{"id":442162,"date":"2022-08-01T01:38:14","date_gmt":"2022-08-01T08:38:14","guid":{"rendered":"https:\/\/www.genesys.com\/?post_type=events&#038;p=442162"},"modified":"2022-08-30T05:45:05","modified_gmt":"2022-08-30T12:45:05","slug":"pointillist-by-genesys-exclusive-roundtable","status":"publish","type":"events","link":"https:\/\/www.genesys.com\/en-gb\/events\/pointillist-by-genesys-exclusive-roundtable","title":{"rendered":"Pointillist by Genesys exclusive roundtable"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":374,"featured_media":0,"parent":0,"menu_order":0,"template":"","tax_priority":[],"tax_contenttheme":[],"tax_bundle":[],"tax_contenttheme2":[],"tax_capability_sitewide":[],"tax_products_programs":[],"tax_buying_job":[],"tax_buyer_persona":[],"tax_sector":[],"tax_segment":[],"class_list":["post-442162","events","type-events","status-publish","hentry"],"acf":{"hide_navigation":"false","hide_footer":"false","item_nav_hide":"no","utm_pass":false,"asset_expiration":"","disable_chat":false,"enable_ab_test":false,"enable_external_utm":false,"add_to_global_events":false,"disable_next_steps":false,"next_steps_type":"default","ns_title":"","resource_next_steps":"","event_type":"cxstratforum","event_status":"ontime","event_start_date":"09\/07\/2022","event_start_time":"17:00:00","event_location":"Stockholm, Sweden","event_venue_name":"","country":"Sweden","venue_map":false,"w_tycontent":"","meta_title":"","meta_description":"","no_index":false,"no_follow":false,"meta_twitter_title":"","meta_twitter_description":"","meta_facebook_title":"","meta_facebook_description":"","custom_canonical_url":"","event_header_bgc":"orange","event_header_title":"","event_description_title":"","event_description":"Registration is now closed for this event and venue is changed. Got a question? Email viktoria.vianden@genesys.com<br \/>\r\n<br \/>\r\nJoin the Pointillist by Genesys exclusive roundtable & dinner on September 7th - come learn about how our leading customer journey analytics and orchestration platform can help improve your company\u2019s customer experience. By invitation only.<br \/>\r\n<br \/>\r\nLast date to register is August 24th.<br \/>\r\n<br \/>\r\n","event_header_image":"https:\/\/www.genesys.com\/media\/22050128-GNS-BAN-Landingspage-Baltics-Nordics-2_2.jpg","disable_registration":true,"form_header_alignment":"left","form_header":"","form_button":"Register here","is_external_registration":[],"form_field_settings":["form_known","form_prefill","form_pp","cb_available","form_reach","nolazy"],"form_setup":{"events_field_config":"default","events_custom_fields":["fl_email","fl_firstname","fl_lastname","fl_company","fl_busphone","fl_country","fl_city","fl_jobfunction1","fl_joblevel1","fl_title","fl_website","fl_industry1","fl_levelofinterest1","fl_numberofagentsform1"],"additional_custom_form_fields":{"advance_fields":false},"cust_form_id":"","form_cid":"7011T000001YorSQAS","multiple_cid":false,"multiple_cid_setup":false,"ar_status":"no","ar_title":false,"ar_custom_title":"","ar_url":false,"ar_custom_url":"","custom_ty":"<p>Thank you for registering &#8211; we will contact you shortly!<\/p>\n<p>If you have any food allergies please email viktoria.vianden@genesys.com as soon as possible. Thank you.<\/p>\n"},"additional_form_content":"","disable_content_section":false,"event_content_template":"a1","event_title_group":{"title":"","sub_title":""},"media_content":{"select_media":"image","content_image":150175,"content_video":""},"text_content":{"sub_title_h4":"","text_content":"<p>Join Genesys and your peers at the restaurant Villa Dagmar in Stockholm for an evening of interesting discussions.<\/p>\n<p>During this event we want to talk to you about why and how leading enterprises are taking a journey-based approach to optimize their contact center performance and reduce costs, while increasing satisfaction.<\/p>\n<p>Your customers engage with multiple service channels over their lifecycle. Operating a contact center is complex with the proliferation of new digital touchpoints, AI technology and remote agent work. Traditional solutions prevent visibility across service channels and can result in frustrating, complex and disconnected experiences by your customers.<\/p>\n<p>It\u2019s time to transform the way you approach contact center optimization. Join us on September 7<sup>th<\/sup>, we look forward to discussing this in detail with you then.<\/p>\n<p>PS. Genesys holds our G-summit event the day after, on September 8<sup>th<\/sup>. At this event you will be able to see the Pointillist solution demoed live, so if you can, make sure you also register for the <a href=\"https:\/\/www.genesys.com\/en-gb\/events\/genesys-g-summit-nordics-2022\" target=\"_blank\" rel=\"noopener\">G-summit, here.<\/a><\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"disable_speaker_section":false,"disable_venue_section":false,"enable_map":true,"disable_faq_section":false,"disable_sponsor_section":false,"disable_additional_content_section":true,"additional_content_template":"a1","additional_title_group":{"title":"","sub_title":""},"additional_media_content":{"select_media":"image","content_image":false,"content_video":""},"additional_text_content":{"sub_title_h4":"","text_content":"","cta_text":"","cta_url":""},"nav_logo":false,"nav_form_text":"","disable_navigation_form_link":false,"event_date_format":"M j, Y","event_time_format":"H:i","event_hashtag":"","event_agenda_group":[{"agenda_group_title":"","event_agenda":[{"agenda_date":"07\/09\/2022","agenda_tab_label":"","agenda_details":[{"agenda_title":"Welcome!","agenda_start_time":"17:00:00","agenda_end_time":"","agenda_single_description":"<p>Filip Samuelsson, CSM, Genesys Nordics<\/p>\n","agenda_session_speakers":false},{"agenda_title":"What is Pointillist by Genesys?","agenda_start_time":"17:15:00","agenda_end_time":"","agenda_single_description":"<p>Carl Thompson, Sales Director, Pointillist by Genesys<\/p>\n","agenda_session_speakers":false},{"agenda_title":"Lets discuss! 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