker_position":"Enterprise Senior Account Executive - GCC - Genesys","speaker_description":"","speaker_image":544603,"speaker_social":false},{"speaker_name":"Haroon Kondeth","speaker_position":"Director, Customer Success & Services - EMEA SED - Genesys","speaker_description":"","speaker_image":544586,"speaker_social":false},{"speaker_name":"Sherif Shara","speaker_position":"Senior Solution Consultant - EMEA SCS - Genesys","speaker_description":"","speaker_image":544589,"speaker_social":false},{"speaker_name":"Faris Nizar","speaker_position":"Service Engagement Director - EMEA SED - Genesys","speaker_description":"","speaker_image":544587,"speaker_social":false},{"speaker_name":"Amir Wansa","speaker_position":"CX Advisor - EMEA PS - Genesys","speaker_description":"","speaker_image":538821,"speaker_social":false},{"speaker_name":"Sriharshaa Prabhakar","speaker_position":"Senior Director of Sales - Mannai Corporation","speaker_description":"","speaker_image":548655,"speaker_social":false}]},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/544508","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/1120"}],"version-history":[{"count":20,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/544508\/revisions"}],"predecessor-version":[{"id":548657,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/544508\/revisions\/548657"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=544508"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=544508"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=544508"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=544508"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=544508"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=544508"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=544508"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=544508"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=544508"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=544508"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=544508"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}