Thank you for your registration, we look forward to seeing you!
\nWe will contact you by email with further information about the event.<\/p>\n
Your Genesys Team<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"f","event_title_group":{"title":"Genesys Excellence Seminar","sub_title":""},"media_content":{"select_media":"image","content_image":false,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"
Registration for this seminar is now closed – we are fully booked!<\/strong><\/p>\n Genesys will organize a special CX seminar on 13 December in Amsterdam. As an extra follow up after G-Summit Benelux & Eastern Europe we are happy to give our key customers and partners an update about the Salesforce partnership.<\/p>\n Genesys recently announced a new native integration of Genesys Cloud on Salesforce Service Cloud. Building on the long-standing Genesys partnership with Salesforce, this integration will help businesses better coordinate their data, agents, bots and communication channels for better end-to-end customer employee experiences. Next to the Salesforce presentation, Genesys customer Rabobank will share their vision on the future of customer interaction.<\/p>\n It will be a morning session including lunch.<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_title":"","remove_agenda_nav":false,"event_agenda_nav":"","event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"13\/12\/2023","agenda_tab_label":"","agenda_details":[{"agenda_title":"Welcome & coffee","agenda_start_time":"09:10:00","agenda_end_time":"09:30:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Genesys & Salesforce: Creating Value by bridging CRM and CCAAS","agenda_start_time":"09:30:00","agenda_end_time":"10:50:00","agenda_single_description":" Karlijn van Lammeren, Salesforce Thom Kokhuis, Rabobank<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Lunch & networking","agenda_start_time":"00:30:00","agenda_end_time":"13:15:00","agenda_single_description":"","agenda_session_speakers":false}]}],"additional_agenda_content":""}],"disable_speaker_section":false,"event_speaker_title":"","remove_speaker_nav":false,"event_speaker_nav":"","disable_venue_section":false,"remove_venue_nav":false,"event_venue_nav":"","enable_map":true,"disable_faq_section":false,"event_faq_title":"","remove_faq_nav":false,"event_faq_nav":"","disable_sponsor_section":false,"event_sponsor_title":"","remove_sponsor_nav":false,"event_sponsor_nav":"","disable_partner_section":false,"event_partners_title":"","event_partners_subtitle":"","remove_partners_nav":false,"event_partners_nav":"","event_partners_columns":"5","disable_additional_content_section":true,"additional_content_template":"a1","additional_content_position":"default","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"default","event_time_format":"h:i a","event_hashtag":"","w_tycontent":"","disable_next_steps":false,"display_desc":false,"next_steps_type":"default","title_align":"left","ns_title":"","ns_subtitle":"","resource_next_steps":"","event_speakers":[{"speaker_name":"Merijn te Booij","speaker_position":"General Manager, Workforce Engagement Management, Genesys","speaker_description":"","speaker_image":499840,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/merijntebooij\/"}]},{"speaker_name":"Karlijn van Lammeren","speaker_position":"Head of Service Cloud and Revenue Cloud Northern Europe, Salesforce","speaker_description":"","speaker_image":498296,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/karlijn-van-lammeren\/"}]},{"speaker_name":"Jan Verbrugghe","speaker_position":"Senior Director Solution Engineering, Salesforce","speaker_description":"","speaker_image":498294,"speaker_social":[{"social_site_link":"https:\/\/www.linkedin.com\/in\/janverbrugghe\/"}]},{"speaker_name":"Thom Kokhuis","speaker_position":"Head of Conversational Banking & CRM - 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\nJan Verbrugghe, Salesforce
\nMerijn te Booij, Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Coffee break","agenda_start_time":"10:50:00","agenda_end_time":"11:10:00","agenda_single_description":"","agenda_session_speakers":false},{"agenda_title":"Rabobank - Building the future of customer interaction: a journey to a future-proof agile cloud solution","agenda_start_time":"11:10:00","agenda_end_time":"00:30:00","agenda_single_description":"