In these challenging times, it\u2019s more important than ever before to make customers feel remembered, heard and understood. Hosted by Dhiren Vasram, Genesys Country Sales Director Africa, attendees will be inspired by Genesys speakers like Olivier Jouve, John Hernandez and Peter Graf, inspirational keynote speaker, Big Wave Surfing Mavericks champion; Stand Up Paddle Boarding Guinness World Record Holder and Ocean Pioneer, Chris Bertish and many more\u2026<\/p>\n
There will also be the opportunity to hear from Genesys partners and experts in select business sessions, where you can dive deeper into solutions, partner offerings and customer case studies.
\nWe hope you will take the time to join us and learn from Genesys and our Customers about how you can deliver AI-powered personal experiences.
\nView the full agenda below and register today!<\/p>\n","cta_text":"","cta_url":""},"disable_agenda_section":false,"event_agenda_group":[{"agenda_group_title":"South African Standard Time (SAST)","event_agenda":[{"agenda_date":"14\/06\/2022","agenda_tab_label":"","agenda_details":[{"agenda_title":"","agenda_start_time":"","agenda_end_time":"","agenda_single_description":"
08.45<\/strong>: Kick-off intro, DJ Noir <\/p>\n <\/p>\n
\n09:00<\/strong> Welcome to G-Summit Africa 2022, Dhiren Vasram, Country Sales Director Africa, Genesys
\n09:05<\/strong> Genesys Vision & Empathy in Action, Peter Graf, Chief Strategy Officer, Genesys
\n09:35<\/strong> Customer case: Multichoice, Lerato Rikhotso, Group Executive Head of CX and Care Africa, MultiChoice
\n10:00<\/strong> Break, DJ Noir
\n10:05<\/strong> Welcome back , Dhiren Vasram, Country Sales Director Africa, Genesys
\n10:10<\/strong> Limitless! – The SUP Crossing, Chris Bertish Keynote Speaker, waterman & adventurer
\n10:40<\/strong> Delivering a connected journey to customers in insurance, Gilles Talbot, Insurance Director EMEA, Genesys
\n11:05<\/strong> Break, DJ Noir
\n11:10<\/strong> Welcome back, Dhiren Vasram, Country Sales Director Africa, Genesys
\n11:15<\/strong> Genesys Cloud, Olivier Jouve, Genesys, Country Sales Director Africa, Genesys
\n11:35<\/strong> Customer Case: Exceliam Ivory Coast, Sandra Assi\u00e9 Kouyat\u00e9 Managing Director, Exceliam
\n11:55<\/strong> Genesy Multicloud, John Hernandez, EVP & GM Genesys Solutions, Genesys
\n12:15 <\/strong>Customer Case: Auto Plus, Ghali Yacoubi Soussane, Digital Innovation Director, Auto Plus
\n12:30<\/strong>\u00a0Close G-Summit Africa 2022, Dhiren Vasram, Country Sales Director Africa, Genesys
\n12:35<\/strong>\u00a0DJ Noir outro,<\/p>\n