{"id":534822,"date":"2024-08-29T13:16:17","date_gmt":"2024-08-29T20:16:17","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&p=534822"},"modified":"2025-02-07T05:15:06","modified_gmt":"2025-02-07T13:15:06","slug":"genesys-user-group-denmark","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-gb\/events\/genesys-user-group-denmark","title":{"rendered":"Genesys Community Day Denmark"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-534822","events","type-events","status-publish","hentry"],"acf":{"meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","event_type":"cxstratforum","event_status":"ontime","event_start_date":"03\/20\/2025","event_start_time":"13:00:00","event_end_date":"03\/20\/2025","event_location":"Copenhagen","event_venue_name":"Velliv Pension & Livsforsikring A\/S office","country":"Denmark","venue_map":{"address":"Lautrupvang 10, Ballerup, Denmark","lat":55.7289135,"lng":12.3927329,"zoom":14,"place_id":"ChIJF7wP_21QUkYRFS6MXAtNbKo","name":"Lautrupvang 10","street_number":"10","street_name":"Lautrupvang","city":"Ballerup","post_code":"2750","country":"Denmark","country_short":"DK"},"hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"disable_chat":false,"asset_expiration":"","toggle_exceed_chat":false,"enable_external_utm":false,"add_to_global_events":false,"enable_ab_test":false,"disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_header_bgc":"navy","event_header_title":"Genesys Community Day Denmark","event_description_title":"","event_description":"Genesys is, this time together with our customer Velliv, hosting the 4th Danish Genesys User group event on March 20th, just outside of Copenhagen. Seats are limited so do register today.
\r\n
\r\nThis event is the platform for Genesys customers to get together, exchange experiences and get ideas about how to get the most out of your solution. ","disable_registration":false,"form_header_alignment":"left","form_header":"Register here by March 1st","form_button":"","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","nolazy"],"form_setup":{"events_field_config":"advanced","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_jobfunction1","fl_joblevel1","fl_title"],"additional_custom_form_fields":{"advance_fields":[{"af_type":"select","af_width":"form-row","af_label":"Will you join our dinner at 19.00 (Copenhagen city center)?","af_lid":"fe460","af_lname":"reusableField01Label","af_id":"fe461","af_name":"reusableField01Value","af_required":"required","af_opt_design":"stacked","af_value":"","select_option":[{"so_label":" ","so_value":""},{"so_label":"Yes","so_value":"Yes"},{"so_label":"No","so_value":"No"}]}]},"cust_form_id":"","form_cid":"7014X000003AghtQAC","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"no","ar_title":false,"ar_custom_title":"","ar_url":false,"ar_custom_url":"","custom_ty":"

Thank you for registering for the Genesys Community Day in Copenhagen.<\/p>\n

If you have any dietary needs\/allergies, please send an email to viktoria.vianden@genesys.com as soon as possible.<\/p>\n

Genesys holds the right to cancel any registration as needed.<\/p>\n

We look forward to seeing you there!
\n\/The Genesys Team Denmark<\/p>\n"},"additional_form_content":"","disable_content_section":true,"event_content_template":"a1","event_title_group":{"title":"How to get there","sub_title":""},"media_content":{"select_media":"image","content_image":158856,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"

xxxx<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"","event_agenda_opened":"1","remove_agenda_nav":false,"event_agenda_nav":"","event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"20\/03\/2025","agenda_tab_label":"","agenda_details":[{"agenda_title":"Registration and coffee","agenda_start_time":"12:30:00","agenda_end_time":"13:00:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Welcome & News update!","agenda_start_time":"13:00:00","agenda_end_time":"13:30:00","agenda_single_description":"

Team Genesys Denmark<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Customer story: Velliv and their journey with Genesys Cloud","agenda_start_time":"13:30:00","agenda_end_time":"14:00:00","agenda_single_description":"

Louise and Andrea will introduce Velliv and share insights into their journey with Genesys Cloud so far. They\u2019ll discuss their experiences, key learnings, and what\u2019s next on their path to enhancing customer engagement.<\/p>\n

Louise Lee Sundgaard, Business Consultant and Andrea Knezevic Dr\u00f6scher, Business Developer, Velliv<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Gain a competitive edge by fast-tracking innovation","agenda_start_time":"14:00:00","agenda_end_time":"15:30:00","agenda_single_description":"

Technological innovation is advancing at an exponential rate, making it crucial for organizations to stay prepared and agile. To remain competitive, businesses must rapidly create new customer and employee experiences that align with the ever-evolving market demands. Join us for an insightful session where we\u2019ll explore the risks of inaction, the advantages of embracing change, and the best practices for successful implementation and adoption of continuous innovation \u2014driving meaningful CX transformation with lasting impact.<\/p>\n

Valentina Postelnicu, Vice President Professional Services Consulting at Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Coffee","agenda_start_time":"15:30:00","agenda_end_time":"15:45:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"How to build a Voice Survey - Step by step","agenda_start_time":"15:45:00","agenda_end_time":"16:15:00","agenda_single_description":"

Jens Olesen, Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Open group discussion","agenda_start_time":"16:15:00","agenda_end_time":"17:30:00","agenda_single_description":"

This time is for sharing learnings, concerns, ideas etc within the group.<\/p>\n

Please do let Genesys know if there are any specific topics you may want to discuss during this time.<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Dinner in the city (optional)","agenda_start_time":"19:00:00","agenda_end_time":"","agenda_single_description":"

Dinner in Copenhagen city center<\/p>\n","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"disable_speaker_section":true,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":true,"event_faq_title":"","event_faq_opened":"3","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":true,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":true,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"F j, Y","event_time_format":"H:i","event_hashtag":"","w_tycontent":""},"_links":{"self":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/534822","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events"}],"about":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/types\/events"}],"author":[{"embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/users\/1"}],"version-history":[{"count":18,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/534822\/revisions"}],"predecessor-version":[{"id":556487,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/events\/534822\/revisions\/556487"}],"wp:attachment":[{"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/media?parent=534822"}],"wp:term":[{"taxonomy":"tax_priority","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_priority?post=534822"},{"taxonomy":"tax_contenttheme","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme?post=534822"},{"taxonomy":"tax_bundle","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_bundle?post=534822"},{"taxonomy":"tax_contenttheme2","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_contenttheme2?post=534822"},{"taxonomy":"tax_capability_sitewide","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_capability_sitewide?post=534822"},{"taxonomy":"tax_products_programs","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_products_programs?post=534822"},{"taxonomy":"tax_buying_job","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buying_job?post=534822"},{"taxonomy":"tax_buyer_persona","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_buyer_persona?post=534822"},{"taxonomy":"tax_sector","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_sector?post=534822"},{"taxonomy":"tax_segment","embeddable":true,"href":"https:\/\/www.genesys.com\/en-gb\/wp-json\/wp\/v2\/tax_segment?post=534822"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}