{"id":535840,"date":"2024-09-09T08:38:58","date_gmt":"2024-09-09T15:38:58","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=535840"},"modified":"2024-10-16T22:20:46","modified_gmt":"2024-10-17T05:20:46","slug":"south-africa-community-day","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-gb\/events\/south-africa-community-day","title":{"rendered":"South Africa Community Day"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":891,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[14850,14912,14913],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[16489,17531,18379,16545],"tax_buying_job":[],"tax_buyer_persona":[16881,16900],"tax_sector":[],"tax_segment":[],"class_list":["post-535840","events","type-events","status-publish","hentry","event_type-cx-tours","tax_contenttheme-improve-customer-experience-en-gb","tax_contenttheme-improve-employee-experience-en-gb","tax_contenttheme-level-up-your-technology-en-gb","tax_products_programs-genesys-ai-en-gb","tax_products_programs-genesys-cloud-cx-en-gb","tax_products_programs-genesys-cloud-ex-en-gb","tax_products_programs-genesys-customer-success-en-gb","tax_buyer_persona-business-en-gb","tax_buyer_persona-technical-en-gb"],"acf":{"event_type":"cxtour","event_status":"ontime","event_start_date":"10\/23\/2024","event_start_time":"09:30:00","event_end_date":"10\/23\/2024","event_location":"Sandton, South Africa","event_venue_name":"Maslow Hotel Sandton","country":"South Africa","venue_map":{"address":"The Maslow Hotel Sandton, Grayston Drive, Gauteng, Sandton, South Africa","lat":-26.0988573,"lng":28.0586828,"zoom":14,"place_id":"ChIJzXKUPC9zlR4R72WYnOfjTGM","name":"The Maslow Hotel Sandton","street_name":"Grayston Drive","street_name_short":"Grayston Dr","city":"Sandton","state":"Gauteng","state_short":"GP","post_code":"2146","country":"South Africa","country_short":"ZA"},"meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"asset_expiration":"","enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"event_header_bgc":"orange","event_header_title":"","event_description_title":"Create Amazing Customer and Employee Experiences ","event_description":"The Future of CX is already here, and AI is reshaping how organizations interact with the customers and employees.
\r\n
\r\nJoin us for a full day interactive session to discover all the latest innovations and changes you can implement that will radically transform the way you can operate your CX strategy, with Experience Orchestration and AI.","event_header_image":"https:\/\/www.genesys.com\/media\/The-Maslow.jpg","disable_registration":false,"form_header_alignment":"left","form_header":"","form_button":"","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","nolazy"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"7014X000003AfSZQA0","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"Event","ar_title":"default","ar_custom_title":"","ar_url":"default","ar_custom_url":"","custom_ty":"

Thank you for registering!<\/p>\n

See you soon!<\/p>\n

The Genesys Team<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":false,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"","event_agenda_opened":"1","remove_agenda_nav":false,"event_agenda_nav":"","event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"23\/10\/2024","agenda_tab_label":"","agenda_details":[{"agenda_title":"Registration","agenda_start_time":"09:30:00","agenda_end_time":"10:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Welcome and Genesys Community","agenda_start_time":"10:00:00","agenda_end_time":"10:05:00","agenda_single_description":"

Osen Akkemik<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Keynote: Genesys Vision \u2013 Experience Orchestration Maturity","agenda_start_time":"10:05:00","agenda_end_time":"10:30:00","agenda_single_description":"

Neil O’Donoghue<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Digital Transformation Strategy","agenda_start_time":"10:30:00","agenda_end_time":"11:00:00","agenda_single_description":"

Nico van Eyssen<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Future of CX Powered by AI","agenda_start_time":"11:00:00","agenda_end_time":"11:30:00","agenda_single_description":"

Alberto Pasi<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Demo (See it in Action)","agenda_start_time":"11:30:00","agenda_end_time":"12:00:00","agenda_single_description":"

Francois van Os<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Lunch Break","agenda_start_time":"12:00:00","agenda_end_time":"13:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Let's Build a Bot Together","agenda_start_time":"13:00:00","agenda_end_time":"13:20:00","agenda_single_description":"

Tevin Tawamba<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Customer Success Story","agenda_start_time":"13:20:00","agenda_end_time":"13:40:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"How do you Measure Success","agenda_start_time":"13:40:00","agenda_end_time":"14:00:00","agenda_single_description":"

Valentina Postelnicu<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Coffee Break","agenda_start_time":"14:00:00","agenda_end_time":"14:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Customer Panel \u201c How to Accelerate Digital Transformation\u201d","agenda_start_time":"14:30:00","agenda_end_time":"15:00:00","agenda_single_description":"

Osen Akkemik<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Social hour with Community Members","agenda_start_time":"15:00:00","agenda_end_time":"16:30:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","event_speakers":[{"speaker_name":"Osen Akkemik","speaker_position":"Senior Director, Customer Success, Genesys","speaker_description":"","speaker_image":427706,"speaker_social":false},{"speaker_name":"Francois van Os","speaker_position":"Senior Solutions Consultant South Africa, Genesys","speaker_description":"","speaker_image":168841,"speaker_social":false},{"speaker_name":"Alberto Pasi","speaker_position":"Director EMEA Digital & AI Pre-sales, Genesys","speaker_description":"","speaker_image":489936,"speaker_social":false},{"speaker_name":"Neil O'Donoghue","speaker_position":"SVP, Professional Services & Customer Success Management, EMEA, Genesys","speaker_description":"","speaker_image":529985,"speaker_social":false},{"speaker_name":"Valentina Postelnicu","speaker_position":"Senior Director Professional Services, Genesys","speaker_description":"","speaker_image":485667,"speaker_social":false},{"speaker_name":"Nico Van Eyssen","speaker_position":"VP Customer Success. EMEA, Genesys","speaker_description":"","speaker_image":439417,"speaker_social":false}],"disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":false,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":""},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/535840","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/891"}],"version-history":[{"count":12,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/535840\/revisions"}],"predecessor-version":[{"id":542233,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/535840\/revisions\/542233"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=535840"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=535840"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=535840"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=535840"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=535840"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=535840"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=535840"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=535840"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=535840"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=535840"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=535840"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}